I HAVE TRYED PUTTING IT INTO DMZ AND STILL DOESNT CONNECT IT ONLY HAPPENS ON FIFA GAMES I CAN CONNECT PERFECT ON CALL OF DUTY AND OTHER GAMES JUST NOT FIFA I TURNED MY FIREWALL OF HAVE TRYED ALL SORTS THINKING OF GETTING A NEW HUB TO SEE IF MAKES A DIFFERENCE I NOW HAVE THE BT BLACK HUB BUT STILL NO GOOD SO GUNNA GET A DIFFERENT ONE AM NOT SURE IF I PUT IT INTO DMZCORRECTLEY AM NO GOOD WITH COMPUTERS COULD U EXPLAIN TO ME IN DETAIL HOW TO DO THIS PLEASE I WILL GIVE IT A TRY DONT THINK IT WILL WORK BUT WHO NOS WILL TRY ANYTHING HAVE HAD THIS PROBLEM FOR WELL OVER A YEAR NOW AND ITS REALLY BUGGING ME NOW NEED TO SORT IT THANKS

I have got the black home hub and i am having the same problem, i have switched the dmz, i have opened ports, i have changed the media server setting on my playstation as insrtucted by EA sports and have taken my firewall off, all to no provail. I have contacted both BT and EA, EA say that i am losing extensive data from my connection which looks like a firewall which is stopping me from playing games online. i have contacted BT about this and they say as far as they can see there is nothing wrong with my connection, and when the firewall is turned off there is nothing else to stop me from being connected. BT also went onto say they have no other record of anybody listing the same problem, which i argued the toss with as there are many forums on the internet to show that most people suffering with connection lost is from BT customers. It feels like i am hitting my hbead up abrick wall at the moment and am getting no where fast, if anybody has any other ideas please contact me and if you are unluvky enough to have the same problem please please please contact BT and report the problemas other wise this situation will just keeping going on and affecting other poor sods who choose BT as their isp.

Ive got the same prob dont want to go into detail to much but you all no what probs im having im spending hours on the phone each day and bt keep coming out with the same shit an passing me from pillerto post .
the problem is i think the shitty home hub its not compatable at all and even playstation tell me they have so many problems with it. but i think ive finally got them to waver my contract just waiting for the manager to ring me back...ahhhhhhhh!!!!!!!!!!!!!!!!!!!!!!11

I had the same problem, kept losing the ps3 connection, also laptop and iphone connection, go into the hub settings and alter the output channel, default is channel 6, tried 9 first but settled on channel 11, everything works fine now without any loss / drop of connection.

You need to phone ea sports and register the problem with them, ive had the same problem since getting the bt home hub and its yet to be sorted.speak to customer options manager!! and report the problem with them as when i contacted them they by all accounts wasnt aware of any problems concerning internet connections and try for them to waver the contract. It looks like there isnt any repair job for this problem as ive been on x amount of forums given lots of different advice all to no provail. Ea sports have told me its to do with some sort of blockage that doesnt allow total ports opening to allow fifa 09. im sorry there isnt a magical answer that will sort your problem out, but im in the same predicament as yourself, and have tried every piece of advice given on forums, bt, ea sports and sony. if you need to contact me again feel free.

Its doin the same fing to me i have a black bt home hub and when i go on a game its says this game sesson is no longer avalable can any 1 tell me how to get it workin its doin me ed in

Go with virgin never had no trouble with mine, dont use bt or talktalk they are too slow, got virgin 20mb and it works fine, most telephone suppliers that arent done via cable are slow unless you live near the main box which are normally miles away, best off doing a speed test, if its less that 2mb you can forget playing games online.
ps you can cancel your contract if ur persistant cause they havent met with there argreement.

Under no circumstances should anyone consider Virgin as a BroadBand provider to play online games via the PS3.

I was with the dreaded AOL for 4 years previous & although had my issues with them in my time, it basically ran smoothly on a 2mb line and speed for PSN and it's online gaming.

I decided to up and leave because Battlefield Bad Company and Battlefield 1943 had issues with online and AOL. You could only log in after midnight and before 10am in the morning. Anyt other time of the day and no go.

So to cut a long story short I went with Virgin who on the phone explained I could have the same deal I have with AOL but unlimited and no fair usage etc including the fact that they did not trafic manage trafic shape or cap you on your unlimited account.

We went live with them and OH MY GOD. It turns out we are trafic managed and shaped and they cap you if you download anything more than 300kb in peak times and also if your in the top 5% bandwidth users of your area. Which is really terrible if your a gamer etcn because of the data that is used when playing upstreaming and down.

Their customer support is completely terrible, they pass you to anyone to get you off the line and will not let you out of contract for any real reason. I have contacted ofcom and explained this to them and they are going to deal with this matter, so if you feel you have had false advertising for your package contact them.

VIRGIN .... NOOOOOOOOO NEVER EVER AGAIN!!!

I was under the impression that VIRGIN were a reputable company, but I promise you it will be the worst 12 month contract which is worse than selling your bottom as a rentboy to a 56 year old sexy pervy or your soul to the devil. They simply do not care and do not support the PS3 from the start. You phone them up they tell you they dont support the ps3 or online gaming even though it's plastered on their site about online gaming.

I would suggest getting virgin midia wired connectionits simple you just plug ethernet cable in ps3 and turn on modem i have nether lost connection and whenever im the host on call of duty 4 or waw noone has less than 3 bar connection the only pain is when my mates say go on msn snd i have to switch it all off just to go on the internet on computer if anyone can help me be able to connect my virgin midia modem to my ps3 and my computer at the same time2 without switching it off please email me at spannerx123@hotmail.com

I have the same prob with ps3 and bt emailed them and they phoned me later that night they told me i have to pay 8.50 a mouth more to make it work i pay 40ish a mouth now so now going with the rest to sky its half the price and works with no probs as next door as had it for about 3 mouths now with no probs

Gav i go to sky in two more weeks then i can play online with my m8s and it is only half the price lol happy days

Hi guys

i have to disagree with you on that i had bt b4i unfortunatley switched to sky.
i have my ps3 in my bedroom which is in the attic and with bt i had a gd connection id say 90% of the time
last month i switched over to sky cos my dad wanted sky tv.
sky said they would switch me over to them but the connection will be on/off for up2 10 days well it been 4wk and it still crap on the ps3 somedays it will let me sign in other days it wont or when i go on metal gear online it will sign me proper fast then when try to get into a game it says lost connection,
it is annoyin cos sky told me that they are better than bt when in fact they jus say that so you go with them, any1 experienced this with sky or is it jus me?