Can't install/download itunesSolved/Closed

Question

Hello,
I have a new HP 505 Touchsmart running Vista 64 bit.  I cannot seem to download and install ITunes 8 from the Apple webpage.  It says downloading, but then it sits at 0% for about 40 minuts, and then times out.  Any ideas??
Thanks

Liverbird · Accepted Answer

Han,

if you are still having problems installing iTunes try this solution that I used for a family member having the same error:
go to start>>control panel>>user accounts >>create a new user account that has admin
in the new user account try to install iTunes for all users.

If it installs, log out and go to your usual account, check you have access to iTunes and can use the program, set it to find your music and create the library.
Once your happy its installed and fully working you can delete the spare user account that you made.

luke · Answer

i have the same problem as well I will tell you if I find out

sophie · Answer

i have the same problem to I just asked my brother and he did it straight away lol 
my advice would be  ask  sum1 or read the instuctions 
sophiexxxx

Han · Answer

I can download it but it wont install... Something about windows installer being incorrectly installed, but I dont know what that is, or how to fix it-HELP

BBB · Answer

i thinkthe site is wacked I dont even get a download screen it says that is been down loaded but is no where to be foiubd

dark magician master · Answer

I try to download itunes on an windows 2000. I can't even download. I just got a new ipod touch and I can't even use it. what does a guy gotta do to get downloads for old computers. this sucks yo. what kind of people make computers and can't let people have new downloads for real old computers yo.

Caro · Answer

If you have an older computer try downloading an older version of itunes from www.oldapps.com, I keep getting there is a problem with this windows installer package. a program required for this install to complete could not be run. and then itunes reverses the install. I have went back and downloaded a 7 itunes and it downloaded just fine. I really hate vista.

kal · Answer

man ive been trying forever to fix it but its not working

peter · Answer

i have vista ultimate 64 as well I have no problem installing it. what you have to do is install itunes. then go to the apple.com website and get quicktime for I tunes ( its more of an addon for itunes)

rose · Answer

You have to go into explorer and clear all of your cookies, your temp. files, and your internet history.  As soon as you do that, it'll load.  I don't know why.

=) · Answer

YOU HAVE TO SIGN INTO YOUR ACCOUNT WITH ITUNES OR CREATE AN ACCOUNT =)

Elliot · Answer

Go to apple's website. Click on the download tab. Choose to download just the Quicktime application. Follow that through to installation. Next go back to the apple site and click on download tab again, download itunes 8. ONce this is done make sure to run the download so it installs. After all is said and done itunes should open up for you. I think that apple mistakingly forgot to couple the quicktime application with the new version of apple's itunes when they put the new service update out. I hope that it works for you. 

Elliot

mdh · Answer

hey u know I was having the same problem downloading the latest version of iTunes but I quickly solved it by updating my windows xp 
well it worked for me good luck Bye

memy74 · Answer

I recently restored my computer (with windows xp) back to it's factory settings.  I have been trying to download itunes to my computer again, and everytime it cant even get past the file download.  It gets to 77% and then nothing happens!  The little sheet of paper moves from the globe to the folder still, but it just stays at 77%.  What do I do?

monica · Answer

my thing will install but then it says system error somthing adapdata 
i am going crazy

bk · Answer

itunes says its downloaded then it wont let u do anything im pissed its impossible I need thisss

bk · Answer

You have to plugg in your iPod for it to work

tomwomack · Answer

I have had Itunes on my PC (Windows xp) for two or three years, and suddenly it wont open...tried downloading it again, and it wont install

Miley Cyrus · Answer

Hey guys it's me miley cyrus and I just wanted to say that you need to go to www.iTunes.com and hook up your USB cord/charger to iTunes and click download now. It should start automatically. Make sure that your iPod in on the cord (hooked up) turn it on and on and press the arrow/button to "slide to unlock" and you should end up at the home page.(I'm using my iPod right now)

bt · Answer

Try turning off your virus program.

kp · Answer

Go to https://support.microsoft.com/en-us/help/290301
and download the tool and remove all your Itunes apps includin Bonjour and Quicktime.

Then reinstall the itunes 8.2
kp

abgar : ) · Answer

okay, well you know where you type in your email address and click the big blue download button? well scroll down, and theres a whole bunch of info about it in little print, keep scrolling down and there will be in blue letters (that you can click on) 64-bit edition, or something like that, click that and install that one.
hope I helped : )

zenken1 · Answer

My case is different.  I got Itunes and Quicktime to Install with no problem on my laptop but it will not install on my desktop.  Bothe are running Vista Home Premium and have mostly the same programs.  The only real difference is Laptop has Intel processor and Desktop has AMD processor.  I had the same thing with Apple support.  They could not help because my Ipod was out of warranty.  There is nothing wrong with my Ipod.  They were no help at all.  Any Ideas?  Thanks  Note:  This is an update to 8 inbothcases.  Updates in the past have worked ok.

bec · Answer

I used Mozilla and it worked like a charm...don't know why, but IE wouldn't do it forme.

jb · Answer

Use a different web browser, I downloaded firefox and was able to download itunes with no trouble via that browser

Steph · Answer

everytime I try to download itunes when gets to 68% the download just stop.. someone help me, please!

Steph · Answer

everytime I try to download itunes when gets to 68% the download just stop.. someone help me, please!

i installed itunes! · Answer

>Click Tools
            >Internet Options
                          >Delete...
                                    >Make sure Temporary internet files, cookies and history boxes are all checked
                                                     >Click Delete

Now Download iTunes 8.0
it worked for me.

J.E.T. · Answer

Sometimes it matter what type of computer you have like mine is a vpr Matrix. The type of service that you get from the internet counts too. I hope that helps you.

Bembly · Answer

Itunes just will not work. It uploaded 7 fine. But that wont run my ipod. Any other more recent ones will NOT work. The green downloading bar always gets to a certain percentage per edition of itunes then wont budge anymore. Its really annoying and apple and microsoft are well out of order for this. People spend so much money on ipods and everything else just to end up not being able to use them. I'd rather get a refund and buy a standard Mp3 player seeing as everything about Apple is a let down. Everyone whos ipod doesnt work should be entitled to a refund or they should at least fix the error. So unfair. How do you complain to Apple, not via phone call??

dENISE · Answer

my itunes wont down load I downloaded the new version of itunes and it said something about downloading a mobile thingy am not sure so I erased my itunes and quicktime just stayed on there I try to download itunes and it downloads and everything but than at the very end it was error try downloading again (i been trying to do this for 2 weeks now and it still says the same thing and  am not sure what to do any more can you please help me thanks

sim · Answer

my itunes does not open it says downloading then run applictation and then it says that  itunes was not download properly 
what to do?

liam · Answer

i solved mine, go to start,,, run,,,, enter,,regedit.....select (hkey..localmachine)... then select software..lok for apple, and then delet ,,, make sure before u start download to delet all temp internet files..... it worked for me...

boss · Answer

hi there I am Tashi.If U have a problem downloading using 64 bit os then install a soft ware to download like download accelerator plus and try downloading its very easy or change the downloading site it may have problems

taji · Answer

i am trying to download skype in my iphone 16 GB but it is asking me to for my itunes id and password which I dont have. do I need to have itunes downloaded in my iphone to download skype?

DJS · Answer

just download it from a different website.

shauna · Answer

that happend to me in a differnt way. you should get a newer vierson of itunes that mite help.(googles always ur friend)

Brian · Answer

I have dowloaded skype onto my mac. I have the latest program, however it sees to have missed a vital step where I give it my email address, password etc. It just ask me for my login name and password as though I already have a name registered and of course it doesn't recognise either and won't let me get any further.

Evil Wolf Girl · Answer

Try dowlaoding quicktime first. Mayne that would help! =)

Bangs · Answer

IT Seems I cannot down load and install music and moves from my PC even though I have the access of broadband.  How can you help

kazzy · Answer

mabey u r using google chrome. nothing downloads with google chrome try internet explora

joe · Answer

cant run itune

ros · Answer

i download itunes and then it says something about win32 or something like that application cannot be recongised

Ron · Answer

Bi good evenig how to download application,

haliej · Answer

i had the same issue basically I went to control panel and repaired "Apple software update" went back to programs and clicked on it and updated it then it let me download itunes from apple software update.

Can't install/download itunes

45 responses

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