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Restore factory settings

Last answer on Oct 28, 2009 4:27:56 pm GMT danielle :), on Oct 17, 2008 9:25:34 pm BST 
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Hello, I have a compaq laptop/notbook with windows vista home premium installedon it. Does anyone know how I can restore my laptop to factory settings so it will be the same as when I 1st bought it?

Any help would be great

Thankies

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1

aquarelle, on Oct 18, 2008 10:46:59 am BST
  • +3

Hello,
What is the Compaq model ?
Best regards "Pour trouver une solution � ses probl�mes, il faut s'en donner la peine."

   
Reply to aquarelle

54

meli35, on Mar 29, 2009 10:45:59 pm BST
  • +27

IT IS A COMPAQ NX6110 AND I NEED TO RESTORE FACTORY SETTING

   
Reply to meli35

2

rach, on Oct 18, 2008 5:57:20 pm BST
  • +10

Hey i want to do the same thing! mine is a compaq presario f500 can anyone help me either??? plz

   
Reply to rach

3

aquarelle, on Oct 18, 2008 9:59:19 pm BST
  • +1

Hi,
What is your OS ? "Pour trouver une solution � ses probl�mes, il faut s'en donner la peine."

   
Reply to aquarelle

4

danbar, on Nov 13, 2008 3:59:34 am GMT
  • +42

1 Turn on the computer.

2 As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen.

Note:
You must press <F8> before the Windows logo appears on the screen. If you press <F8> after the Windows logo appears on the screen, the Advanced Boot Options menu will not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

3 Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.

4 Specify the language settings that you want, and then click Next.

5 Log in as a user who has administrative credentials, and then click OK.

6 Click Dell Factory Image Restore.

7 In the Dell Factory Image Restore window, click Next.

8 Click to select the Yes, reformat hard drive and restore system software to factory condition check box.

9 Click Next.
The computer is restored to the default factory configuration.

10 When the restore operation is completed, click Finish to restart the computer.
The software is now installed as it was when the computer was first received.

   
Reply to danbar

16

julie, on Dec 17, 2008 9:23:16 pm GMT
  • +20

Does this work on an old dell computer to recover to factory settings?

   
Reply to julie

17

kenny, on Dec 23, 2008 5:34:38 pm GMT

Hi if ur computer is after 2004 u will have pc restore option..... keep in touch ... bye

   
Reply to kenny

37

bud, on Jan 25, 2009 10:02:23 pm GMT
  • +6

Yes it does julie, shut down the computer, turn it back on and when the dell flash screen appears hold "ctrl" and hit f11 and release together. this will bring you to factory reset screen, just follow on screen instructions, but remember all programs ,pics,music..ect. will be gone , so make a back up. you will start with programs as when you first recieved your dell pc.

   
Reply to bud

55

phatnsexie, on Mar 31, 2009 8:15:59 pm BST

Thank u so much i almost thought i was goona have to pay 50 - 100 bucks that i didnt have ur awesome

   
Reply to phatnsexie

70

Mindi, on Jul 6, 2009 9:53:45 pm BST
  • +9

Does this work for a Gateway laptop as well? I have the operating system disc that came with it...is that the same as a recovery disc?

   
Reply to Mindi

33

ivacone, on Jan 25, 2009 1:56:31 pm GMT
  • +1

Does this work for any others besides dell

   
Reply to ivacone

44

kathy, on Feb 12, 2009 2:54:02 am GMT
  • +16

I have a dell inspiron 1501. i tried the F8 thing, but it doesnt give me an option to choose repair computer. Any other ideas?

   
Reply to kathy

66

jade, on Jun 30, 2009 5:48:43 pm BST

I have this same problem, someone please help!

   
Reply to jade

47

matt019589, on Feb 22, 2009 3:42:00 am GMT
  • +16

I have a Dell Inspiron 1720 and the F8 brings me to the advance boot menu but I hit enter on repair my computer and it doesn't do anything all it does is bring me into Windows again. It never asks me for language settings or anything.

Please get back to me and let me know what I can do next.

Sincerely,

Matthew Roberts

   
Reply to matt019589

52

rustytinker6969, on Mar 26, 2009 8:40:19 pm GMT
  • +7

Does this work with a sony vaio laptop too by pressing f8 at start-up ?

thank You

   
Reply to rustytinker6969

79

lil snakes, on Aug 31, 2009 2:47:18 am BST

Hey i tried wat u said bot the problem is i dont have the repair computer thing

   
Reply to lil snakes

83

sunny, on Oct 19, 2009 2:32:21 am BST
  • +2

Hi there

I have tried your way to restore factory settings but in between im geting a msg stating that administrator account has been disabled. Can you please help me in resetting the factory settings my laptop is acer aspire 5630 with vista installed in it. Please try to contact me as im not able to access internet as my laptop is not able to connect ton internet my id is sunnysukhija@live.com. Thanx in advance

   
Reply to sunny

61

Robert, on Jun 3, 2009 4:51:06 am BST
  • +3

I have a Compaq F500 to i need help to

   
Reply to Robert

6

tresa, on Nov 15, 2008 12:03:05 am GMT

Once you restore it will it erase what is already saved on the computer? I have hp vista and i want to restore my audio card. Any ideas/

   
Reply to tresa

53

rustytinker6969, on Mar 26, 2009 11:01:50 pm GMT
  • +3

It will reset to just factory settings that came on the computer ?

   
Reply to rustytinker6969

84

Snappy, on Oct 25, 2009 9:51:44 pm GMT

If it's just your audio that has run amuck, DO NOT USE RESTORE FACTORY SETTINGS. Try this: uninstall the driver for your audio card. You can do this in by going to Control Panel, System, Advanced System Settings, Hardwarel, Device Manager, Sounds etc. Your audio card should be listed there. Uninstall it. Reboot and the computer should automatically re-install the driver. And this should correct your problem.

   
Reply to Snappy

8

joe, on Nov 15, 2008 1:34:39 am GMT
  • +1

Did you find out how i to restore to factory settings did not see any answers

   
Reply to joe

13

colin22, on Nov 26, 2008 3:24:03 pm GMT

Are you kidding me??? When you load up your computer on the logo sreen of your company that made it (HP or dell) Press F11 or something it will allow you to restore it. But you will lose all your previous file unless you back it up.

   
Reply to colin22

14

Spook433, on Nov 30, 2008 1:35:10 am GMT
  • +1

Yes, but on the prompts you get an option if you want to back up your files do it before you restore your factory setting. I have done this and it works fine. I just copied my files to an external hard drive, did a full factory restore and re copied my files back to my computer. It can take a while, but its worth it.

   
Reply to Spook433

9

Spook433, on Nov 15, 2008 12:48:59 pm GMT
  • +37

I dont know if this will help anyone, I have the HP Pavillion dv6000 with windows vista. To restore to factory settings when you hit the start button the first screen that appears has the HP Symbol in the center of the screen. When this appears hit the F11 key. Then follow the on screen instructions. It will offer you to either restore to last saved point or to restore to factory settings. There are a few other options offered, like do you want to back up you files etc.

I hope this helps.

   
Reply to Spook433

80

zhigwich, on Sep 14, 2009 5:38:28 pm BST

Help me plz! i have hp pavilion 360n that suposed to be XP but my sis installed vista on it! i dont have any restore disks so dont ask. but when i hit F11 at startup i get a completely odd menu that tells me about the hardware and such on the computer nothing about restoring or repair. If i click F8 i go to advanced boot options but there is NO repair your computer option or anything like it. Ive clicked on lots of things but nothing does a restore D: i really need to wipe this computer clean and back to XP. Plz somebody HELP ME!!! :(

   
Reply to zhigwich

10

z ahmed, on Nov 19, 2008 7:14:25 pm GMT
  • +2

Model 5920 . i want factory setting.

   
Reply to z ahmed

11

sabbyboy, on Nov 23, 2008 1:33:19 am GMT

For windows vista factory restore: power on the computer and press F8 kry right as the dell screen appears,and then hit enter on "repair computer" then on dell factory image restore> that will help you out

   
Reply to sabbyboy

12

minazih, on Nov 24, 2008 7:29:56 pm GMT

Hey man .i installed the partition magic on my pc ,when i loads it ask me to fix some error in the hard and i press ok.then i dont know what happens:s the windows restarts and i tried to do dell factory image restore but i got an error i can restore anything

   
Reply to minazih

20

a friend, on Dec 31, 2008 2:33:37 pm GMT
  • +1

First and foremost remove partition magic,and any anti-virus on computer.save any thing of importance on a disc.disconnect from internet.reboot computer when it arrives at www. dell.com press cyl and f11 at same time.will take you to system restore,original factory settings.click restore and ur on ur way

   
Reply to a friend

77

sernewein, on Aug 13, 2009 6:01:35 pm BST
  • +4

Ok So I want to reset my computer but I have alot of music/movies/ and pictures I wanna save all of this how do I go about saving all my pics and music and movies without losing them?

   
Reply to sernewein

21

a friend , on Dec 31, 2008 2:36:40 pm GMT
  • +1

Sry thats ctl and f11 at same time

   
Reply to a friend

15

Jester, on Dec 11, 2008 11:41:13 pm GMT

Dell factory image restore...
Where the hell is that? You are giving out of the bloom instructions here which in my case are a very useless waste of space.

What is "dell factory image restore" and how do i get to it?

   
Reply to Jester

18

elisek, on Dec 29, 2008 3:24:19 pm GMT

Hello. i wasnt sure how to get a message on here about restoring computers, but i dont have a dell. i have a sony vaio, and i think this is the model: VGN-N320E
my computer is a complete mess. somehow, the program directx9 was deleted, and i even went to microsoft to download it, yet i still cant run the program that needs it. it tells me "failed to enumerate any DirectX 9 compatible graphics adapters in this system! and it aborts my program. a bunch of stuff 'magically' disappears on my computer, and my sony vaio doenst even kno its a sony vaio. there are many things wrong with it, but i also would like to just totally restore/reboot/ start all over, and my laptop never came with discs. and if they did then those disappeared as well. cuz im pretty good at being organized and keeping track of things, and im pretty sure i would of rememberd getting disks with my computer.

i guess my question is, is it the same with a sony vaio as a dell, to press F8 b4 seeing the windows symbol to reboot/restore/start all over?? someone please let me know. my email is elisek7891@gmail.com

i really need help, my laptop is a complete mess!!
im very good with computers, but im not a total pro.
thanks.

-elise

   
Reply to elisek

19

aquarelle, on Dec 29, 2008 9:18:00 pm GMT

Hello,
This article should help you : http://www.kb.sony.com/selfservice/documentLink.do?externalI­d=C460161
Best regards "Pour trouver une solution � ses probl�mes, il faut s'en donner la peine."

   
Reply to aquarelle

49

helping you, on Feb 27, 2009 11:32:02 pm GMT

If you need to restore the pc to the factory settings you can do it by restarting the pc, then pressing f10 several times... at the first screen hit enter, then on the other screen choose the option restore c drive and follow instructions... you can also have help contacting tech support 1-800-488-7669

   
Reply to helping you

22

Flinty89, on Jan 4, 2009 11:24:07 am GMT
  • +1

Hey im looking to do the same thing as the standard system restore wont work...

Mines a HP Compaq R4000

Pleaaaase help :)

tel..01202241987

   
Reply to Flinty89

23

Flinty89, on Jan 4, 2009 11:26:31 am GMT

OH YEH SORRY ITS RUNNING wINDOWS xp

   
Reply to Flinty89

25

Flinty89, on Jan 4, 2009 11:43:46 am GMT

Hey,
>
> yeah thanks but this doesnt help me restore to factory ive tried =
> restoring to a previous point but it just doesnt work the computer =
> freezes up and this is in safe mode as well.... any ideas of how i do =
> this ??

   
Reply to Flinty89

26

aquarelle, on Jan 4, 2009 11:50:31 am GMT

Here ;) : http://h10025.www1.hp.com/... "Pour trouver une solution � ses probl�mes, il faut s'en donner la peine."

   
Reply to aquarelle

27

tenzin, on Jan 5, 2009 5:54:08 pm GMT

I ahve HP compaq.....my laptop keeps hanging..wen i turn on the laptop and enter the login id,,it comes up with the windows log and then immediately it freezes.....
orelse sometimes its fine but then wen im browsing the net,,,suddenly it freezes again ..leaving me with no other option rather than swwitchin goff the laptop inappropriately...
please advise something.ive already tried restoring the laptops..but it didnt work..thanks....
Tenzin

   
Reply to tenzin

24

aquarelle, on Jan 4, 2009 11:34:50 am GMT

Hi,
Look at this page of HP support website : http://h10025.www1.hp.com/...
Best regards "Pour trouver une solution � ses probl�mes, il faut s'en donner la peine."

   
Reply to aquarelle

28

JoshAndrok, on Jan 9, 2009 5:30:49 pm GMT

Hey,
I am trying to restore my HP Laptop with Vista Home Premium, back to factory settings... I have already used the recovery manager. When I click system restore, and then click next, all it does is reboot. It will not start the recovery program. It just simply restarts my computer. I have NO idea what I am doing wrong but any help would be GREATLY APPRECIATED!!!

   
Reply to JoshAndrok

41

scotty, on Feb 6, 2009 3:09:13 pm GMT
  • +2

Hi just turn laptop on and hold alt and tap f10 very fast

   
Reply to scotty

76

chika, on Jul 28, 2009 11:46:24 pm BST

HI i have a toshiba windows vista home premium and when i try to restore it by pressing f8 at the beginning then press repair my computer, it takes me through all the steps and says successfully complete bt when i try to log on it take a long time and it wont let me log in i can only go on to safe mode..bt i dont want safe mode. Please HELP ME.

   
Reply to chika

29

iceman, on Jan 11, 2009 8:29:36 am GMT
  • +2

Windows Complete PC Recovery
Restores the contents of your hard disk from a backup. Windows Complete PC Backup and Restore is not included with Windows Vista Starter, Windows Vista Home Basic, or Windows Vista Home Premium. But if you have the system tool that is in your computer that has a system recovery on your hard drive. it is easy to do. Find the system restore in your tools menu thin skip the restore prompts and do a recovery. I hope this works for you. I have used this a few times.

The Iceman

   
Reply to iceman

30

Joshandrok, on Jan 11, 2009 3:37:39 pm GMT

Well that's my problem. I have the HP restore tool, but it doesn't do anything. It just restarts my computer. I was hoping that someone could tell me how to fix the HP restore tool, and actually make it restore. But thanks for trying..

   
Reply to Joshandrok

31

Sam, on Jan 12, 2009 11:04:38 pm GMT

I recently restored the factory settings on my hp laptop, but only the core components of vista seem have to been installed; it can not remember prefrences, settings, install updates; etc. anyone know how to fix this?

   
Reply to Sam

32

Josh, on Jan 22, 2009 3:08:10 am GMT
  • +21

Hi, what do I do to restore my computer if it is older than a 2004 i have tried all the cntr and alt and all the f keys nothing works please help

   
Reply to Josh

35

jojojnr, on Jan 25, 2009 9:53:20 pm GMT
  • +3

Hi I bought my new latop Dell inspiron 1525 using os vista in October and would like to restore it to it's origional factory settings, however I have been unable to do this as I have been told a number of different actions to try by PC performance and none of them work: First I was told to press f8 on a reboot then select repair my computer so I pressed f8 and there was no option to repair my computer; Second I was told to restart and press f12 insert a blank dvd and boot using cd/dvd which would create a boot disc which in turn would restore to factory settings, after choosing boot from cd/dvd my laptop just restarts as normal without creating a boot disc; I was then told to burn recovery (which was on a small drive D:) to disc first then boot from cd/dvd which has no effect again windows starts normally.........so being nosey I had a look around this recovery file and found a setup icon that said factory restore when I clicked on it, I got the message ERROR: the factory image could not be found please reinstall using the operating system media dvd.

any help on this would be fantasic as I am now at my wits end.

   
Reply to jojojnr

36

jojojnr, on Jan 25, 2009 9:54:58 pm GMT
  • +4

Hi I bought my new latop in October and would like to restore it to it's origional factory settings, however I have been unable to do this as I have been told a number of different actions to try by PC performance and none of them work: First I was told to press f8 on a reboot then select repair my computer so I pressed f8 and there was no option to repair my computer; Second I was told to restart and press f12 insert a blank dvd and boot using cd/dvd which would create a boot disc which in turn would restore to factory settings, after choosing boot from cd/dvd my laptop just restarts as normal without creating a boot disc; I was then told to burn recovery (which was on a small drive D:) to disc first then boot from cd/dvd which has no effect again windows starts normally.........so being nosey I had a look around this recovery file and found a setup icon that said factory restore when I clicked on it, I got the message ERROR: the factory image could not be found please reinstall using the operating system media dvd.

any help on this would be fantasic as I am now at my wits end.

   
Reply to jojojnr

38

de, on Jan 26, 2009 8:30:00 pm GMT
  • +3

I am trying to restore my computer to factory fresh also... it is a VPR Matrix Model 1600 Windows XP

   
Reply to de

46

nick bejarno, on Feb 19, 2009 7:35:59 am GMT

If u do this will everything be lost such as itunes music,and virus programs and other things.?

   
Reply to nick bejarno

57

glfarrell, on Apr 14, 2009 4:23:45 pm BST

Yes it will. you will need to back up all of your files and programs that you wish to keep onto an external memory device.

   
Reply to glfarrell

62

jared, on Jun 3, 2009 9:39:51 pm BST
  • +1

Use the restore disks to restore to original factory defaults. Note that you will loose ALL DATA. For more help go to your products website (if you have a sony go to www.sony.com and go to chat support if you have dell go to www.dell.com and search chat support) FOR MORE PROBLEMS CHECK OUT www.bestcomputersupport.web.com JOB OPEN!

   
Reply to jared

82

PC programmer, on Oct 16, 2009 4:49:48 am BST
  • +2

Attention anyone reading this: Simply hit ctrl-f11 on any dell computer after 2004 during the startup phase (Before you see the windows icon) to get to the restore factory default space. If your computer is completely compromised, this is usually the easiest fix, and can save you hundreds of dollars that you would normally spend on a 'computer consultant' or the like.

   
Reply to PC programmer

85

 greg, on Oct 28, 2009 4:27:56 pm GMT

Hea i have a question about my hp pavilion ze2000 how do i restore to like the first day i got it i tried every thing f8,f11+ctrl,exc. help a dummy out.

   
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