Thats the DOS screen, its obviously trying to load something that doesn't exist, You probably have to reinstall the O.S. you should anyway if its giving you that much trouble. Can you even get to set up options???

Yeah it could be a hardrive error but its sounds more like the computer isnt recognizing it more than its broken, is it new have you tried taking it out giving it a blow and putting it in again? Sometimes it just needs to be reinserted. You can use the screwdriver you get in a glasses repair kit to open it. I had a friend whose harddrive was messed up but i could still get into the boot up menu, try taking it out and putting it back in again, thankfully harddrives are relatively cheap anyway but you will still have to get an xp disc n matter what the outcome

SAME BLANK SCREEN ISSUE while the lights all blink at start-up.

5/17/09:



Since HP's customer service wasn't of any help in resolving my issue... I contacted the Better Business Bureau and is researching to file a small claims court lawsuit.



I FIRST PURCHASED MY HP TABLET ABOUT A YEAR 1/2 AGO. I HAD MAJOR OVERHEATING ISSUES. I ASKED THE REP ABOUT THIS, HE SAID IT WAS NORMAL FOR A LAPTOP TO GET HOT. THE LAPTOP WOULD GET SO HOT TO THE TOUCH AFTER BEING ON FOR ABOUT AN HOUR. I HAD A FAN, BUT THAT DIDN'T HELP AT ALL. WHEN I CALLED IN ABOUT THE HEATING ISSUE, THE REP ASKED ME "MAYBE IT'S BECAUSE YOU USE IT ON YOUR LAP". WHAT A RIDICULOUS RESPONSE! I ONLY USED IT ON MY DESK ANYWAY!!! 2-3 MONTHS AFTER PURCHASING IT I ALREADY HAD A FAILED HARD DRIVE DUE TO A BAD SECTOR & FAILURE TO BOOT-UP. IT WAS UNDER WARRANTY SO THAT WAS FIXED (TEMPORARILY). I SOON FOUND THAT THE REPLACEMENT HARD DRIVE ALSO HAS A BAD SECTOR (AGAIN). HP REP TOLD ME, THEY ONLY STAND BEHIND THEIR REPLACEMENT PRODUCT BEFORE 90 DAYS!! m THAT'S RIDICULOUS WHEN THE LAPTOP ITSELF HAD A 1 YR WRNTY. THEY DON'T STAND BEHIND THEIR PRODUCTS. NOW, HAVING OWN THE LAPTOP A LITTLE OVER A YEAR, IT'S NO LONGER BOOTING UP AT ALL, PRIOR TO THIS I HAD A FEW BLACK-OUT EPISODES THEN IT GOT FREQUENT. OF COURSE AT THIS POINT THE LAPTOP IS OUT OF WARRANTY. ALL THE LEDS WOULD GLOW, BUT NOW THE SCREEN IS BLANK AND DARK. AT ATTEMPTED START-UP THE HARD DRIVE LED FLASHES 5 TIMES BEFORE BLACKING OUT. AFTER RESEARCHING, THIS IS A MAJOR FLAW OF HP'S TABLET PC'S.



THE OVERHEATING TABLETS COULD BE DUE TO THE NVIDIA CHIPSET. HP REP ASKED ME TO PAY FOR THEM TO TROUBLESHOOT & REPLACEMENT PART IF NECESSARY. GOOD LOOKING TABLET, WITH MAJOR INTERNAL FLAWS. A LAPTOP'S LIFESPAN SHOULD NOT BE 1.5 YRS.



----------------



UPDATE: 6/5/09



Hey all,

I just wanted to let you know that after having my notebook sit in the corner of my room for about a month now (b/c it's useless/ won't turn on!) I got a response from HP, by contacting the Better Business Bureau to complain about the TX1000Z notebook.

I contacted the BBB about a month ago, in hopes of getting HP's attention about the issues w/ this notebook. Early this morning, I got a call from a case manager at HP (Mr. James McAarthur). He asked me to tell him what was going on, clearly he already knew b/c he had the letter I wrote to the BBB right in front of him. Right from the start, this guy sounded cold/heartless and he didn't seem to give a **bleep** if I got it fixed or not... What he basically told me was, the repair is approximately $400 and he's willing to lower the repair costs on my part by 50%, making my out of pocket cost $200. This $200 repair will also come w/ a one year warranty. I told him that was very steep still, so he gave me another option. The second option I have is paying $150 out of pocket, and I would get NO warranty.(so at this point I assume he knows there are major issues w/ the tx1000's motherboards to assume that the cost is that much, without even asking me to send it in for an 'inspection' . Or he's taking my word for it that the motherboard is an issue.)

The repair cost is outrageous, seeing that it wasn't even MY FAULT that it's broken! I paid $850 for this tablet...putting in another $200 is ridiculous. All my documents, songs, and pictures were on this notebook. Not to mention, my hard drive has the same issue I had experienced when I first purchased it. The hard drive still has a bad sector on it! This notebook has so many issues and Mr. McArthur claims that there hasn't been many complaints coming in about this notebook. (THAT MADE ME ANGRY, and I told him I don't believe him!)

I'm kind of backed into the corner here... I won't be buying an HP again, and I"m letting EVERYONE know of their poor customer service. TWITTER, FACEBOOK, MYSPACE, AIM... It's getting out there HP and your faults will be known.

My HP tx1219 has the same problems all of you are bringing up. I bought an extended warranty when I purchased it from Circuit "we're now bankrupt" City which is now covered by some company called Nexicore. Worked okay for about 20 months, then problems started. It has been sent in twice and had new system boards installed, but within a week of return it won't startup, just sits there with a black screen and LEDs glowing.

Shortly before it started up with these problems it stopped recognizing the WiFi card, then the bluetooth card, and it would never respond properly to the external controls to play a DVD. I just got it back last PM and within 3 uses it wouldn't boot up. They want me to send it in AGAIN.... so they can run "level 2 diagnostics" on it. Now I don't know *&^% about computers but shouldn't that have been done after the FIRST fix failed? Or is their plan to just keep throwing in new system boards every 3 uses until it's out of warranty?

Mine also gets so hot it burns my lap... so how can it be called a laptop? Me thinks HP puts in a few decent components to advertise well on the store labels, but plugs them into cheap second rate parts. I'd bet a week's salary the Motherboard's *&%#@!-up. Between the problems and the horrendously badly written and buggy software they dump on all their products I never want another HP product again. I have a cheap-%^& Acer at work that was 1/3 the cost and hasn't given me a problem in 4 years.

Anyway is anyone out there in cyberland a lawyer? Want to start a class action suit against these losers?

I have this question too. But i have fixed up, although not throughly. I use a bag to cover laptop and keep it running. Then put it under blanket and wait 30 minutes. After cool down, try it again. I learn it from another. i really wanna to thank him/her.
If it still doesnot work, watch this:
http://www.youtube.com/watch?v=ctHTF3oNdxI&feature=related.
I think it is a through solution.
Good luck!

Easy fix for the black screen...It is the solder connections on the GBA (grid Ball Array) they need to be reflowed. If you want to fix this yourself and not have to take laptop apart follow these steps
1- Turn on the laptop with the power cord connected
2- take 2 heavy towels and wrap the laptop in them with the laptop still running.
3-This causes the heat to build up and not be dispalced by the fans
4-Leave it running and covered for 30-40 mins
5-Unwrap laptop, turn off power and then restart
6-Thats all there is, works like a charm!!
7- I have fixed over a dozen in my shop like this