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Connect but can not access the internet? HELP

Last answer on Nov 2, 2009 6:08:23 pm GMT straight, on Nov 5, 2008 3:43:48 am GMT 
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Hello, Windows XP Desktop is showing that its connected to the internet, but when I try to open internet explorer it says. Cannot Find Server. Page can not be displayed. How do I get it to connect? My laptop is wired to a router thats
connected to my desktop and the internet on there works fine. For some reason though just the internet on my Desktop does not work. I also hooked my internet directly to my laptop and it works fine. But still my desktop is showing the same thing. I recently tried to Install Windows Service Pack 3 and there was a problem. It said Access Denied then quit the Installation. Since then I am not able to access the Internet. Does anyone know how to fix this? If so please let me know thanks.

Configuration: Windows XP Internet Explorer

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1

ziggy7, on Nov 5, 2008 9:09:18 am GMT
  • +17

It's a trojan or a spyware...Scan your pc quick!

Reply to ziggy7

3

deanna, on Jan 28, 2009 7:42:32 pm GMT
  • +2

I did that very sae thing tried to download service pack 3 and it quit before installation and it gives me the same error message can not find server ,even dell could not fix it they said it is microsoft software missing could someone help us. thanks

Reply to deanna

4

Md Vasiullah, on Feb 6, 2009 8:28:40 am GMT
  • +44

Hi,

This is due to Virus and Spywares.
Follow these steps to solve it:
1. First of all download the WinsockFix Utility from the following link:
http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.­shtml

2. Run it and click fix.

3. restart the computer

4. go to Control Panel -> network connections -> right click the lan connection and click properties

5. In the general tab double click on "Internet Protocol (TCP/IP)" from the list.

6. re-enter the details as necessary.

I hope this will solve your problem.

Actually i also had been facing this problem since long, and couldnt find any solutions untill recent and i had to reload the operating system every time i got this problem. But now not need to relode the operating system with the help of htis utility.

(AND PLEASE LET ME KNOW IF THIS SOLUTIONS SOLVED YOUR PROBLEM)

Reply to Md Vasiullah

5

surferboy, on Feb 13, 2009 9:21:24 am GMT
  • +7

I have the same problem as above. Have tried to scan with ad-aware, spybot search and destroy and superanti-spyware. Have also run winsockxpfix but still cannot get onto the internet. The problem seems to be with the DNS. If I type in an I.P. address in my I.E. then it can go to the site but i cannot type in any web names.

What else can I do??

Reply to surferboy

9

Tirachel, on Feb 19, 2009 5:27:47 pm GMT
  • +4

Hi there,

I don't know if this will work for you, but this worked for me. I tried all the options above on my Telkom mega105wr router. I went to network connections, right clicked on Local Area Connection, clicked on status, clicked on support tab, clicked repair. I was able to connect to the internet after that.

Hope this helps!

Tirachel - Cape Town, SA

Reply to Tirachel

6

keauxalla, on Feb 14, 2009 5:12:51 pm GMT
  • +16

How do you download if you can't access the Internet?

Reply to keauxalla

7

Chris, on Feb 15, 2009 6:35:29 pm GMT
  • +1

How did you write that if you couldn't access the internet?

Reply to Chris

8

fg, on Feb 19, 2009 2:04:30 am GMT
  • +9

Another computer. help the person

Reply to fg

42

options1, on Jul 24, 2009 9:35:38 pm BST
  • +4

Hi,

That's the problem! I am getting suggestions, but t hey all involve downloading from the internet, and I cannot connect to the internet. Any suggestions.

Options

Reply to options1

43

options1, on Jul 24, 2009 9:37:43 pm BST
  • +4

Hope this isn't a duplicate message--sorry if it is! I cannot use the suggestions on how to fix my internet because I cannot access the internet to download the programs you suggested. Thank you though! If anyone has any other ideas, please let me know.

Thank you.

Reply to options1

10

BT, on Feb 21, 2009 10:00:42 pm GMT
  • +17

This completely worked for me. Thank you!!!!

Reply to BT

11

BT, on Feb 21, 2009 10:02:46 pm GMT
  • +1

This info provided by Md Vasiullah 5 completely worked for me. Thanks!!!

Reply to BT

12

Norm in TX, on Feb 22, 2009 2:49:11 am GMT
  • +1

I encountered the problem after another problem that required a Norton Ghost backup. I, of course, assumed the backup was in some way the problem. It wasn't. Your fix has me up and running. THANKS!

Reply to Norm in TX

13

Subhendu, on Feb 24, 2009 12:29:20 am GMT
  • +2

Hi,
Thank you. This worked. I downloaded the utility from the URL provided through another computer. The only difference is that I had to reboot twice. After checking the LAN settings, I had to reboot and only after this was able to connect to the net.

Reply to Subhendu

17

SSatBERK, on Mar 6, 2009 9:25:30 pm GMT

To Md Vasiullah:

I downloaded the winsock software, but when i restarted my computer i got an error message:

Network Connections folder was unable to retrieve the list of network adapters on your machine. Please make sure that the network connection device is enabled and running.

And when I opened network connections I didn't see the LAN connection option anywhere.

Still internet-less. Advice?

Thank you!

Reply to SSatBERK

19

anoop, on Mar 25, 2009 12:12:58 pm GMT
  • +1

Hi,
i tried as a you said,but the result is same.

Reply to anoop

20

vinu, on Mar 27, 2009 8:09:04 am GMT
  • +1

Thanks yar ur link helped me to solve the problem

Reply to vinu

23

sja, on Apr 16, 2009 1:02:14 am BST
  • +4

Thanks for the advice.

how do i download this if my internet is not working.
do i have to access it from another PC copy it and then intall on my faulty laptop

Thanks in anticipation
sja

Reply to sja

26

hey, on Apr 20, 2009 1:50:32 am BST

I dont get how this can work if i cannot open internet explorer to download..

Reply to hey

27

Rikosound, on Apr 21, 2009 4:35:30 pm BST
  • +3

I have the exact problem! I downloaded a spyware and it corrupted the computer however, how in the world can you download anything if it won't get you on the net? I am showing a connection however, when I look at my wizard and it shows what devices I can use, One wireless router, it shows disconnected! I don't get it!

Reply to Rikosound

28

lrchen1, on May 4, 2009 12:48:54 am BST

I followed your steps. After you click on Internet Protocol (TCP/IP) what do I fill in? I tried the IP address with 255 number but now my LAN is not working. Any advice?

Reply to lrchen1

40

bry, on Jul 6, 2009 12:05:30 pm BST
  • +1

There must a problem on your server,,,or its either on our
ISP,,its upon on your connection,if its open place,, or crowded,,,
try to change your ISP...or try to look on control panel,,
how's your connection's wor

Reply to bry

33

options1, on May 26, 2009 3:59:32 pm BST
  • +6

Hi,

My daughter's computer will allow her to access IM and outlook email, but she cannot access internet explorer. I am sure the advice about downloading a software program above is great (the one with a link), but how can she download the link if she can't access the internet?

Thanks

Reply to options1

35

SA, on Jun 1, 2009 8:08:30 am BST

Thnx man!!! It work!!! I dont know way but it did not work the first time when I restarted. I hardcode my IP adress then it still did not connect. I restarted my computer again and set my IP adress to automatic. Then It worked. I had a Malware, got it removes but still hand some problems, like
Task Manager Disable
Background Disable
Internet did not work

Luckely everythin is fix now!!!

Reply to SA

37

one click, on Jun 17, 2009 5:08:34 pm BST
  • +1

Hey
I tried to follow the directions u gave me and it worked out,Thank you for the Support, and now am fully connected to the internet.

Really thank you.

Reply to one click

39

Nikki, on Jul 5, 2009 6:49:04 pm BST
  • +1

Hi there, just let you know your solution absolutely helped. Thanks a lot!

Reply to Nikki

44

apply to macs too?, on Jul 24, 2009 10:21:26 pm BST

Do you happen to know if this type of virus also gets into mac computers? I´m having the same problem (says I´m connected via wireless, but won´t let me access anything online.)

Thanks,
J

Reply to apply to macs too?

53

Peter, on Sep 25, 2009 5:38:18 pm BST
  • +1

Thank you so very much Md Vasiullah, I spent over a day trying to fix this, I thought it was my isp at first since it happened shortly after they changed some stuff over here (and it was affecting both my OS's Xp 32 and XP 64).

Anyway tryed almost everything, different cables, restore points, virus scans, lspfix, new users any, reinstalling the network driver and loads of other crap, untill i stumbled apon this winsocks thing which totally fixed it!

Reply to Peter

54

riojackson, on Sep 27, 2009 1:43:31 pm BST

Thank you so much for the tip! I had the same problem, so I did what you said, and manually put in the DNS/IP numbers, and it tottaly works. For some reason I was able to connect wirelessly, but not with my wired connect.

Reply to riojackson

55

gadgetman, on Oct 10, 2009 4:28:32 pm BST

This worked great fr me i had exactly the same problem thank you.

Regards,

Tony

Reply to gadgetman

56

Kat, on Oct 21, 2009 3:56:38 am BST

Just had to thank you! I've been unable to connect to the internet on my PC. My laptop (which is connected via a wireless router) has been working fine, so my internet provider was planning on charging me over $100 to come out and take a look (since it was a PC issue - not an internet issue)! You saved me lots of money - and you saved my sanity! I've tried everything imaginable for days on end - to no avail. THANK YOU!!! :)

Reply to Kat

58

 Dan, on Nov 2, 2009 6:08:23 pm GMT

Hey man, I tried this today and it fixed my problem.

Thanks for posting this
Dan

Reply to Dan

14

RandolphDogBitMe, on Mar 2, 2009 3:27:03 pm GMT

The advice at 4. is spot

Reply to RandolphDogBitMe

15

drewski, on Mar 2, 2009 8:23:33 pm GMT
  • +3

Ok. i own a ps3, a laptop, and a desktop. my internet on my ps3 works fine, i was just playing a game online, my desktops internet works fine. but my laptop wont connect to the internet. i can connect to my network but it just doesnt let me go on the internet. iv never had this problem and its a brand new laptop. it almost seems as though my laptop doesnt want to work woth my network, becasue im currently using a neighbors internet. and trying to fix this problem right now. so im sorta confused. all the other internet's on everything work besides my laptop. can anyone help me? PLEEEEEASE thanks a bunch

Reply to drewski

16

drewski, on Mar 2, 2009 8:26:13 pm GMT

Oh btw you can email me, message me on AIM, whatever you want. i need help and i need it soon please haha

aim: ERocboy13
email: amarasco008@student.monroecc.edu
thanks!!

Reply to drewski

18

leoncc, on Mar 20, 2009 6:03:13 pm GMT
  • +4

I also had the same problem as surferboy, can find a site in browser by IP, but not by host name. Only way I could fix it was to specify specific DNS servers in Network Connection - Properties - Internet Protocol (TCP/IP) - Properties. This happens after I installed XP SP3.

Reply to leoncc

21

naga, on Apr 6, 2009 12:45:41 pm BST

Connect the internet but system is reboot. But other Aplication working good.no reboot am facing internet sysstem is reboot plz help me

Reply to naga

22

MARGAM ANJANNA, on Apr 6, 2009 4:03:40 pm BST

Thanx,
Its working excellent.....

Reply to MARGAM ANJANNA

24

Violet54, on Apr 19, 2009 6:41:51 pm BST

I have exactly the same problem unable to connect to the internet and can;t see from the thread of emails how to downlad the software fix if I can't access the internet. How do i find site in browser by IP??

Reply to Violet54

25

Avanipala, on Apr 20, 2009 1:01:42 am BST

Okay...so both of our laptops will connect, but dispays no website. Desktop works fine. Connections on laptops is excellent. Many things can cause this problem, such as cordless phones being near the router, the router being too close to the desktop computer, other networks interfering (like in an apartment building), and having to reset the network adaptor. We've been to constantly having to reset our network adaptors. That seems to not be working quite as well as it did. If you unplug the router, wait about a minute, plug it back in, let it boot up, reconnect to the network from the laptop, this usually works. It's a big pain in the ass, but it seems to work. Good luck!

Reply to Avanipala

29

apo, on May 8, 2009 5:28:34 pm BST
  • +1

It worked for me!! Thanks

Reply to apo

30

groush, on May 16, 2009 5:31:35 pm BST
  • +1

Hey - thanks SO MUCH for the posting. I downloaded the file you mentioned and it fixed my problem.

Reply to groush

31

waROxa, on May 18, 2009 10:07:01 pm BST
  • +1

Wow thnx a lot !! the utility u gave in that link worked for me too ! u are great man :)

Reply to waROxa

32

discman117, on May 22, 2009 8:00:05 pm BST
  • +1

I've tried everything everyone has said but the internet is still not working and i cannot access the command promt now. any advice?
i am also connect to a network, all the other computers work but mine doesn't

Reply to discman117

34

HEEEEEEEEEEEEEEEEEEEEEEEELLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLP!!!!, on May 26, 2009 6:50:32 pm BST
  • +1

Tried all thats here and guess what... Still not working! :(

Reply to HEEEEEEEEEEEEEEEEEEEEEEEELLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLP!!!!

36

mr.calm, on Jun 1, 2009 9:22:38 am BST

Maybe you sre not added to a monowall if you have.. or maybe your connection or ip protocol is not obtained...make sure that your ip protocol is obtained.. to obtaine the ip follow this step..

1. right click the connection either it is lan or wireless...
2. choose properties
3. then click one the internet protocol (TCP/IP)
4. click properties
5. check obtained both


try it...

Reply to mr.calm

49

Marwin, on Aug 28, 2009 12:59:50 pm BST

Thanks a lot ..that work

Reply to Marwin

38

SP, on Jun 20, 2009 7:22:34 am BST

Tried all the options given above but still no luck.. any else I can try?

Reply to SP

41

johnyboy, on Jul 24, 2009 8:16:39 am BST

Winsock Fix worked a treat. CHeers

Reply to johnyboy

45

bla, on Jul 25, 2009 11:10:59 pm BST

Folks, I tried everything of your suggestions, nothing helped, I was about to format windows, but then I deinstalled and reinstalled the driver of my network connection and... suddenly... a miracle... I was online!

Reply to bla