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Dell laptop starts up with a black screen

Last answer on Nov 16, 2009 8:05:27 am GMT redsox531, on Jan 14, 2009 11:16:04 pm GMT 
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Hello, I was on my dell latitude and a message said that my virtual memory was low. I ignored it and turned off my laptop. I went to turn it back on the other day and it starts up as in you can hear it but, the screen stays black the whole time and I cannot do anything on it. After I turn it on it settles and you barely can hear it at all. I have to press the power button just to turn it off. Is there any way I can fix this myself?

Configuration: Windows XP Professional
Internet Explorer 6.0

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1

xpcman, on Jan 15, 2009 3:22:50 am GMT
  • +12

Give a call to the Dell help line. They are the BEST source of help for hardware problems.

Reply to xpcman

2

changa, on Mar 11, 2009 6:16:23 pm GMT
  • +44

Hi, I have an inspiron 1100 everytime i turn it on a black screen that talks about "safe mode" "safe mode with networking" "safe mode with command prompt" or "start windows normally" pops up after a minute or so the microsoft window screen comes on an then the dell it looks as if it will end up working but it jux goes back to the black screen,what i want to know is how to fix it without losing the memory.

Reply to changa

3

Glam, on Mar 18, 2009 12:24:22 am GMT
  • +10

I have the same problem...... with that sfe mode thing then it ask me to put in my password because you know you have to have a password to get into my computer thats how i have it set. Like you said , it was loading then it just went o a black screen... ugh it is getting on my nerves I have to turn it on on off by the button at the top but it does the same thing...

Reply to Glam

5

ocnprl, on Apr 12, 2009 12:56:02 pm BST
  • +25

Hi. I have a friend who recently got a laptop running windows xp last christmas. A few days ago it was running fine. Then one day, she went to start it, the start button on the right side lights up, but the screen stays totally black. The windows logo doesn't show upon startup, no login, no tool bar, no desktop, no nothing except black. I didn't ask, and don't know if the sound was turned down, but I didn't hear a chime either.
She wants me to look at it this morning (Easter Sunday). I am a Mac person myself, but even on Windows, there has to be a function key or combination of keys to try to get the desktop back, start in safe mode or something? I only tried starting it with the battery power, and asked her to bring the extension to plug it into the wall to see if that helps.
Could you please send me some possible troubleshooting I can try this morning before she has to take it in with a possible hardware problem? Like I said, the laptop is only 4 months old. Like macs, there has to be a way to try to bypass the black screen and lack of startup icons and lack of tool bars etc. to try to jump start this thing to work. If you could please send me a few things to try this morning, it would be much appreciated. You can email me at home at: svladoiu@sbcglobal.net

Thank you very much, and I'll be going over there around 10:30 or 11am. It's 8:45am now (midwest-Indiana time)
Thank you.

Reply to ocnprl

6

qwdsdfjkl12345, on Aug 11, 2009 12:47:26 pm BST
  • +6

Hi, i had that not long ago.

i went on "safe mode" it just made it go big, i shut down, turned it back on and it worked fine....

Reply to qwdsdfjkl12345

7

 mentormatt8, on Nov 16, 2009 8:05:27 am GMT

Does she get any sounds, from the fan, etc? Does she get the hard drive lights? I got similar problems resolved through this site: http://annoyances-resolved.blogspot.com/2009/10/vista-laptop­-not-booting-again.html

Reply to mentormatt8