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I have a virus, trojan or worm and need help

Last answer on Jan 21, 2009 4:02:00 am GMT Marti, on Jan 18, 2009 10:01:48 pm GMT 
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Hello,
I downloaded something (school recommended) and I got a virus, worm, or trojan. Not sure which because I have not figured out how to tell.
The problems I have had is:
When I first did it, my computer froze, so I restarted it. Then I noticed I had a problem because when I went to go back online I couldn't go anywhere but the home page, or it would let me go to a site where I might have to sign in, use a username and password. Then it would just redirect me back to my homepage. Like the site I was trying to go to would pop up for a second and then redirect me back tot he homepage.
I tried system restore, but it wouldn't let me use it. I did a system recovery, and instead of having a system recovery cd, mine is in my computer and is partitioned off of one of my drivers, so when I did that I guess it just infected that too.
So then I kept trying to do safemode and it would not let me do F8. SO then I jsut kept trying to get online and download spyware. It wouldn't let me so I went to a friends and downloaded a few. They ran and couldn't find it and remove it. I have tried verizon security(which was on my pc when I got it) I try spybot search and destroy, spysweeper and the maliicious spyware from microsoft.
I have a also tried 2 different copies of operating systems(because my computer did not come with one and the company never sent me one) and neither works. Even though I used one of them previously and it worked then.
Now I finally managed to get online in safe mode, but I still have the problem. Could someone please tell me what to do? I would appriciate it alot. If you need more information I will gladly tell you.
I have windows xp.
Thanks

Configuration: Windows XP
Internet Explorer 8.0

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1

whineup, on Jan 19, 2009 9:26:20 am GMT

Boot under safe mode , update your Antivirus software and scan. If this doesn't work then the only alternative is to make up a backup of all your necessary item and then format your PC.

   
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2

Marti, on Jan 19, 2009 9:37:08 pm GMT

I have already backed up all my files. I have them on cd. I have tried to reinstall windows, but the pc keeps telling me my version of windows is newer than the version I am trying to install. But it also says if I want to do it anyway just to shut my pc down and boot from my cd so I do it and I get as far as where I have to hit F8 to continue, then it stops me. Is there anyway to make it continue without hitting F8? I don't care what version it is as long as it reistalls. In the meantime I will try to make my anti virus work. I tried last night and it didn't want to work.
I have called around to different computer places here and explained I want windows reinstalled on my pc, and explain that I already did system recovery and it didn't work and system restore won't work at all. They keep telling me at least 150 to 200 dollars, to repeat everything I already did, then they will reinstall windows. I think that is a little strange for someone to repeat what I did and not do what I ask. So i am trying to do it myself. I can not afford to spend 150 or so for someone to repeat what I have done. Then they tell me it will take 3 or 4 hours to reinstall windows. So it would be 150 no matter what. I think they are trying to rip me off.

   
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3

 noni, on Jan 21, 2009 4:02:00 am GMT

Your computer has got spywares that`s why you get warning messages and alerts,and unwanted popups (adverts), you can get ride of this problem by using spyware removal tools like Threat Fire or Super anti spyware.
download Super anti spyware, the most powerfull anti spyware software that detects and removes spywares, adwares and malwares from your computer
http://darfuns.com/download-super-anti-spyware/

   
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