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Microsoft company website not open&surfing

Last answer on Nov 15, 2009 12:28:49 pm GMT dharmesh, on Jan 21, 2009 8:02:57 am GMT 
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Hello,
sir i request to my laptop only one problem and problem is www.microsoft.com website not open and other all site open pls solution required pls.

Configuration: Windows XP
Internet Explorer 6.0

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1

z4bmw, on Jan 21, 2009 10:22:45 am GMT
  • +5

Hi,
try to clear your cache and cookies.
this should allow you get access to the website.
check also that this website is not blocked.

   
Reply to z4bmw

2

Pranay_Preet, on Feb 12, 2009 7:04:41 am GMT
  • +6

I have clear the Cache & Cookies still Facing Same Problem.
Microsoft site is not opening in both mozilla and IE

   
Reply to Pranay_Preet

4

rehan, on Mar 3, 2009 11:11:10 am GMT
  • +13

There is a process svchost.exe is running infected which is creating error in opening microsoft website, kindly install trojan remover and scan n reboot , ur problem solved.
thank you,,,

   
Reply to rehan

5

sarmad, on Mar 6, 2009 2:34:41 pm GMT
  • +26

Hello... i have the same pb bu i want to ensure if the (svchost) is virus or no ???
becuase as i know the svchost who responsible for windows update and u see it at right click on my computer - manage - in the left u will find services double click on it u find on the right windows updat at 3rd line or down
plz if any one help me because ihave the same pb
thanks to all

   
Reply to sarmad

6

rehan, on Mar 7, 2009 2:17:28 pm GMT
  • +2

Ya some time the svchost get infected by virus. for that u hav to install a good antivirus and especialy trojan remover.give me a complete detail of ur problem u r facing...

   
Reply to rehan

7

ram, on Mar 10, 2009 10:41:32 am GMT
  • +14

Hai Friend ..I am facing the problem.. only. microsoft website not opening... other websites are open..in the same network ...few systems can able to access microsoft website...there is no firewall in my network..i have cleared cache..and cookies ..still i am facing the same problem.....can u give me ...some hints.....

   
Reply to ram

8

rehan, on Mar 10, 2009 3:21:15 pm GMT
  • +4

Ram bhai kindly switch on ur computer in safe mode and run the anti virus called trojan remover it is for 30 days limited period.update it , it will scan the registry entry and there is the main problem infecting ur machine not to open microsoft website.after that run the bit defender or avira antivirus which will delete the file from system 32 by prompting u. if still problem is there . reply me....

   
Reply to rehan

12

arham, on Mar 22, 2009 6:45:06 pm GMT
  • +1

My torjon remover is not working

   
Reply to arham

31

joy, on Sep 11, 2009 10:07:56 am BST

Hey friend

i cannot surf microsoft websites and any anti-virus websites???

and i am trying to install anti-virus but anti-vrius is also not working at all?????


plz help me friend....

   
Reply to joy

17

iqbal, on Apr 24, 2009 3:03:54 am BST
  • +2

Hi
i have problem the microsoft company website not open&surfing and i am apply to your suggention but where the service is not disable and we are not start the service of automatic update ........

pls tell me about this problem

   
Reply to iqbal

33

annie, on Sep 16, 2009 4:53:03 pm BST
  • +1

I installed trojan remover & scanned
and it detected a virus named svchost.exe
I removed it & rebooted the computer
but still the microsoft site is not opening
if u get the answer please e-mail me at ananya.crown@gmail.com

   
Reply to annie

35

Mitu, on Sep 25, 2009 7:23:30 am BST

Hey annie did you get the solution...bcoz I have followed all the steps as mentioned by u but still m not able to open the microsoft site..

   
Reply to Mitu

39

 Annie, on Nov 15, 2009 12:28:49 pm GMT
  • +1

Yes now its working
after i scanned with vipre antivirus

   
Reply to Annie

38

SHAH, on Oct 24, 2009 10:33:41 am BST

Stop dns client service

   
Reply to SHAH

9

chr1st0s, on Mar 15, 2009 9:02:36 pm GMT

Hi , i am not an expert so do not expect a lot.
I think that framework is the problem why you cannot open the website. I suggest you install framework 1.1 , 2 , 3.0 , 3.5 and then try again.
Where you can find them , that's a problem.....you have to go to an internet cafe and download them from microsoft.Anyway thanks for the time......
Oh if you have problem installing them , windows installer may help.

   
Reply to chr1st0s

10

Mayur, on Mar 18, 2009 3:00:56 am GMT
  • +2

Hi,
I am getting same problem.

i can;t open any microsoft site. Can you suggest me any good trojan removal software?

Thanks in advance
Mayur

   
Reply to Mayur

11

rehan, on Mar 21, 2009 3:15:47 pm GMT
  • +3

Trojan remover is the best

   
Reply to rehan

14

Prashant, on Apr 4, 2009 3:55:15 pm BST

I had a same issue

Just search for microsoft onecare or live.onecare.com.. install and scan machine.. it solve my problem. some .gen trojen won't allow you to open update.microsoft.com or any donwload from MS.

use one care it's 90day free version will help you...

   
Reply to Prashant

15

Fareed, on Apr 18, 2009 4:34:47 pm BST

Hi,

Install "Trojan Remover" the best program from http://www.simplysup.com this will resolve your problem. Good Day. Regards,
Fareed

   
Reply to Fareed

16

Syphon, on Apr 23, 2009 1:56:53 am BST
  • +1

None of these are right although it is reccomended you do remove any trojans from your computer

i fixed my problem by going to
1.Start and then run
2.type in "services.msc" without the "s and press ok
3.double click automatic updates and put startup type as automatic
4.apply it and press ok then start the service
5.double click Background Intelligent Transfer Service then startup type as automatic
6.apply and press ok then start the service
7.double click event log then startup type as automatic
8.apply and press ok then start the service

if this worked for you drop me an email
or if it didnt work for you
sorry but i tried in advance ;D

   
Reply to Syphon

18

rahul, on May 3, 2009 8:21:45 pm BST

I have solved this issue. Please read this post.
http://rahulrajpl.wordpress.com/2009/05/03/and-finally-it-ge­t-solved-awh/

Do Comment on this post so that i can help you on any further concern... ;)

   
Reply to rahul

19

Devil_5546, on May 3, 2009 11:20:51 pm BST

Hi Friends I installed torjan and i scan it and a trojan found svhost can i install avast and trojan both?? anyone tell me plz

   
Reply to Devil_5546

32

joy, on Sep 11, 2009 10:12:46 am BST

Yes friend you can install anti-virus and trojan remover............

you can run both programs no problem at all..

   
Reply to joy

20

Renu, on May 14, 2009 1:59:20 pm BST
  • +1

It might be problem with a dll(windows/system32/tvrfjn.dll).
using avast boot scan or microsoft malicious software removal tool you can remove the virus... (http://www.softpedia.com/...

   
Reply to Renu

21

chav, on Jun 15, 2009 12:40:12 pm BST
   
Reply to chav

22

Chav, on Jun 16, 2009 12:29:58 pm BST
  • +1

Hey guys here's the solution..

Visit the below website

http://www.combofixdownload.com/

Download and install both StopZilla and ComboFix and run them together.

It worked for me.

   
Reply to Chav

30

suman, on Sep 10, 2009 4:25:30 pm BST
  • +1

Hey,

Thanks a lot. Your suggestion worked for me.

Suman

   
Reply to suman

23

Ivan, on Jun 17, 2009 7:56:53 pm BST
  • +2

This works for me. I have 20 users. Unfortunately, I have to do this once in a while for each of them:

1. Cloose all applications
2. Close / disable startup applications (such as skype, messenger, or any background application)
3. Start/Settings/Control Panel/Internet Options/Delete Browsing History/Delete All (in passwords)
4. Also delete files and settings stored by add-ons (check) and click ok
5. Close all windows, and files, (just in case) nothing has to be open
6. Go to Start/run
7. Type in the open: %temp%
8. Press enter
9. Start deleting the temp files
10. You might not be able to delete some of the files, because ther are in use. Leave them alone.
11. When you get the error: Error Deleting file or folder click ok and continue deleting some of the files by type
12. When you are done. Reboot the computer
13. try accessing your companyweb or sharepoint site again.

Good Luck!

   
Reply to Ivan

36

Mitu, on Sep 25, 2009 7:36:22 am BST

Yeah this worked for me..thanks

   
Reply to Mitu

24

Kumar, on Jul 15, 2009 8:21:06 am BST

I have faced same problem and anti viruses detected but not cleaned. Then install Symantec endpoint security. Its detect and clened. This virus stoped MS sites and windows updatation system.

   
Reply to Kumar

25

CNU, on Jul 19, 2009 3:43:45 am BST

Hi all i have faced similar problem
I installed "Trojan Remover" http://www.simplysupersoft.com/download/dl/trjsetup679.exe
Run this tool it will solve the problem.

   
Reply to CNU

26

micky, on Jul 23, 2009 4:35:18 am BST

Hello rehan,


Thanks ,all microsoft sites have startted running on my computer.
Micky

   
Reply to micky

27

Dilip, on Jul 24, 2009 6:34:52 pm BST
  • +2

I also had the same problem. I was able to fix it by following all the above mentioned methodologies.
1. delete all the cookies, tempory files
2. Download trojan remover software and run it.
3. It will identify all the malicious, unwanted and suspisious registries, policies etc. within ur machine
4. Restart the machine.

Note: If you have upgraded versions of IE like (IE 7, IE 8), better to remove them also. After fixing the above issue
you can again install it. :)

   
Reply to Dilip

37

kguru1979, on Oct 14, 2009 2:37:29 pm BST

Thanks a lot dilip .. I solved it... Trojan Remover is excellent...!!

   
Reply to kguru1979

28

Ali Shakeel Mir, on Sep 1, 2009 4:48:09 am BST

Hi there,

The Trojan remover software worked on my Server. Microsoft.com is opening now. thanks for your help

   
Reply to Ali Shakeel Mir

29

Kinnu, on Sep 9, 2009 9:03:59 pm BST
  • +3

ThanQ very much Mr. Rehan.
My problem is solved.
I have used Trojan remover and scanned My comp in safe mode.
Now the problem is resolved.
ThanQ very much once again

   
Reply to Kinnu

34

AngelLevina, on Sep 18, 2009 10:43:55 am BST

I JUST WANT TO SAY THANK YOU SO MUCH FOR YOUR HELP! THANK YOU TO TROJAN REMOVER! I CAN FINALLY GO TO ANTI-VIRUS' SITES AND MICROSOFT! THANK YOU THANK YOU THANK YOU! MAY GOD TRULY BLESS YOU SO MUCH! THANK YOU! :)

   
Reply to AngelLevina
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