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Someone help me to get back my FB account pls [Solved/Closed]

rich_jr93 - Latest answer on Dec 10, 2012 04:29PM
hi, my facebook account was hacked and the hacker was changed my email and password...the hacker also hacked my yahoo mail..can someone help me to get my yahoo mail and facebook?? i really need it...
here's my facebook that has been hacked....
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Answer
+36
moins plus
@rich_jr93,

Yes there are a lot of things to do and it's the only way. It's your decision. You do it or go on with your life. That's the way the cookie crumbles. Obviously there is a security breech in your system and you may have a virus.

As for your Yahoo, you will need to wait 24 hours before it gets unblocked and then go through the steps I gave you to recover the account. You may wish to open a Hotmail or GMail account to write to Yahoo.

You will probably need access to your Yahoo account before trying to recover your Facebook, especially if you gave Facebook your Yahoo e-mail address. Facebook may wish to send you a recovery link at that address.

Good luck

Pinky554- Jun 13, 2012 07:00AM
Can you please tell me why is this happening like what can I do to prevent it ??
Ambucias 20662Posts Monday February 1, 2010Registration date ModeratorStatus May 24, 2015Last seen - Jun 14, 2012 04:29AM
@Pinky554,

Security leaks happen because of a weak firewall and antivirus software. Without further details on your system, I can't tell you on how to prevent it.

Regards
Answer
+5
moins plus
@Rich

You are totally welcome and your feedback is appreciated.

Remember, you may have a weak security ie firewall or have spyware.

Good luck

Answer
+3
moins plus
For your Yahoo account:

In case of a hacked account send a mail describing your problem to account-security-help@cc.yahoo-inc.com. If this doesn't help, call Yahoo: 1-408-349-1572, or 1+
866-562-7219 then press on #2 explain to a customer service person what happened. They will ask you to do certain things and then they compare your original info with the changed info. Within 24 hrs you should get your account back!

or

If you think someone has accessed your account without permission?
http://help.yahoo.com/l/us/yahoo/abuse/a...
y_answers_team@yahoo.com

email yahoo abuse at these address's

http://help.yahoo.com/l/us/yahoo/abuse/
http://help.yahoo.com/l/us/yahoo/mail/or...
http://help.yahoo.com/fast/help/us/mb/cg...

email customer care at cc-advoc@yahoo-inc.com
Just keep in mind that you have to be polite with your writing.

1. Provide them the details of the entire story.

2.Mention the time and date when you accessed your account for the last time.

3.Give the password that you last used to accessed your account.

4. Most importantly provide the all the information you entered when you register your account or just the information when you last updated your account.

5. Wait for the response, do not write several times for they will consider your messages as abuse and harassment. Be patient for you are not alone in this situation.

For your Facebook account

If your Account Has Been Hacked And You Have Access To your Login Email
* Go here: https://ssl.facebook.com/help/contact.php?show_form=hacked_self_recovery

If your Account Has Been Hacked And Your Login Email Has Been Changed
* Go here: http://www.facebook.com/help/contact.php?show_form=hack_login_changed

If Your Account Has Been Hacked and You Don't Have Access To Your Login Email
* Go here: http://www.facebook.com/help/contact.php?show_form=hack_nologin_access

Good luck

Answer
+1
moins plus
owh....btw, thank you so much...

Answer
+1
moins plus
@Sonali

Your Facebook was hacked...

First go to this page:
Hello,

Try this 1

Click on the below link. You can find all the information

http://www.facebook.com/help/security

Good Luck

http://www.facebook.com/help/?page=203917589649396
http://www.facebook.com/help/?page=300789493279529&ref=hcsubnav
If your Account Has Been Hacked And You Have Access To your Login Email
* Go here: https://ssl.facebook.com/help/contact.php?show_form=hacked_self_recovery

If your Account Has Been Hacked And Your Login Email Has Been Changed
* Go here: http://www.facebook.com/help/contact.php?show_form=hack_login_changed

If Your Account Has Been Hacked and You Don't Have Access To Your Login Email
* Go here: http://www.facebook.com/help/contact.php?show_form=hack_nologin_access

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