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WD My Book formattin

dandan_2300, on Thursday April 17, 2008 01:31:49 PM 
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Hello,

I bought a 1TB Western Digital My Book External Hard Drive, I need to format it to become Mac OS Extended (Journaled) but I am having a problem doing this, I keep receiving the same error message "file system verify or repair failed" It will only format to FAT32, but I need it for Uni to be Mac OS Extended (Journaled).

Can anyone help me format this damn thing. I tried the repair disk and verify option but I get the same error. I even tried formatting with 0's (takes hours) and it failed after 7 hours

Configuration: Mac OS X
Firefox 2.0.0.13

1

crazy_phoebe, on Thursday April 17, 2008 06:37:31 PM
  • +1

Have you got a genuine version of the installation ?

Reply to crazy_phoebe

2

dandan_2300, on Friday April 18, 2008 03:17:20 AM

Yer its all legit

Reply to dandan_2300

3

CarlaMac, on Wednesday May 21, 2008 09:57:55 PM
  • +49

I had the same problem with the Western Digital My Book Essential 1TB External Drive that I bought. It kept failing when I tried to reformat it for my Mac as Mac Extended (journaled). I was ready to return the drive because it was so frustrating!

I called WD customer support and they walked me through it over the phone:

This is what worked perfectly:

Use the Apple Disk utility software that comes with your Mac.

PARTITION your Mac as 1 Partition and while you are in that same window, SELECT OPTIONS.

THIS IS THE KEY: There are 3 radio buttons in the popup window for formatting options. The drive was preset as the bottom button PC formatting and you have to chose the middle button which is for Mac.

Click apply and finish formatting your drive. Works perfectly.

One other thing, it is a good idea not to have any applications running when you format the drive.

Hope this helps.

Reply to CarlaMac

5

emurphy, on Monday May 26, 2008 05:35:09 PM
  • +3

I want to say THANK YOU for posting how to format a WD 1TB drive for a Mac. I've spent an hour going crazy. And your steps worked perfectly. :)

Reply to emurphy

6

sergam, on Thursday May 29, 2008 05:07:21 PM
  • +1

Thanks a lot, i was loosing my head until i read your post!!!!

Reply to sergam

10

fraser, on Saturday June 7, 2008 04:50:42 AM
  • +1

You rock! Thank you for posting these steps. I was pulling out my hair!

Reply to fraser

15

richelieu, on Wednesday June 18, 2008 06:45:18 AM
  • +1

I was close to returning the drive. Thanks a lot!

Reply to richelieu

16

Kev, on Monday June 23, 2008 02:50:27 AM
  • +2

You're awesome! I actually returned a drive, bought another one, and had the same problem.

Reply to Kev

17

thank you so much!, on Tuesday June 24, 2008 05:53:54 PM
  • +2

I found this on a Google search. Thank you so much for this info. Of course, it works perfectly as others have stated.
Matt

Reply to thank you so much!

23

Casual User, on Wednesday July 9, 2008 01:44:03 PM

CarlaMarc,
I would like to join the othes and thank you for those instructions. I too just got a My Book and was frustrated as I was unable to format it using disk utility. The options setting was what I was missing.

Regards
Nic

Reply to Casual User

26

JD, on Thursday July 17, 2008 07:27:26 AM

Wow! You saved my ass on this one.

THANK YOU SO MUCH!



JD

Reply to JD

27

Silvertooth, on Thursday July 17, 2008 03:17:02 PM
  • +1

Hey - you're a life saver (not like the candy)
Thanks for these steps! I was struggling with it myself too.
Appreciate you sharing!


Just a note - when I called Mac support, they told me to choose the top (GUID)

I don't know what kind of difference it makes, but I never would have found it without you!
Cheers!

Reply to Silvertooth

29

Fretbuzz, on Wednesday July 23, 2008 07:57:55 PM

I have to thank you! I was just about to return this drive when I came across your post. THANKS!

Reply to Fretbuzz

30

brage, on Friday July 25, 2008 05:26:30 PM

Cheer mate, works like a charm!

Reply to brage

34

RK, on Thursday September 4, 2008 10:45:00 AM

Thanks heaps mate :)

Reply to RK

36

sedaninitt, on Thursday September 18, 2008 10:34:22 AM

I'm just sign up to the forum to say thanks. Your help is very appreciated and it works good! Thanks a lot

Reply to sedaninitt

37

RideAHarley, on Saturday September 27, 2008 12:39:58 AM

Want to add my thanks to the others on the forum - saved me a lot of time - well done.

Reply to RideAHarley

45

Jonas, on Thursday November 6, 2008 12:21:57 PM

Here you go, yet another thank you! :D

Reply to Jonas

48

biott, on Tuesday November 18, 2008 09:47:30 PM
  • +2

Grazie mille !!!

Reply to biott

50

waveshredder, on Monday November 24, 2008 04:29:12 AM

To Carlamac,

thank you, thank you thank you,

As all have said before, thank you. After reading all rel: FAQ on WD site pointing at disk utility, again and again, and emailing WD, who pointed me back to disk utility, full stop. no other instruction? I took mine back to Magnum Mac here in NZ. They also didn't know after both of us re google-ing found your answer, I know we are in a download everything world, and should get lastest updates, but an install disk included with the drive AND INSTRUCTIONS could help, after all these HD aren't cheap.

Clearly a few people have had an issue with this. Forwarded to WD email help desk also.

Thanks again.

Reply to waveshredder

53

Tommy, on Friday December 12, 2008 10:36:30 AM

Carla, I could kiss you .. Cheers Tommy

Reply to Tommy

57

khadije, on Wednesday December 24, 2008 08:43:29 AM

Hi
i had problem with hard and ur guide was perfect
very very very thank u

Reply to khadije

63

Cornell, on Monday December 29, 2008 10:35:54 PM

Many thanks!!!

Reply to Cornell

65

Scott, on Wednesday December 31, 2008 03:22:33 AM

Thanks so much for posting this response -- worked like a charm!!

Reply to Scott

68

jimmybivona, on Wednesday January 7, 2009 09:28:18 AM

This was your post. I have a comment:

I got similar help but for Time Machine: some of my folders were case sensitive so the format had to be Mac OS Extended (Case-sensitive, journaled). Of course it didn't tell me that. I had to stumble on the solution after I did a total format. My MBP chose this on its own even tho I had selected plain journaled. And the drive must be virgin. And TM will still erase the drive before it begins. Picky, ain't it.

( This message seems useful, vote!
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CarlaMac, on Wednesday May 21, 2008 09:57:55 PM
I had the same problem with the Western Digital My Book Essential 1TB External Drive that I bought. It kept failing when I tried to reformat it for my Mac as Mac Extended (journaled). I was ready to return the drive because it was so frustrating!

I called WD customer support and they walked me through it over the phone:

This is what worked perfectly:

Use the Apple Disk utility software that comes with your Mac.

PARTITION your Mac as 1 Partition and while you are in that same window, SELECT OPTIONS.

THIS IS THE KEY: There are 3 radio buttons in the popup window for formatting options. The drive was preset as the bottom button PC formatting and you have to chose the middle button which is for Mac.

Click apply and finish formatting your drive. Works perfectly.

One other thing, it is a good idea not to have any applications running when you format the drive.

Hope this helps.)

Reply to jimmybivona

71

bryan4134, on Monday January 12, 2009 08:21:48 PM
  • +2

Many many thanks - was also going crzay!!

Reply to bryan4134

74

grrrr, on Thursday January 15, 2009 03:28:53 AM

Same as all the above posters - thank you so much. I found your answer through Google and am very relieved.

Reply to grrrr

76

cris, on Monday January 19, 2009 10:56:01 PM

Thank you so much u rock

Reply to cris

88

danielx, on Thursday March 5, 2009 02:16:10 PM

Thank you very much, it worked perfectly. Bless you :))))))

Reply to danielx

91

krbristol, on Thursday March 12, 2009 03:56:27 PM
  • +1

Many thanks

I was going bananas over the same problem. Even my one to one Mac man couldn't work it out

Keith

Reply to krbristol

95

BILL, on Wednesday March 25, 2009 05:08:19 PM

Thanks, your suggestion worked perfectly. I actually took the WD drive I bought back to best buy thinking it was defective as I have reformatted WD drives in the past for Mac and it had worked fine. But with these 640 GB drives I wasn't getting anywhere. I googled for some ideas and your advice has helped me to properly format my 2nd WD hard drive for Mac OS. Thanks again.

Reply to BILL

96

Steve, on Thursday March 26, 2009 12:26:38 PM

It worked!
Thank You, Thank You, Thank You, I thought I was going to loose my mind.

Reply to Steve

98

xttom, on Friday April 3, 2009 08:36:07 AM

Thanx carla... u really saved my ass... :) Was goin nuts over this issue.. well, i selected the GUID partition option. I guess the difference is that u con also install Mac OS X, so that the system can boot form this drive with a GUID partition.

Reply to xttom

99

Gator, on Friday April 10, 2009 02:22:18 AM

The steps to resolve this are not working for me. The drive works fine on my new imac with 10.5 OS, but on my 10.4.11 when I try these steps to reformat (because its not recognized) I get an input/output error when I press partition.

Any ideas?

Reply to Gator

100

Cloud, on Tuesday April 14, 2009 01:47:46 AM

Thanks so much for this. Saved me hours.

Reply to Cloud

102

NilsRensen.com, on Tuesday April 14, 2009 03:53:07 PM

THANK YOU VERY MUCH

I'm in the middle of a production, lots of stress for the producers. Needed a backup instantly.

Reply to NilsRensen.com

109

d man, on Saturday May 23, 2009 01:06:12 AM

This worked perfectly. I have the same frusteration, and thanks to your post got to the answer quickly.

Reply to d man

110

enceph, on Saturday June 6, 2009 06:33:24 AM

Ditto on the SimpleTech [Re]Drive 1TB. . . THANK YOU SO MUCH!!!

Reply to enceph

4

Val, on Sunday May 25, 2008 12:09:48 PM

Will I lose the 250 gigs of info I have already copied to the drive if the drive is formated now, there was no paper work in the box explaining how to format the drive, the box clearly stated PC and Mac but there were no instructions in the box

Reply to Val

28

sol, on Friday July 18, 2008 02:24:15 AM

Val, This has happened to me. Did you fix it, and not lose your data?

Reply to sol

7

gresev, on Sunday June 1, 2008 05:54:56 PM

Hello!

I bought 1T WD My book external disk and i must admitt that i had the same trouble like dandan. I have almost gone crazy until i found the post from carlamac.
When I walked through the steps, i must thanks publicly carlamac for big help, now everything works perfectly.

Thanks,..

Reply to gresev

8

Alex, on Thursday June 5, 2008 05:21:49 AM

Hello i have a WD 1TB, and i dont remember my admin password...or someone changed...dont know..but the point is that my drive isnt working, in the admin panel i see this: Drive Status: Drive A Failed ..... and i can see it in the network but i cant read or write on it... My idea is to format...but how to doit if i cant access to the admin...i dont remember the password...

Anyone has ideas?
or how to reset the password?

Reply to Alex

9

AlexMalDo, on Thursday June 5, 2008 06:00:25 AM

Ok, i was reading the manual...heehe..it says that i need to push the reset buton behin the WD1TB heheh i did it... the user is now admin and the pass is 123456

Reply to AlexMalDo

11

mac, on Wednesday June 11, 2008 12:51:17 AM

Super nice!!! Thank you very much for this posting! Really helped and made my life easier!!!

Reply to mac

12

danny, on Thursday June 12, 2008 11:19:25 AM

Hi i have a problem my pc is not detecting WD hard drive i dont know why
so can any one please help ma thru this stuff why this is happening?
many thakz

Reply to danny

13

wlsarah, on Friday June 13, 2008 02:59:16 AM

To CarlaMac,

Thank you so much, formatting the drive was a snap with your help.

Thank you.

Reply to wlsarah

14

Hunter, on Friday June 13, 2008 11:23:31 PM

Just want to say thanks to CarlaMac! I had the same thing happen and it worked like a charm. THANK YOU

Reply to Hunter

18

AndyG, on Tuesday June 24, 2008 06:10:09 PM

Many thanks. this saved me loads of time no doubt!

Reply to AndyG

19

NormIll, on Tuesday July 1, 2008 06:53:48 PM

Thanks a lot CarlaMac, your post saved me a whole lot of time and sanity!!!

Reply to NormIll

20

Scott, on Tuesday July 1, 2008 07:36:40 PM
  • +1

I can only hope that someone out there can help me as well as Carlamac helped everyone else. . .

I already formatted the My Book Essential 500gb drive to NTFS, transferred data from my computer before doing a reinstall of XP, and now, I cannot get the PC to read, or in any way acknowledge that the drive is connected so that I can transfer the data back.

I have tried everything, reboots, reinstalls of software into the PC, trying to find the drive in the Computer Management area, and even reversing the find through the remove hardware safely icon. . . which doesnt show the drive being connected.

The only acknowledgement I get from the PC showing the drive is; The Device Manager. It Names it "My Book" and claims that I need to install drivers. That's it. I have dowloaded the software from WD that was originally on the drive, but since I cannot get a connection to the drive, I cannot put in any software, drivers etc.

I cannot lose all this data!

HELP!!

Dell Dimension 8200 Win XP SP3
P4 2.53 2g Ram
80gb

Reply to Scott

21

dandan_2300, on Wednesday July 2, 2008 12:48:28 AM

Do you have access to another computer, I went on to a different mac and transfered all the files from the HD to computer formated and it worked.
Hope this works for you!

Reply to dandan_2300

22

crazy_phoebe, on Sunday July 6, 2008 11:09:32 AM
  • +1

Hi dandan-2300....you must make sure that you have the right version in order that it work properly

Reply to crazy_phoebe

24

ErickP., on Monday July 14, 2008 06:34:36 PM

I recently purchased a my book 500GB premium. And when I connected it to my mac I couldn't drag or copy anything in to it. I get this message saying that the file connot be copy because the "volume" (name of the WD HD), connot be modified.
Can anybody help me with this? Thanks.

Reply to ErickP.

25

Robert, on Wednesday July 16, 2008 02:16:21 AM

Thank you!

Reply to Robert

31

truth, on Friday August 1, 2008 02:28:02 AM

Thanks, works! a pitty Mac doesn't do this on itself...

Reply to truth

32

Coolihigh, on Friday August 29, 2008 07:22:20 PM

I had the same problem with a LaCie 1TB Hard Drive. Google sent me here. Thanks a lot.

Reply to Coolihigh

55

booyaka, on Tuesday December 16, 2008 07:52:18 PM

Thanks very much for the tip. i was really worried about my newly purchased my_book and now i'm glad everything
is working fine!

Reply to booyaka

64

Surreal walker, on Tuesday December 30, 2008 01:32:12 AM

Thanks for saving me another couple hours. Using the word "options" or "OK" is so lame. Why can't programmers realize how useless these terms are when you are trying to move through steps?

Reply to Surreal walker
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