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Cant run Trojan.Brisv.A!inf Removal Tool

Last answer on Feb 18, 2009 7:35:03 pm GMT gobbo x, on Feb 1, 2009 9:06:21 pm GMT 
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Hello,

I am trying to run the Trojan.Brisv.A!inf Removal Tool, as an administator, but it comes up with the folowing message:

You do not have Administaror rights to run the tool. Please contact your Network Administrator for more information.

I have no idea what to do, seeing as I am aready an admin on the laptop.

Can anyone help? Thanks x

Configuration: Windows Vista
Internet Explorer 7.0

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1

xpcman, on Feb 1, 2009 9:37:48 pm GMT
  • +2

The virus/trojan could be preventing you from running the removal program. Did you try it in "safe mode"

   
Reply to xpcman

2

gobbo x, on Feb 1, 2009 9:38:39 pm GMT
  • +1

No how do i do that? x

   
Reply to gobbo x

18

maraluvv, on Feb 15, 2009 2:31:37 pm GMT

No how do i do that

   
Reply to maraluvv

19

maraluvv, on Feb 15, 2009 2:34:43 pm GMT

How do i do that just learing how to work a computer

   
Reply to maraluvv

3

xpcman, on Feb 1, 2009 9:41:28 pm GMT
  • +2

Restart the computer - then hit F8 when the Windows logo screen comes up. It will then display a lot of text and slowly boot into a sub-set of Windows. You might be able to then run anti-virus programs. Good Luck

   
Reply to xpcman

7

gobbo, on Feb 2, 2009 9:45:16 am GMT
  • +2

Running it in safe mode worked, and i was able to run the Trojan.Brisv.A!inf Removal Tool. Thank you ever so much. x

   
Reply to gobbo

15

gobbo x, on Feb 10, 2009 2:13:37 pm GMT

Umm why is it that even after running the tool, and removing the virus, it stil comes up with the message saying that it needs to be removed manually, when i re-scan using the antivurus software? and when i do re-remove it, after a couple of hours, cause thats how long the tool takes, it comes up with a message saying that the virus isnt there to begin with? so why do i keep getting a message saying that it is? am confused x

   
Reply to gobbo x

4

delders, on Feb 1, 2009 11:37:24 pm GMT

I have exact same message and im also admin on my laptop. ??? norton cant remove trojan.brisv.a!inf. x

   
Reply to delders

5

Skippy2009, on Feb 2, 2009 6:04:17 am GMT
  • +2

Are you on Vista? If so try right-clicking the removal tool's icon and select 'run as administartor'.

   
Reply to Skippy2009

6

mishka, on Feb 2, 2009 6:50:05 am GMT
  • +2

Thank you so much...that helped me a lot! Right clicking on the icon was the solution...

   
Reply to mishka

14

Donna, on Feb 10, 2009 4:15:15 am GMT
  • +3

THANK YOU VERY MUCH FOR YOUR ADVICE IT WORKED! I was frustrated before. Thanks a ton!

   
Reply to Donna

8

delders, on Feb 2, 2009 10:11:52 pm GMT

I did as you suggested xpc man and started in safe mode, and that seemed to work, when i used the tool, it came back saying their was no trojan, and have re ran norton and its doing the same?, as i have deleted the mulitmedia file that was infected, and i deleted limewire ages ago, should that have sorted it? or do you think it may still be on my system?

xx

   
Reply to delders

9

xpcman, on Feb 2, 2009 11:59:08 pm GMT

This is a free malware tool - I would run this to be sure things are OK

http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_­4-10804572.html

   
Reply to xpcman

10

noni, on Feb 3, 2009 4:08:50 am GMT

About removing Vundo, try this manual guide http://darfuns.com/remove-vundo-trojan/

   
Reply to noni

11

elaine, on Feb 4, 2009 2:12:06 am GMT

Left click the file you are trying to open and then click on "run as administrator".

   
Reply to elaine

12

elaine, on Feb 4, 2009 2:13:44 am GMT

Oops, I mean right click on it

   
Reply to elaine

13

Dewy, on Feb 4, 2009 3:17:31 pm GMT

How long does it take to run the program???

   
Reply to Dewy

16

MARIO2208, on Feb 12, 2009 1:02:45 pm GMT

Mine ran for aprox 30 minutes

   
Reply to MARIO2208

17

hmmvv, on Feb 15, 2009 1:20:01 am GMT
   
Reply to hmmvv

20

 eye in the sky, on Feb 18, 2009 7:35:03 pm GMT

I used Super Anti Spy ware took 40 minutes it's free could not get Norton remove tool to work but this did the trick no problem.

   
Reply to eye in the sky
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