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HP Keyboard buttons not rsponding

Last answer on Oct 18, 2009 1:20:28 pm BST Mjc-Motors, on Nov 12, 2008 11:50:10 pm GMT 
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Hello,
I have recently bought Hp Pavillion m9365 uses Vista computer but after 1 week the side buttons for email, internet, search etc dont respond (left side of the keboard) and neither does the cd functions buttons on the right side of the keyboard) work
I have restored it and then they work but when shut down and start up again they dont work again HP said they take around 4 mins to kick in due to separate drivers but now they dont work.
Also the numl ock caps scroll indicator that lights up blue when pressed on keeps dissapearing too and i have to keep going into recovery manager to reinstall each time the ON SCREEN CAPSNUMSCROLL LOCK INDICATOR
PLEASE HELP AS I DONT KNOW WHATS CAUSING THIS
My keyboard is wirelss and the volume and sleep buttons do work the othe side ones simply dont respond when pressed my keyboard S/N is CZ75010901

regards
Mark

Configuration: Windows Vista
Internet Explorer 8.0

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1

xpcman, on Nov 13, 2008 12:21:47 am GMT

Take it back and get a different computer.

   
Reply to xpcman

2

mjc motors, on Nov 13, 2008 10:05:13 am GMT

Is it the pc that is wrong or maybe the keyboard as it soemtiems works then sometimes the keys work like nopw then doesnt

   
Reply to mjc motors

3

DON, on Feb 5, 2009 5:46:54 pm GMT
  • +1

I HAVE THE SAME PROBLEM , TECH ASSITANCE SAID BAD KEYBOARD , SO I ORDERED A NEW ONE ,HAVENT GOT IT YET , WELL SEE IF THATS THE PROBLEM , I DINT THINK SO , BUT THE NEW KEY BOARD IS A USB , SO MAYBE IT WILL BE BETTER

   
Reply to DON

4

DON, on Feb 6, 2009 5:47:39 am GMT
  • +1

THE NEW USB KEYBOARD WORKS JUST FINE , I STILL THINK THERE IS A DRIVER CONFLICT, ALSO I SEEN A DRIVER UPDATE FOR YOUR PROBLEM ON THE HP WEB SITE

   
Reply to DON

5

guest, on Feb 20, 2009 11:16:14 am GMT
  • +5

You need to reinstall kbd.exe. Go to HP support page and download

   
Reply to guest

6

naahnaahnaah, on Apr 9, 2009 3:24:00 pm BST
  • +3

Apparently, taking out the battery, pressing the power button for a few seconds, and replacing it will reset the
motherboard, this works on DELL laptops, but I thought I'd post now for others who, like me, don't know the
right place to go to find an answer.

   
Reply to naahnaahnaah

8

 Nasir Mahmood, on Oct 18, 2009 1:20:28 pm BST

Thank you very much it solve my problem i really thank you for this act of kindness

   
Reply to Nasir Mahmood

7

D Roc, on Jun 18, 2009 5:13:59 am BST
  • +1

Yup, that was it

i had the same problem and removal and replacement of the battery solved it :)

   
Reply to D Roc
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