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Can't install/download itunes [Solved/Closed]

Bosco - Latest answer on Feb 27, 2013 08:40AM
Hello,
I have a new HP 505 Touchsmart running Vista 64 bit. I cannot seem to download and install ITunes 8 from the Apple webpage. It says downloading, but then it sits at 0% for about 40 minuts, and then times out. Any ideas??
Thanks
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Answer
+140
moins plus
Han,

if you are still having problems installing iTunes try this solution that I used for a family member having the same error:
go to start>>control panel>>user accounts >>create a new user account that has admin
in the new user account try to install iTunes for all users.

If it installs, log out and go to your usual account, check you have access to iTunes and can use the program, set it to find your music and create the library.
Once your happy its installed and fully working you can delete the spare user account that you made.

nun-yo-bis-niss-perv- May 5, 2010 05:42PM
quick times the problem not all that other crap>>>>>>>>>>>>>u think u culd help
LO- Jun 23, 2010 02:09PM
My computer says that it needs some service package to install iTunes. Quicktime installed but now I can't get iTunes to work!
ItsRemiSon321- Jun 24, 2010 11:29AM
I have tried so many times to download itunes and it never works. It either says error 2 or Mircosoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken="1fc8b3b9a1e18e3b"process or Architecture="x86"... Please help me find a solution. I need my music!!! Thanks!
rafal- Oct 7, 2012 07:54AM
try to download it from utorrent :)
Pharris- Feb 2, 2013 12:25AM
Had my doubts, but this worked for me! Thank you so much!
Answer
+64
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everytime i try to download itunes when gets to 68% the download just stop.. someone help me, please!

Answer
+47
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>Click Tools
>Internet Options
>Delete...
>Make sure Temporary internet files, cookies and history boxes are all checked
>Click Delete

Now Download iTunes 8.0
it worked for me.

Bex- Apr 6, 2010 09:59PM
This just worked for me - thanks!!
bobby- Jun 2, 2010 10:28AM
what tools?....where is it?
jennie808- Jun 23, 2010 02:10AM
the tools in firefox or whatever were using
nina- Dec 24, 2012 11:26PM
install quick time alternative first, then i tunes installtion will automatically follow

http://en.kioskea.net/download/done/download-370-quicktime-alternative
Answer
+33
moins plus
i download itunes and then it says something about win32 or something like that application cannot be recongised

Answer
+27
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i solved mine, go to start,,, run,,,, enter,,regedit.....select (hkey..localmachine)... then select software..lok for apple, and then delet ,,, make sure before u start download to delet all temp internet files..... it worked for me...

Answer
+19
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everytime i try to download itunes when gets to 68% the download just stop.. someone help me, please!

tictac- Mar 31, 2010 11:46AM
your lucky, mine stays on 3% and times out
Permalink 888- Apr 6, 2010 07:34AM
Thats exactly what mines is doing. Ive tried to download this for 2 days now and the furthest it gets is 67 per cent then freezes and would remain like that forever if i let it!!
Permalink 888- Apr 9, 2010 05:02AM
Mine was doing the exact same thing. Tried to download it for about a week. Must have tried about 15 times at least!! I tried all sorts of things but finally found something that worked. I downloaded mozilla firefox, then cleared my browsing history, that still didnt work but then i turned off my pop up blocker through tools and internet options on mozilla firefox and then when i tried again it worked straight away.
LittleM- Apr 19, 2010 04:25PM
every time i try to download itunes it seemingly completes the download, but then it says some thing interrupted the download. ive tried over and over again and it takes like 3 hours to compete the doownlad. any ideas?
luke1995- May 21, 2010 06:15PM
atleast your not on a limited data plan i have to pay likeŁ10 a gig and it never downloads
Answer
+15
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i thinkthe site is wacked i dont even get a download screen it says that is been down loaded but is no where to be foiubd

vertigo5- Apr 5, 2010 06:51PM
me toooooo
Dave- Dec 13, 2012 10:29PM
mine says =
do not have permission to access file
-after have downloaded it.
PLEASE HELP ANYONE
Answer
+12
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hi there i am Tashi.If U have a problem downloading using 64 bit os then install a soft ware to download like download accelerator plus and try downloading its very easy or change the downloading site it may have problems

Answer
+10
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mabey u r using google chrome. nothing downloads with google chrome try internet explora

Answer
+6
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I can download it but it wont install... Something about windows installer being incorrectly installed, but I dont know what that is, or how to fix it-HELP

j3kay- Nov 13, 2009 01:37PM
same here ...exactly the same problem did u have any luck ? x
Permalink 888- Apr 6, 2010 07:38AM
Ive tried downloading it through google and internet explorer and neither work.. But will try mozilla firefox and see what happens. Thanks for the tip.
Permalink 888- Apr 7, 2010 04:04AM
Tried downloading it about 5 times last night through Mozilla firefox. That doesnt work either!! So internet explorer, google and firefox dont work for me. Any ideas anybody!!!
al- Apr 9, 2010 02:51AM
i have the same problem - tried explorer, firefox and chrome - none of the work. What can i do?? (other than get a refund on it!)
MQ- Jun 5, 2010 05:48PM
If you haven't already done so, turn OFF your POP UP BLOCKER until installation of iTunes set up is complete. Then turn POP UP BLOCKER back ON. Hope that works for you.
Answer
+5
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my itunes wont down load i downloaded the new version of itunes and it said something about downloading a mobile thingy am not sure so i erased my itunes and quicktime just stayed on there i try to download itunes and it downloads and everything but than at the very end it was error try downloading again (i been trying to do this for 2 weeks now and it still says the same thing and am not sure what to do any more can you please help me thanks

Answer
+4
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Use a different web browser, I downloaded firefox and was able to download itunes with no trouble via that browser

Answer
+4
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IT Seems i cannot down load and install music and moves from my PC even though I have the access of broadband. How can you help

Answer
+3
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Go to http://support.microsoft.com/kb/290301
and download the tool and remove all your Itunes apps includin Bonjour and Quicktime.

Then reinstall the itunes 8.2
kp

brit- Jul 17, 2009 11:06AM
nothing is working for me i have an ipod nano and nothing is working i tried about everything and im getting really pissed off can someone help me????
Answer
+2
moins plus
i have the same problem as well i will tell you if i find out

Lil Sami - Feb 26, 2010 09:33PM
Sami can only see up to step 4. Would you send it to me?
Thank you.
Sami- Feb 27, 2010 01:24PM
Hello Lil :)

If you're referring to step 4 when it says "Install the latest version of iTunes", then that is the last step, I didn't miss any out.

Sorry for the confusion.

Sami :).
Lil Sami - Feb 26, 2010 09:33PM
Sami can only see up to step 4. Would you send it to me?
Thank you.
itunesdisaster Sami - Mar 11, 2010 05:54PM
I only see 4 steps here. How do I skip to step 9? There are only steps 1 - 4!
Sami- Jan 4, 2010 12:17PM
Everybody scroll down and look at my solution about firefox. It makes no sense of how it works but it actually does work :D.
Answer
+2
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my itunes does not open it says downloading then run applictation and then it says that itunes was not download properly
what to do?

Answer
+1
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man ive been trying forever to fix it but its not working

robin- Dec 31, 2008 12:24PM
hey...im glad im not the only one with this problem.I thought it was my computer.when i go to the apple website to try to download it.it wont let me.it only lets me choose it for windows 2000.and when i download that it give me itunes 7.3.i just bought a new ipod and version 7.3 wont work for it.so please someone find an answer because this sucks!
lovesthoselabs- Dec 31, 2008 01:21PM
I have been trying for days to install itunes. Apple won't help me because my ipod is out of warranty, even though I explained I am not having a problem with my iPod, but the SOFTWARE. I have deleted all apple files, emptied the recycle bin, uninstalled mcafee, updated windows, downloaded itunes again and it still has not installed. The error I am getting now is insufficient priveliges...so, I reloaded mcafee and haven't a clue what to try next. Any advice would be appreciated. Thanks,
rose robin - Jan 5, 2009 08:58PM
According to the experts, go into explorer, delete your cookies, your history, and your temp. files. It'll load after you do that. I promise.
Permalink 888- Apr 7, 2010 04:06AM
Tried that. Didnt work
Answer
+1
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Go to apple's website. Click on the download tab. Choose to download just the Quicktime application. Follow that through to installation. Next go back to the apple site and click on download tab again, download itunes 8. ONce this is done make sure to run the download so it installs. After all is said and done itunes should open up for you. I think that apple mistakingly forgot to couple the quicktime application with the new version of apple's itunes when they put the new service update out. I hope that it works for you.

Elliot

Kris- Jan 16, 2009 08:53PM
Please help. Yesterday I was finally able to download 8.2. It took days. I don't even know how I managed. Today I went to open ITUNES and guess what GONE!!! Now I can't download it again. I am at my complete wits end. It says it downloaded, but it doesn't. Please help!!
ec- Jan 3, 2010 09:11PM
ok, so each time i open up itunes, or quicktime(i did what u said) a box pops up saying itunes(or quicktime) has encountered a problem and needs to close. we are sorry for the inconvenience. ive downloaded. uninstalled, reinstalled, and nothing works. please help! I JUST GOT A NANO FOR xmas, and i want music on it! please help, someone! oh, this has happened a million times, so please hurry.
Answer
+1
moins plus
that happend to me in a differnt way. you should get a newer vierson of itunes that mite help.(googles always ur friend)

Answer
+1
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Try dowlaoding quicktime first. Mayne that would help! =)

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