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No user icons to click on to load windows

Last answer on Nov 4, 2008 1:13:36 pm GMT johnson_utah, on Nov 4, 2008 5:07:48 am GMT 
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Hello,
When I start my computer it goes to a screen that says to click on my user account icon but there are no icons to click. the only thing i can click on is turn off computer. hitting ctrl + alt + delete twice brings me to a log in prompt which asks for my password but i have never assigned a password for a user account. i just want to get past this screen so i can do a simple restore.

thanks

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 takeadvice1221, on Nov 4, 2008 1:13:36 pm GMT

Hey there,

just try to do a repair of windows with the installation cd of windows

   
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