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HELP! Outlook won't open!

Mrhack, on Monday 21 April 2008 à 10:58:11
Hello,


I tried to connect my outlook to my gmail account. Turns out there are way too many emails in my gmail account for outlook to handle and now everytime I try to open outlook, it freezes and then just doesn't respond. How can I delete the emails without actually opening the program or how can I fix this problem ?


I already uninstalled and reinstalled Office Pro 2003 twice...
Configuration: Windows XP
Internet Explorer 6.0
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allancopper, on Monday 21 April 2008 à 14:04:30
Hai

Uninstalling Office won't help. Right-click on the Outlook icon (not shortcut), Properties, email accounts, view/change, and remove the gmail account from the list.

If you don't have an Outlook icon, go to Control Panel, Mail, email accounts.

For future reference, these questions should be posted in the Office Software Forum.
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Ruffus, on Saturday 11 October 2008 à 08:43:30
It doesn't work! I've tried everything Mirrocsoft and My Toshiba. I never had this probem before. I have uninstalled, reinstalled, rebooted, addeed fixes, etc.... This has been hours I have been working on. Ridiculous.
I cannot open Outlook 2003. I can open all the other office applications 2003, not a problem.

Outlook specidifcially says: "Cannot start Micro. Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administratror. I am the admin. this is a Windows XP media Center computer and my outllook worked fine before I rebooted my compueter.

Gosh, next computer is a NON-Mircosof.t

Any suggestions here.
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Seahawk, on Monday 20 October 2008 à 16:52:45
TRY THIS FIRST
1. Restart in safe mode
2. Run scanpst.exe on the Outlook.pst file and fix errors (errors are always found)
3. Rename the file. If I do not rename it the file will still be locked when I restart and Outlook will still not open.
4. Restart XP in normal mode
5. Rename the file to Outlook.pst
6. Open Outlook and all is well.

TRY THIS NEXT IF IT DOESNT WORK

1.On the Tools menu, click Options.
2.On the Other tab, click Advanced Options.
3.In the Advanced Options dialog box, click to clear the Use Unicode Message Format when saving messages check box, and then click OK two times.
4.Quit and restart Outlook

1.
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Ruffus, on Monday 20 October 2008 à 18:06:01
Hi Seahawk: Actually, got a call from Mircorsoft, after their lame attempts to resolved the problem didn't work. They "got onto" my computer via share thing and fixed the problem. It seems they did some of what you said, but there were some other issues. This all was caused by downloading THEIR udpate SP3 for office.
My next computer is going to NOT be a Windows/Micro. I had an idepth conversation with another rep. and told them why they are loosing customers (besides the big mega company customers). Their products put out are not tested well and are more than problematic. They don't listen to what the customer wants ie: the "new" office 2007 look - most people hate and want the classic back. And, even their updates are troublesome. I don't know what is going on with Micro., but they are failing miserably at getting people to believe in their products. Another thing I told them, was that most of us out here are happy with the XP OS and don't want Vista, which they keep on pushing on us. such customer service, ehhhh..... One has to use non-Mircrosoft products to fix Micro. problems - unbelievealbe.

Anyway, thanks for your answers and reply.
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Prene, on Tuesday 28 October 2008 à 12:24:06
Hi,

Just need to open control panel - file assosiation - look for http and associate internet explorer.. would work. :)
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 Ruffus, on Tuesday 28 October 2008 à 15:32:24
Actually, there was a bit more to fixing OUtlook, it became corrupt somehow (after I downloaeded Office SP3). Mircrosoft called me and we fixed it. Honesetly, though, after 22 years with Mircrosoft, I am pretty much down with them. They are not listening to their customers - putting out Vista and Office 2007, which most do not like and these products have all kinds of problems, glitches and flaws. The products - Vista and Officd 2007 , are not too user friendly. Thank God I don't have either of these products. Microsoft in general is just not listening to what their customers want and it seems, they are forcing us to upgrade (probably pretty soon) to Office 2007 and Vista and, for me and many others, this is where the line is drawn - to APple or some other OS I go. Too bad, because XP and Office 2003 are great, but............ Ruffus
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