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HP Pavilion DV6500 doesn`t start

Last answer on Sep 10, 2009 9:02:41 pm BST elmestico, on Dec 30, 2008 8:16:39 pm GMT 
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Hello,
Hello,
have a six month old HP Pavilion DV6500 Entertainment laptop computer. The computer was working fine and when I turned it on I received a black screen with no whiting or cursor displayed. I have turned it on and off, attempted to reboot with the HP Recovery Disk, remove battery and plugged it in to recharge. Nothing seems to be helping. Attempts to contact HP support on the phone stated that I'm ringing outside work hours. I have not installed any software and am not running periferral items.
i remove all the hardware and leave it out for at least time, I did then, leaving it out for one hour and replacing the battery for ex . After replacing the battery the computer started without a problem. but if i leave it 1 day and i stat it after , always is the same probleme please help me
rachid

Configuration: Windows XP
Internet Explorer 7.0

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1

jimmy, on Mar 6, 2009 2:32:30 pm GMT

Hi,

if u want to call the right number for the 24 hour tech support

the number for n.america is 1-866-671-7362

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&cc=us.

hope that helps

i found that with my dv2000 when i have the same issue.

I simply apply pressure in the middle, and it boots up.Theres an issue with the soldering

i would give hp a call for the extended warranty for this failure

hope that helps.

   
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2

Lucky, on Mar 6, 2009 8:10:49 pm GMT
  • +1

@ Jimmy: you " apply pressure in the middle" of what? It is not understood clearly where exactly the pressure point should be. Is the laptop disassembled? Also on what side of the laptop you apply pressure, back or above the keyboard. Your reply appreciated- I won and dv2120us wchich just run out of HP coverage. Any technical details would help. Cheers, LP

   
Reply to Lucky

3

emly, on Mar 8, 2009 11:45:55 pm GMT
  • +3

Lucky,

Just encountered the same problem with my computer DV6500 today. Unfortunately i dont have any answers but if anyone out there is coming across the same problem or knows how to deal with it, we'd be grateful!

Emily

   
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5

Lucky, on Jun 5, 2009 12:10:04 pm BST

Nothing, no news but my laptop is rendered useless. I attempted to heat up the NVidia graphics chip, but I ended up destroying the MOBO. Beware but regardless HP won't help unless is covered by the extended warranty.

   
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4

B4lyfe, on Jun 5, 2009 11:42:09 am BST

Came up with the same problem on my dv6500... any suggestions would be highly appreciated

   
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6

Moody, on Jun 24, 2009 11:19:01 pm BST

Had the same problem and was none to happy I called the after hours # and they had me shut the computer down unplug it take out the battery pack. while the pack was out they had me hold the power button for thirty seconds. I put the battery back in plugged it to the ac adapter and unbelievably it came back to life!!!!!! I hope this helps others out! They said it had something to to do with static discharge. I don't care what it is I am just so glad it is working again!!

   
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7

pilot, on Aug 1, 2009 5:23:02 pm BST

Awesome, thanks, it works

   
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8

BigAl, on Aug 22, 2009 6:49:36 pm BST

Thanks from me too. The battery removal and other steps you described brought my PCV-670 screen back to life without a hitch. Thanks!

   
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9

 kktt2323, on Sep 10, 2009 9:02:41 pm BST

Thank you SOOOOO much.. it worked for me too! i thought this thing was done for! :)

   
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