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My Dell Laptop Wont connect to the internet

Emily - Latest answer on Aug 6, 2011 10:18AM
I got this Dell laptop (windows 7) about a year and a half ago and it always worked just fine until a month ago. Now it will connect to a network, but the internet comes up as that stupid "Cannot display webpage" B.S. And i tried the troubleshooter but it didnt find any problems (of course). I saw some comments about Norton antivirus messing up the internet, but my computer will not uninstall it. and I cant get onto the internet from my laptop to get the "unistaller tool" i also saw mentioned. I have no idea what to do and ive exhausted every other means, except seeking a professional cause i think i can fix this without spending a hundred dollars. Anything will help! All comments are highly appreciated.
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Can you browse in internet in safemode with networking??

Norton sometimes blocks booting into internet.I would recommend you to disable norton and try browsing else download removal tool from another PC and run this on your PC

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
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