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Disappearing file extension

mattig, on Monday 5 May 2008 à 11:11:40
Hello,


I do all my document scanning in M$ Office. It scans documents as a .tif file which open with M$ Office Document imaging.

However, every few weeks, the .tif file extension disappears from folder options/ file types, my scans have a generic icon and open with Windows Picture and Fax Viewer, which I don't like. I have to enter a new file type with a .tif extension to get my scans to open again in Document Imaging.
Does anyone know how to stop this happening?
Configuration: Windows XP
Internet Explorer 6.0
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homerclones, on Monday 5 May 2008 à 13:09:28
Hello

My guess is you must have some sort of Trojan at work. Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean , other times, it gets missed entirely.

If you need to clean one, Superantispyware can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed.
If it turns out that you need to use it, be sure to update prior to running. They just released a new update recently and it changes all the time. Things are in a constant state of flux. While what you describe isn't particularly harmful, it can make you mutter 'magic words'. BTDT.HTH.
   
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 apachetech, on Thursday 16 October 2008 à 22:23:54
Seeing similar here. We believe it to be related to Windows Update, but have not yet managed to find the fix. Any chance you've figured it out?
   
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