| 1 habit, on Jan 21, 2009 6:12:22 am GMTHi,
try these steps, hope they will help you:
1. Copy all your files and documents to an external storage device.
2. Shut down the computer.
3. Turn the PC back on and hit the F8 key repeatedly until the Advanced Boot Option Screen appears.
4. Click "Repair Your Computer" if you are not already on it and then press ENTER
5. choose your country and click OK
6. On the "System Recovery Options Screen" click "Restore Application" which is the last option.
7. Follow the on-screen instructions
8. When prompted, click on "Full Factory Recovery"
9. "Next"
10. Click "Yes"
11. you will notice for a while it seems like nothing is happening, give it some time.
12. After some minutes, recovery will complete and you click "Finish"
let me know if it helps you. | 2 justin, on Jan 22, 2009 4:22:09 pm GMTOh gee tnx a lot! i've tried what have told me to do so and it works! my laptop now is as good as new! i never thought i could reset it to factory settings without any recovery disk, but i did.Now everything works fine.my sysytem had suffered from a virus damage and registry errors causing a lot of system errors and ive even tried using system restore a couple of times to the extent that ive used up all the available restore points.i couldnt open windosws update,welcome center,norton 360 and a lot more.,resetting it to factory settings is the best idea ever.you never have to spend money to get it fixed,it will fix repair itself.tnx a lot i really appreciate your help.have a good day! | 95 yvonne, on Oct 24, 2009 7:08:52 pm BSTHi,
I did the f8... but the option was to reset windows controllers only.
The original problem said prob wit C++ library.
After doing f8 it says not enough for API?
I did every option in f8 & f2... nothing working.
It's a toshiba portege 7200 running windows xp.
Please help :) |
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| 3 Azarael, on Feb 19, 2009 2:05:14 pm GMTNothing happens when I spam F8 =x i managed to reach the advanced boot screen once before, but after that, everytime i spam F8 during loading nothing happens | 4 justin, on Feb 19, 2009 7:19:08 pm GMTPls do this ,save your files first to an external memory storage like a memory stick or whatever u may have, plug in your laptop to the ac outlet.then....1)shut down your computer turn it on then immediately press "f8" repeatedly then u will see the option at the bottom of the screen "press f2 to log to boot manager" press it fast or else you'll have to repeat everything again.2)then there is the option at the top "to access advanced boot option press "f8" ,press it. 3)Under "advanced boot option",highlight the option"repair your computer" and press enter. 3)System recovery option menu will show up, select country and keyboard layout then press next. 4)then there is the option to log in as a local user so you can access recovery option,enter your password. 5)After that the "sysytem recovery option will be visible,just choose what action u like a)start up repair b)system restore c)window pc complete restore d)windows memory diagnostic tool e)command prompt f)toshiba recovery wizard. if you want your laptop to reset to factory settings select toshiba recovery wizard,then select out of box state.then everything will be guided to you.your laptop would be the same as the first time you bought it.gudluck, let me know if you have a problem doing it coz ive done it twice since ive had twice serious virus attack and my system was damaged badly, and if you want your laptop to be at good condition always you should better buy "fix it utilities"everything is in it,antivirus,registry fixer,recovery of lost data,optimize performance,etc | 7 geecee61, on Feb 26, 2009 10:11:54 pm GMTI went through the process like you said but when I select "Restore the complete Windows operating system" which is the last on the list of options after "comand prompt" I get another box telling me "if preinstalled files are damaged you can use the product recovery disc(which I don't have" and also says "when you reinstall windows OS the hard drive will reformat and all data will be lost"...so I click ok and it just takes me back to the "Systems Recovery Option" list...I also tried the "Windows complete PC restore" option...only to get the message 2no valid backup location found" followed by "windows can not find backup on the hard discs or DVDs on this computer,Attach the correct hard disc or insert the last back up DVD and then start the restore process agai"...is there a way of doing this...I have a Equium....and help would be much appreciated.. | 23 justin, on May 10, 2009 7:48:47 am BSTYour built in back up files must be damaged already, try ordering recovery disk from a nearest laptop dealer.. or if you didnt suffer from a tremendous virus attack or uncompatible program installation that led to files corruption or system error,it could be that your hard disk is damaged too that is why it is losing the important back up files. |
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| 13 natasha, on Apr 22, 2009 3:31:48 am BSTHello justin i am writing i put on windows vista to my toshiba satelite 305 and know i am unable to use my wi-fi on my it states that no connections are present and i tried what you said prior and it is still not working] | 20 justin, on May 10, 2009 7:18:14 am BSTDid you try adjust he settings in your wifi set up? or you must have a virus that blocks you from getting connected..or maybe you have some sort of system error.try running virus scan if adjusting your wifi setting wont help then if the problem still persists try doing system restore. i experienced that too..im not an expert its just that ive been thru that..email me if you need some more help. |
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| 17 TSBoy, on May 8, 2009 7:58:56 am BSTHey Justin
I really admire you for giving people all this advice. The last 48 hours that I was having problems with my recently purchased one month old Toshiba Satellite, yours was the only column I could find on the internet. It turned out that a Service or Startup kept making my system "Hang" at my Vista Welcome Screen or I was only able to get to the desktop before it would freeze and the wheel kept spinning, and the stupid Toshiba rep never gave me this option to stop service or disable programs until I did it myself!
Here is the issue now.... Up until yesterday (before I was able to MSCONFIG myself out of the whole mess), upon pressing F8 repeatedly I was always able to get to the "Advanced Boot Option", which till then also gave me the option to "Repair My Computer" and hence Run Recovery Options and other Restore options etc. etc., That first "Repair My Computer" option has NOW mysteriously dissappeared from the F8 Advanced Boot Menu and I cannot get to the option to "Reset to Factory Settings" or any of those other options there. When I called Toshiba again to ask them where the option went they told me since there is nothing wrong with the computer anymore, I will not be offered that option until the next time something goes wrong. :/?
I hate to say is but there seems something strangely inaccurate with that statement. Nowhere in the Windows Help does it say that the the Repair My Computer Options would not come up during "Peacetime." Windows Help says if you it came installed on your computer you can get to it by pressing F8. Are you able to clarify whether what this rep told me is true? I don't think my Boot partition is damaged. I could swear I saw some other Options there in the "Repair My Computer" menu which could also apply during "Peacetime" or hold true during an otherwise "trouble-free" time.
Is there another way for me to bring up this Repair Utility? (Pressing 0 / Zero or "C" didn't work either since I tried with the rep and we couldn't find it in Setup Utility or by pressing F11)
[In addition I am unable to System Restore to any point before this whole mess to see if that brings it up but that is another story ;)] | 21 justin, on May 10, 2009 7:27:09 am BSTI see man,when did you noticed the problem?if you noticed it right after you bought it you should have returned it.i know you have a warranty why not try returning it?its been a a month only.have you tried doing system restore?try restoring it the day you think it was working well.i hope this would help.it is hard to give advice if i dont personally see it..and besides im not an expert gee.. |
| 27 justin, on May 10, 2009 10:42:40 am BSTHey ts boy one thing for sure u got virus in your system if you constantly surf or download files from internet.what is your antivirus anyway?or did you installed some software?after you have finished scanning and got rid of any unwanted files,you can try starting sysytem restore from the command prompt.the instructions are in the windows help and support center. just type "start system restore from the command prompt".i remember mine hanging before then i couldnt do the usual system restore .your laptop is just new so i guess theres nothing wrong with your partition unless it is factory defect.maybe some files were corrupted for some reason.
hope this will help | 33 TSBoy, on May 13, 2009 7:42:02 pm BSTHi Justin,
Thanks for your response. I had already scanned my system with viruses before embarking on this mission with AVG and Spybot search and destroy and Registry Mechanic amongst others in case the registery had gotten messed up after the crash. I understand that viruses are the first thing to get blamed after these problems but in my fairly "Tech-Savvy" life, at least for me, the issue 9 out of 10 times has been a system or Microsoft issue.
I fixed this problem and I wanted to give back a little so I came back to write about it. In my case, the "Repair My Computer" option comes pre-installed on the Vista Healthy Boot Partion Drive and this problem occured because somewhere along the lines, when I (quite possibly with the Toshiba rep) had RE-CREATED the BCD store which orchestrates the initial booting of the computer (the BCD file is in the C:/Boot folder).
A Definite NO NO until everything else has been exhausted. There was no need for this.
Well, Luckily for me if you ever re-create the BCD store, the BCDEdit tool makes a backup beforehand, which is what saved me as described below.
Basically the "Repair My Computer" option which is located on the Healthy Boot Partition that sits untouched on all Vistas was not damaged at all. Contrary to what the Tech suggested to me (and I did not believe) it was sitting right there all healthy and untapped. I knew this because the Toshiba Recovery Creator had been responsive and allowed me to create Recovery DVDs. Anyway, after the recovery discs successfully were created, I hypothesized that quite possibly the new BCD file was following a boot sequence which was bypassing the Healthy Partition Drive altogether and therefore never accessing the Tosiba Pre-installed OEM "Repair My Computer" option that allowed me to access it right from my Healthy Boot Partition Drive (For people wondering what this is, its in your computer management console and one you are not allowed to touch or change).
Safe Networking would not let me replace the new BCD with the old file which had been backup before recreating the new BCD Store, so with some patience and using my newly minted Toshiba Recovery DVD, I accessed the "Repair My Computer" option from the DVD and used the Command Prompt option to copy the old file to C:/Boot. It asked me, "A file with this name already exists. Do you want to Overwrite?", I suddenly had a flashback to the 80s with Ferris Bueller sitting at the DOS based blinking computer, and I took a deep breath and hit "Y" for yes.
Hence, I rebooted, hit F8 a bunch of times, et Voila! There it was again... My beloved "Repair My Computer" option.
Now that that's settled, I have to figure out what makes my computer freeze up unless some memory intensive application like Windows Media is running. And why my other XP Computer has gone invisible from my Vista's Network option. Aah...The curious wonders of microsoft.
Another story another day. | 93 shayne, on Oct 10, 2009 6:54:05 am BSTThere is something wrong with the bios go to the toshiba website and download it |
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| 67 Ernela, on Jul 19, 2009 2:39:59 pm BSTEverytime i click on the toshiba recovery wizard it asks me for a disc, but i dont have a disc, so it wont let me restore it to the factory settings. is there any other way that i can restore it to factory settings? |
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| 5 sabrina, on Feb 25, 2009 5:02:21 am GMTHey ...i got a huge problem with my laptop its a toshiba satellite Model # PSAFGC-FS108C... i was reformating it with windows vista premium and i lost my interent connection, it says that there are some drives missing and i dont know where to search to find them, some people told me to restore it to the way i had it before and i dont know how...could you please help im in college and i have to stay there to do my homework...i appreciate it thanks. | 6 justin, on Feb 26, 2009 4:48:46 pm GMTPls do try what i have posted in the forum.i think it applies to all toshiba brands.email me if it helped you.tnx have a gud day |
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| 8 struggling, on Mar 14, 2009 11:50:18 pm GMTI followed all your steps, however, when I got to system restore, I see
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnotic Tool
Command Prompt
Toshiba recovery wizard
For the last one, it requires a disk, will not go any further. Please help me reset my computer to factory settings! I have a Toshiba Satellite A205-S4597
i appreciate your help....
Thanks in advance | 9 MrPORNO, on Mar 26, 2009 2:41:17 pm GMTI have the same problem and i can't find information about it any ware. Pls hel |
| 16 justin, on May 5, 2009 5:00:15 am BSTPls try ordering a recovery disk from your nearest toshiba shop dealer. |
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| 15 arbin, on May 4, 2009 2:44:04 pm BSTHi.
i had the same problem but when i tried to follow the steps you suggested, i cant find the restore application on the system recovery options screen. what can you suggest on this?? thnk you | 28 justin, on May 10, 2009 10:54:22 am BSTCan you tell me what did you see on the screen when you followed the step by step procedure?what is your antivirus?have you tried system restore?but before you do that you have to get rid of viruses first coz they will still exist if untreated.can you tell me t what you have done so far?have you tried running system restore at the command prompt?you can look for details in the windows help and support center.email me pls |
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| 18 v dub, on May 8, 2009 10:57:44 am BSTMy friend was having the same problem and he lost the recovery disc, i got on here and read this and his computer has been running fine. thanks from both of us | 86 splosh, on Aug 8, 2009 1:15:24 pm BSTTell u why it aint workin because if u install windows with a cd it automaticly take off the recovery program so if i was u im having the same problem ill get a new cd or just look for free recovery programs |
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| Hello habit
Please i have a problem with my laptop, its the same laptop, toshiba satellite. A few weeks back the place where disk drive(i think)..thats what it has on there) is fell off, (the covering), so because of this sometimes when i turn my computer on it tells me "media test failure,check cable"
also it says "exiting PXE ROM" and then "NO BOOTABLE DEVICE- INSERT DEVICE, AND PRESSE ANY KEY" WELL SOMETHING LIKE THAT, AND WHAT I NOTICED IS THAT THE DISK DRIVE HAS COME OUT A LITTLE BIT FROM WHERE IT IS INSERTED, AND WHEN I INSERTED IT BACK, THE COMPUTER WOULD COME ON, BUT FOR SOME REAASON TODAY, I TRIED THIS AND IT DIDNT WORK THIS TIME, NOT ONLY THIS, THE DISK DRIVE IS ALSO MAKING SOME FUNNY SOUNDS. i PUT THE COMPUTER ON, AND THEN IT ACTS LIKE ITS LOADING, TAKES ME TO THE BOOTABLE DEVICE ERROR THING, AND THEN SHUTES OFF ITSELF, PLEASE HELP ME, I DO NOT KNOW WHAT TODO. is my computer ruined for good. I am really worried. Thank you. I hope you can understand my explanantion, i know it is not too clear. |
| 36 newbee, on May 30, 2009 4:53:39 pm BSTHi,
Please help me, i got a problem with my toshiba notebook satellite A200.
My Problem is :
1. Its always restart or shutdown while i using it about 2-3 minutes, i just using it for copying file or play a game or just wondering around on my notebook.
2. some times its hung on loading windows.
3. when trying to recover its said cannot recover (windows recover program)
i have 2 hardisk, if i use ur Reset toshiba to factory settings suggestion what would happen to my second hardisk( D: drive)?
is there any way that my second hardisk not get formatted if i should use ur Reset toshiba to factory settings suggestion ?
what should i do ?
i have clean my notebook heat sink and fan and also all my notebook hardware
and still i got those problem.
Note : sometimes if i lucky i can login and play or do somethings, after many shutdown or restart or hung. | 41 justin, on Jun 13, 2009 6:29:26 am BSTHi newbee, i also have experienced that shutting down or restart,first clear your notebook from virus. tell me your antivirus.then download gamebooster,run it when you want to play games,. it will close all the programs unnnecessary for the meantime while you play games so you can play without consuming too much ram.after playing return it to normal mode. just type in the searchbox "freeware game booster". it will prevent your laptop from hanging, when you play games your notebook uses a huge amount of ram and if it exceeds the limit it will your notebook hang.i hope this helps you |
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| 37 hannah, on May 31, 2009 1:49:41 pm BSTWell i did all that you told me to do. and during the time it was resetting, my laptop turned off and now it won't turn back on. | 40 justin, on Jun 13, 2009 6:19:15 am BSTHi hannah, did you plug in your laptop to an ac outlet when you were resetting?what do you mean it doesnt turn on?does it load the boot section or set up?do your power indicator lights turn on? |
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| 38 tey2luv, on Jun 12, 2009 10:11:13 am BSTI've got up to the system repair...then it wouldn't let me start then starts telling me that the installed programs could not start and the only option I had was press OK so the computer would turn off.
do you know what the problem is?...please help me... | 39 justin, on Jun 13, 2009 6:13:53 am BSTIn system restore if you have trojans in your computer it would prevent you from doing that.i think it could happen also in your situation.try to make sure you have no virus first by running scan, what is your antivirus? try downloading norton 360v3 trial then run it.if you need the link just email me again .run alsop windows update | 46 tey2luv, on Jun 13, 2009 1:28:58 pm BSTHi again...i did everything...scanning it with norton 360v3...and running it with update, but still says the same thing over and over again...???what do i do know?...please help me... | 60 justin, on Jun 16, 2009 8:52:57 am BSTHi tey2luv. try also running Clean up Registry in Norton 360v3, you can access it by pointing your cursor to the PC tune up and click view details, a corrupt system registry also can cause that.n In Fix it all there is an option to restore to a certain point, have you tried that too? |
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| 47 justin, on Jun 13, 2009 5:38:57 pm BSTHi teyluv do you have a yahoo messenger? add me so we can try resolving it while chatting.im online now | 50 tey2luv, on Jun 13, 2009 7:32:57 pm BSTUmm.hi again...is it still about the trojan?...because even fix-it doesn't find anything on my laptop...and the error on the restore says about an installation program error...and it still shows the same thing...what should i do?!?!i don't think it's about trojans on why it still does it...what do you think? |
| 51 tey2luv, on Jun 13, 2009 7:33:09 pm BSTUmm.hi again...is it still about the trogan?...because even fix-it doesn't find anything on my laptop...and the error on the restore says about an installation program error...i don't think it's about trojans...what do you think? |
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| 52 justin, on Jun 13, 2009 9:10:28 pm BSTDid you install a program that did not finish or the installation was succesfull but incompatible?did you run a deep scan using fix it?if you did so, your laptop is 100percent free from virus.have u tried the system tools in fix it?this problem can be caused by either corrupted system back up files, system error resulted from uncompatible program.if you suspect that a program that you have installed cause this, remove it.when you were doing system repair were you log on as the administrator?if you can go online we can try some more ideas that could work | 54 tey2luv, on Jun 14, 2009 7:56:48 pm BSTUmm...will this factory system restore fix my non-functioning CTRL key?...because that's the main reason I want to do this factory system restore... | 56 justin, on Jun 15, 2009 2:47:24 am BSTYes tey2luv,i think so, if you cannot fix it by system restore, then resetting to factory settings would do. |
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| 61 8 ball 32, on Jun 17, 2009 7:19:01 pm BSTI tried wat yu guys said ta do ta get my pc back too factory settings and when i got to the part where they asked mi for my user name and password i choose my user name ( i am the administrator) and i typed in my password but it did not do i kno wat my password is but wen i typed it in it did not do how can i bypass this problem?????????? |
| 68 Pat, on Jul 20, 2009 5:12:47 am BSTHey i cannot find Repair Computer after i hit F8 repeatedly. I have the Service pack 3 in though, could that be a problem? | 80 justin, on Jul 27, 2009 12:55:20 am BSTHi pat,
If you cant access Repair your computer through f8, try catching the keys that your screen shows when it boots,there are two keys.one for the set up, and the other for the boot manager.i think you need to try the key for the boot manger first.goodluck, if doesnt work then you can email me |
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| 71 confused!, on Jul 24, 2009 11:26:00 am BSTHi,
Wondering if you could help me. Are there any steps I'm missing here? I get through all the steps fine until I have to click on 'repair my computer'. When I press return, windows simply starts as normal! Do I need a CD to boot from or anything to make this work??
I realise it's a long time since the original post but any help would be greatly appreciated! :)
Thanks. | 74 justin, on Jul 26, 2009 11:16:00 pm BSTHi Confused!please try again the step by step procedure i have posted, i was doing the reset to factory setting that tine to make everything 100% accurate.where did u see the option return?at what stage or no. of step?As long as i remember i did not click any back or return button.every step is detailed so pls execute as seen. tnx.if you could elaborate more i could help you |
| 75 , on Jul 26, 2009 11:18:31 pm BSTHi Confused!please try again the step by step procedure i have posted, i was doing the reset to factory setting that tine to make everything 100% accurate.where did u see the option return?at what stage or no. of step?As long as i remember i did not click any back or return button.every step is detailed so pls execute as seen. tnx.if you could elaborate more i could help you.you dont need to boot from any cd to do this unless you have a recovery disk from which you want to restore the system.In that case,you can press f12 to go to boot manager to set up the cd as the boot device.thanks | 78 confused!, on Jul 26, 2009 11:54:54 pm BSTHi Justin,
It was at stage 4 my confusion began - when I press enter (to reset the computer) the screen goes blank for about 1/4 a second and then windows just starts as normal. I tried it on my brother's laptop (also a toshiba) and the same thing happened so I'm sure it's something I'm doing wrong. The model of my computer is a Toshiba Equium L40 on Vista if this helps.
Have since decided I don't need to resest the computer after all, however, feel free to post a reply to help others with the same problem as I'm sure it's something simple we're missing.
Cheers. | 79 justin, on Jul 27, 2009 12:09:09 am BSTHI confused,
Did it asked for a recovery disk?Is it at the stage 4 of the step by step procedure i have posted?Explain more please.What options did you see,what was the heading or title you saw on top of the screen while you were on it, etc.Maybe it doesnt have a built in back up or there maybe some steps you were missing.Anyway whatever the reason maybe as long as your laptop is running fine there"s no need to reset it to factory settings. |
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| 72 confused!, on Jul 24, 2009 11:27:48 am BSTSorry, forgot to mention that I'm using windows vista :) thnx |
| 73 zaxsdcvfbgnhmjk, on Jul 24, 2009 7:15:39 pm BSTI've tried it. but it doesn't work! when i reach step 4 the computer starts normaly the system! don't reset or anything like that! sorry my bad english |
| 89 dlcottage, on Sep 3, 2009 5:21:26 pm BSTCan this be done for windows xp as well.. Have a satelite a 105 window xp i turn on pc then windows loads my personal setting and then logs me right off.. I tried the f8 and tried to restart pc at last good config that didnt work also tried safe mode to that didnt work keeps bringin me back to the welcome screen to sign in and then signs me off.. do you have any suggestions? |
| 92 paul, on Sep 16, 2009 1:48:05 pm BSTIv got upto the "system recovery options" screen and its telling me "the installed program cannot start. click OK to turn off the computer" what should i do? |
| 100 Burj, on Nov 17, 2009 7:43:50 pm GMTThanks a lot mate !
it rlly worked..
i didnt think u cud restore wid out restore disks but u obviously can !
thanks a bunch ! |
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Acer aspire one 150 restore to factory settings