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I cannot viw my CD-ROM/ DVD DRIVE

Last answer on Nov 13, 2009 3:11:43 pm GMT Raju, on Oct 27, 2008 5:37:22 am GMT 
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Hello friends,

I have got a pronblem in my computer. I have recently formatted my computer and after installing windows xp this time . I cannot view my CD-ROM/DVD drive.



Can you please tell me how can i view it or reinstall i? 



Looking forward for your kind support.



Regards,

Rajesh Chaudhary
Configuration: Windows XP
Firefox 3.0
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1 
rubrami281, on Oct 27, 2008  5:03:24 pm GMT
  • +13
First......restart computer....go to start...control panel....system.....device manager....under dvd/cd drives open + and look 4 yellow caution triangle icon...right click and delete...close window....go to start....run....type in "regedit" ok..go to HKEY_LOCAL_MACHINE...open + on SYSTEM open + on CURRENTCONTROLSET open + on CONTROL open + on CLASS open + LOOK 4 {4D36E965-E325-11CE-BFC1-08002BE,etc.} and click on it........to screen on right look for "lower filters" hi-lite....go to top left and on edit right click and delete! Do same 4 "Upper filters"..........close window and restart computer.............without touching any buttons on keyboard....except to login......you should see driver being installed once again for your dvd/cd drive.........GOOD LUCK!!!!!!!!!!!!!!!!!!!
   
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2 
Hellboyzsun, on Oct 27, 2008 10:03:16 pm GMT
  • +5
HI ! Not long ago I had the same problem ( I have Vista installed) I tried to do all that things with Upper and Lower Filters and it worked !!! As NIKE says  : JUST DO IT !
   
Reply to Hellboyzsun
3 
RICK, on Jul 13, 2009  9:24:28 pm BST
  • +8
I have removed the upper filters numerous times, but they keep coming back, I don't know they get back in there, but they do.  I started having this problem after I installed Norton 360.  I talked with them, they blamed it on Microsoft.  Norton sent me the solution on how to delete the upper filter.  Has anyone had the same experience of the filters coming back.
   
Reply to RICK
4 
 wellbutrinrules, on Nov 13, 2009  3:11:43 pm GMT
Hey man,



  Deleting the device and removing the upper and lower filters really worked. Thanks a million.

I have vista on two computers and after installing norton 360 my cd drivers were disabled.

I have since uninstalled 360 and now use McAfee  with no problems. sams club gave me a refund on

the 360 .
   
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