| 9 jd, on Jan 1, 2009 10:52:20 pm GMTMy computer has also been blocked for over a week now.
windows update blocked
antivirus update blocked
fix it pages and HIJACK fixes all blocked.
Even SYSTEM RESTORE is blocked!
the HP tools I burned onto a CD that is supposed to boot the computer is also blocked.
this is a MAJOR issue. if you get it, you will understand. I never dreamed that I'd be crippled to this extent.
It seems that the problem gets worse with every attempted fix.
it starts out with a HIJACKED browser ... search results on yahoo or google are redirected to websites that are related to the search, but not what I selected ... basically SPAM
i've tried 5 browsers: Opera Maxtor IE Safari and FIREFOX .... all browsers were the latest edition. ALL browsers are affected.
i tried to back up my data files ... even purchased a new portable hard drive ... but the backup process is interrupted and shuts down every time.
i was able to back up in small sizes by avoiding the spots that cause a hang up ... but this type of backup is not exactly reliable ... 20 backups of bits and pieces.
something is seriously screwy.
if you don't have it, you're darn lucky. this is the first problem that I've been unable to solve in years. | 10 Morphine, on Jan 2, 2009 5:34:38 am GMTI finally was able to cure my PCs from this update blocker virus or whatever it was. It took:
1) SmitFraudFix (normal)
2) SmitFraudFix (safe mode)
2) Spy Subtract
3) SuperAnti Spyware
4) Avira AntiSpywhere
5) Trojan Remover
Doing all this allowed me to update everything, Windows, virus definitions, etc. The Ads are gone.
This was the single most difficult virus I have ever encountered, 4 days of trying to get rid of it. I have no idea how I got it either, but that sucker spread quick!!! I am actually somewhat impressed.
Feel free to shoot me an email if you need any advice.
Additional Keywords: Updater, msn.com, blocked, spyware, ads. | 14 joey, on Jan 2, 2009 9:48:17 pm GMTIve got it too and this is incredibly annoying. I dont know anything about those fixes you mentioned so could you go into a bit of detail with those? Im sure it would help more than just me... | 15 o, on Jan 2, 2009 10:10:04 pm GMTSame here!!! It would be great if you could explain the fix more. |
| 23 morphine, on Jan 4, 2009 3:14:47 am GMTThose are all anti-virus/anti-spyware programs that are FREE. Just search google, and you should be able to download them. These programs should make it past the virus for a download, as they are all relatively unknown. Don't worry about updating the definitions, because you probably won't be able too (virus). Run them all like I listed. It takes a long time too, run/reboot/run/reboot... | 37 randmac, on Jan 5, 2009 3:19:28 am GMT | Thanks for the link, it cleared my CPU and got me going. I was attempting to get rid of window's messenger when this whole thing started. Just wondering if anyone else was doing something similar....
Also, feel free to laugh, but got a web link entitled "Gay Fetish Sex" on my desktop. It wouldn't have been that bad if I was gay, or had my 12 year old son not been watching me try to fight this virus. | 111 NEED HELP, on Jan 29, 2009 12:09:14 pm GMTI also have this problem, i'm not computer savy, so i have my pc with best buy to fix the problem. I also remember receiving a web link on my desk top like yours. I just removed it and restored my computer at that time, thinking the problem was fixed. I was told by best buy that i need to restore my computer to the original specification ( like new)and to reinstall all the programs on my pc just like it was out of the box. I gave them all my starting disk that came with my pc. Does anyone know if this will fix the problem for good.
Thanks,
NEED HELP!!!!! |
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| 59 jabels, on Jan 11, 2009 5:50:59 pm GMTI want to thank "randmac" for the link to Trojan Remover 6.7.5. This saved my butt. It was the only antivirus/antispyware program that I could install.
http://www.simplysup.com/tremover/download.html
All other programs would begin to install and then fail or not even install at all. Everytime I loaded AVG full edition or free edition, it would even strip my license key out in an attempt to keep it from working.
I am a computer technician by day and usually pride myself on spyware removal. But this one was one of the worst I've ever had. | 146 batesy1027, on Feb 11, 2009 5:57:39 pm GMTTrojan remover worked for me straight away!! thanx |
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| 69 Halmo, on Jan 15, 2009 9:48:37 pm GMTPLEASE FORGIVE THE SHOUTING, BUT i AM OVERJOYED. AFTER SCREWING AROUND FOR NEARLY A WEEK WITH TRYING TO SOLVE THE HIJACKED UPDATES PROBLEM, I CAME ACROSS YOUR SOLUTION AND, AS YOU SAID, IT WORKED LIKE A CHARM!
MANNY, MANY THANKS.
Hal |
| 73 tomo, on Jan 18, 2009 10:55:45 pm GMTAwsome link, thanks heaps, i was totally crippled by this, all the symptoms were identical to the others mentioned, i ran the download (around 7M) , all fixed in under 5mins, top find , cheers, ps select the 30 day free trial and your done,
http://www.simplysup.com/tremover/download.html |
| 83 CandyLoo, on Jan 20, 2009 4:16:40 pm GMTRANDMAC - You are the greatest!!!! Anyone that has not had to deal with this issue - feel blessed and keep the link to the trojan remover saved somewhere just in case. I have been working on my computer non-stop for the past 5 hrs before I found this forum and the link Randmac gave. I have antivirus software that I scan with religiously, but it didn't stop whatever this was from absolutely crippling my computer. My antivirus software was disabled, I was redirected to some lame sites whenever I tried to go to any legitimate antivirus website (Symantec, McAfee, AVG, etc), and even had my computer flat out refuse to load past the point of initial startup. I cannot even begin to convey how frustrated I was. Thankfully, after all the googling I was doing for "virus that blocks antivirus websites", I came across this forum and finally got it fixed. Thanks again Randmac!!!! |
| 92 weave, on Jan 23, 2009 5:24:27 pm GMTSeriously! You saved me. I have worked tirelessly for days to fix this. Kinda makes me feel like riverdancing |
| 93 Snailyface, on Jan 23, 2009 7:32:19 pm GMTYou're the BEST!!
Spent two days with two computer tech to no event, I should have loged onto this site first. |
| 98 L1ND0, on Jan 24, 2009 8:55:58 pm GMTI was having the same problems - unable to go to Windows updates or any of the virus software sites.
I used the trojan remover you suggested and it fixed it first time.
Thanks for your help |
| 105 geddesclan, on Jan 27, 2009 9:34:29 pm GMTThanks Tonnes, this fitted the bill completely. the only thing I could use to actually get updated and remove the trojan.
Good work folks! And thanks again! |
| 107 cdw92, on Jan 28, 2009 6:36:21 am GMTThx my fren ~!!! REALLY SOLVE THIS DAMN PROBLEM ~!! ^^ |
| 116 Bart, on Jan 30, 2009 8:24:42 am GMTThank you Randmac for the link. Fixed the problem. I also think it's worth the $35 dollars to buy the licence |
| 137 Vince, on Feb 7, 2009 6:46:51 am GMTI think i got the trojan from xvideos, but now thanks to Trojan Remover, my computer is up and healthy again!
Thanks for the link, god knows I needed help with my computer!
Oh yeah, btw this is the first ever review I've ever made for Malware removal software, cause none of them ever worked like this one did!
1 million/ i fking million!
<3 |
| 143 max, on Feb 10, 2009 12:39:02 am GMTYou're a genius Randmac....
Trojan remover worked perfect.
A word of warning though. If you must repair/replace userinit.exe make sure to extract it from your cd first and have it ready. Otherwise you wont be able to log in! I used 7Zip and just copied it over. Thanks again. |
| 168 ramgv, on Feb 17, 2009 3:14:00 pm GMTThanks folks. Trojan Remover helped. |
| 176 denise, on Feb 27, 2009 6:21:01 pm GMTThanks so much to you and Morphine. The trojan remover worked for me! I have spent all morning trying to figure out what the heck was wrong with my computer. I couldn't do a system restore, I couldn't run any antivirus from the internet. I couldn't go on IE, my Firefox was not working well. I couldn't even do a disk cleanup! I had let my Trend Micro expire and what was up to date would stall out at 32%. I downloaded a superspyware remover or whatever, I downloaded the malwarebytes but I could not run them!
I don't know a lot about computers but I've always been able to fix the problem by reading stuff on the internet. This problem almost had me ready to haul my tower into Best Buy. I got laid off earlier this month so life's been kind of crappy and to have this trojan too! Geez. BTW it looks like the program found something called trojan.agent or is it agent.trojan. Apparently it disguised itself in my registry.
I just want to thank this message board in general too. I cannot even convey how happy I am!!!!!I have this place bookmarked now, although I hope I don't have to come here again... |
| 197 praveen, on Apr 23, 2009 6:13:37 pm BSTThank u Randmac for the link.
It really solved my problem. |
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| 128 Alec, on Feb 4, 2009 11:03:36 am GMTThanks for the info. This has beem my worst infection ever. No idea where it came from and has taken me three days to get rid. Tried everything with no effect then saw your tip about trying Trojan remover,DL, installed and ran. Now I can open and update Spybot and all my virus/malware programs. thsnks again. By the way the first problem found was goapdxserv.sys which I have seen reported on other forums.
Thanks again for your help. I was just on the point of reloading XP !!! |
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| 22 streinsix, on Jan 4, 2009 3:08:43 am GMTI'm having all of the problems listed from the above people. Can you provide steps I can follow to correct this problem? I do have a computer that was not affected because it hadn't been turned on in weeks, I've been trying to use that to download programs and then transfer them to the affected computer.
I would really appreciate any advice you can offer! |
| 29 subu, on Jan 4, 2009 8:17:12 am GMTHI
I am also facing the same problem that you were facing.
I am unable to update my antivirus defination neither i can open any antivirus site.
Can you pls tell me the whole process from the begining, step by step so that i can get rid of this.
I am unable to open any antivirus site and also not able to update anti virus. pls help.
Thanks
Subhasish |
| 65 shaggy001, on Jan 14, 2009 12:03:33 pm GMTHi,
I had the same problem. AVS stopped getting updated, and so the Lavasoft's As-Aware. Both reported, they were unable to connect to update server.
I tried the Morphine's suggestions. They worked! But, unlike many people reporting on this forum, the Trojan Remover did not find anything. And so the rest of the mentioned programs, except for one: SuperAnti Spyware. It found 3 .sys files, removed them, and the ability of getting updates was regained.
Thank you, Morphine, for very good advise!
Btw, there is a sad conclusion: we use so many ways of protecting computers, everybody has a virus scanner, everybody uses anti-spyware programs..., and in case of a need of doing a real job - they all do nothing... :-(
Good luck! |
| Morphine, jabels, airy, valevonn, and others,
A heart full of thanks to you guys for solving this problem. In fact I explain how this problem made me crazy.
The malware shuts all updating sites of all reputed antivirus softwares available in the Market.
Shuts down system restore feature
Shuts down IE browser ( I used Firefox to download other antivirus software)
Tried to install Mcafee antivirus program, and the Trojan in the computer not allow to get it installed.
It sets a different id and password to my NETGEAR Ethernet modem and I could not able to boot it. (I never set any user Id for modem but it asks for a password to gain entry. I gave the NETGEAR default password but I could able to log in)
Previously I was using AVG free and the updates been stopped by this malware. Later I installed Norton and again update problems
Guys, just imagine how these problems driven me crazy. After reading this thread I solved this problem by using these steps. Thanks Morphine and other's suggestions.
SmitFraudFix (safe mode). I executed the program and it went fine. During the update it asked me to set the firewall for the program to install the update. I did. Then the program got its updates and finished in a zap.
Trojan Remover. Later I used this program and followed the instructions. It clearly explained the type of Trojans in the system, and I eliminated accordingly with the programs help.
Now the Computer returned to normal state and I could download the updates for my Norton antivirus program. It is working fine.
Thanks to all and wishing you a very Happy New Year |
| Thank you guys for posting the links to download the necessary programs. It really helped me a lot. |
| 80 Jcleric, on Jan 19, 2009 11:53:33 pm GMTMorphine can you like seriously email me a detailed explanation on how to solve this problem because nothing will update and i've tried everything even my system restore won't restore so if you will please help me out by just walking me through the steps please i would greatly appreciate it. I can't access any update websites and my avg won't update and that is my biggest concern. |
| 87 islander, on Jan 21, 2009 9:43:47 pm GMTHi,
I am encountering the same problem where all AV, Windows Update are blocked. When I downloaded a utility from another computer and copied to the infected one, the system will not even run the program. One thing I also noticed is the startup tab is empty on the MSCONFIG.
Any recommendation on how to proceed in getting rid of this virus/malware.
Thanks
Islander |
| 102 Muizca, on Jan 26, 2009 8:49:50 pm GMTI am experiencing the same problem. Can you please advice. I agree with you that this is a serious piece of you know what.
Thanks. |
| 103 Tripwinner, on Jan 27, 2009 2:30:57 pm GMTMorphine,
You are the bomb! I know several of us have had this issue and with your info we are all fixed!! A million THANK YOU'S!!!!!!! |
| 104 Smitty, on Jan 27, 2009 7:41:00 pm GMTI downloaded smitfraud and trogan downloader... they would no install.. any more suggestions? |
| 114 Ken The Golfer, on Jan 30, 2009 1:19:16 am GMTI have the same problem. I've ran all the apps you listed, but no ability to update. I've downloaded, AVS, CA, and several other antivirus programs and the end result is no updating and I can't access the www. Removed the programs and can now access the www, but still no updating. After uninstall, I checked and found in the device manager under non plug & play drivers the driver...." AVG Free8 Network Re Director X64". Unstalled it, rebooted and it was still there. Used Avenger to remove it and that worked; however, I still can't update or interface with the servers on sites I contact..."error parsing'" Looked at hosts and under localhost 127.0.0.1 was ::1
I was unable to remove the ::1
Suspect this may be the problem, but I can't remove it.
Have no idea where I got this PIA, but will try almost anything to get rid of it. Any suggestions? |
| 115 Ken The Golfer, on Jan 30, 2009 2:26:58 am GMTI have the same problem. I've ran all the apps you listed, but no ability to update. I've downloaded, AVS, CA, and several other antivirus programs and the end result is no updating and I can't access the www. Removed the programs and can now access the www, but still no updating. After uninstall, I checked and found in the device manager under non plug & play drivers the driver...." AVG Free8 Network Re Director X64". Unstalled it, rebooted and it was still there. Used Avenger to remove it and that worked; however, I still can't update or interface with the servers on sites I contact..."error parsing'" Looked at hosts and under localhost 127.0.0.1 was ::1
I was unable to remove the ::1
Suspect this may be the problem, but I can't remove it.
Have no idea where I got this PIA, but will try almost anything to get rid of it. Any suggestions? |
| Hi Morphine,
I tried Trojan Remover first as it seemed to work for many people but it did not work for me. It was the SUPERAntiSpyware that did the trick! Thanks a lot! Thanks also go to the guys in SUPERAntiSpyware. You are brilliant!!
My AVG virus database was last updated on March 12, 2009 before I had this nasty thing. Obviously I was unable to update my AVG after March 12. However this bug was first reported several months ago, in as early as Nov 2008. Between then and now I had done many virus definition updates from AVG. That means AVG8, with the Anti-Spyware built-in, was unable to detect this bug which seems to be widespread and has caused huge damages. Microsoft had not done anything about it either. Isn’t it unsettling?
For those who want to download SUPERAntiSpyware you need to go to sites other than SUPERAntiSpyware’s own site as it may be blocked. Following is the link I used. You may not be able to update the definition either. Just use it straight out of the “box” and it worked for me.
http://www.filehippo.com/download_superantispyware/
Once again thanks heaps Morphine and also many others who have provided helpful comments. I am fortunate to have found this website and have the problem solved which had almost crippled my system. |
| 201 nick, on May 23, 2009 2:30:34 pm BSTTrojan remover worked for me too! thanks a lot Morphine |
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| 134 keionl.bryant@gmail.com, on Feb 6, 2009 7:30:56 pm GMTI agee. I just came across this situation my self and i just graduated with a degree in computer technology. This the newest, critical computer virus on the internet now. Please email me if u have any ?s about fixing this problem.
keionl.bryant@gmail.com |
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0x0000007b after windows update