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My Firefox won’t work

Last answer on Oct 29, 2009 11:36:39 am GMT usbdealz, on Oct 31, 2008 7:00:08 am GMT 
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Hello,

My Firefox has let me down since I have last updated it. Thing is it was working perfectly before I decided to update it to have more add-ins. And now nothing works, it tells me that I have to download the latest version of Firefox but I have it already. I hate using IE it’s slow and I cant download properly with that. Thank you for your help.

Configuration: Windows XP
Internet Explorer 6.0

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1

chris, on Oct 31, 2008 11:52:36 am GMT
  • +2

What version of firefox are you using?
How does it not work? is it not starting or, giving error messages or, not connecting to the internet or something else?
Try uninstalling firefox and download and install the latest firefox.

Reply to chris

35

suraj, on Apr 8, 2009 1:52:36 pm BST
  • +9

When i click to open it ,the pointer just blinks for a while, and there is no response.
when i try to unistall it, it says the firefox is running so it cannot be installed.
but i dont see a sign of it running.sometimes it just operates fine.
please help asap.

Reply to suraj

2

Rex, on Nov 16, 2008 9:00:48 pm GMT
  • +11

I'm having the same problem. I tried completely uninstalling and reinstalling and going to a restore point a few days ago, but I've still been having issues. Anyone have any ideas?

Reply to Rex

3

icbax, on Nov 16, 2008 10:39:01 pm GMT

My firefox also stopped working. IE is fine......happened last night. Have done clean install still no success

Reply to icbax

4

Rex, on Nov 17, 2008 2:03:31 am GMT

Are you running Vista or XP? I think I just fried my computer anyway (I touched it and gave it a small shock and now it won't turn on), but hopefully we can track down the problem. I'll try installing the newest version of Firefox on my laptop which is XP to see what happens.

Reply to Rex

5

joshoe32, on Feb 7, 2009 4:26:02 am GMT

That won't work. I've tired going back to a different version of Firefox, and it still doesn't work. My problem is that I also updated to the latest version. It told me right away that it could not establish a connection to the server. So I have no idea what's wrong! I refuse to use IE; it sucks compared to Firefox. Hopefully, somebody can help!

Reply to joshoe32

6

kristen, on Feb 10, 2009 12:34:23 am GMT
  • +8

Hi.. I am having the same issue as you guys are I updated to the newest version and then it won't establish a connection anymore.. I unistalled the program and tried re-installing it and it still didn't work.. Also I tied downloading and installing an older version of it that I had before this one and it still won't establish a connection.. Wondering if it has anything to do with windows vista? Which doesn't make sense because the version before 3.0 worked just fine on my computer.. If anyone could help me I would be most appreciated..

Reply to kristen

7

usmcsteve, on Feb 10, 2009 6:25:01 pm GMT
  • +2

Seems to be a HUGE problem!
I'm having the same issue with vista system.
I receive "page not found" with firefox,and "address not valid" with IE when entering www.google.com, or any other webaddress.

I know i have internet, because i can use skype, MSN, and other chat interfaces.

In addition, i turned off my firewall to see if that was the issue, and that had no effect.

This all happened when the firefox update was done 3.0.6.
It seems like alot are having the same issues! FIREFOX! pls fix it!!!!

Reply to usmcsteve

8

cathy, on Feb 10, 2009 8:32:33 pm GMT
  • +1

Check your connection settings and your firewall.

Reply to cathy

12

wadeface, on Feb 27, 2009 11:03:32 pm GMT
  • +1

I have vista to and firefox worked fine before the update now firefox wont work at all I uninstalled reinstalled and when I click on icon it does nothing(now I lost all my favorite spots an IE suxs) its to slow. Whats going on I had firefox for many years with know problems :(. Why doesnt firefox talk on this subject and fix?

Reply to wadeface

43

ciro, on Apr 25, 2009 4:25:51 am BST
  • +1

Hi
have the same problem as you did with firefox not opening.
did you get problem resolved?
I've tried unistall and new install and still same error not finding server.
thanks
ciro

Reply to ciro

9

kristen, on Feb 10, 2009 9:05:16 pm GMT

Also.. checked the firewall and my connection settings and both were fine

Reply to kristen

10

RICKYM51, on Feb 18, 2009 6:11:54 pm GMT

My computer is not a "BESTBUY" special, it is XP made by DK SYSTEMS in Santa Rosa, Ca.
So, they didn't make the "C" drive the main hard drive (that was called the "I" drive. The CF slot was the "C" drive.
Now, if you want to load flash (http://www.adobe.com/shockwave/download/alternates/) you need to put a card in what ever is the "C" drive (right click start, click explore, find your "c" drive.
What is confusing is the error message. It tells you to free up memory vs "your drive is empty, please insert card"
Bless the coder's but the lack of common sense is, well, ya know!

Good luck

Rickym51

Reply to RICKYM51

11

itworksnow, on Feb 25, 2009 2:03:21 am GMT

I had the problem ever since I loaded firefox. My videos will not play. I found a solution and it has work.
Download the flash player and pick your OS and browser type ( Firefox ). Save the download on your desktop and then install. It should work.

Reply to itworksnow

13

iek, on Feb 28, 2009 3:08:21 am GMT

I'm having the same problem. On one computer it will not run at all. It was working fine 2 weeks ago.

I re-downloaded it through IE, still nothing.

If anyone has a fix please post.

Reply to iek

14

Jenny, on Mar 1, 2009 9:00:11 pm GMT

I have exactly the same problem and i really, really hate it!! And my IE have stopped working to, so do you think a recovery cd could fix this damn problem? Ideas, please?

Reply to Jenny

15

sebuk2, on Mar 5, 2009 11:02:49 pm GMT
  • +3

I have the same problem, on a brand new laptop, after 2 weeks, right after I updated mozilla, it stopped working. I have chrome too, that one doesn't work either, only IE, but I hate IE. Vista sucks. I tried uninstalling the last updates for vista and still nothing. I keep getting the error message, that mozilla couldn't connect to the server, although other programs are fine, e.g. IE or steam work.

Reply to sebuk2

16

phonam, on Mar 6, 2009 4:42:49 pm GMT

I have this same issue as you guys are with my Vista system. My Firefox won't establish a connection anymore, Chrome and Safari browsers don't work neither, only IE works. I tried downloading and installing an older version of mozilla that I had before this one and it still won't establish a connection. I think one of Microsoft update did it... my guess is they don't want us to use other browsers.
If anyone knows how to get around it please post.

Reply to phonam

17

Oceanus, on Mar 7, 2009 5:55:07 am GMT

I'm having exactly the same problem. Firefox said it wanted to update, and I downloaded the update. Bam, no connection, like my internet is down. Except, it's not down. IE works just fine.

Reply to Oceanus

18

Ankesh, on Mar 7, 2009 8:27:55 am GMT

I had the same problem. Figured out the solution.

1. Uninstall FireFox.
2. Go to Program Files and delete the entire Mozilla FireFox folder with all the files inside it.
3. Re-install FireFox.

For some reason - if the folders aren't deleted - FireFox doesn't work even if its un-installed and re-installed. So make sure you do the Step 2 and it'll work.

Reply to Ankesh

19

Chris, on Mar 7, 2009 8:09:06 pm GMT

I just did what you recommended and it still will NOT work. I am so over FireFox.

It was fine until they insisted of making my laptop install the latest update.

Reply to Chris

21

royslade, on Mar 10, 2009 6:59:08 am GMT

Thanks worked perfect after doing what you advised

Reply to royslade

36

Crusher, on Apr 12, 2009 10:23:58 pm BST

Thanks, worked perfectly

Reply to Crusher

53

Laura, on Oct 9, 2009 5:17:05 pm BST

Thanks,this totally worked for me!

Reply to Laura

20

samara, on Mar 10, 2009 12:47:51 am GMT

I am having the same problem too,
i have vista, and after i updated my firefox, it says could not connect to server.

my internet is fine, i browe with IE but it stops working and freezes uo everything.

any solutions??

PLEAASEEEEE HELLPP
im onlyy 13 i need internettt

Reply to samara

22

alex, on Mar 10, 2009 12:06:27 pm GMT

Anytime i try to log into myspace, hotmail or facebook i always get:
Firefox can't establish a connection to the server at "......."

IE works fine, but we all know IE is bad.


help???

Reply to alex

23

raj, on Mar 10, 2009 12:22:34 pm GMT

My flash support to IE,GoogleChrome but it not working in firefox is any solution to this

Reply to raj

24

TJ-Gee, on Mar 10, 2009 3:00:40 pm GMT

Go to Tools > Options > Privacy > Cookies

Under cookies there will be a button which says 'Exceptions'. Add a site you want to work (example: www.deviantart.com) then click 'Allow'. Do this for every site you want working.

I did this for deviantART, Yahoo, and Facebook. They are all working again now.

Good luck!

Reply to TJ-Gee

25

TJ-Gee, on Mar 10, 2009 3:02:25 pm GMT

Go to Tools > Options > Privacy > Cookies

Under cookies there will be a button which says 'Exceptions'. Add a site you want to work (example: www.deviantart.com) then click 'Allow'. Do this for every site you want working.

I did this for deviantART, Yahoo, and Facebook. They are all working again now.

Good luck!

Reply to TJ-Gee

32

JUDGEMENTYARD, on Mar 26, 2009 7:29:38 pm GMT

THANKS THIS WORKED EVRYBODY SHOULD TRY THIS REAL QUICK FIX THANKS AGAIN.

Reply to JUDGEMENTYARD

26

Minotauromx, on Mar 10, 2009 7:25:56 pm GMT

Hi, I had the same problem using ubuntu: everything work fine but after upgrade firefox can't stablish a connection any more. I solve this following the next steps:

1. Type about:config in the location bar
2. Search for "dns"
3. Change the value of "network.dns.disableIPv6" to "true"

and everything works fine again. Hope this help!

Reply to Minotauromx

27

warteg, on Mar 12, 2009 9:05:02 pm GMT
  • +18

I was in touch with my internet provider and they said that when firefox updated last it reset my ip address and internet proxy.

Reply to warteg

50

ah!, on Jul 20, 2009 7:42:20 pm BST
  • +5

I know they may seem like a dumb question but how do you do that again??
Hopefully this one will work because I have tried all the other suggestions on the page !

Reply to ah!

41

kazorek, on Apr 20, 2009 11:39:32 am BST

Thank you! Fixed everything. Did not expect it to be that easy.

Reply to kazorek

42

Kiyoko, on Apr 23, 2009 8:33:10 pm BST

Hi, I had th same problem as everyone on the post for firefox... what did you do to correct your problem? It just happened to me yesterday.. I really wanna get it fixed. Thank you so much.

Reply to Kiyoko

55

kwit0818, on Oct 19, 2009 11:24:06 pm BST

I typed about:config in the location bar and didn't see dns as an option. What now? Please help....

Reply to kwit0818

28

peterpunn, on Mar 13, 2009 6:25:26 am GMT

I have had the same problem for a few weeks now. Strange thing is, even with IE only IE7 works. I tried the IE8 beta and that didn't work either. I've also tried Firefox, Safari and Chrome. No luck. All the IM programs work.
I tried the suggestions above - adding Exceptions and setting network.dns.disableIPv6 to true. Neither did anything for me. I also went into regedit and deleted all Mozilla and Firefox entries, then reinstalled FF. Still nothing. I have no clue what to try next.

Reply to peterpunn

29

MJ, on Mar 14, 2009 5:47:31 pm GMT

I actually did a system restore to before the problem, because I was told an microsoft update caused the problem. I set my windows updates to ask me to for permission to install. I gained back firefox and downloaded 3.0.7. My browsers started working again, the updates for Vista seemed to knock out my system

Reply to MJ

47

Job, on May 15, 2009 4:37:51 pm BST
  • +4

My Firefox 3.0.10 was working perfectly until i installed a vista update. i have uninstalled the firefox 3.0.10 and installed previous version 3.0.6 in vain. it doesn't work. please help.IE is workng fine, but i hate using it as my browser.

Reply to Job