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Creative 5.1 soundblaster card not working

Last answer on Nov 28, 2009 12:40:20 am GMT mahesh9985, on Jan 24, 2009 1:25:34 pm GMT 
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Hello,
I just installed a creative 5.1 channel soundblaster soundcard. The problem is that when I connect it up to my 5.1 sound system, the subwoofer is not working. Everything else is working, including the centre speaker which uses the same jack as the subwoofer.

Here are the details:
Sound card: Creative SoundBlaster 5.1 It has 4 jacks, 3 is for output (Front, Rear, Centre/Sub) and the other one is for line in and microphone.

Sound System: iBall booster 5.1

i have checked all the connection

I tested the speakers with a 5.1 dvd player. Everything is working, including the subwoofer.

I dont know why the subwoofer is not working when I connect it to the sound card.

Configuration: Windows XP
Firefox 3.0

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1

mikado33, on Jan 25, 2009 9:38:15 am GMT
  • +1

Hi,
it may be that the device is faulty.
try to contact the company
or it may be that the sound card is faulty.

Reply to mikado33

2

eZi, on Apr 1, 2009 7:21:19 pm BST

Lol faulty soundcard in that case? xDDD
the sub woofer's mixer/usual mixer checks what to consider to be and not to be played by the sub-woofer, so check the sub-woofer settings @ the back of it, maybe u have Sub volume @ some remote control or something like so, OR at the rear of it... anyway it has nothing to do with the sound card in my opinion

Reply to eZi

3

Jackie, on Nov 26, 2009 5:29:16 pm GMT
  • +1

Did anyone figure out how to fix this? I am having the same problem... sub & center speakers do not work, but the other ones do.... I have verified that the cable is good....

Please help :)

Reply to Jackie

4

 MudTurtle, on Nov 28, 2009 12:40:20 am GMT

I'm curious to know the answer too. I have a Polk Audio PSW111 subwoofer and use RealTek HD audio. I get very weak sound out of the sub when connected to the computer. I was told my computer probably doesn't have enough output to drive the subwoofer so I assume that means I need a better soundcard. Am I right?

Reply to MudTurtle