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Cannot install microsoft office

Last answer on Jul 23, 2009 4:31:08 pm BST Flanker47, on Jan 29, 2009 2:50:40 am GMT 
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Hello,
i cant install office..what happen to my cmpter?? my cmptr have vrus or what??

Configuration: Windows XP
Internet Explorer 7.0

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1

ak, on Jan 29, 2009 5:32:41 am GMT
  • +1

Hey flanker,

first of all which version of MS office you trying to install is it 2003 or 2007. And do you get any error message while installing ? is there any other version of Office already installed? this info could be helpfull.Anyways you could try installing office by completely disabling your Antivirus software if you have any.Or try installing in Safe mode.

   
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2

avinash611, on Feb 25, 2009 10:48:30 am GMT
  • +4

The vresion of the office is 2007.Whether this problem can be fixed by installing software in safe mode or by disabling the antivirus software????

   
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3

ak, on Feb 25, 2009 12:33:46 pm GMT
  • +4

Hi,you could try disabling the antivirus s/w and boot to safe mode then try installing.
> Make sure u dont have any trial version already installed,if it does uninstall it first.

   
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4

cs, on Jun 20, 2009 11:16:34 am BST
  • +10

Does it matter if i try to install MS OFFICE 2007 into Windows xp sp3???? Could that be a possible reason for it not to run set up?? That seems to be happening here I'm using win xp sp3 and i can't run the set up programs of ms office 2007..

   
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5

ak, on Jun 22, 2009 3:35:13 am BST

Can u tell if the setup gives out any error! if yes what if says???

   
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6

cs, on Jun 22, 2009 9:09:26 am BST
  • +1

Well what happens is that once i right-click and try to install... the screen gets frozen adn after a while i get a message saying cannot open set up files or cannot run set up files.........

Then i have to close that alert message saying OK and then everything is normal again.

Right-clicking, using windows installer.. nothing worked...

   
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7

 Varun, on Jul 23, 2009 4:31:08 pm BST

Hi,

Please try to add the registry keys for User Shell folder for HKey Current User and HKey Local Machine from another computer with the same Operating System

   
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