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I can cot download attachment on my yahoo ema

Last answer on Sep 30, 2009 11:14:15 am BST Goe, on Oct 15, 2008 8:18:17 pm BST

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Hello,
Today I can not download any attachement with any extension. I normally get these e-mail with the same attachmnt daily and I did not have any problem untill now. Even it is not giving me option to save or open.

Thank you

Configuration: Windows XP
Internet Explorer 7.0

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Ask your question Reply

T, on Oct 21, 2008 4:38:33 pm BST

+10

Goe:

I'm having a similar problem. Have you resolved the issue yet?

T

Reply to T

jackop44, on Nov 21, 2008 7:22:41 am GMT

+13

I can cot download attachment on my yahoo ema

Reply to jackop44

Dave, on Mar 30, 2009 12:44:40 pm BST

I am having the same problem. I get a message stating that my internet explorer is blocking it. I do not have a virus program of any kind, but it is still blocked. How do I fix the problem?

Reply to Dave

karen, on Mar 30, 2009 3:59:08 pm BST

+10

Please help me. I am trying to open an attachment to my yahoo email. The file download box with the sheet of paper going in to the folder is taking forever.

Karen

Reply to karen

clover, on Sep 30, 2009 11:14:15 am BST

Hi Karen, I am having the same problem as you had, did you resolve your problem and what did you do!?

Thanks,

Clover

Reply to clover

zoe, on Apr 11, 2009 9:28:25 pm BST

Try right clicking on the attachment and select encoding then auto select that fixed it for me

Reply to zoe

P-chu, on Apr 24, 2009 11:56:43 am BST

First, you really should get a good Anti-Virus/Anti-Spyware program against the kind of dangers that now float around in the Internet. My friend uses AVG and has had no problem, it seems to have a pretty good review, and it's free. Anyway, here are a few ideas of the top of my head.

A possible temporary work-around: there should have appeared an extra bar just above the web page that also states a similar message when you tried to get your attachment. If you right-click it, you should have the option to show or download the file for just that one time.

Things you could check is how high is your Windows Security for the Internet (Control Panel>Internet Options>Security) is set. If it's high (default medium) than lowering may help. If you don't want to lower it, then try adding the address to your web email account to the Windows Trusted Sites (Click the Trusted Sites icon in the Security page, then click the "Sites" button). If your email account is Yahoo, then add 216.252.121.32 instead (you will need to uncheck the "require server verification" in the add page though).

Reply to P-chu

nkr, on Mar 3, 2009 8:24:17 am GMT

I not able to download my attached file

Reply to nkr

Sean, on Oct 23, 2008 4:48:38 am BST

Same here....I use to able download the attachment with no problems...but now it wont let me. the virus scan shows up and tells me to download the attachment and when i click it, it shows nothing.

Reply to Sean

Zems, on Oct 24, 2008 2:56:39 am BST

Goe:

Im having same problem from yesterday [23 Oct 08] as well.

OS: Windows Vista Home premium with IE 7
Windows up to date [22 Oct]; BitDefender reports no issues!

Zems

Reply to Zems

Geo, on Oct 27, 2008 1:07:48 pm GMT

No I have not. Currently in order to open the attachment I am forwarding my yahoo e-mail to my G-mail account. G-mail account with out any problem it opens in the same machine.

Reply to Geo

C, on Oct 29, 2008 1:40:19 pm GMT

Same issue: have you resolved it yet

Reply to C

inline5, on Nov 4, 2008 1:52:38 am GMT

I am experiencing the same problem with my Yahoo email account. I recently forwarded a message with an attachment to my Hotmail account and had no problems opening the attachment. Something tells me this is a Yahoo issue...I have had this problem before, if I remember correctly.

Reply to inline5

HansonBrothersHockeyChick, on Nov 4, 2008 9:59:02 pm GMT

+11

I had the same problem, which had to do with my anti-virus (Trend Micro). I had to go into Virus Controls; then Protection Against Viruses; click on Settings and uncheck the box that said "Threats in Web mail attachments". Remember, Yahoo uses Norton to download attachments so you can't have two virus protections "running" at the same time.

Reply to HansonBrothersHockeyChick

Goe, on Nov 5, 2008 1:10:43 pm GMT

Thank you,
I did as you said. It is working now.

Reply to Goe

ARLENE, on May 12, 2009 7:26:04 am BST

Hi.
I have AVG now, and used to have Norton. Any advice as to how to be able to read .ppt and .pps attachments that come in via Yahoo?
If I forward them to my Hotmail account I can see them fine, so it isn't the computer or that I don't have an application.
Someone said go to "Virus Controls" and uncheck "Threats in Mail Attachments". Where is Virus controls? I can't seem to find such a thing.

Many thanks.

Reply to ARLENE

sel, on Nov 13, 2008 6:34:47 pm GMT

Thank you I have been fighting this for 2 weeks. I have Trends too and that was the problem!!! Thank you so much that was so frustrating!

Reply to sel

Honey, on Nov 17, 2008 2:50:30 am GMT

Thanks Hanson Bro! I have been troubleshooting to soooo loooong..but nothing happened until I saw ur reply!! thanks sooo much!

Honey

Reply to Honey

CM, on Nov 19, 2008 1:46:10 am GMT

Neither Trend nor Yahoo had an answer for this problem when I called. Thanks for the fix.

Reply to CM

fred, on Dec 1, 2008 8:19:08 pm GMT

I am running McAfee and has same problem. How can I adjust this. How do I get to virus controls....etc....etc....etc

Thanks

Fred

Reply to fred

alesia, on Mar 10, 2009 3:32:58 pm GMT

Hi,

I am new to the intetrnet, but am having trouble downloading from yahoo. can you tell me how to get to virus controls??

Thanks

Reply to alesia

violet, on Dec 5, 2008 1:56:12 pm GMT

Thanks for sharing it for works!

Reply to violet

jean, on Dec 18, 2008 1:20:50 pm GMT

Thank you. I had the same problem. It started a few weeks ago. I was unable to open attachments sent by my sons teachers and now I can.

Reply to jean

Cris, on Dec 23, 2008 1:28:27 am GMT

Thanks a lot for taking the time to write the sollution to this issue.

God bless you!

Reply to Cris

kunjal, on Jan 24, 2009 6:07:02 pm GMT

Thanks pal...

ur suggestion resolved my problem..

thanks a lot..

Reply to kunjal

RJ, on Jan 25, 2009 1:26:29 am GMT

I want to thank you for helping me unblock the email attachment problem I was having. I too have Micro Trend and as soon as I followed your steps, I can now get attachments and pictures. Thanks so much you were a great help when no one else knew the answer.

Reply to RJ

lisa, on Mar 1, 2009 8:34:33 am GMT

Ive been having the yahoo attachment problem.. i did what u said and it still isnt working.. any other ideas?

Reply to lisa

merv, on Apr 14, 2009 4:33:42 pm BST

I disabled my mcafee and the problem persisted

Reply to merv

ARLENE, on May 12, 2009 7:03:19 am BST

WHERE IS "vIRUS cONTROLS"? i HAVE NO IDEA HOW TO DO THIS, AND IT SEEMS LIKE JUST WHAT i NEED TO DO.

Reply to ARLENE

stevieblue, on Jul 25, 2009 9:01:50 pm BST

Having trouble downloading attachments ,on aol but my yahoo unable to download

Reply to stevieblue

Lovebomber, on Nov 8, 2008 8:45:51 pm GMT

This is definitely a Trend Micro problem. My ex wife bought a computer from Best Buy, and they put Trend on it. She's been unable to download Yahoo attachments since the middle of October.
Do as the Hansonbrothershockeychick said and all will be well. -J

Reply to Lovebomber

Frustrated, on Nov 25, 2008 8:49:31 pm GMT

No! Not a Trend problem only!!! I have McAfee and have the exact same problem. The solution that works for Trend does not work for McAfee. I have AOL as SP. Telephoned their Customer Services - they said that their engineers are aware of the problem and working on it

Reply to Frustrated

59Charlie, on Nov 18, 2008 7:31:10 pm GMT

I too have been having problems with attachments not opening in yahoo. I also have Trend Micro anti-virus. After unchecking the box: threats in web mail attahments, everything is now O.K. Thanks Much. Dennis S.

Reply to 59Charlie

hansonbrothershockeychick, on Nov 20, 2008 6:30:16 am GMT

I'm glad I was able to help everyone! I've had Trend since February and had no problems until their last update.

-------------------------------------

I <3 the Hanson Brothers.
R.I.P. Paul Newman - Slap Shot.

Reply to hansonbrothershockeychick

Spence, on Nov 20, 2008 1:25:53 pm GMT

I couldn't download attachments - same problem as the others. I have Trend too and didn't have a problem until October I was trying "restore to a previous date" to no avail and checking yahoo led me in circles too It was so exasperating. Forwarding my e-mails to another account was the only way to download the attachments so I realised that it couldn't be my computer. One would hope that Yahoo/Trend find a way to resolve the problem. Perhaps they should consider consulting you as you seem to have been the only one who could offer a solution.
Thanks so much. Best Wishes, Spence

Reply to Spence

pmm, on Feb 28, 2009 3:14:30 pm GMT

Thank you so much...I also have trend micro and have not been able to open attachments. I was wasting Saturday's trying to figure this out and finally did a search today on the issue and found your resolution. Many thanks!

Reply to pmm

not fustrated anymore, on Nov 22, 2008 11:24:02 pm GMT

Same problem, solution worked for me too! Thanks a bunch!

Reply to not fustrated anymore

conan, on Jul 29, 2009 5:24:59 am BST

Can anyone help me to solve my problem... i can't download any files on my yahoo mail account.

Reply to conan

sekh, on Nov 23, 2008 3:10:36 am GMT

I had the same problem for couple of days. i usually work with mozilla firefox. i tried with

ie 7 given with laptop. and i could open my attachments. i did nt do anything with antivirus.

i am using avg antivirus free version.

Reply to sekh

bos29, on Dec 1, 2008 7:27:01 pm GMT

I've got McAfee running on Vista and can't open any attachments. I started in SAFE MODE w/ networking and was able to do it just fine. Once out of SAFE MODE the problem comes back. I click on the attachment to download and nothing happens. Yahoo uses a Norton virus scanner and I'm not sure of any way to turn that off. Anyone have a fix for that yet?

Reply to bos29

hansonbrothershockeychick, on Dec 9, 2008 6:13:49 am GMT

# Open McAfee Security Center.
# Click on Virus Scan.
# Click on "Configure virus scan options".
# Select Active Shield tab.
# Un-check "Scan email and attachments".
# Click Apply and close window.

Reply to hansonbrothershockeychick

JC, on Jan 5, 2009 11:57:31 pm GMT

Dear HansonBrother,
You appear to be the expert. I echo the problem with downloading my e-mail from yahoo. I have the Norton Interne Security and it scans the e-mail and says its free of viruses, etc. When I try to download or save, it will download to 99% but never download the attachment. Any suggestions? Thanks and happy new year!

Reply to JC

merv, on Apr 14, 2009 4:39:57 pm BST

That did not work for me. I have McAfee

Reply to merv

cocoa, on Dec 20, 2008 1:32:39 pm GMT

Every time i go 2 open my e-mail attachmet adobe acrobat comes up i would like 2 know how 2 get rid of this and have a normal e mail box

Reply to cocoa

Pietro, on Jan 2, 2009 3:15:47 pm GMT

HansonBrothers, if I could buy you a few beers right now...! Thanks very much for the info!

Reply to Pietro

cuhills, on Jan 10, 2009 3:35:30 pm GMT

Thanks HansonBros--- I was having problems downloading attachments, but I tried your solution with the Trend..and it worked. God blessed

Reply to cuhills

S, on Jan 12, 2009 5:16:48 am GMT

I too was having the same problem with yahoo mail. After three hours on the phone with AT&T and Microsoft, no solution. I should have googled it three hours ago. It would have saved me alot of time and trouble. HansonBro's you put them all to shame........

Reply to S

Mi, on Jan 28, 2009 5:56:35 pm GMT

I have BitDefender and I can't access my attachments even if I set the antivirus on "Permissive"... I don't know what else I can do... I installed and uninstalled Mozilla and IE several times and nothing happens... Can anyone help me? Pleaaaaseeee....

Reply to Mi

MomofOne, on Feb 6, 2009 10:28:55 pm GMT

Thank You soooooo much! I have been going through this for 3 months!

Reply to MomofOne

teeg, on Feb 18, 2009 1:42:58 am GMT

Try This:

If you have Trend Micro Anti Virus software you have to:

- Open Main Console
- Select Virus & Spyware Controls
- Select "Settings" from "Protection from Viruses & Spyware"
- Deselect (uncheck) the box "Threats in Web mail attachments"

Reply to teeg

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