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My dell inspiron laptop will not start up

Last answer on Nov 20, 2009 11:20:03 am GMT tingxuan, on Nov 18, 2008 11:19:46 am GMT 
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Hello, recently I have just switched the hard disk of one of my inspiron laptop to another laptop, also an inspiron. However, I have encounter some problem.

"When you press the power button, If your laptop powers on, the lcd panel is pitch black blank screen, not even back light power, no dell startup screen, you hear the fan spin up, you hear the hard disk spin up, in this state one of the 3 LED lights blinks for 7 seconds (I think numeric keypad), and then if everything switches off silent. The only LED on after that would perhaps be the battery charging indicator. it could be a memory DIMM gone bad, If you have two dimms try one, then the other to confirm"

That is the description of the problem. When I go online, they suggest that my memory DIMM might be spoilt. May I ask, How then can I solve this problem? Is it a hardware problem whereby parts of the laptop needed to be changed or?

Thank you for your reply.

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1

xpcman, on Nov 18, 2008 5:41:39 pm GMT
  • +7

You can try to remove one of the RAM cards it you have two.

Reply to xpcman

2

steve.q, on Nov 19, 2008 9:00:03 pm GMT

Hey if you end up needing to open up your case there are some great repair manuals here.

http://www.laptopmanuals.com

Dell Latitude c500-c600 3.8 mb
Dell Latitude c400 1.9 mb
Dell Inspiron 9100 4.6 mb
Dell Inspiron 7000 6.6 mb
Dell Inspiron 8500-8600 3.7 mb
Dell Inspiron 8200 4.7 mb
Dell Inspiron 8100 4.1 mb
Dell Inspiron 8000 1.6 mb
Dell Inspiron 7500 1.3 mb
Dell Inspiron 3700 2.5 mb
Dell Inspiron 5000 2.7 mb
Dell Inspiron XPS 9100 4.6 mb
Dell Inspiron 4150 4.0 mb
Dell Inspiron 4100 4.7 mb
Dell Inspiron 4000 2.6 mb
Dell Latitude c510-c610 2.9 mb
Dell Latitude c540-c640 2.8 mb
Dell Inspiron 3800 1.3 mb
Dell Inspiron 1100-5100-5150 3.5 mb
Dell Inspiron 2100 series 3.9 mb
Dell Inspiron 2600-2650 4.4 mb
Dell Inspiron 3000-3200 3.9 mb
Dell Inspiron 3500 4.9 mb
Dell Latitude D500 3.4 mb
Dell Latitude D400 2.6 mb
Dell Latitude CS 3.7 mb
Dell Latitude cpx H-J 7.3 mb
Dell Latitude c800 3.8 mb
Dell Latitude C810 3.3 mb
Dell Latitude C840 3.7 mb
Dell Latitude cp,cpi 8.1 mb
Dell Latitude cpi-R 5.0 mb
Dell Latitude cpt-S 4.1 mb
Dell Latitude cpt-V 3.8 mb

Reply to steve.q

3

Spacefruit, on Apr 18, 2009 9:47:26 am BST
  • +1

I had same thing.

Solved by changing RAM.

Reply to Spacefruit

4

d, on Apr 25, 2009 4:36:10 pm BST
  • +1

The same thing happened with my computer and I had my screen replaced. Having my screen replaced was cheaper than I thought total cost was $110 including tax and labor.

Reply to d

5

leatherneck1971, on Jun 7, 2009 2:42:30 pm BST
  • +1

I had this issue, did some research on internet, did not find fix that I discovered for me, might not work for everyone, but could hear the startup sounds, as a normal startup but screen remained blank/black and the power buttons seemed to go into hibernate mode, so shut it down manually with off button, removed the battery and turned it on and discovered it came on normally every time, tested several startups, went into power settings on lap top set all to "never", put batter back in and it boots up normally and screen comes on normal now. Accidental discovery no guarantee it will work for everyone but it worked for me!Still need a solution for this problem?

Reply to leatherneck1971

6

Mark, on Jun 8, 2009 6:17:04 pm BST

Removal of the Li-Ion battery in my Dell 7500 Inspiron also worked for me. I suspect that the battery will no longer hold a large enough charge to facilitate start-up on the battery. Thanks for sharing!

Reply to Mark

7

SG1_Guy, on Jul 13, 2009 6:17:41 pm BST
  • +9

Fnally, a Recent thread on this subject...
There's 2 different power issues on Inspiron 2500/8100/8200 Laptops I have seen.

I have been re-building working machines from about 40-odd dead ones, so I probably have seen almost oll the issues by now.

One is using under-powered chargers (70watts from a 2500/8100) on an 8200, which wants a 90watt charger. The 70watt will charge the batteries on an 8200, but if you run the computer with it the machine will operate using your Battery Mode energy saving settings. Not a catastrophe. Just go into the BIOS setup and set the batter mode settings to all the max settings. Just remember you did that if you DO operate on betteriy, because it will drain faster.

The second is a little harder. Under the palmrest, right behind the touchpad, is the batter charger/power circuit board. The "stud" that this screws into easily breaks free from the motherboard, and the board gets loose. The bext wat to fix it is to take apart the machine, epoxy it back on, and re-assemble. The card has 1 screw and is also held by one of the palm screws that passes thru it. Don't use crazy glue!!! Please. That junk dries-out and falls apart on non-porous materials. Use Epoxy.

You have to remove the keyboard (4 screws) and palmrest (8 screws) AND the display (3 screws) to really get in there. Also the video card is you have one of the accelerator cards like an nVidia (3 screws).
The 3rd screw on the video also uses that same stud, so it MIGHT just spin. If so, pull out the video card, and lift the power board up with it. Hold the stud with pliers to remove the screw.

CAUTION: There SHOULD be a spacer on the Left screw hole of the power/charger board. I looks like the stud, but has no internal threads. It Usually stays stuck to the charger, but not always. So make sure it's not rattling around in the machine. Also don't mix them up... Give the epoxy time to dry before re-assembling.

This is a good time to blow-out the dust on the CPU cooling fins, too...

If it still won't power-up, the motherboard has issues, and it's not worth fixing unless you have free access to parts. Sell it for parts on eBay, or buy another dead one and Frankenstein them together. Like I have been doing...

John

Reply to SG1_Guy

8

djemr, on Aug 31, 2009 1:57:35 pm BST

I had the very same problem on a friends computer. I thought it might be a memory issue. The way I fixed the problem was simple. I only removed the memory from slot "A" to slot "B". After a successfull boot up, I thought that it might work again on slot "A" so I replaced it to slot "A". Guess what, it worked like a charm!

I hope it helps.

Reply to djemr

9

AcmeUK, on Sep 26, 2009 2:31:39 pm BST

Hi

I had a 'black' screen on nice's 2600. It turned out that the video card had died. Got a replacement off eBay. Fairly easy to replace. You can get the Dell Service Manual here :-

http://support.dell.com/support/edocs/systems/ins2600/en/#pr­inted_documentation

Hope this helps.

Reply to AcmeUK

10

RichS, on Nov 19, 2009 1:37:11 am GMT

I found this message thread as I was looking for a solution to the same problem: An old Dell Latitude D500 stopped powering on and booting.

With a charger and fully-charged battery (checked the LEDs on the pack), pressing the power button would cause the power and hard drive LEDs to light. The floppy LED would flash about 8 or 9 times, then all the LEDs would go out and the charging LED would light.

I removed the two memory SO-DIMMs (under the 'M' panel on the bottom) and carefully used a pencil eraser on the gold contacts.

After I put the memory back and buttoned it all up, it worked fine again.

Reply to RichS

11

 Jim, on Nov 20, 2009 11:20:03 am GMT

I had the same problem with my Inspiron 1545 laptop. Screen blackout, no power up, but the fan and the dvd rom was running. I just removed the SO-DIMM and gently cleaned them with a pencil eraser. It worked fine again. I had to repair my Vista though.

Reply to Jim