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HP Pavilion dv6500 - fingerprint reader

lili, on Wednesday October 15, 2008 04:58:14 AM 
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Hello,
My name is Liliana. I have an HP Pavilion dv6500 notebook which comes with a fingerprint reader. When i first bought it it worked fine. Then my laptop had to be restored and I do not know if the fingerprint reader feature was deleted. I cannot find it in the section Programs in the Control Panel and I would like to know if there's a way to get it back to normal.

Configuration: Windows Vista
Firefox 2.0.0.17

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1

xpcman, on Wednesday October 15, 2008 05:07:59 AM
  • +1

HP only lists a fingerprint driver for Vista (AuthenTec Inc. AES2501 Fingerprint Driver) I hope that's what you have.

Follow this link

http://h10025.www1.hp.com/...

   
Reply to xpcman

2

kurhnert, on Saturday December 6, 2008 05:45:23 PM
  • +1

Hello,
I have installed Fingerprint Driver but i dont know where to use it cos i cant find it on Control Panel

   
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3

A-Samir, on Friday January 9, 2009 01:28:30 PM

You need the following software to manage it :

ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37731.exe

Ahmed Samir
http://www.am4computers.com

   
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4

ruffjr15, on Thursday January 22, 2009 12:31:01 AM

Try this link it should work
http://h10025.www1.hp.com/...

   
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5

sunil, on Saturday January 31, 2009 07:31:08 AM

Hi

   
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6

unknwn, on Saturday February 14, 2009 12:22:38 PM
  • +3

1st go to device manager(right click on my computer ,go to manage click,go to device manager)click + 'personal identification device' u ll c authen tech inc.... .right click on it,go to properties,go to driver,click Roll back driver.
the problem ll b cured.try this.

   
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7

Ken, on Sunday March 29, 2009 06:18:12 PM
  • +1

I found the software in the SWSetup folder in the sub-folder VSAM (Veri Soft Access Manager)

   
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8

 angel, on Sunday May 3, 2009 10:12:08 PM
  • +1

Hi to all, i have problem with the " hp mobile data protection driver" i cannot find the driver even in the hp official it did not work. my os is vista 4-bit

   
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