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Re-installing Winxp for Acer aspire one ZG5

Last answer on Nov 3, 2009 9:49:18 pm GMT Medo, on Dec 4, 2008 5:09:23 pm GMT 
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Helloe, my friend got the new Aspire One ZG5 (WinXP) based. But now thanks to a virus, the MCAfee that's used isn't helping at all, it just detects and deletes the infected and(or) system files !

There are two partitions: one is 149 GB (single active drive, i.e. C) and the other 8GB is for the system drive. At first we wanted to see if we could hook up an external optical drive to start installing WinXP over again, but i remembered that if 8GB is kept aside, it must be used to sort of repair WinXP or at least install it over again, right?

What do you advice we should do? And is it possible to hook up an external DVD writer to the lap top? Any suggestion on your part, will be of great help to us.

Thanks, waiting for your reply.

Configuration: windows xp, 160 GB HDD (not sure whether SDD) the rest you can get from the website: http://www.acer.com/aspireone. Not sure about the specifications...

1

xpcman, on Dec 4, 2008 10:01:47 pm GMT
  • +37

Download this pdf it gives full instructions for restoring XP.

http://www.acerpanam.com/...


Using Acer eRecovery Management
You can launch Acer eRecovery Management in a number of ways:
By pressing the hotkey <Alt> + <F10> during the boot-up process, or at any
time when you are running Microsoft® Windows®.
• From the Start menu, go to Start > (All) Programs > Empowering
Technology > Acer eRecovery Management.

Reply to xpcman

3

tenferre, on Dec 27, 2008 6:27:00 pm GMT
  • +26

Hi your hint was very helpfull maybe for other version of Acer aspireONE ZG5, the one i got, the Empowering Technology - Acer eRecovery Management 2.1.3000 does not support other option than "Restore system to factory default" or "Reinstall applications/drivers" and dont alow you to make all other kinds of creating images of disk or create factory restore discs on external DVDRW. Is there any other place i can get this info ?

Reply to tenferre

15

kronja, on Mar 6, 2009 9:01:34 pm GMT
  • +3

Thanks man :)

Reply to kronja

17

mcsquared, on Mar 21, 2009 6:26:55 pm GMT
  • +30

Hi . What if my Acer Aspire One doesn ' t have the Empowering Technologies System ?

Reply to mcsquared

43

hoopaholic, on Aug 4, 2009 12:32:26 pm BST
  • +7

Some acer netbooks with the solid stae drives ssd do not have the recovery e recovery option. use the recovery dvd which came with it.both the linux and windows are dvds not cd rom.so it will only work on an external dvd drive..i bought a cd rom one first,,no luck,,got dvd one.works smack on, put recovery disc in dvd drive after you connect dvd drive to netbook.turn off netbook.when the acer empowering sign comes up,press f2 scroll to the right.boot option.change the order of the boot to usb drive, do this by going down to it,then press f5 till its on the top.then press f10 to save and exit. netbook will boot from dvd drive..follow on screen instructions to reload windows or linux, its the same for both..windows has 2 discs start off with the system disc,then it tells you when to change disc. the linux and xp revovery discs are dvd not cd rom.remember this..ext cd rom wont boot from..dvd will

Reply to hoopaholic

67

JohnJay, on Sep 22, 2009 11:57:49 am BST
  • +1

You are AWESOME!!! Alt + F10 on boot is the trick. Thanks a bunch :)

Reply to JohnJay

21

wiredwrong, on May 2, 2009 3:16:27 am BST
  • +2

Thank you, thank you, thank you. I could just kiss you. Been googling all night trying to find a way to factory restore a Aspire One and the Alt-F10 did the trick. You're better than Acers support site :P.

Reply to wiredwrong

33

Ana, on Jul 4, 2009 10:46:01 am BST

God bless you man, I looked around the net for around 6 hours to see how I could format/restore my Acer Aspire One because of the stupid Win32/Virut.NBP virus! And this did the trick! I didn't even know I had this on my Netbook!

THANK YOU THANK YOU THANK YOU THANK YOU FOREVER! This didn't only help me now, but it'll help me in the future if something similar happens again, not to mention that my aunt has the same PC and she knows nothing about PC's, this will be useful for her too!

THANK YOUUUUUUUUUUUUUUUUUUUUUUUUU!!!

Reply to Ana

35

freak, on Jul 14, 2009 6:22:14 pm BST

THANAAAAAAAAAAAAAAANK YOUUUUUUUUUUUUUU!!!!!!!!!!!

Reply to freak

37

JCHC, on Jul 20, 2009 4:57:21 am BST

Muchas gracias amigo, teniamos horas de estar intentando arreglar el XP de la Acer One y de estar googleando... pero el Alt+F10 era la solucion!!

Saludos desde Costa Rica y muchas gracias de nuevo...

Jose...

Reply to JCHC

48

kintarowins, on Aug 11, 2009 4:29:07 pm BST
  • +1

Alt + f10 your a life saver!!! I put a virus on my acer and it wouldnt let me go into the recover file but the atl f10 function worked when booting up. I was going punch my computer right in the face but you have saved its life it thanks you!!

Reply to kintarowins

49

Dharshan, on Aug 15, 2009 9:31:08 am BST

Hi this is Dharshan from Bangalore I am using Acer aspire 5315 while installing MS office by using file(copied from other system with pen drive) system will allow me to running the Microsoft® and will be saved in program file however this will not be setting to windows start button which means I cannot open the program and start working.can some one can help me out on this issue.

I would be very great full to you an early response

Reply to Dharshan

61

culebra, on Sep 11, 2009 12:28:49 pm BST
  • +1

Thanx xpcman u dont know what a hard time i have whit this comp. first this was a friend computer that i was fixing sec. because dont have a cd-rom so u can easy fromat and third because he didnt made the usb recovery. but the alt-f10 work at the first time.

Reply to culebra

64

MikeC, on Sep 15, 2009 5:40:56 pm BST
  • +3

I got the following: Windows could not start because the following file is missing or corrupt : \WINDOWS\SYSTEM32\CONFIG\SYSTEM
..and then suggusts to attempt repair using original Windows boot disk, but Aser One doesn't have boot it disk-less, what would I do in situation like that?

Thanks very much !

Reply to MikeC

66

Chase, on Sep 19, 2009 7:56:19 pm BST

I appreciate it very much

Reply to Chase

68

RelievedUK, on Sep 24, 2009 9:50:54 pm BST

Xpcman.......THANK YOU. My son's Acer Netbook displayed this error message <windows root>\system32\hal.dll. and your alt f10 trick seems to have worked, my only concern is that I have no idea what caused the problem in the first place and as the machine is still under warranty (it's only 6 months old) would it have been better to send it back? Could this happen again?
Any advice much appreciated.

Reply to RelievedUK

69

wist, on Oct 9, 2009 6:27:54 pm BST

OMFG i was about to throw my computer away lol i had no idea about how to fix my acer and you saved my life lol thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!­!!!!!!!!!!!!!!!!!!!!!!!!! the alt f10 thing worked amazingly thank you thank you thank you

Reply to wist

7

zoo, on Jan 21, 2009 1:33:53 pm GMT
  • +4

Yes, restore CD or restore USB boot drive.

Check out eBay for "Aspire one recovery".

Reply to zoo

8

Acer1, on Jan 23, 2009 4:20:58 pm GMT
  • +5

If you are in USA, then you can call Acer and ask for recovery CD. They will mail it to you free.

Reply to Acer1

19

tgfree, on Apr 13, 2009 12:14:22 am BST

Could You plz post phone # or a website that has the #

Reply to tgfree

27

Dan, on Jun 4, 2009 9:45:12 am BST
Reply to Dan

28

Tj, on Jun 8, 2009 5:12:58 pm BST

What is that number for free recover media? the site wants $19.95 https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer

Reply to Tj

62

muffin, on Sep 12, 2009 12:37:36 am BST

I failed to set a password on my acer, so when I tried to get back in, i was not able to and had to do a restoire.

Acer did NOT send me a free restore disk when requested.. I had to pay $20.oo USD to get one. So i guess some may get it free and others have to pay for it. Mine came straight from Acer themselves. Not a third party.

Reply to muffin

9

xpcman, on Jan 23, 2009 4:29:44 pm GMT
  • +1

Download the instruction pdf from this site

http://www.acerpanam.com/...

Reply to xpcman

10

Toby, on Feb 10, 2009 12:16:56 am GMT

My Acer Aspire One ZG5 will not boot with the external usb CD Drive and the Factory CD's!
The drive in the laptop has only one partition of 8GB, there are no other drives that i can detect!
I also cannot start the machine with any other boot cd or an oem version of XP without getting
the blue screen of death.
It will not start using the lan boot PXE either, even with the factory CD's and server software.
How does the factory load the dam thing?
The ALT+F10 is usless at this point because the partition is gone!
And it will not start with cloneZilla either in case you didn't read the first part of this message!
I can make it boot to a windows 98 command prompt ok, but noting els works!
I can use windows 98 cd to partition the drive but it is only 8GB in size, so space is limited.
When i try to boot with the factory CD's, all i get is a flashing curser and noting els.
I can't even boot Hiren's or ERD Commander!
Any other ideas?

Help!!

Reply to Toby

11

SteMinardon, on Feb 18, 2009 10:08:54 pm GMT

Hi Toby!
Still having trouble?
I re-installed XP recently on my Missus' Acer. I used a boot util called BartPE which was made to boot from usb stick using PEtoUSB and booted to that. Setting up the first time to use BartPE from usb is a bit long winded, but it is a very useful tool to use - I use it for work purposes all the time! It comes pre-installed with some useful tools for troubleshooting and can also delete/re-partition your drive. I just wiped both partiotions and used the full drive.

After a successful boot from usb, you can then copy the contents of your XP CD to a folder on usb (sorry, I'm assuming you have access to another PC for all this!) and install from there.

Hope this helps...

Reply to SteMinardon

12

shimafox, on Feb 21, 2009 7:32:07 pm GMT
  • +1

Man u need winxp sp3 cd, i got the same problem like u but now i can use ZG5 with xp

Reply to shimafox

13

Homer, on Feb 26, 2009 5:32:24 pm GMT
  • +2

Plug in the optical drive with your XP disc in it and then reboot and press F2 and enter the BIOS. Under the BOOt menu you will see that the lat bot device is USB cd rom. If your HD is not working then it should move through the various devices that aren't there and then boot from the cd rom . I haven't had to do it but it should work like a normal installation. do a full format during the installation. and try to use a copy of XP that has service pack three on it and the you can disable the Mcafee anti virus ( which is garbage anyway) and I would recommend the New Zone alarm, Anti virus and Firewall. it's on sale at Fry's for $25. it works great.try that see if it helps. If you're still able to get windows loaded even if it's not working properly you can use the same Optical drive and run Partition Magic. to format and partition the drive before yo do the above suggestion. I hope this helps you good luck

Reply to Homer

20

ba ttosai, on Apr 23, 2009 12:37:14 am BST
  • +1

Recovery first and then install a magic partation to partation a hardisk in to two

Reply to ba ttosai

14

Homer, on Feb 26, 2009 7:11:35 pm GMT
  • +3

After you enter the BIOS by pressing F2 during boot up scroll over to the BOOT menu and press enter . Scroll down to the last option USB CD Rom and then use the F5 key to move it to the top of the boot list order. Then press escape and then F10 and enter. Then use your DVD /cd burner to load XP.

Reply to Homer

16

Johnny Lifeson, on Mar 16, 2009 9:00:18 pm GMT
  • +2

The F2 on boot up get's you to th BIOS and Select USB CD/DVD for first boot. Mine hasn't died yet, but I have the restore DVD's, and was able to boot Fedora Core Live on the Aspire One XP Web Book.
Works fine here..

Reply to Johnny Lifeson

18

hemant, on Apr 8, 2009 4:51:02 pm BST
  • +3

I want format my system
so i have need acer aspire one zg5 driver

Reply to hemant

22

KalaMarie, on May 2, 2009 4:47:01 am BST

I've tried alt+f10 and the computer starts to load the recovery program but then it says file/minint/system32/ntoskrnl.exe could not be loaded. the error code is 4106. what does this mean and how in the world can I restore my computer because as of right now its just a piece of junk sitting on my desk.

Reply to KalaMarie

23

Pacman1131, on May 9, 2009 8:01:03 am BST
  • +1

Its a CDless OS, that means you dont need a operating cd.

heres the steps to erasing pc & it puts all the rest of your desk top software back all in 20 minutes,

(Steps)

Go to Start .
All programs .
Click on Acer Empower technologies .
click on Restore systems to default.
Click ok.

the system shuts down Automatically & erases & put every back including PC desktop Software.
your DONE ,Good luck.

Reply to Pacman1131

24

fr334ky, on May 13, 2009 7:00:40 am BST

THX Mr. PacMan your solution is the best...

Reply to fr334ky

25

kane88, on May 13, 2009 1:17:11 pm BST
  • +2

How the hell am I supposed to go to start menu, if my PC doesnt even go beyong the start up acer screen...I have a "BootMGR is compressed" problem....if I put the recovery disk in...I get a "ntoskrnl.exe is missing.."
please help....I have BartPE, PEtousb, Acer aspire one recovery disk with xp sp3.iso and a 4gb usb...what can i do with these to allow my AAone to boot from the usb and restore factory settings

Reply to kane88

40

kiran, on Jul 25, 2009 10:41:07 am BST

Hi there can u please please telll me how to change the language of the whole system cause eveything is in spanish cause i bought ths laptop in spain so its in spanish how can i change the whole system in english they dont even gave me the cd .. please tell me howw please anyoneee?????

Reply to kiran

52

Joe, on Aug 19, 2009 1:25:21 pm BST

HI Pacman, I am currently on holidays and I have been loading all my pictures on my netbook. Now windows won't load. I don't want to use the erecovery as I don't want to lose my info. I have been reading everywhere and can't figure out a way around this. I tried doing a usb key bootdisk using usb_prep 8 but it didn't work. thanks!

Reply to Joe

53

glossdot, on Aug 21, 2009 9:58:39 am BST
  • +2

Can acer recovery change Italian Language to English Language? What is the default setting of acer language?

Reply to glossdot

54

Jef, on Aug 26, 2009 3:13:38 pm BST

But what can I do if the old Windows starts up again and again and again... ... ...?! :S

I mean, even after I use the eRecovery Management and click on "restore to default" option, the system shuts down automatically but restarts normally, instead to enter the recovery mode...

I guess there's something wrong with that "pqservice" partition... Any solutions ?!

Reply to Jef

26

djcarlypr, on May 29, 2009 10:17:35 pm BST

Hi guys I had a problem and I fixed with yours tips thanks!!

Reply to djcarlypr

29

genuine209, on Jun 21, 2009 8:47:38 pm BST

Are you still in need of help cause i know how to make the usb stick operate with windows so it will install. i just redid mine last night. if so get ahold of me at my email and ill send the directions.. peace

Reply to genuine209

30

jason, on Jun 25, 2009 9:23:08 am BST
  • +1

Hi, ive had loads of trouble with my aspire one and noticed you have figured a way to fix it,


after researching loads of ways to do this i think i have the basics, however i cannot find a copy of windows xp sp3 it should be around 500mb but i cant get hold of one, i know what to do once i have this file (i think) create mountable usb and boot from that using the cd key provided on the bottom of my acer

the model is the zg5 and alt + f10 wont work, and erecovery was not on the system, the system boots up only momentarily and then bsod resets the system so you see i must boot from another source and i dont have an external cd drive.

thanks for anyhelp :)

Reply to jason

31

genuine209, on Jun 25, 2009 8:49:18 pm BST

Hey jason,

looking for a copie of windows xp sp3 try typing in windows xp sp3 torrent. now im not to sure how legal it is or anything so its at your own risk. maybe a friend could loan ya a copie of it temporarily.

also once you create the usb drive with windows xp on it after its all installed go into c: and look for boot inf file. then open it and delete the registry that says something about the usb repair and click save. that will then remove annoying select either windows xp or usb repair at the startup screen.

the best way to create a usb bootable is us the program called kokumo so usb or something like that. i have the directions if your in need of them it will tell ya step by step on how to do it. I still think the bet thing you could do is maybe see if a friend would let ya borrow a cd or something. peace!

email me if ya need at genuine209@yahoo.com if ya need those directions

Reply to genuine209

36

cocutzamisca, on Jul 15, 2009 12:59:54 pm BST

Ok here's an ISO sp3 of xp available on microsoft's site http://www.microsoft.com/... use winrar archive to extact and run the set up

Reply to cocutzamisca

34

Bammer777, on Jul 11, 2009 6:25:08 pm BST

Genuine209: I need your directions for the Acer aspire one. Thanks!

Reply to Bammer777

32

johpat, on Jun 27, 2009 7:48:48 am BST

Hi guys i also got this kind of problems in my acer aspire one. with the help of your discussions here i fixed mine and my friends acer too. thanks.

Reply to johpat

38

M, on Jul 20, 2009 8:28:06 pm BST
  • +1

FYI:
The Aspire One systems labeled with the model ZG5 are actually an Aspire One AOA110 or an Aspire One AOA150. Any information will be listed under AOA110 and AOA150, rather than ZG5.

Source:
http://netbooks-us.custhelp.com/app/answers/detail/a_id/108/­kw/ZG5/r_id/166

Reply to M

39

ricky, on Jul 24, 2009 9:02:52 pm BST

Thank you sooo much thanks alot it really saved my life thnks............

Reply to ricky

41

edo, on Jul 27, 2009 7:08:47 am BST

I just waned to thank the gentleman that mentioned the <alt> f10 trick.
It worked like a charm and saved me countless hours of trial and error with
USB drives etc. I was done in 5 minutes.

Thanks again.

Reply to edo

42

Jdun, on Jul 30, 2009 8:04:02 pm BST

For those of you that have Aspire One (netbook) and window XP installer could not find HD problem.

You must switch the SATA Mode (BIOS) to IDE from AHCI.

Hit F2 at boot screen -> Main -> SATA Mode -> IDE

This will allow Window XP to see your SATA.

Reply to Jdun

44

Pro Pc guy, on Aug 9, 2009 10:05:43 am BST

Hey i know what to do in order to restore it but when i press restore system to default thing..
it restarts my computer and then just loads windows up normally any one got a solution?
and if i press alt+F10 at startup nothing happens...

Reply to Pro Pc guy

45

., on Aug 10, 2009 9:25:10 pm BST

They absoulte do not send you the Recovery CD set for free now if you pass 90 days. Just spoke to 2 Tech Support folks got the same answer. They will sell you one for $19.95 + shiiping and handling. Try to explain to them I just got out of the hospital 2 - 3 weeks ago (heart transplant) and need to have a laptop for emailing while I go back for biospy but they really can care less. Their tech support sucks. I will look into uying some other brand other than ACER if you folk still shopping for one. I suggest if you recetly buy this and is happy with it you need to get the recovery CD set before the 90 days period running out and you leave hanging dry.

By the way it would be very appreciated if someone can post the recover cd in megaload or something so I can download it. My netbook is DEAD and is not a 3 pound paperweight. I havwe no mobility for then next 6 month as I am suppose to avoid human contact except biospy. I am using my friend PC to write this.

Reply to .

51

Rolando, on Aug 18, 2009 5:10:19 am BST

Amigos no se todavia si esto va funcionar pero al menos parece estar corriendo bien,, Muchas gracias el Alt+F10 fue aparentemente la solucion..

Reply to Rolando