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Aspire one wont boot, even the bios dont show

Last answer on Nov 17, 2009 5:45:09 pm GMT bogs, on Dec 18, 2008 10:44:02 pm GMT 
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Hello,
i have a new aser aspire one with intel atom and 1.5 g of ram. i tried to install a panda anti virus in to it. rebooted after the system ask me to but after that all i can see if a black screen. i tried to to turn it on and off but even the bios wont start. what can i do to fix this? tnx

Configuration: Windows Vista
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1

carson, on Jan 2, 2009 5:10:26 pm GMT
  • +3

Here has the solution,good luck

http://www.qrpcw.com/

   
Reply to carson

2

karuvana, on Jan 5, 2009 9:30:59 am GMT
  • +12

Thanks for link.

Got exactly same problem. It wont boot, just shows a blank screen and no activity. I got this problem by turning various tests "on" from bios. After that it started fine to a bootloader, then i decided to restart my acer aspireone 150 to see those tests (memory, processor speed) more and then it went blank. Removed battery and waited aso. but still blank screen and no activity.

Trying this bios update, i'll let u know if i got it working. Goin to buy a USB stick first.

   
Reply to karuvana

3

karuvana, on Jan 5, 2009 11:02:01 am GMT
  • +3

Whoooa!

Unbelievable! It works. Story on link " http://www.qrpcw.com/ " is practically accurate.
http://www.qrpcw.com/2009/01/acer-aspire-one-bios-recovery.html

Thanks again 4 the link. I thought already it's gonna be a warranty thing with all my invaluable data with aa1..
From now on it's sure as hell i'm going to make backups more often.

   
Reply to karuvana

22

psobsy, on Mar 7, 2009 10:10:26 pm GMT
  • +4

It did great, just follow the steps it took 3 min
thanx

   
Reply to psobsy

4

abenaton, on Jan 5, 2009 2:41:33 pm GMT
  • +2

Unfortunatly, I let my battery go flat this morning and was not able to restart my AA1 150.
I found your suggestion and report that it works perfectly ! It took me no more than 3 minutes to recover.
My machine is up and running. Absolutly no data lost ! Even Windows resarted from sleep with working programs.
Thanks A LOT ! You diserve a GREAT YEAR !

   
Reply to abenaton

8

andrei271084, on Jan 13, 2009 1:26:34 pm GMT
  • +2

MAN!!!

I had the same problem and I was so worried... for the last 3 days..
now it`s up and running!
Thank you so much, you really made my day!


God bless you;)

   
Reply to andrei271084

15

brainllama, on Jan 21, 2009 3:04:56 pm GMT
  • +6

I am very grateful to you. This is helpful. I felt really worried when the screen was black. It's all fixed now! You're super.

A note to anyone out there about to do this. You have to rename the file ZG5IA32.FD Please note that is an I in there, capital i. It is not a 1. The font they use is a little misleading. Anyway-- good luck. I vouch for this. Don't get spooked about the warranty-- the file comes from the same place as the computer. Direct from ACER Taiwan!

   
Reply to brainllama

42

Leon, on Aug 13, 2009 10:16:54 pm BST
  • +1

Thanks, Carson! I had the black/blank screen of death and was looking at having to rush to pick up my AAO receipt and packaging out of storage 2500km away and RMA it before my 1 yr warranty expires next month. That link fixed me right up! (After shelling out for a 1GB flash drive as my 8GB FAT32 drive wouldn`t work).

   
Reply to Leon

52

Osborne, on Oct 24, 2009 7:00:03 pm BST
  • +1

I tried to upgrade to Windows 7 and I ended up with a black screen, cannot boot, no sound, flashes once when I press the switch on button.

   
Reply to Osborne

55

Donnelly, on Nov 2, 2009 4:55:20 pm GMT

Osborne.........same with me. I have not idea what to do with my AA1, and I am not computer smart at all. Can anyone help in plain talk please!!

   
Reply to Donnelly

5

Nate, on Jan 5, 2009 2:43:35 pm GMT
  • +1

For me the problem is as follows:

the computer (running fedora) starts up fine. after the start up screen, the computer looks like it wants to go to the home screen but instead shows a black (or blank screen) with a cursor which i can move.

what's the problem with my acer aspire one???

   
Reply to Nate

11

danielle, on Jan 17, 2009 2:14:01 pm GMT
  • +1

I also have this problem =[ i dont want to try that up there just incase i have to send it back =s x

   
Reply to danielle

27

Glacier Mints, on Apr 15, 2009 8:19:06 am BST
  • +1

It sounds like a linux problem more than an acer. Try checking if it's launching a window manager by looking at your xinit.rc. You can find it in your home directory, so if your user name was nate, you would find it in /root/home/nate/.xinit.rc. and open it with nano /root/home/nate/.xinit.rc

The only words in the file should be exec=gnome or exec=KDE or exec=blackbox. If you installed the normal distribution of fedora, it should be gnome. If that line isn't in the file just type it in, then save it with ctrl + O</ital>. You can then exit with <gras>ctrl + X.

If that doesn't work, try pressing ctrl+alt+F2. This will take you out of the graphical display and into the background of your OS. From there it will ask you to log in. First login as root, then run the command startx.

If none of these methods work, I suggest you try the fedora forums.

Good luck :D

   
Reply to Glacier Mints

6

adeon, on Jan 6, 2009 3:11:40 am GMT
  • +1

All I can say is, WOW! this worked

My acer got an error, when I was installing win7.

Now is good!.. thankgod this did the trick!

   
Reply to adeon

7

Prod, on Jan 13, 2009 8:57:31 am GMT

Fantastic!!!!!!!!!!!!!!!!!!!!

This work perfectly with me Aspire one 150, one more days without any solution, and it was due to be put on the trash.

Thanks a lot for this solution and all the best

   
Reply to Prod

9

Silent Lake, on Jan 15, 2009 9:18:08 pm GMT

I got the same problem with AA1 150 zg5
i checked the url provided, followed the instruction with stress :D and BINGO! Just like nothing'd happened!!!!!
thankssssss

   
Reply to Silent Lake

10

darrencurry, on Jan 16, 2009 9:19:17 am GMT

Jesus my heart is broke over this mine wont work im new at computers can u break the sollution down 4me i have a second lap top i have a memory stick but i dont know how 2get the bios and the flashit on file and i dont know where 2 go from there, wats FAT

   
Reply to darrencurry

12

cappie, on Jan 18, 2009 5:33:06 pm GMT

Piece of crap I never should have purchased...trying to save a buck instead of buying a Dell. I guess you get what you pay for. It died the second week I got it, the first week, the battery chord went out-waited a week to buy another off ebay and then the whole system just died. Tried to get a refund, but they insist I send it in (with my own money) to get it repaired. Piece o crap!

   
Reply to cappie

13

abenaton, on Jan 18, 2009 6:03:29 pm GMT

It really looks like YOU are the weak link in this chain of issues.
Your vocabulary equals your incompetence.
Your incompetence equals your violence.
I wish Acer not to have too many dumb custumers like you !
They can probably survive without your pennies.
WE can CERTAINLY survive without your comments.

   
Reply to abenaton

14

cappie, on Jan 19, 2009 1:48:19 am GMT
  • +1

Ughhh...like who peed in your cornflakes this morning?!

   
Reply to cappie

16

John, on Jan 31, 2009 8:03:44 am GMT
  • +1

I own Aspire one series model no. ZG5 and installed Avast 4.8 Professional and detect rootkit virus and need to boot time scan, when i restart the computer no BIOS display and also nothing dislplay on the screen. How can i fix this problem, can you help me please???

   
Reply to John

17

euro guy, on Feb 2, 2009 11:35:37 am GMT

Thank you for this info. it worked for me. i too had 1.5gb of ram that took me 2 days to install.... i am not kidding. like 6 hours over 2 days. further, since my AA1 died... I was forced to use a 1999 imac with os classic- 9.2.2. first problem i had was to actually find an unzip software that old... for the above files come in .zip format. the next thing is, there are 3 exe files once you DO unzip the flashing bios. 1 of htem seems incorrect, so it was by fluke i put the correct one of the 2 on the stick... that wasunclear in the instructions as none of the files are actually named flashit.exe it was something like flashtester.exe that i put in & worked...then i had issues initializing the 16gb stick. i did it however and successfully flashed the AA1. the process itself-flashing took less than 1 minute, i had been f***ing around to find the unzip app and to erase the USB for the past 2 hrs. now it works, thank you once more

   
Reply to euro guy

18

dalekdrew10, on Feb 9, 2009 6:31:34 pm GMT

I had the same problem
and its easy to fix -

Take it back to retail store and tell them the problem and they will send it the acer reapair centre
its a bastard when it does it i had to wait 3 week to be repaired
and a connection was loose.

I wasnt sure what.

Take back to retail centre for it to be sent back To The Acer Repair Centre (Reccomended)

   
Reply to dalekdrew10

19

riki, on Feb 18, 2009 5:48:54 pm GMT

God bless you :)

   
Reply to riki

20

flextel, on Feb 22, 2009 4:35:39 pm GMT

This is a life-saver. Many thanks to the genius who found it.

Used the BIOS update from here...
ftp://ftp.acer-euro.com/netbook/aspire_one_110/bios/

renamed the latest load file to ZG5IA32.FD (As suggested above).

followed the emergency BIOS update procedure here...
http://www.qrpcw.com/2009/01/acer-aspire-one-bios-recovery.h­tml

Worked fine... What a miracle!

However, my question is, does anyone out there know why this failure happened?
I was just rebooting from hibernate under XP and pop... the BIOS died!

Did I do something wrong? Has Acer said anything?

   
Reply to flextel

23

Clueless, on Mar 16, 2009 11:49:13 pm GMT

Im so stupid, there are four zip files and i dont know which one to use??
Please can someone explain this in terms for stupid ppl like me.Thanks

   
Reply to Clueless

31

showtime, on May 26, 2009 11:03:32 pm BST

"Im so stupid, there are four zip files and i dont know which one to use??
Please can someone explain this in terms for stupid ppl like me.Thanks"

USE THE LAST ONE, THE MOST UP-TO-DATE ONE :)

   
Reply to showtime

38

dico31, on Jul 17, 2009 6:16:58 pm BST
  • +1

Download the latest BIOS, and put both FLASHIT.EXE and the BIOS file in the root directory of the stick. Rename the BIOS file to ZG5IA32.FD. it says put flashit.exe in the root file but the file just says flashit i put this file and ZG5IA32.FD on the usb but nothing happend the usb flashes and stops then thats it can you help please?

   
Reply to dico31

21

tzvy, on Mar 4, 2009 10:57:04 pm GMT

Thx thx thx i dont know what i whold do without u guys god blass you all thx agien

   
Reply to tzvy

24

DaDapperDon, on Mar 19, 2009 2:25:33 pm GMT
  • +5

OMG ... i was completley distraught. i bought my ACER ASPIRE LAPTOP 6 months ago when i was trveling in italy ,im in austarlia. I use it to run my online game ; » http://www.themafiawarz.eu - and has all my files.

When i got the black screen o death i first am here to the boards finding nothing i was further distraught..

I AM HAPPY TO TELL YOU MY FRIENDS, that i am typing this on my lil baby

Heres what you do....

* you need usb disk drive
* a second computer with internet access (can be work cafe friends place)
* a file you can download from acer or search yourself called ZGIA32.zip

Format your drive in fat (*note i tried fat as directed in a number of manuals though then tried fat32 and it worked then though suggest you try fat first *shrug)

open zip file and copy 3309.fd and the fla.exe to the usb stick

rename 3309.fd to ZGIA32.fd

Turn off your laptop making sure that both battery and power supply is plugged in and attach the usb stik/drive.

hold down FN and ESC keys and press the power button, continue to fold FN and ESC keys for 7-10 secs then release - at this point the power light should be blinking and you should still have the black screen of death.

press the power button once while its blinking - this will initiate a bios update * DO NOT PUSH ANYTHING AFTER THIS

After 2 mins the aspire should reboot itself , wait for about 7mins if it dosent before rebooting manually

Took me three attempts as i just wasent doing something right though TA DA!!!!!

and i still have my files. yeah team take this and run, hope you havent spent money yet

   
Reply to DaDapperDon

32

chlguy, on May 31, 2009 7:14:04 pm BST

I have tried this a multitude of times and it is still not working for me. Can you help me through it?

   
Reply to chlguy

36

mickylynn, on Jun 13, 2009 2:35:19 pm BST

THANK YOU. I am completely technically ignorant, but I followed your directions to the letter and rebooted my Acer on the second try. The 3309.fd must be renamed ZG5IA32.fd.

   
Reply to mickylynn

40

PROB, on Aug 11, 2009 9:01:15 pm BST

Hurray for the Champ, the Great One! This works!! I had just installed an important client file and thought it was gone forever. Thank You!!!

   
Reply to PROB

25

Bikea, on Apr 4, 2009 4:04:20 am BST
  • +1

Me too! Black screen of death after owning it 5 mos. Just call Acer 866-695-2237 and tell them. They will send you a USB drive in about three days with 2 files, one called FLASHIT, the other ZG5IA32.fd. They include detailed instructions as follows: Plug AC in, insert USB drive, hold down the FN and Esc keys together while pressing power. When power light comes on, release the keys. Wait few minutes, lights will flash and it will reboot. Video back. Worked like a charm. You get to keep the drive.

   
Reply to Bikea

59

 Nickel, on Nov 17, 2009 5:45:09 pm GMT

Wow! Thanks for the info. Did it and lo and behold it worked!

   
Reply to Nickel

26

tokenpro, on Apr 14, 2009 3:43:56 pm BST

I had the same problem, about to try that link.
We should be teeling all our friends about how bad Acer's products are.
Hopefully no one will buy their affordable, but crappy computers, and maybe Dell or Toshiba will lower their prices. :)

I dont even know why my computer did it, I turned it off normally, went to turn it back on, and the screem was completely black!

   
Reply to tokenpro

28

Richard, on May 3, 2009 6:28:08 pm BST
  • +1

A very big thankyou for the flashing bios advice. It worked. I like my wee Acer... I have owned dozens of computers and I have had gliches with all of them... It is great to find such a simple solution to what appeared to be a dramatic problem (no power). I wonder if I corrupted the bios by removing the battery and power lead when occasionally it wouldn't stand by or power up properly? A fault of the Acer but one that I can live with.
Cheers!!

   
Reply to Richard

29

JakesDownUnder, on May 4, 2009 12:16:35 pm BST

G'day all,

I upgraded my Acer Aspire ONE to 1.5Gb memory and it simply did not boot afterwards. I opened it up 3 times and double checked every single cable. I even started to do multimeter testing on all cables for power searches and damaged cables but no avail. I even put the old 512Mb memory back and still nothing. Then out of sheer frustration I started to Google and found the BIOS upgrade solution published here. I followed the instructions word for word and could not believe my eyes when my Aspire one simply just rebooted as if nothing was wrong in the first place. Many thanks for this!!!

   
Reply to JakesDownUnder

30

lfc321, on May 18, 2009 3:02:35 pm BST

Worked perfectly for me - so pleased!!!

Not sure why it happened in the first place, although I suspect it might be because the battery ran out while it was hibernating. That must have happened before without corrupting the BIOS, though.

Anyway, seems to work fine.

   
Reply to lfc321

33

redbarn, on Jun 3, 2009 8:47:23 pm BST

Have a new Aspire one 751h is the first 11.6" screen. Very nice. To enter the BIOS you need to press F2 right as the screen flashes blue as it is powered on. Can't hold it. You can also press F12 to choose other boot options, flash drive, usb cdrom, etc. Did not find a flash update for this model, if anyone does, please post. If you get a black screen message of no operation system, put everything back in the boot order and network boot options. Odd, not sure what it was, but working again now. Going to try Ubuntu remix next and then Win7.

   
Reply to redbarn

34

cb, on Jun 4, 2009 5:32:15 pm BST

You are a great person for putting this up! It took me a little longer, but the computer was saved.

Thanks you so much!

   
Reply to cb

37

LKSIII, on Jul 4, 2009 7:42:37 pm BST
  • +1

Thank you for taking the time to post this. I was ready to call for warranty service - expecting to loose my data. I had even taken the whole computer apart to see if I could connect to the HD, but this fix saved the day.

   
Reply to LKSIII
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