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Hotmail connection

Last answer on Oct 13, 2009 5:27:41 pm BST Helen, on Oct 19, 2008 12:42:15 am BST 
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Hello,

Hotmail account

I have moved to a block of flat. In the flat i am using D-link DSL 500 router. I cannot access my hotmail account. Every time I try, it starts looking for connection. The message I get says connection interrupted. What I cannot understand is when I go to my daughter�¢ï¿½ï¿½s flat it works perfectly well. I have cleared history and cookies, I have used Firefox, I have tried to add the web site to my list by going to internet option / security/trusted site by each time it gives me the message sites added to this Zone must use the https:// prefix. This prefix assures a secure connection. I use Vista
I have even tried typing https but no luck. Please help!
Helen

Configuration: Windows Vista
Firefox 3.0.3

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1

ZoeJane, on Oct 19, 2008 10:04:20 am BST
  • +1

Hello helen,

i do think that the problem is coming from the router. have you tried using another one and see what happens?
another thing is that have you tried to ping a network address?

if the pinging is successful then it must be working fine. to try to ping a network address just open the command prompt and type in in the command :

say : ping en.kioskea.net

if it gives you successful result then you must have an IT technician have a look at your pc.

hope it helps you helen

zoe

   
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2

helen, on Oct 19, 2008 1:16:34 pm BST

Hi Zoe

Thanks for your reply. Also I tried adding the hotmail as a trusted site under internet option security. it says that http url not accepted and it has to be https. is there anyway that i can convert my hotmail to https.

you mention about pinging. how would i do that. when you say open the command prompt where would that be. Sorry I am not goo with computers. I am grateful for your help.
helen

   
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3

 darklupe, on Oct 13, 2009 5:27:41 pm BST

It happened for the first time today.....wrote msn via there online feedback system, then flushed the DNS, and all better.
get to a command prompt, type: ipconfig /flushdns

   
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