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Hp pavilion has black screen problem [Solved/Closed]

hallow 3Posts Friday January 9, 2009Registration date - Latest answer on Nov 6, 2012 03:07PM
Hello,
i dont know how to fix my hp pavilion 6000 series
the laptop is working,have the necessary sounds after i
turn it on,but the problem is that the screen stays always black
..i connect the lap top to tv screen,it shows that everything is working properly, even i reinstal the windows vista with new one ,by looking the tv screen and usind the butons on my lap top
..so i just have no idea way my screen is black,when the compiutar is working properly
..please if any body has ideas how to fix it....
thanks in advance...
Read more 
209 answers
Answer
+218
moins plus
My black screen problem disappeared when I began to open the screen to a wider angle before pushing the power button. If the angle of the screen to the keyboard is less than 90 degrees it appears to trigger the problem. By opening to wider than 90 degrees, the problem goes away. Once the screen is activated it doesn't matter what angle the screen is put at. The wide angle is only necessary at boot up. This leads me to believe that it is a hardware issue. This may be an easier and less violent solution to the problem than pick the thing up by the screen. Hope this helps someone.

rssays - Apr 1, 2009 09:16PM
Thank you Mark! I'm having a HP Pavilion DV1000 laptop! When i on the laptop it beeps 4 times with no display! I tried unplug the battery few times and it did't work but as Mark said i push the LCD screen wider it works well! I'm not sure about it but it works now! hope it will works always :)!
1 - May 11, 2009 01:09PM
sound like the cable needs to be plugged back in properly, simple to do for someone who knows how to open up the laptop, service manual available online. or the cable may be damaged and may need replacing. cheaper to buy replacement cable on ebay than from a shop or hp themselves if u dont mind second hand parts.
cl50 1Posts Thursday June 25, 2009Registration date - Jun 26, 2009 04:06PM
Mark,
Thank you, thank you, thank you!
mouse - Jul 20, 2009 07:20PM
Awesome! Worked perfectly, thanks Mark.

** I recommend anyone having the black screen problem attempt this solution first. It only takes a second, and could mean the difference between hours of unnecessary work. I used it on an HP Pavilion dv9000, worked like a champ. The symptoms were:

- Lights && fan comes on.
- After a few seconds, backlight is visible engaging along the bottom of the monitor, however screen remains black.
- When plugged into an external monitor via VGA, output normal BIOs/CMOS boot sequence, and was responsive.

In my case, there was a failed installed of Vista going on that errored out before booting into the OS, so there were no auditory cues. It was almost like mobo failure, but not quite. Good luck everyone!
Lee - Aug 18, 2009 04:29PM
Mark, thank you so much it work for my dv9000....i tried unplug power an batter then hold for 60 sec but didn't work.... then found your pose and it came up... i am so happy. THANK YOU A MILLION
DAVID - Aug 22, 2009 09:34AM
Mark, my HP laptop problem is the same as yours: open beyond 90-degree and it goes black. I agree, must be a hardware problem.

Have you looked into this further?...found a solution/fix? My problem has slowly gotten worse to the point where its a constant issue now.

Thanks!
-d
vjay - Oct 14, 2009 03:27PM
Hi Mark
Wondered if you can help, I have a HP Paviliondv6000. When I turn on it beeps 3 times (one long and 2 short beeps) I have tried the unplug the battery and hold down the power key approach without any luck. Do you have any other suggestions?
Nick - Jan 23, 2010 04:25PM
Thank you Mark
Fixed the problem great advice was pulling what was left of my hair out, my wife will be happy she has her laptop back
Corey - Apr 30, 2011 12:45AM
MArk, Thank you so much. You are a lifesaver. I was trying everything and was about to bring it in and then seen this and it worked miracles. Appreciate the help.
brandenmo1 - Nov 6, 2012 03:07PM
for over 6 months i have been trying to figure it out went to three people they couldnt figure it out then i see this and it worked thank you soo much you saved me alot of time and money!!!
Answer
+80
moins plus
hi, to all who have that black screen.
dont listen to all those who tell you to buy a new lcd...
there is a way to fix it.

remove battery, remove plug and hit the power button for 30 seconds.
then put back the battery and start your computer
once you see something on the screen , plug the cord.

it works for me all the time.



the black screen always comes on when my battery dies..... i've done this a million times!

Mike - Oct 29, 2012 11:10AM
Thank you! This worked perfectly!
Answer
+31
moins plus
i had this problem BEFORE. the way i will tell you will work %90 first of all if you can remove the ram memory DO IT SO if you cant try without removing FIRST.

-remove battery pack(if you can romove memory ram aswell) and wait 10 mins
-now start charging laptop without battery pack for 2 mins
-unplUg the power AND press and hold the power button for 45 seconds
-REPLUG THE POWER CABLE BUT DONT PUT THE BATTERY PACK YET

NOW OPEN THE LID WIDER YOU CAN PRESS POWER BUTTON YOU WILL SEE YOUR SYSTEM WILL START ONCE YOUR SYSTEM BE READY SHUT IT DOWN PUT THE BATTERY PACK BACK AND CONTUNUE TO USE YOUR LAPTOP

andre - May 12, 2009 10:08AM
Hi Hasan.. I tryed all your instruction.. and I cant turn on my pavilon.. when i plug in AC.. there is not light in my computer (without battery)

do you think that there is something else bad ??
VistaSux - Sep 28, 2009 07:40PM
Good job, hasan! Kudos, man. I was almost gonna give up, but thought i'd try your directions. Well, they worked! YESSSS! So, after reading around, this is what I did, although a couple steps might be optional. Also, read hasan's directions:

1) Connect an external monitor to the monitor port of your laptop. (might be optional)
2) Shut down your system from the START menu. (might be optional)
3) Take out the battery
4) Leave power cord in for 2 minutes...then REMOVE it.
5) Press your on/off button for 45 seconds.
6) Make sure your screen is at greater than 90 degrees (might be optional)
7) Plug in
8) Press your on/off button to power laptop.

Voila! Worked for me just now!

...not sure how long it'll last, though. So, is this a tactic to make HP's repair dept extra $$? Makes you wonder! Not sure if i'll be purchasing another HP after this scare...
genny - Jan 9, 2010 09:57PM
I have had all these same problems. we have the HP Pavilion dv2000 and within the first couple of months it started giving us problems but we were able to get it going again. should have returned it then. within 6 months it was totally out. It sat in our house unused for over a year. Nobody could or would help. My husband is a computer engineer and he thought it was the motherboard. So in my internet search for a motherboard I found all these sites trouble shooting these same problems. One said to hold down F10 while starting it and it worked. Got everything back to normal except the wireless internet for a couple of weeks and then tonight it wouldn't start up again out of the blue for no reason. This time the f10 start up (which resets the bios) didn't work in my search someone said to take the battery out and drain the internal battery by holding down power for 6 sec. then return battery and turn on power and push f8. This worked. I don't get it. I don't know why any of this works or doesn't work. I don't know what causes it to all of a sudden not come on. I get blue lights and a black screen. It's CRAZY and sooooo frustrating. It is good to know there was a recall on the motherboard....I guess my husband was right all along. Oh by the way this last start up made the wireless internet work again. It's a crap shoot every time you go to turn it on, but at least it is working some and I'm getting quite the education on trouple shooting. If it helps at all I read an article that said the lifespan of any laptop these days is a year. No matter the brand or cost a good year is the average. Pathetic isnt it!
leeanab - Nov 14, 2009 01:47AM
Thanks soooo much, it worked FIRST time without removing the RAM
Just got the dam computer back after 6 weeks of being repaired for faulty power connection and new keyboard!!
NEVER touch HP again
Reba - Mar 18, 2010 05:34PM
Thanks so much...I just tried Hasan and VistaSux tips and it totally worked. I had been trying everything the past few days. You guys are awesome!
nazreen - Mar 19, 2010 09:11PM
same problem goes to me on my hp pavilion tx2520au
PedroLondon - Mar 20, 2010 06:37AM
I had the same problem (constant black screen on start up) and Hasan's solution worked first time. Many thanks.
Harry - Mar 20, 2010 09:26AM
Thanks. Worked for me first time.
Doug - Mar 20, 2010 08:08PM
hasan i can't thank you enough for making this post. it worked the first time. again, many thanks
muts - Mar 21, 2010 12:19PM
thanks it worked great.u the best.
Nik - Mar 23, 2010 11:21AM
amazing..holding down power button worked...
Kinney011 - Mar 23, 2010 04:05PM
THANK YOU SO MUCH! like you said, fixed it out 90%
razali - Mar 24, 2010 08:05AM
assalamualaikum brader hasan,

now start charging laptop without battery pack for 2 mins <--without RAM or with RAM..?
razali - Mar 24, 2010 08:13AM
my hp pavilion tx2000.. blank screen(led on).. i follow direction brader hasan..

can't work

help me..
Vinzer - Mar 25, 2010 07:26AM
Wow, thank you Hasan! It worked without removing RAM :) Im so happy
Mohamed - Mar 27, 2010 06:48PM
thnx hassan its work with me too
Hen - Mar 28, 2010 09:13PM
thanks - worked for us.. using a friends hp and thought I broke it!
Danielle - Mar 29, 2010 08:53AM
god bless you...
Ralph - Mar 29, 2010 09:54PM
thank you thank you thank you thank you thank you thank you thank you thank you!
LOVEHP - Mar 30, 2010 12:48PM
I found that dancing around the machine chanting HP S_cks for several hours, works too.
HPTECH - Mar 30, 2010 01:07PM
I have worked on HP Notebooks for years. We have tried this on hundreds of notebooks. It has never worked.
Georgie - Mar 31, 2010 12:41AM
Thank you so, so much! My laptop was completely dead and now it's working again. YAY!

Still, my next purchase will NOT be a HP.

Also, HP tech - it seems to have worked for a lot of us...?
grace - Apr 6, 2010 02:20AM
Okay so after my HP is turn on for several hours, the screen starts getting hay-wired. Like a spoilt television. And I have to restart. Most of the time it doesn't turn on. Does anyone know how to fix it?
Tufgirl - Apr 7, 2010 10:15AM
I was skeptical, but it completely worked for me!!! I can't thank you enough for posting!!! :)
6969 - Apr 7, 2010 10:45AM
will this work if it still turns on but on goes to a problem screen ????
lalo - Apr 9, 2010 12:50AM
you are overheating buy an air can and blow it out
B - Apr 9, 2010 05:24PM
THANKS , GOD BLESS YOU !!!!!
john - Apr 12, 2010 11:28AM
I have the same issue too, but lately when I try to the laptop on, the blue lights turn on for a quick second and then turn off. It does this a couple of times in a row. The computer is charged and plugged in. I don't get it. I have to hit the power button a few times before it eventually turns on. What could be the problem?
Zen - Apr 13, 2010 01:25AM
Update: Only worked temporarily. Once I left it off for awhile and booted up again, had the same problems again and this method no longer works. Tried it a few times. Back to square one.

*********************************************************************

Genius Hasan... removed battery, left AC adapter in for 2 min then unplugged it and held power button down for 45 seconds. Rebooted into Windows then shutdown. Reinserted battery and powered up and problem gone. Screen is no longer blacking on randomly and the white/color bands on the LCD screen at bootup and in low VGA / resolution mode is now fixed.
Ahsan - Apr 17, 2010 04:31PM
thnk u brothers u solved my prbs genius u all are yaar i just bought a new laptop today n i got this prb i kept in tense thnk u thnk u thnk u n Specially Thnx to ALLAH
Dman - Apr 19, 2010 07:28AM
I had the same issue and it turned out the battery was not fitting in securely.
dman - Apr 20, 2010 10:18AM
The screen backlight turns off when the computer starts up. When I use a flashlight I can see the text on the screen. I then give the computer a cold boot by resetting the video memory by taking out the battery, unplugging it and then holding down the on off button for over 4 seconds. That is what is recommend on the HP website. The screen then comes on to the full image quality for about 2 seconds and then goes dark again. I feel that something in the computer BIAS is telling the screen to go dark, maybe a bad bias chip or a dark screen virus. What are we going to do now that so many people have this dark screen problem? I was thinking about measuring the voltage to the screen backlight and buy an extern power supply to turn the light on. Has anyone done this? Do you know the backscreen voltage? What about just cutting the wire that signals it to going into dark screen mode?
Balasubramanian mani - Apr 20, 2010 08:39PM
I had the same problem. HP Pavillion dv9500 CTO.
When switching on it beeps 4 times...short beeps...the power light blinks...caps light and num lock lights never come on.....

well...i removed the RAM and put them back on. I had played with them earlier and might not have put it properly. When I press the RAM holding livers away the ram dows not pop up. This time I made sure that the RAM pops up....that buoyancy....you know what i mean

then restarted and voilaaaaa.....
felix - Apr 23, 2010 05:58AM
i have a laptop hp pavilion dv5 laptop it will only boot to hp welcome and stop there after sometime it will restart itself. i remove the battery and the ram it still remain the same what should i do to solve this problem.

felix
Megan - Apr 24, 2010 10:05PM
This worked for me! Thanks sooo much. I had no idea what to do,and i use this laptop for work. Thanks again!
LiLi - May 3, 2010 05:48AM
this DID NOT work for me. just did exactly the same thing as before, 3 horrible beeps and the top row of lights, but no screen change. thanx eniway
Erica - May 6, 2010 06:57PM
Thanxs Hasan U R the best !!!!
My laptop is working just fine. I just have one problem now...I'm afraid to shut it off !!! LOL
angie - May 9, 2010 04:52PM
LiLi--THREE BEEPS MEANS THAT THERE IS NO RAM IN YOUR COMPUTER OR THAT IT HAS GONE BAD. LOOK INTO REPLACING THE RAM.
ultraz_1908 87Posts Saturday February 7, 2009Registration date June 4, 2011Last seen - May 15, 2010 05:38PM
when u see windows welcome screen (when loading) press F8 repeatedly
Anonymous User - May 20, 2010 04:23AM
Hello Hasan, I followed your procedure and it did worked but the problem is on the second time i wanted to use my laptop same problem occur and i tried again your instructions but this time it didnt help. What would i do? Thanks
snyder1485 - May 25, 2010 09:12PM
I thought this was a joke, but after 3 hours of trying everything else...I thought "what do I have to lose?" Oh my gosh! It WORKED! Thanks Hasan. You saved me a coupla hundred bucks and the hassel of touting this HP to my computer tech. You rock!
Answer
+26
moins plus
Here is my checklist to determine why you have a black screen.

+++++++++++ WHAT IS NOT YOUR PROBLEM ++++++++++++++
1) Firstly,,, your video card is fine, as if it was damaged the picture would be black on external monitor too.
2) The drivers are fine for same reason listed above. (Although you should still see if update available)

+++++++++++ CHCKLIST TO DETERMINE YOUR PROBLEM ++++++++++
1) Open case and to make sure power and data cables for screen have not come loose.
2) If cables are intact than you have either a problem with your screen, backlight, or inverter.
3) To Test,,,
a) Remove laptop screen and try it in another laptop...
b) If lcd screen works in other laptop than your inverter is shot.

+++++++++++ SOLUTIONS +++++++++++++++++++++++++++++++++
1) If screen works in another laptop, check YOUR cables in other laptop to see if they are faulty, if cables are fine than the inverter is shot and replacing LCD screen will NOT fix the problem, but waste your money.
2) If its determined LCD screen is dead, buy a new one. (Most laptop screens are interchangable)
a) Do not feel compelled to pay more for a brand-specific LCD, Just make sure you get compatible LCD.
b) Get correct size (14.4, 15, 15.4, etc. and resolution (VGA, SVGA,XGA)

3) If; using above criteria you realize it is your inverter board that has failed follow these steps.
NOTE FOR NEWBIES: (Inverter is little computer boatd, about 2-3 cm. x 10-20 cm located above
keyboard and just below monitor with at least 1, mabye 2 plugs connected to LCD)

4) Inverters are generally much more system-specific than LCD screens.
a) To replace inverter, note all possible information. Remove inverter (simple 2 screws and remove cables
Check for part number, etc on top and bottom. Note all info and laptop's exact model #.
b) Google,,, starting with inverter part number to find your replacement part.
C) Otherwise try googling laptop replacement parts sites and use either inverter # or laptop model#.

Now you know how to fix a black screen problem for any laptop made in the last ten years!

GOOD LUCK, ALL THE BEST,
Ste-

Answer
+17
moins plus
I had the same problem with an HP Pavillion Laptop (N5290). Computer would start to boot and the screen would go black. I tried everything humanly possible and stumbled onto the solution to resolve it.
1. Plug the AC Adapter into the Notebook PC.
2. Press and hold the Power button for 5 Seconds to turn off the PC.
3. Press and hold the F10 key while you press the Power button to turn on the PC. Release the F10 key after text is displayed on the screen of the PC.

The text on my screen read "error 44 Stuck Keyboard Key."

I could not visibly see any key that was stuck in the down position but I started punching each and every key on the keyboard. Suddenly, the screen came alive - the system booted up - went straight to Windows XP.

Hope this helps someone out there.

Anas - Oct 23, 2009 03:06AM
I got a strange prbolem.

when i power on the laptop the screan divided into 2 horizantal mirrors with a horizantal white line in the middile?

it's appear from the BIOS and due to Windows Vista cannot start and it crash by getting me to the blue death screan.

i able to get to the save mode with this 2 mirrors then i trried anything but didnt work.

i try to black screan issue but it didnt work.

how to get the screan back into normal?
Funnis - May 7, 2010 05:07AM
Don't ever use yur laptop in the surfaces like bed and all.. Use it only in hard surface coz there will no proper air circulation in the surfaces like bed...and the problem like blank screen and others start to appear.....
khanjan - May 4, 2011 10:05PM
hey thanks it worked m so glad
Answer
+14
moins plus
ATTENTION ALL HP PAVILION NOTEBOOK USERS WITH A BLACK SCREEN PROBLEM !

I have the answer, the problem is that your screen cable has been damaged due to constant opening and closing of the lid. This cable connects just above the keyboard under the speaker casing and runs by the side of the screen hinge up to the back of the screen and connects at the top.

Basically, the cable runs between the base of the laptop and the back of the screen and there are about thirty tiny wires wrapped up with tape. When I took my laptop to bits I removed this cable and re attached x4 broken wires using additional super fine wire ply and tape. The ideal would be to solder the new wire. My tip is to burn away the wire casing using a match/ cigarette lighter very briefly then rub off the plastic to expose the wire using finger and thumb.

If you don't have the skill level to repair broken wires then simply buy a new screen cable, when you open the laptop up there is a code under sticker on the cable. You can buy them from any good HP spare parts retailer for upwards of £15.00.


To remove the damaged cable, to the following.

1. Remove the battery and power cable.
2. Remove all the rubber pads from the inside of the screen to expose screws (x5) (dont unscrew at this stage)
3. Tip the laptop over and remove x6 (I think) sliver screws from within the battery compartment. (These screws hold on the speaker cover above the keyboard that also houses the quickplay buttons volume and power button)
4. Very carefully using a flat blade screwdriver prise off the speaker cover around the left and right hand side of notebook. DO NOT PULL COMPLETELY OFF THIS COVER UNTIL YOU UNPLUG THE ATTACHED QUICKPLAY WIRE !!!
5. Once this speaker cover is completely removed then you will see x2 hinge covers that are kept in place with a screw on each. Remove each of the screws then gently prise off the hinge covers being very careful not to disturb the wires that run around them.
6. Next is to remove the inner screen cover surround. All the screws should already be exposed, remove them all now and them very carefully prise the casing off using a flat blade screwdriver.
7. At this point you will now see additional screws attaching the lcd screen to its mounting plate X3 at each bottom corner and x2 at the top. Remove all of these screws and this will allow access to the back of the lcd screen.
8. You now need to remove the cable which should be in plain view front and back. Firstly disconnect from above the keyboard using a screwdriver to gently prise off the clip. Next remove the plug from the inverter (a long strip of circuit board that runs at the bottom on the screen. Only disconnect the left hand end that connects to the screen cable. Once these two have been released, go around the back of the screen (helps to gently move the screen hinge forward for this bit. Remove the celloptape that holds the bottom of the cable in place, then remove the plug at the top of the screen by firsly removing the holding tape. Be very gently and pull out using both hands gently wriggly out the socket.


At this point the cable should be free and can be gently removed from the note book for either repair or replacement. Repair is quite simple if you are handy with electronics but beware, the cables inside the black tape wrap are very very small. It is delicate work. If you can't fix then replace by quoting the code number on the cable sticker.

Refitting is the opposite of the removal, just remember to be very careful with the cable placement and when starting to open and close the lid again, do it very slowly the first time to ensure no part of the cable is trapped.


THE JOB IS DONE !!!! HAPPY DAYS.

Answer
+8
moins plus
I had the same problem with my pavilion dv 9000 and I coudn't fix the problem.
The only thing that I can say is not to buy HP notebook.
See below if your notebook series and product number are on the list and repair it for free.

http://h10025.www1.hp.com/...

jlbrock7 - Feb 8, 2009 01:29PM
Wow thanks. This worked on my daughter's HP Pavillion dv 6000.
mic - Aug 12, 2009 09:03AM
I turned off the computer unplugged the power and took my battery out. then put the battery back in and restarted. everything came back. its all good!
juls212 - Aug 13, 2009 06:22AM
Thanks!!! It totally worked for me!
oscarmic - Sep 23, 2009 09:31PM
Thanks a lot! I was worried and thinking my laptop was ruined, it worked perfect!
Answer
+8
moins plus
Try Pressing CRT/LCD (F11) on your computer. that may work!

Answer
+5
moins plus
I reported the to the Better Bus Bureau - I've had a black screen for over a year - HP refuses to fix although they recognize the problem in several of their other laptops (if you have one on the list they'll fix yours http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=uk&docname=c01087194) not the DV9500 though? This is my first and last HP ever!

Report them please if you've had no luck with customer service - it's not fair they get away with selling comps with the same known problem over and over and not resolve when people call it in.

The Better Business Bureu says use the San Jose office btw. I called to make sure as they're are several diff addresses for HP listed in the BBB.

Good luck all!

TG - Jun 16, 2009 03:54AM
I TOTALLY agree. I've been battling customer service over just TRYING to pay to get my problem fixed. They're so inept they can't even handle that without taking 3 weeks of sending me the same canned email responses. NOW that I know there was a recall for this EXACT problem and I haven't heard one word from them, I AM STEAMING MAD. Of course you have to go through this whole contrived process, and I see that the dv9000 is covered, oh- but not MY product number....I see how that makes sense. I have the exact problem they are describing that tons of people have, on the same product, but because my little number doesn't match I shouldn't be able to get any service. I gave their customer service an earful, but if someone doesn't get their crap together and fix it I will be calling BBB as well, and tracking down the number for someone who is actually in the U.S. instead of India so I can find out if someone with an ounce of authority is willing to do something about this. This is like problem #5 within 2 years of owning this piece of crap laptop- I don't care whether they fix it or not, I will never buy HP again.
cjg - Dec 11, 2009 02:33PM
Had the same problem. tried resetting by removing battery etc. no luck. hooked it up to external monitor, pressed fn + f4 to toggle it over to external mode. it started to display on the external monitor then stopped. I pressed fn + f4 again thinking it would help. Then the laptop screen started to flicker and then came on! so far so good it has been working for an hour. What the heck was that all about??? Obviously I'm glad it's working but I can't say I am very confident.
Realmsman - Jan 9, 2010 03:45PM
Did the same as you by hooking up an external and tapping fn+f4 and voila,the screen works on it's own on start up.Thanks.
MartyTG - Jan 9, 2010 10:46PM
Go to the BBB, FTC, your states AG. Get the word out. HP sold thousands of these laptops with bad Nvidia GPUs in them, and knew it early on. They dumpped them onto unsuspecting consumers and refuse to even admit there is a problem.
KennyR - Nov 21, 2009 09:53PM
I just had an experience that makes me believe they are designing them to fail. The LCD screen on my HP Presario C700 became intermittent. I opened it all up and found that there was a small circuit board at the bottom of the screen that had exposed terminals right next to a grounding plate. If they touched, the screen lost backlight power. The only solution was to reboot. There was a small, soft buffer to keep these two parts separate, and if that got compressed, the short would happen. Now here's the weird thing. The grounding plate that creates the short is INTENTIONALLY there. It seems to have no other purpose than to be in close proximity to the charged circuit board. If you wanted to design something that would go out in a few years of use (but beyond the warranty policy), this would be a good way to design it!
Reggie T. C. - May 6, 2010 11:22AM
I'll never, ever buy an hp again. Customer care sucks. My dv2700 died after the warranty expired and they wanted me to cough up the equivalent of $800 to fix it. Talk about getting fried in your own fat.
Answer
+4
moins plus
hi,
all u have to do is take the battery out and bout ten seconds later put it bak in. Then start the computer and it will work cause i had the same problem.Try it!

Anas - Oct 24, 2009 02:51AM
This is exactly my problem:

http://www.youtube.com/watch?v=WgL6FoivM1Y&feature=related

So.. the Nvidia 8600M GS is defective.

and it cost 500$ to replace it... i dont have this kind of money,, I am depressed.. the laptop is expensive and i lost it plus no money for new laptop.

Why God .. Why..

anyone got an idea how to get my money back or even i can cut a deal with HP to fix the issue.
Answer
+3
moins plus
Hello all,

I have the same problem. I am suing HP pavilion dv5t which i bought on october 2008. I can connect to the external monitor though. So the problem should be with the monitor.

I talked to the customer service through chat and they were ready to provide me free mail service to send the laptop for repair. Since i am currently residing outside USA, i could not use that service and instead contacted the only available authorized service provider in my current location (Nepal). The said they will replace my monitor but it will take a month for that as they have to file the complain to Singapore and upon investigation on my product and warranty, they will send the new monitor.

Have to wait for a month to get my laptop repaired and its not even sure that it will be repaired in a month.

blackmask78 - Oct 17, 2009 12:24AM
i have hp dv2533xt and it has the same problem(black screen). and i pull everything apart i mean everything, such as cpu, keyboard , ram hdd ... then take the motherboard out.
1. using heat gun and heat up the GPU slowly for 2 mins
2. put it back together
3. turn it on
4. WOW it work till now. ( i have problems in april 09)
i use laptop everyday and leave it on like 24hrs . yeah amazing hey.

i found this method on youtube. type in sear at youtube hp pavillion blackscreen and it with show you how to fix it. and don't forget to put more thermal compound on cpu and GPU when u put it back together. took me 1hrs to do this. good luck to u all
GoJayhawks - Oct 21, 2009 03:25PM
Since I was able to fix my problem from this forum I though I would add one thing in case someone has the same thing going on. My dv6000 would power on but the screen would stay black. I figured the screen was out and I just let it sit there for months then today I read the forum and brought it into work to see if an external monitor would work. Nothing showed up on that either. So after reading alot of posts I reseated the ram and hard drive, put the battery back in and it was totally good. So I would just suggest reseating the ram because apperantly if it is loose it can interrupt the laptops startup process.
Bernard - Dec 4, 2009 02:36PM
Un grand merci à tous qui apportez chacun des solutions et améliorations. J'ai réparé grace à vous mon ordinatuer HP PAVILLON DV 6500 qui était avec écran complètement noir depuis des mois, même un infortaicien m'a dis que c'était la carte grahique et comme elle était intégrée à la carte mére je n'avais vu le coût pas d'autre solution que de chnager de portable. Encore merci, je viens de gagner quleques jours de saliare.
srini - Dec 15, 2009 05:03AM
Hi iprashant,
I am in the same postion as ur's. I too own DV5T1000 and exactly same problem as urs. I am in India now.
Please let me know if you had resolved your issue and how.
john - Apr 23, 2010 06:51PM
i have a HP Pavilion DV9000. it appears with no display.. lights blink 4 times but no beeps.. what should i do?? pls help me...i already replace the memory but no works..
Answer
+3
moins plus
its the screen problem put it on tv it will work good

Answer
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moins plus
hi,
it may be that the switch which turns on the screen is stuck or even broken.
if so, contact your reseller, from where you bought the pc.

ray - Jun 4, 2009 09:04AM
The problem is simply that the LCD monitor is ruined, your going to have to get used to the screen on the Tv or bite the bullet and get a new monitor installed or new system all togeather.
conQuist - Sep 23, 2009 08:07AM
Dears

There is just one solution at has to do with your graphic card. Go and download the most updated drive and it will solve the problem.
This is for sure for the HP Pavilion running of NVidia. The comapny has released the new driver which solves numerous bugs related to the screen issues.

Best
Marty - Jan 9, 2010 10:25PM
It solves nothing. Your computer will die shortly when thae Nvidia chip fries. The update willget you through till the warranty expires and then HP will tell you to take a hike.
ADavis - Jan 27, 2010 09:12AM
Turning off, removing the battery and holding down the on button did work. How long can I expect the fix to last?
Reggie T. C. - May 6, 2010 11:18AM
Marty you are so right. That's exactly what happened to my dv2700. I'm so disappointed with the lack of hp support.
Answer
+2
moins plus
I fixed my problem simply by removing and re-inserting the battery.

Jman - Mar 28, 2010 10:57PM
you didn't have a problem duh lol
Preeti - Apr 12, 2010 04:53AM
i had the same problem... tried to do a power on a couple of times... but did not work... and then tried removing and re-inserting ... as you said.... and it worked!! yeyeyeye :)
Mousa - May 26, 2010 07:39PM
i have another solution , If you are trying to turn on your laptop with any Network USB UNPLUG IT FIRST
Answer
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moins plus
buy a new hp pavilion 6000 series battery online shop
http://www.notebook-battery.us/notebook-battery/hp-pavilion-dv6000.htm

Answer
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moins plus
Try this link, HP have a step by step guide to solving the problem

http://h10025.www1.hp.com/...

Answer
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HP DV9000 Warning! Banned from HP's site!

Bad motherboard, overheating problem, no support from HP


I have been banned from HP's web site for posting this. Therefore, I am going to post on every web site I can. My son bought an HP DV9235, which is a lot of money for him as he is 23 years old. I called for support and they gave me the standard BS "$400 for repair". This "repair" would not permanently fix the problem as overheating is one of the main causes of the problem.

So... I called the BBB, the FTC and the Ca Dept of Consumer Affairs. The CDCA was the only agency that replied. I spoke with a nice lady (details below) that said she would pursue my complaint with HP's legal department. I encouraged her to go public with the information she has to help others rather than just to pursue my complaint.

Here is the information that got me banned:

Loretta Dyson
Staff Services Analyst
Department of Consumer Affairs
Hayward Complaint Resolution Program
(510)881-4026 phone
(510)888-7060 fax

Good luck dealing with HP!

Answer
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moins plus
hi, I have an hp pavilion dv6000 and recently i have had similar problems. Most times when i turn it on the botton half of the screen is blank or fuzzy..thus making it unreadable. I actually pick up the computer by pulling on each side of the screen...just jiggling it and it always corrects the problem for me. It makes me think the problem is with the connection between the laptop and the screen.

Works for me...interested if it would work for anyone else...seems like this is a common problem.

Lucky - Feb 2, 2009 12:42PM
Hi All,

I seem to have a similar problem with my dv9000 customized PC as well...It runs Vista Ultimate edition.

Does anyone hae an idea of how I can resolve this problem?

Cheers...
DANIELON - Feb 3, 2009 10:54AM
http://www.youtube.com/watch?v=GVUL_JsaZCw
tradwindsLucky - Feb 3, 2009 06:53PM
I've been having the same problems with the black sreen issue on my pavilion dv9000. I read that if you unpluge and remove the battery then hold down the power button for 30-60 seconds. then repluge the power cord in fire it up and put the batter back in and walla fix and go to go.
Vik - Apr 10, 2009 09:32AM
Wow thanks so much, it really worked! And I never thought anything like that would work for me. I had a completely vlack screen too, thanks again!
Jose - Jul 30, 2009 03:51PM
what worked???????
garntradwinds - Apr 15, 2009 01:16PM
Hey, I was having the same problem and found your answer online and can't tell you how much I appreciate your suggestion! It worked! Thanks a million!!! I love the internet community!

-Garn
jennifertradwinds - Jul 5, 2009 09:03PM
THANK YOU SO MUCH!!!!!! I was so worried that I was screwed. THANK YOU! THANK YOU! THANK YOU!
exultnutradwinds - Aug 3, 2009 07:10PM
This answer rescued my husband from a spiraling desperation over his HP DV6500 laptop's sudden inability to reboot. Screen was black and computer would not come back on. He was fearing the worst. I found this forum through a Google search in a mere 5 seconds and this particular answer in under 60 seconds. Not more than 2 minutes after that his computer was on and he was bowing down in adoration. lol. I love Google and the Internet! Thank you tradwinds for your post. It was a miracle cure!
Susitradwinds - Dec 3, 2009 05:52PM
Thanks heaps, I thought my laptop was gone. Create yourself a great life :)
brandotradwinds - Jan 6, 2010 09:29PM
Thanks so much. I was ready to buy another laptop, but your tip worked:

I've been having the same problems with the black sreen issue on my pavilion dv9000. I read that if you unpluge and remove the battery then hold down the power button for 30-60 seconds. then repluge the power cord in fire it up and put the batter back in and walla fix and go to go.
Guesttradwinds - Jan 30, 2010 03:35AM
Thanks a million times. It works for me too!!! :)
anto - Oct 14, 2012 01:33PM
Thanks for your comment. It worked for me as well. I have pavilion dv6000 series. I removed the battery before jiggling it
Answer
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moins plus
hi all
i v the same issue here in DV6000- i agreed thats the best thing STOP BUYING THE DAMN HP..
i did read alot solutions in mise. sits- but didnt works with me..
may it help ypu guys.
1-press F8 after turn on th laptop.
2-remove HDD and battery ans pressing turn in for while (10Sec.) then connect ur laptop
with power cable.. then turn on they said screen will start workin..

Dr. H - Jul 15, 2009 09:52PM
I have a DV6000 and had the black screen issue. Tried the remove power and battery and HDD hold power button down for 10 sec, then put HDD and battery back in and applied power adapter and IT WORKED.... I have video again.

Thanks...
melli - Mar 19, 2010 10:15AM
Hi, What is HDD?
nazreen - Mar 19, 2010 09:13PM
HDD - hard disk drive
mimi - Mar 20, 2010 11:55PM
hi can you give me steps on how to remove battery for dv 6000....it seems screwed at the back...do i need to unscrew this or is there a faster way? please help...thanks!
Darb - Mar 27, 2010 01:27PM
a laptop batery should not be screwed in there is a switch you slide one way and the battery will pop up and then you can pull it out
Timey - Apr 8, 2010 04:02AM
hey mimi i know you have a dv6000 but i have the same problem with the black screen so i tried to get the hdd out of my laptob and found this site may it helps you

http://www.insidemylaptop.com/...
Answer
+1
moins plus
I've had the same problem too with my laptop. I have the same kind and I just learned how to solve this. Since you can connect your laptop to your tv, its easier. You have to go to start and in the search box type in system restore. It may take a minute but it will show up. Once it comes up, it will show you the date that you can restore it back to. You may not want to do that date so go to where it says choose a different restore point and click next. It will then display all the other dates that you can restore your laptop to. Choose one but maybe not the most recent one. You will have to close all other windows you have open before you start it. The system restore will then well, restore your laptop and restart it when it's done. You should see the windows logo come up when it comes back on and you will be able to type in your password. Your screen should show.

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