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I have tons of viruses i can't get rid of

Last answer on Jul 24, 2009 8:18:25 am BST dawlliam, on Feb 2, 2009 6:30:56 pm GMT 
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Hello,
I have a lot of viruses and spyware on my computer that i can't get rid of. my computer keeps shutting down because of it. my desktop has the blue background, and little pop up notes keep coming up saying that my computer is infected. my norton internet security program says it takes it all out, but when i restart my computer it's all back again. what can i do to fix my computer?

Configuration: Windows XP
Internet Explorer 7.0

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1

rubrami281, on Feb 3, 2009 12:19:02 am GMT

Try this: Download Malwarebytes Anti-Malware using a friend's PC. Once downloaded, change the Setup file name 2 anything u choose. B sure it's something simple u can remember. Now, transfer the file via flash drive or other movable media 2 your PC. B sure 2 disconnect from internet and disable any Anti-Virus u have installed on your PC. Install on your PC, then run setup. If u can't update, don't worry. Just run a quick scan. Remove anything it finds....Reboot your PC. Now try running the update manager. When it updates, run a full system scan. Again, remove anything it finds. 4 future protection, download and install AVG Free Anti-Virus. It's free and it works a lot better than most Anti-Viruses. U can download the 2 at: www.download.com..........Good Luck!!!!!!!!!

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2

devil_skater, on Feb 5, 2009 7:50:29 am GMT

Hi dawlliam,
unfortunately u will have to format ur pc dear as i has surely been damaged severely by those virus but make sure u have a backup memory in order to save ur settings etc....goodluck dear;-)

Reply to devil_skater

3

 so3, on Jul 24, 2009 8:18:25 am BST
  • +1

The best Spyware software is "Spyware Doctor" and you can download from Jordysoft.net.

Here is the link to the download page http://www.jordysoft.net

Reply to so3