Lost control of sound - Trojan Virus

Closed
Di - Jun 28, 2010 at 11:19 PM
 Di - Jun 28, 2010 at 11:29 PM
Hello,

I lost use of my sound after finding out that I had a Trojan virus. I can still get to the prompts, but I am unable to activate the sound or add the icon to my desktop. I have a Dell Inspiron 1520. Even though I have no "sound", when I get an email or open outlook explorer, I get a loud beep-type sound like a smoke detector! So, obviously, my computer is still capable of making sound.

Any help would be greatly appreciated!

Thanks...

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1 response

mijack Posts 68 Registration date Monday June 28, 2010 Status Member Last seen December 10, 2012 10
Jun 28, 2010 at 11:25 PM
Hi, there:

That beep sound is from the computer. It doesn't mean your computer is working well. Try anti-virus programs to clean the trojans out.
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Thank you...I have run the McAfee and AVG multiple times and they both say that my computer if virus free...what do you recommend now?

Thanks...
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