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Black screen with mouse arrow

Last answer on Nov 10, 2009 8:38:25 pm GMT Bella, on Jan 22, 2009 4:39:47 pm GMT 
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Hello,
My laptop was working fine, 10 minutes before it bugged out.
I shut down normally
but 10 minutes later when i went to start it up
it went to the Safe Mode
Safe mode with ...
Safe mode with ...
then Start Normally.

I started normally..but it went to the black screen with the arrow.

I tried turning it off and restarting
and it keeps doing that.

I even tried taking out the battery, but no luck.

I'm worried.
Any help?

Bella
XO

Configuration: Windows XP
Internet Explorer 7.0

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1

computer, on Jan 22, 2009 4:56:33 pm GMT

HI i experienced a similar problem too when I BOUGHT MY SECOND LAPTROP IT COULD BE THAT UR WINDOW wndows is currupt what you have to do is this reinstall ur operating system again

   
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3

ashleyy09, on Oct 18, 2009 7:13:25 pm BST

How do i reinstall my operating system?

   
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4

Sadie, on Oct 30, 2009 1:21:03 am GMT

Same thing happened to me. I put my computer on stand by. Brother came over and restarted the computer to a black screen with only the mouse arrow. I took it in for computer repair and he said I needed to reinstall Windows Operating System. To do this I put the operating system discs in the drive. It asks me for an administrative password. This is a computer I bought from a university sale so I have no idea what the Admin. password is. Anyone know what I should do to reinstall the OS?

   
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5

 LeKrizz, on Nov 10, 2009 8:38:25 pm GMT

If you don't know the pw, you must delete your hard drive... put it in an other pc or give it to someone who could do it for you. whithout a system, you can't do this... then you can install your operating system again.

i'm not sure about my english. :P

   
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2

Bella, on Jan 22, 2009 5:01:34 pm GMT

And it's brand new
christmas i got it.

How do i do that?

   
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