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Screen doesn't display

Last answer on Nov 15, 2009 5:30:34 pm GMT pahal, on Dec 26, 2008 5:41:09 pm GMT 
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Hello,
i got the problem in my HP pavilion dv2000 laptop that screen doesn't response any thing ie blank though i do turn off/on................ any idea for me please that will be really appreciated........
pahal
london

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2

boeing747, on Jan 2, 2009 8:22:41 am GMT
  • +11

Make sure that the button that shuts off display when u close down screen isnt jammed shut, that may be your problem. they made the laptop, so that when u close down ur screen, itll power off the display, saving u precious battery. make sure the button that goes down, isnt stuck

   
Reply to boeing747

5

chloe, on May 13, 2009 12:22:43 pm BST
  • +14

How to you unstick the buttons that shut down the display?

   
Reply to chloe

57

 ross , on Nov 15, 2009 5:30:34 pm GMT

No the screen went blank when i was using it . out of nowhere it went black blank what ever email me rosaired@mts.net

   
Reply to ross

3

ryan, on Mar 10, 2009 3:45:59 am GMT
  • +21

Hello! i've got the same problem with my laptop. it doesnt display anything nor sound. when i turn on my laptop hp pavillion, there is no display and it seems that it cannot continue booting on hard drive.

any one can help.

   
Reply to ryan

4

critta13, on Mar 19, 2009 5:12:08 pm GMT
  • +38

I am having the same problem with my hp pavillion 2000. It happened a couple of weeks ago and i tried hitting F8 continuously until the start up screen appeared, and it worked! However, my computer is doing the same thing again. The buttons light up when I turn it on, but I do not hear the hard drive working, nor do I see a light under the harddrive symbol on my laptop. I tried F8 again, but it did not work for me this time. I still have a back screen and quiet computer!

   
Reply to critta13

6

alinghi12, on May 14, 2009 1:25:29 am BST
  • +9

My computer just recently started doing this. Have you others found a solution yet?

   
Reply to alinghi12

7

psycho5, on May 16, 2009 4:36:54 pm BST
  • +3

Same problem for me too. took it to local repair shop as it had started to do it 2weeks after warrant ran out. they fixed it and said it was the video driver which was at fault. that was back in december 2008. it's been back 4 times for the same problem. Apparently there's lots of faults with the pavilion note books and HP might even extend the warranty on some models!

   
Reply to psycho5

34

Victorious Victim, on Aug 14, 2009 10:04:04 pm BST
  • +1

I used to have the same problem with my Compaq Presario C700 laptop. Every time i tried to turn on my laptop the fan would start for a few seconds then shut down but my "on" light is still lit up. Also the wireless connection was lit up but was on the "unconnected" colour. The only way i could turn it off was to hold on the power button for a few seconds.

All i did to fix it was take the battery out and plug out the charger. Then wait a few minutes and put the battery back in and turn it on. Mine worked perfectly. Maybe it was something wrong with the connection between the laptop and battery.

   
Reply to Victorious Victim

8

lazer_knight, on May 17, 2009 8:45:01 am BST
  • +13

Hey there i work for acer.
the problem with the aspire one powering on but not displaying is due to the bios being corrupt. You will not believe how many have come back with this problem. To fix this run the crisis disk.
The files should be on the disk you got with the machine. You have to put these two files on the root of a bootable flash stick. press and hold "fn" and "esc" then power on machine with the flash stick in and dont take your hands of Fn and esc untill the power light and flash stick lights are flashing. this will take about a minute. then boot up. To stop this happening again update to the latest bios version 3309. any problems email me.

   
Reply to lazer_knight

9

alinghi12, on May 17, 2009 3:29:49 pm BST
  • +2

Hi lazer_night Thanks a whole lot but I have one problem, My grandmother bought me this and it doesnt seem that it came with a crises disck Only the 2 hp Recovery disks. And I didnt know how to email you from this so yeh. So what I need the crises disk?

   
Reply to alinghi12

11

czlory, on Jun 6, 2009 12:29:24 am BST
  • +13

I have the same problem with hp dv2000. there is some trick for starting this laptop?
blank screen, no hdd spin just blue lights, and the fan starts spinning for 1-2 seconds.
thanks

   
Reply to czlory

29

ludachrish, on Aug 8, 2009 8:44:12 pm BST
  • +1

Mate had the same probs ,was told by tech to wrap in a blanket ,turn on and leave for 1 hr , this enables the computer to overheat and for some reason this works , turn off for 10 mins and restart , worked like a charm for me , or try reseating t ram cards or video card . cheers hope helps .later

   
Reply to ludachrish

56

bigdaddynom, on Nov 15, 2009 4:20:43 pm GMT

Same problem with my hp compaq, can u help

   
Reply to bigdaddynom

12

benjamin, on Jun 7, 2009 1:40:18 pm BST
  • +4

Hello,i have exactly the same problem ,but with a toshiba satellite.when I turn it on,the fan starts spinning for 3 seconds,i hear three beeps but the screen won't display.do you know if there is any crisis disk for toshiba ?merci

   
Reply to benjamin

17

rishpin, on Jun 24, 2009 10:01:24 pm BST
  • +4

Hi knight where i can get that two files

   
Reply to rishpin

18

Carmine, on Jun 25, 2009 1:38:25 am BST
  • +5

Question for you i just install everything new in my Pavilion dv2000 laptop myself But my Problem is no video at all black screen would this crisis disk repair this problem and if so how can i down load this program

   
Reply to Carmine

20

Plumskie, on Jul 1, 2009 2:47:09 pm BST
  • +1

Hi
I have just sent my Aspire One back to Acer.
Could you email me the instruction son how to put the files onto a usb flash drive stick. What do I need to do to create a root ect

Thanks

   
Reply to Plumskie

21

HelpMe, on Jul 7, 2009 5:26:41 pm BST
  • +1

Ok so my comp started shutting off after about 10 mins a few months back then id turn it on and itd shut off without loading, i brought it to best buy and they said it was the motherboard so i bought a new motherboard hooked everything up and now when i turn the comp on it stays on but the screen is blank. any ideas as to what the problem is? its not the vid cards, ram, motherboard, or harddrive, since i used diff ones and the comp still had the same problem...is it possible that i have a bad processor? what else could cause this other than the power supply and cpu? thanks

   
Reply to HelpMe

22

Laurie, on Jul 24, 2009 9:39:03 pm BST

Hi Lazer-Nick and anyone else who may be able to help,

I have an Acer 20-inch Widescreen LCD Display, 8ms Response Time, 800:1 Contrast, 1680x1050 resolution, DVI Input, and when I reboot my computer the screen is blank, although the blue power light is flashing. I've hooked up another monitor to my computer and it is working fine. Please help!

Many thanks,
Laurie

   
Reply to Laurie

24

addios, on Aug 2, 2009 2:59:21 am BST
  • +7

I have a compaq presario 5000 and the screen is black , if i turn off the lights of my room i can see a dim light the logo of windows xp , in a scale of 10 i could propably say 1 to 10 , if i connect/switch to another monitor it is working perfectly , i had this problem be4 then i took for repair and it cost me me $ 120 again i am having the same problem this is the second time , it is something which is coming back and back again , can u tell me how to solve/fix this , i appreciate

   
Reply to addios

27

ynohtna, on Aug 4, 2009 1:08:41 pm BST
  • +2

Hi..i have the same problem with my acer aspire one notebok..how can i do the same thing as you did??
i cant understand..
To fix this run the crisis disk.i cant remenber this one


>>>To fix this run the crisis disk. The files should be on the disk you got with the machine. You have to put these two files on the root of a bootable flash stick.<<<

please do help me!!!!

thanks a lot...godbless

   
Reply to ynohtna

28

ange, on Aug 8, 2009 2:44:34 am BST

Hey there just wondering if you can help me.
ive done all of the steps you told me. my aa1 booted up but still nothing appeared.
any suggestions of whatelse i can do or whats causing it?
thanks.

   
Reply to ange

30

victorgeorge, on Aug 11, 2009 2:13:31 pm BST
  • +1

Hello sir.

my acer pc does not boot up.

the first time i pressed f8 and everything worked but now it doesnt.

when i turn the computer on the acer logo comes up b ut then the screen just stays blank.

would you be able to help me please.

thank you very much

   
Reply to victorgeorge

39

sambo, on Sep 1, 2009 4:17:33 am BST

I do have same problem so when i turn on i will press f8 for 3, 4 times there appear the repair and then i do repair do this for everytime feels me bored so do any body have the best solution
please infrom
urs fren

   
Reply to sambo

32

Jimtbird, on Aug 12, 2009 4:02:40 am BST
  • +1

Hello,
My wife's Aspire one will not power up. When I push the power button, the power button lights for a split second, I hear the hard drive engage for a split second, then shuts down. I tried to flask the bios, but the power will not stay on long enough to flash the bios.
Do you have any suggestions?
Thanks,
Jim

   
Reply to Jimtbird

35

edwin b, on Aug 15, 2009 9:08:21 pm BST

Hi lazer_knight,

You responded to this post: http://en.kioskea.net/forum/affich-49172-screen-doesn-t-disp­lay. Is your response good for only acer machines or does it work for a Compaq Presario C700 laptop? My problem is very similar to the one post by Victorious Victim:

"I used to have the same problem with my Compaq Presario C700 laptop. Every time i tried to turn on my laptop the fan would start for a few seconds then shut down but my "on" light is still lit up. Also the wireless connection was lit up but was on the "unconnected" colour. The only way i could turn it off was to hold on the power button for a few seconds.

All i did to fix it was take the battery out and plug out the charger. Then wait a few minutes and put the battery back in and turn it on. Mine worked perfectly. Maybe it was something wrong with the connection between the laptop and battery."

BUT this solution did not work. If your solution will work for me, how do I know which two files to use from the crisis disk and will it work from a portable hard-drive instead of a flash stick?

Thanks for your help,
Edwin B

   
Reply to edwin b

41

Tesla, on Sep 2, 2009 4:01:47 pm BST

Sir I have Acer aspire 6530G and have this same problem.
I am unable to find the crisis disk for usb, all are for usb FDD.
Please contact me on nikolatesla2008@live.com and let me know where can i find the crisis disk for USB stick. I did not get a CD with my computer, all the drivers were inside in a folder called ACER. Also please tell me how the drive is suppose to be formated? FAT or FAT32 ? I read alot of forums for this...and they all say doifferent.

Thank you.

   
Reply to Tesla

43

sb, on Sep 7, 2009 4:34:46 pm BST

I have aspire one N270.i have come acroos your message in this forum.i am having the same problem.i start my laptop,no screen is coming,i tried to connect pen drive,the laptop is detecting it,as the light of the pen drive is flashing.same case happens with external cd drive.please suggest me what to do.

   
Reply to sb

44

sweetz, on Sep 7, 2009 7:34:00 pm BST

Hi Lazer Knight,

My acer is still in warranty. i have tried the bios update via the flashdrive but this didnt work for me. the usb didnt flash but when i used it in another laptop it did. i also have some valuable photos i dont want to lose, will i lose these if i send it in for repair and do you know how i can fix it or what may be the problem?

thx

   
Reply to sweetz

48

nanakwas, on Oct 5, 2009 5:49:32 pm BST

Please help me am in serious trouble how do i go tru the steps my machine came with no CD everything was pre instald.my notebook is acer Aspire 4730z Please helpe me PLEASE this is my email nanakwas@gmail.com thnk u

   
Reply to nanakwas

51

chefjoe, on Oct 17, 2009 10:16:08 pm BST

Hi i have a acer aspire 6530 and i press the power button and nothing happens it was working just fine yesterday now nothing. i bought it brand new and it didnt come with any discs

   
Reply to chefjoe

55

Joe, on Nov 2, 2009 2:35:33 am GMT

Hi I have a dv2000 HP and nothing comes up when i turn the laptop all lights on and the dvd drive works fine but black screen just quick runing lights on the hardrive part
pls advice
thanks

   
Reply to Joe

10

COMPUTER TECH, on May 26, 2009 11:14:18 pm BST

Guys its 2 ways to solve if u know how to change the screen change it make sure its same inches and type..
the other hard drive failure u will the led but the laptop doesn't know where to start one of the main file has corrupted.........make sure if its hard drive problem take the hard drive of then connect to computer and transfer all the files you needed. Buy a new hard drive and format it ...........

   
Reply to COMPUTER TECH

13

bob, on Jun 8, 2009 1:59:26 pm BST

HP dv2000's AMD chip set is a bad mbd -there is no video or hard drive activity because its not posting.

   
Reply to bob

14

cheap, on Jun 11, 2009 12:42:22 pm BST

Hello, i have benq joybook 700 laptop the screen is no coming on. somebody to help me plz.

   
Reply to cheap

15

skullarc234, on Jun 15, 2009 1:49:05 am BST

Hey i have this weird problem and it is a really old dell computer so it is thick and black the screen won't come up i open the computer then it just starts the engine but the screen is still pitch black and has numlock and scroll lock on i had this problem several times all i had to do was turn on the computer and hold num lock and soon the screen will come on but now no matter what i press the screen won't light up or anything so i was wondering if anyone had experienced or heard this type of problem before!!!!!!!!!please reply!!!!!!!

   
Reply to skullarc234

16

shane, on Jun 17, 2009 11:32:54 pm BST

Most likely some of you are experiencing different difficulties. for some of them it sounds like the computer is just old, and the screen is shot (happened to my toshiba laptop.) if that has happened, you are screwed. in other cases you can get it to work again.
one case is that when your computer was installing updates, you cut it off. if this is the case, you must take your windows disk (hopefully you have one), pop it in, and restart the computer. a screen will come up asking if you want to install. instead of installing, click repair computer.
for the other cases i'm not sure what to do, sorry.
hope this helped for some people.

   
Reply to shane

19

ben, on Jul 1, 2009 12:37:58 pm BST
  • +1

There is a trick to forcing the computer to turn on. I have the same problem as you all and this method has appeared to help others numerous times in the past. firstly, turn on your computer and if you still have the 3 beep problem, leave it on and either place it on a soft surface *a blanket or so* or wrap the computer up in a towel. the main idea is to block the heat vents so that the computer may heat up, leave it for about 30-45 minutes and when its heated, turn it off and leave it for maybe 30 seconds and try to turn it on. sometimes it wont work but keep trying and eventually it will turn on.

   
Reply to ben

23

chris9431, on Jul 29, 2009 11:43:59 pm BST
  • +2

Try this trust me it works.

1) Format a USB memory key with the FAT mode.
2) Download the latest version of the BIOS from Acer support website:
* HERE if you have a Aspire One A150
http://support. acer-euro. com/drivers/ notebook/ as_one_150. html
* HERE for the Aspire One A110
http://support. acer-euro. com/drivers/ notebook/ as_one_110. html
3) Extract the files from the zip and put both the FLASHIT.EXE and the BIOS file in the root directory of the memory key.
4) Rename the BIOS file to ZG5IA32.FD and then remove the disk.
5) Turn the AA1 off, insert the battery and connect the AC adapter.
6) Insert the USB Memory Key into one of the USB port of the Aspire One.
7) Press Fn+Esc, keep it pressed and press the power button to turn the AA1 on.
8) Release Fn+Esc after a few seconds, the power button will be blinking.
9) Press the power button once. The AA1 will start the BIOS flash, do not interrupt for any reason. After some minutes the power button will stop blinking, and then the AA1 will reboot. Wait till the AA1 has completed all this operations.

Tips: Trust me it works...
copy the latest BIOS file...mine works with ver 3114...and...i put my flash disk on the left side USB. first i use the right side but did not work...lol

Chris

   
Reply to chris9431

25

J, on Aug 2, 2009 8:41:36 am BST

Thank you so much for your post. The solution works for me. Thank you.

   
Reply to J

52

emma, on Oct 18, 2009 11:15:08 am BST

PLEASE help!!!

I have seen your advice on flashing the BIOS, and seen that it has worked for some people. Only trouble is I have a different version of the AA1. Mine is 751. I went to the website to download the right update, then when I extracted the files, it doesn't have a FLASHIT.EXE file....so don't dare attempt to flash it now.

Hope you can help me, all my college work and everything is on it :( and no I wasn't smart enough to back it all up. After only having it 2 months, I weren't expecting it to do this on me.

Many many many thanks in advance if you can help

emma

   
Reply to emma

26

alinghi12, on Aug 2, 2009 4:11:54 pm BST

Hi I'll say it again, I sent my computer in to HP, They said it had a defect and it was under warrenty, the only problem is Im pretty sure that deal expired. Id call HP to find out if your covered, but if your having the same problem Im having, your buttons not fixed, and unless you want to replace the mother board yourself (O thats what they ended up doing, replacing the whole motherboard) I'd Call HP.

   
Reply to alinghi12

31

anti, on Aug 11, 2009 3:46:55 pm BST

Hell, my computer no indicator light visibl,with no disk driveraction, and no display on screen, nothing work,system is dead

   
Reply to anti

33

Aye, on Aug 13, 2009 3:00:43 pm BST

Step1. Remove battery and remove power supply
Step 2. Hold down power button without power supply for about 1min
Step3. Plug in you power cable and push you power botton
Screen should come on at this point
Step 4. Put back your battery and continue
If this doesn't work, maybe your screen is bad or your connectors is having problem

   
Reply to Aye

47

chris, on Sep 23, 2009 3:44:20 am BST

THANK YOU SO MUCH!!!!!
this worked for me 1st try. thank you thank you thank youuuuu :)

   
Reply to chris

36

jdean, on Aug 24, 2009 6:07:54 pm BST

In repsonse to the acer aspire one solution, IT WORKED!!!!!!!!!! wahoo

Thankyou you have saved my life.

   
Reply to jdean

37

kaz, on Aug 27, 2009 11:35:34 am BST

Hi i have the same problem with my laptop when i turn on my lptop it does not turn on just only some flash light tried to find the solution so much but nothing work for me but what i did i took the hair dryer and make my laptop hot and dry it now i press the turn on button and it work now i dont turn of my laptop i just logoff and close the lid thats it.thanks

   
Reply to kaz

38

Pook, on Aug 31, 2009 7:04:24 pm BST
  • +1

I hear most of you having same problem. I can not speak for the Acer or the Toshiba but I have a HP pavillion notebook and have had the same problem. If you are getting the blank screen, lights on, and fan running that means that your motherboard and all other facets (ie. memory, power supply ect.) are on and running. But it also means that either your video card is broken or your computer is not booting your operating system via the Hard drive. Most likely it is not your video card if you do not hear the rest of the boot up cycle (ie. your computer runs the fan for a couple seconds then gives up. It will most likely on try to boot from the hard drive once or twice before it stops and the just the motherboard will remain on. This is what would happen if you turned it on without a HD). This means that you could hear your computer come on boot up and if you have the sound on possible hear the classic windows chime. On the other hand as most of you have said it is probably your hard drive. For me it was simply that my hard drive was lose. When turning on, try squizzing from top and bottom right over the hard drive beside the mouse pad. From underneath you can see the special cover for changing out HD's. This will not harm your computer. Firm equally presure is all that is needed. While holding constant firm pressure press the "on" button. If it turns on and boots up this is the problem. Now let go and see if all computer function freezes. Then you have successfully determined your situation. You can not take it to a computer shop and get them to figure something out or you can McGiver your way back to a good conection. The hard drive is still good it just needs that little bit of a firmer conection to keep your notebook running. I have not yet found a permanent solution other than a litte lite clamping (wood clamp) on this area to hold the HD firmly in place. When I do find a real solution (the McGiver way) I will get back to you.

   
Reply to Pook

45

ringwraith, on Sep 11, 2009 5:00:39 am BST

@ Pook,

my computer screen too acts up sometimes and there's no display on switching it on.

when it boots normally i first see the "Compaq/HP" sign on the screen with the F1, F9 etc options; then it boots up Win XP and then of course i hear the Windows sound signalling that my profile's been loaded.

In case of NO display on the screen...... i see neither the "Compaq/HP"sign with the F1, F9 etc. nor the WinXP loading bar...... in short, I see ABSOLUTELY nothin, though the lights on the laptop stay on. i DON'T even hear the Windows sound which i hear once my profile is loaded. which i think means that the OS (Win XP) is not booting up.

since i don't hear the Windows logon sound at all (No booting up presumably), can i assume that the LCD and Video card are fine and just the Hard-drive is a bit loose?
one more thing, i tried pressing the bottom right hand side on the laptop, but on releasing the pressure, the system didn't freeze as you said it should.
what do you think is the problem is this case: the LCD, Video card or a loose Hard drive?

and just for general information, will a computer boot up the OS (Win Xp or whatever) even if the Video Card is malfunctioning/corrupt....... i mean should one hear the Windows log on sound even if the Video Card is broken?

   
Reply to ringwraith

40

Caekes, on Sep 2, 2009 9:45:11 am BST
  • +1

I had the same problem with my HP pavilion dv6000, it didnt show anything on the screen, no sounds or anything, only the power button responded. I found out that my problem was that the computer was already on, you see, earlier i had put it in hibernate and when i got back a 8-10 hours later and turned it on nothing happened. I tried pulling out the battery and unplugging the power supply at the same time, i tried smashing the keyboard, ofc this didnt work very well, and i tried pressing f8 and f10 (not at the same time) alot on startup because someone said it would work. But nothing helped, later on my sister tried turning it on after i had given up and left it for about 3 hours, and it worked for her!
So heres my advices: Dont put an HP in hibernate/sleep mode or whatever because this will eventually mess up any HP, never buy a new graphic card or anything else before you are 100% sure thats your problem, this could save you alot of money, if your computer wont work or isnt good enough or something then dont try fixing wires or anything unless you are sure you know what to do (remember that once you open the computer and peek inside the warranty is gone), and lastly, let a woman have a look, they can fix anything (almost) just by looking on it. I liek caekes

   
Reply to Caekes

42

KATE, on Sep 2, 2009 5:18:10 pm BST

Hello Friends,
I ALSO HAVE HP DV2000, MOST HOPLESS LAPTOP IN WHOLE WORLD, SAME PROBLEM ALL LIGHTS ARE ON AND NOTHING DISPLAY ON SCREEN "ONLY BLANK BLACK SCREEN". I BOUGHT IT JUST ONE YEAR BACK AND THE BATTERY WAS OUT OF ORDER AFTER 5 MONTHS. DUE TO US WARRANTY I WAS UNABLE TO GET IT REPLACE IN INDIA, NOW THIS PROBLEM HP IS REALLY THE WORST COMPANY I EVER DEAL WITH.
NEVER BUY HP PRODUCTS THEY ONLY KNOW HOW TO FOOL THE BUYER WITH THERE WORST PRODUCTS AND MOST EXPENSIVE SERVICE CENTERS. IF ANY ONE KNOW THE SOLUCTION FOR BLACK SCREEN PLEASE LET ME KNOW ELSE I HAVE TO THROW THIS LAPTOP IN THE GARBAGE !!!!!


HP IS WORST COMPANY IN WHOLE UNIVERSE, THEY SELL JUNK, GARBAGE products around the world, NEVER BUY AN HP PRODUCT, BY BUYING IT YOU ARE KILLING YOUR HARD EARNED MONEY.......................................................­............................................................­........... I DON'T THINK MY HP LAPTOP DV2000 WILL EVER WORK LIKE BEFORE, I HAVE TO BUY NEW ONE.................. BUT I WONT LEAVE THE COMPANY LIKE THIS I WILL CLAIM MY FUNDS, WE ALL HAVE TO TALK WITH H/P FOR REFUNDING OUR FUNDS OR REPLACE OUR DEFECTIVE PIECES WITH NEW ONCES.......................................................­.............................
ALL PEOPLE KEEP AWAY YOUR SELF WITH HP, WORST PRODUCTS, WORST & MOST EXPENSIVE SERVICE CENTERS, MOST CHEAP QUALITY AND HP THE COMPANY JUST EAT THE MONEY BY MAKE YOU FOOL.

   
Reply to KATE

46

Caekes, on Sep 22, 2009 2:30:54 pm BST
  • +1

CAPS ARE FUN RIGHT?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I liek caekes

   
Reply to Caekes

49

mmm, on Oct 6, 2009 1:50:05 pm BST
  • +1

I had this problem on HP 6720s, only the fan was running and nothing else. I found that one of my RAM modules were corrupt, when took it out it computer started just fine. Try selective change to RAM one by one.

   
Reply to mmm

50

scoob, on Oct 10, 2009 7:40:40 pm BST

Thanks to chris9431 - your solution worked perfectly!

   
Reply to scoob
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