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Friday July 4, 2008 - 11:05:57 am BST
Photoshop CS3 Can't Open Files
par Nikky28
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Statut : Not resolved
Wednesday February 20, 2008 08:27:24 AM
Hi everyone!

I'm pretty new to this kind of site and forum and in desperate need of help…

I edit images in Photoshop CS3, until last night every function performed beautifully... Here is my problem, step by step:

I launch Photoshop CS3 successfully
I click “Fileâ€
I then click “Openâ€

The open windows pops up for a sec but then immediately closes! I don’t even have time to see my files in the window, and of course to select anything!)

The Photoshop CS3 title bar then "mutes" and I can’t make it active again
and just have to shut down Photoshop and restart it again.

The weird thing is that the other commands (New, Browse, etc.) work properly!

I'm a graphist designer and I'm used to work with Photoshop a lot, so this is a very serious issue for me. If there's anyone out there who can keep me from becoming really crazy with this issue, I would really appreciate.

Thanks.
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By JudySis, on Wednesday February 20, 2008 05:29:06 PM Threaded discussions
Hello,

I can think to several solutions to solve your Photoshop problem.

First, how did you set up your scratch disk? Did you put it on a separate drive than the one of the windows scratch disk? You'd need two different physical drives to do this, so if you only have one, then don't worry about it.

Also, how many fonts do you have loaded into windows? This might impacts Photshop too.

You can try trashing your preferences first (hold down ctrl, alt and shift when you start Photoshop) and see if that helps.

HERE's a link to some useful information from the Adobe website (http://www.adobeforums.com/webx/.ef4a07f)

Hope one of these solutions will work for you!

Let's keep in touch.
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By crazy_devil, on Saturday March 15, 2008 07:32:06 PM Threaded discussions
I hope its not a cracked version that can retreive updates from the site.. It will get corrupted automatically...
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By kevin, on Thursday April 17, 2008 11:26:52 PM Threaded discussions
I'm running into this EXACT issue. I have a non-cracked version of Photoshop CS3 Extended.

I just installed it at the beginning of the week, and it was running perfectly until yesterday evening. Now it doesn't let the open file dialog box open. (Well, it pops up then disappears just as described above.)

I have it installed on the same drive as Windows, I don't have too many fonts installed, and trashing my preferences doesn't fix the problem.

Any other guesses?

Thanks for the help!
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By Kazeohin, on Sunday April 27, 2008 08:42:00 AM Threaded discussions
I'm getting this issue as well, please help!
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By Mike, on Monday May 5, 2008 06:43:26 AM Threaded discussions
Did anyone try contacting Adobe....Or Microsoft? I know it can be painful trying to contact a large company....I just bought Photoshop cs3 last week and have no problems. I hope I dont run into this type problem.. I wish you all the best. Mike/ezdate123
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By Dan, on Wednesday May 7, 2008 02:01:45 AM Threaded discussions
There is an article on Adobe about this.

My solution was to create a new user account. It has something to do with your settings going corrupt when incorrectly shutting photoshop down
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By mrslash, on Wednesday May 7, 2008 04:49:22 PM Threaded discussions
Hi, is it a full version of cs3?
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By noir, on Sunday May 11, 2008 04:49:22 AM Threaded discussions
all you need to do is create a new account in the control panel and your photoshop will function normally
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By gyruhd, on Tuesday May 20, 2008 06:40:52 PM Threaded discussions
I had the same issue - per adobe it has to do with the dialouge opening in a place where it was previous -- this would be unavalable under certain conditions as it is restoring it to the previous - now unavailable - location. Mine was missing cause I had swapped the window to screen 2 in my setup - then returned it -- it can also happen if you change reolutins and the window is opening out of screen --- up the res and find the window and return it
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By bellie, on Wednesday May 28, 2008 04:55:58 AM Threaded discussions
Same here, I have just installed the adobe creative suite 3 master collection, and am not able to choose photoshop Cs3 extended, as the default program, nor does it allow me to open the files from abode bridge or use photoshop to edit from dreamweaver...does anyone have any advice? and by the way I am running off of Vista Home edition...
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By oshimagun, on Friday June 6, 2008 03:03:14 PM Threaded discussions
I had a co-worker with this problem and it was solved by doing this:

-press ESC after attempting to open a file
-pressing CTRL+SHIFT+S (save-as) supposedly resizes the window to it's default size.

Let me know if that works or not. This is just what I heard.
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By Antonio, on Monday June 9, 2008 09:49:08 AM Threaded discussions
Yes, it worked!!!!
Thank you oshimagun.
Only deleting preference file didnt work.
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By Emily, on Thursday June 19, 2008 02:59:10 PM Threaded discussions
AHH! This has worked for me!! I have been searching online for about an hour and finally found a solution to my problem! I had tried "trashing" preferences but that was not the solution. THANK YOU SO MUCH!
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By Tany, on Thursday July 3, 2008 07:22:59 AM Threaded discussions 
Hmm, interesting.

I have a similar prob, which is very annoying, I had it in CS and now in CS3 Extended.

When I use the 'Open as' command, I get:
"Could not complete your request because it is not a valid Photoshop document" (yet it's a JPG) - works ok if I just usen File >Open.

When I try and shut/close down the file/program, I get:
"Could not complete the Close command becuase there is not enough memory (RAM)" Yet I have 1GB.

Any clues?
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By Dale, on Sunday June 15, 2008 10:53:55 PM Threaded discussions
Hi, Im new to this help and advise site. I bought "CS3 Creative Suite-Standard Edition". I started to get error message with CS3, For a whole week I phone Adobe technical support dept and tried to get help, but all in vein, no email address for support either. I deactivated the programs 1st and than I uninstall it from control panel. I still could not re-installed CS3. there was no setup exe file. Last way out, I format my hard drive, install XP.

This time I manage to install CS3. Only problem is I cannot open "Photoshop program". The error message is as follow:

"The specified module could not be found. C/program files/commonfiles/Adobe Version Cue CS3/Client?3.0,0/VersionCueUI.DLL" After pressing enter the followwing errror message comes up:
The instruction at "0x5ad71531" referenced memory at "0x00000014". The memory could not be "read, click on "OK" to terminate the program.

Im busy with my graphic design course and I really, really need to have my CS3 up and running.

Please, THIS is my only help.

Your help and advised will be appreciated. thank you inadvanced.

-Dale
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By jazz, on Monday June 16, 2008 06:45:20 PM Threaded discussions
Hello, i am a graphic designer..and like everyone else. having problems with photoshop CS3.

It started randomly a few weeks ago or so, and i cant find out the problem, id open photoshop, go to open a new file.click on the file, and as soon as it is suppose to open a command error box comes up saying that no photoshop files can be opend because there is to many files open at once.

but theres none at all.
After this box is closed..i cannot close photoshop...x out ur even CTRL ALT DEL out..i litrally have to restart the whole pc

its becoming a very serious issue as i need it for my work and do not expect to have to sit and spend the time creating a new account or reloading the software all over again when i havent had it that long.

this is a fault that needs to be fixed from design softwares.
there valuable..and important..and luckily i have not lost work from it.

although this is affecting my buisness and am finding it difficult or impossible to work from home at all.

what is the solution? Please tell me u have one!!
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