Hello,
I did have sound a few days ago, now nothing. I checked all the cables and diagnostic test shows my sound is working. It probably started after I purchased another external DVD RW drive and loaded the NERO information for the driver. It messed up my compouter so I just uninstwalled the NERO file and now I show I have all my DVD RW showing and working, but now I have no sound. Need I tried all the computer testing that I could and still say everyTHING is working, except I have no dial tone on one of the testing. Any help will be appreciated.
Configuration: Windows Vista Internet Explorer 7.0
Check out these sound device tips from Microsoft:
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You must go to control panel....then dbl click on sounds and and Audio devices....then click on (your sound device?) Sound??? (names change depending on your sound card) device - might be at top or 2nd down from top... dbl click on it! Go to Driver and click on it....hit uninstall button...and exit everthing....now in control panel (note - some ver will automatic see hardware found - click install if this pops up) click on Add Hardware - and follow promt (s) ..Should take care of it - Updateing hardware / Software drivers form (xxx) will not...Updateing software from (xxx) your Laptop provider will not...
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