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Disk drive not showing up

Last answer on Nov 1, 2009 12:38:19 am GMT Damian, on Dec 21, 2008 11:46:05 pm GMT 
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Hello,
Can someone pls help me. Every time i insert a disk into my disk drive it dosent come up at all. Its like it doesnt exsiest at all. Because when I go into my computer all thar is there is things about my hardrive and howmuch space is left. I am useing vista. Can someone pls help me!
Kind regards
Damian Hewett

Configuration: Windows Vista
Internet Explorer 7.0

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1

cfk.exe09, on Dec 22, 2008 6:45:59 am GMT
  • +6

Hi,

Can you check whether you Disc Drive is well connected ?

to check the device :


Right click on my Computer

Select Properties

Hardware devices

Device Manage :


Check your Dvd/cd drives.. whether everything is connected.


If not try re-installing the device or to update it.

Reply to cfk.exe09

2

Damian, on Jan 1, 2009 8:23:44 pm GMT
  • +3

Hi.
hanks soo much for all of the wonderful help you gave me.
Just one moe thing.
In the device panle it has a yellow explanation mark on te icon. Does that mean it is disconeced, if so what do i click do uninstal then reinstal or dhttp://en.kioskea.net/forum/affich 47684 disk drive not showing up?Acces=1#ecrireo I disable the drive.

Reply to Damian

3

luc, on Apr 24, 2009 6:59:43 pm BST
  • +1

Ive delt wit this before shut your pc down then turn it on again.
uninstall it then reinstall it.
then restart your pc and you should be fine.
kind regards luc .

Reply to luc

4

enricob2, on May 5, 2009 4:49:43 pm BST
  • +1

Hi how do i re install it

Reply to enricob2

10

vinci0906, on Aug 26, 2009 9:21:06 pm BST
  • +5

Hello Damian,

I have a solution for your problem. Its a problem with Windows registry. Follow these simple steps to fix this in under 5 minutes. Good Luck!

If you have a problem with the computer not showing up the DVD/CD drive icon in the My computer window either in VISTA/XP, there is a little precheck list that you may want to go through before thinking about deleting upper/lower filter in registry. Here's how you do it.

1. First check in device manager in vista/xp to check if the DVD drive is getting detected. Usually if its a registry problem, the DVD drive will be detected in the device manager but it will also have a yellow exclamation mark on the DVD drive device entry which will be clearly visible. If this is the case, then simply follow the below link to fix it automatically by running an installer rather than manually messing around with the registry settings as this can harm you computer.
2. Here's the link - http://tinyurl.com/dxxcwt
3. Once you login here you will be presented with option to "save" or "run" the file. Please choose "save" and save the file in a place where you can access it. Once downloaded, run the downloaded installer file named "MicrosoftFixit50027.msi" by just double clicking on it. After installing you will have to reboot the computer and thats is all. You will have your DVD/CD drive back in the Operating System.
Hope this helps :D

Reply to vinci0906

13

JD, on Sep 5, 2009 9:34:03 pm BST

The MicrosoftFixit50027.msi works like a champ. I spent 6 hours on the MS website with not one solution.
Thanks

Reply to JD

14

Peter, on Sep 7, 2009 3:40:01 pm BST
  • +4

I am using a old lap top hard drive as a USB external dribe to a vaio and when plugged in the drive is found, the driver instals and device manager shows it as working properly without any alarms. BUT it is not shown in my computer. Any advice please?

Reply to Peter

23

arsh, on Oct 23, 2009 2:20:54 pm BST

Hi,

Even I have got the same problem. It is vaio laptop with Vista home basic. I have connected my external hard disk through USB. I could see the device in disk manager but it does not show up in my computers. In disk manager when i right click on the drive Open and explore options are disabled. Any clue??

Thanks in advance
Arsh

Reply to arsh

15

Manu Vijay, on Oct 6, 2009 1:15:21 pm BST

Thnxxxxxx man,,,,, it worked...............the icon showing in the drive was not a yellow exclamation mark it was a question mark but still the software worked for me........................

Reply to Manu Vijay

20

ALBAANI, on Oct 16, 2009 2:13:46 pm BST

Thank you very for the support you provided me. It really worked

Reply to ALBAANI

21

JB, on Oct 21, 2009 10:35:06 pm BST
  • +1

IT SAYS GONNA RESTORE TO A POINT..... CANT AFFORD TO LOSE MY PICTURES OF MY LITTLE BABY GIRL! WILL THIS HAPPEN ?? THANKS JB

Reply to JB

22

Vinay, on Oct 22, 2009 3:46:58 am BST

Hello JB,

You dont have to worry about losing the pictures as restoring only means its going to change the system files as needed and it will not affect your data like pictures, documents, music, e-mails or video files in any way. Please go ahead and run the MicrosoftFixit solution without any worries :)

Reply to Vinay

24

Judy, on Oct 31, 2009 11:56:51 pm GMT

Thank you so much for your answer to Damian. I had the same problem with my disk drives and I followed your directions. It fixed it in about 3 minutes.

Reply to Judy

25

 Vinci, on Nov 1, 2009 12:38:19 am GMT

Hello Judy,

You are welcome and I am glad this helped :D

Reply to Vinci

5

Athenius, on May 27, 2009 6:13:16 pm BST
  • +8

I realized that I have a Windows Vista 32BIT PC, HP Compaq Pavilon and I read that it came with a DVD/CD Drive on the box. When I insert a dvd into my computer, its not showing up under my computer either, also when I check my device manager, its not there.....CD/DVD drives aren't listed. Weird. I was listed about 4 months ago.

Reply to Athenius

6

Bre, on Jun 23, 2009 10:40:40 pm BST
  • +3

Everytime I insert my hard drive, it never comes up on my pc.

Reply to Bre

8

hmmmmm wonder why it broke, on Aug 4, 2009 9:25:35 pm BST
  • +2

Excuse me but i dont know how to uninstall and then re-install the device please could i have some help in doing this.

Reply to hmmmmm wonder why it broke

16

bond, on Oct 6, 2009 2:19:55 pm BST

Sir, I have a problem with my drive it does not get detected in any of the computer, when searched for it device management the media collum shows no device found is the usb driver is curropted or any driver

Reply to bond

17

wahid kazi, on Oct 10, 2009 5:56:40 am BST

HI,
my name is wahid kazi
my externel usb hard drive detected but not showing in my computer
when i go to disk managment all drive show in this hard drive when i changed drive latter path all drive showing in my computer but when i restart my computer prolem repeat always.

So what can i do now
please help me

Reply to wahid kazi

18

paul, on Oct 10, 2009 8:39:25 am BST

Please help me

Recently when i connected together a new cc/dvd lg writer with my old cd/dvd rom.but the drive shows nil. when i remove the power cable from the old rom , 1 of the drive shows.please help me to solve the problem

paul

Reply to paul

19

Vinay, on Oct 12, 2009 3:25:07 am BST

Hello Paul,

In order for me to solve this problem for you, I would need some more details on how the CD/DVD drive is connected in your computer. There are 3 things I would like to know:

1. What is the interface the CD/DVD drive hardware is connected - is it using a Parallel IDE interface (if the cable is a flat ribbon cable which is wide and has about 40 pins on the connector end) or is it using a SATA interface (This is a cable which is about 1/2 an inch wide and the connector that goes into the Drive is also very thin)

2. What is the Power output of the POWER SUPPLY used in your computer. You can find this if you open the tower case and look at the sides of the power supply unit. It should show some wattage rating, for example: 400W, 600W etc.

3. How may drives are connected in your system in total including your new CD/DVD drive + the existing Hard Disk drives.

From what I can tell so far about the problem your facing is that, the power supply unit on you computer might be of a low wattage and is not providing enough power to the devices. I can ascertain this by the fact that when you disconnect the power cable from one of the drives (ie your old CD drive) one of the other drives shows up. This might indicate that the problem is with the power supply not providing enough power when both the drive's power cables are connected.

regards,
S. Vinay

Reply to Vinay

7

al, on Jul 14, 2009 8:31:07 pm BST

Im using windows vitsta /the tsst corp DVD RW TS driver may be corrupted or missing (code39) plz help
many thanks al

Reply to al

9

vinci0906, on Aug 26, 2009 9:13:39 pm BST
  • +1

Hello Damian,

I have a solution for your problem. Its a problem with Windows registry. Follow these simple steps to fix this in under 5 minutes. Good Luck!

If you have a problem with the computer not showing up the DVD/CD drive icon in the My computer window either in VISTA/XP, there is a little precheck list that you may want to go through before thinking about deleting upper/lower filter in registry. Here's how you do it.

1. First check in device manager in vista/xp to check if the DVD drive is getting detected. Usually if its a registry problem, the DVD drive will be detected in the device manager but it will also have a yellow exclamation mark on the DVD drive device entry which will be clearly visible. If this is the case, then simply follow the below link to fix it automatically by running an installer rather than manually messing around with the registry settings as this can harm you computer.
2. Here's the link - http://tinyurl.com/dxxcwt
3. Once you login here you will be presented with option to "save" or "run" the file. Please choose "save" and save the file in a place where you can access it. Once downloaded, run the downloaded installer file named "MicrosoftFixit50027.msi" by just double clicking on it. After installing you will have to reboot the computer and thats is all. You will have your DVD/CD drive back in the Operating System.
Hope this helps :D

Reply to vinci0906

11

harry, on Sep 3, 2009 3:25:24 pm BST

Thanks alot this worked for me....I wasted so much time fixing this problem....your solution took only few seconds

Reply to harry

12

nick, on Sep 3, 2009 10:36:57 pm BST

?

Reply to nick