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You have a security problem

D, on Oct 14, 2008 7:11:48 pm BST
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Hello,
I have an issue with my PC (Windows XP), I have a popup that states "You have a security problem" and attempts to sell me new virus protection.

I have McAfee already installed and I have run a scan for a virus but it did not pick up anything.
How do I get rid of this without purchasing more "quote" security software?

Thanks,
D

Configuration: Windows XP
Internet Explorer 7.0

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1

xpcman, on Oct 15, 2008 5:30:04 am BST
  • +1

Go to this link - it gives full instructions on removing this Trojan program. This is a safe link/site

http://www.411-spyware.com/you-have-a-security-problem-popup­

10

anon, on Dec 6, 2008 3:55:22 pm GMT

Dude even spy hunter requires you to register the software to get rid of it. so i am back where i started! - either i pay for spy hunter or so this stupid trojan. If only i can come cross the puss who made this stuff want to break his knee caps!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

52

sparks, on Apr 10, 2009 4:38:31 pm BST

DO THIS DUDE, IF YOU STILL HAVE THE PROBLEM.

I HAD THE BUBBLE POP UP ON SCREEN LAST NIGHT 1AM, 20 MINUTES LATER I HAD SITES CALLED FREEFORALL AND OTHER SITES POP UP TRYING TO SELL ME SPYWARE EQUIPMENT, I HAVE AVG8.

I RAN A SYSTEM SCAN AND IT FOUND 2000 THREATS WITHIN 3 MINUTES, I REMOVED THEM IN THE VIRUS VAULT AND I THOUGHT IT WAS GONE.

GUESS AGAIN......I THEN RESTORED MY COMPUTER TO AN EARLIER TIME, 12 AM ON APRIL 10TH, 1 HOUR BEFORE THE PROBLEM BEGAN.........NOW I AM RUNNING FREE AND LIVING FASTER BECAUSE IT'S GONE, I HAVE NO SECURITY PROBLEMS, NO VIRUSES, 100% CLEAR AND NOTHING TO BE STOLEN LIKE IT WAS BEFORE WHEN I GOT A SIMALAR ONE.

IT TAKES 15 MINUTES MAX TO RESTORE, 10 MINUTES TO USE AVG8 TO CLEAR ALL THE VIRUSES AND THAT IS WHY I AM HELPING YOU OUT.........

GET AVG8 FROM THE WEBSITE, YOU ONLY NEED THE UN-ACTIVATED VERSION, YOU DONT NEED TO PAY, ALL YOU DO IS RUN A SYSTEM SCAN LIKE I AM NOW, AND THEN EVERYTHING WILL BE FINE...

54

youshang, on Apr 21, 2009 9:30:19 am BST
  • +2

Hello,
i also suffer from this problem,
try Registry Easy.
it will safely scan your PC,remove malware,windows error for you.
http://answers.yahoo.com/question/index?qid=20090319130324AA­knjBc

2

ed, on Oct 17, 2008 4:40:45 am BST
  • +1

Hey i have the same problem how do i gef it the way u did?

3

ed, on Oct 17, 2008 4:43:11 am BST

Thxs =D

4

Durk, on Nov 11, 2008 9:30:27 pm GMT
  • +4

Malware AntiMalware

9

Anne, on Dec 5, 2008 10:14:14 pm GMT
  • +2

I did run Malware at least 10 times and Spybot. This message is driving me crazy. every two minutes the screens pop up with a terrible loud sound.. I cant play my music. Came up clean on both Malware and Spybot. I dont even want to check my emails anymore because my computer is sick. it says your computer remains infected by viruses. Download Winweb Security to your PC. They can cause data loss and file damages and need to be cured as soon as possible. and another pop up Intercepting files which may harm your computer.
Thanks for any assistance.
Anne

5

waruro, on Nov 12, 2008 12:49:27 pm GMT

But that website nid to purchase for register right?if i no have register i can't remove all the theast

6

waruro, on Nov 12, 2008 12:59:35 pm GMT

I also have the same problem like that,i have try that web b4,n installed it,...but after scanning,...when it call me click remove to remove the theast,it nid me to registor...how should i do to get a free trial n free registor to fix this problem...T.T

19

Ozzie, on Dec 17, 2008 2:31:25 pm GMT
  • +1

I had this virus too. Follow McAfee link below, download the software and follow instructions. This removed this and several other trojans from my computer. It is free.

http://forums.mcafeehelp.com/showthread.php?t=222656

8

xpcman, on Nov 12, 2008 6:03:03 pm GMT

Do NOT register and/or buy any product that's offered in such a pop-up.

go to this site to remove it

http://www.411-spyware.com/you-have-a-security-problem-popup­

14

stonzee, on Dec 16, 2008 8:53:08 pm GMT
  • +1

You have to purchase that software to get rid of it. So it's a scam as well.

18

banthem,, on Dec 17, 2008 12:43:48 pm GMT

Ban user

11

Vampunky, on Dec 13, 2008 6:16:06 pm GMT

I just got the same thing last night and ahhh it's annoying!! i'm like wtf is this thing?! stupid stupid thing mabobber! well thanks anyway person who gave that link to get rid of it!

12

DFINC, on Dec 14, 2008 4:26:31 am GMT
  • +1

Well said above, dont buy or registry the new virus protection u r told to buy, that would be a fake program. im sure your computer has spywares/adwares infection, you should run a SPYWARESCAN, i.e use SUPER ANTI SPYWARE free edition, i hope this works for you, Good luck
and if you want to download the super antispyware free edition, heres link for u.
http://darfuns.com/download-super-anti-spyware/

15

stonzee, on Dec 16, 2008 8:57:43 pm GMT

You have to purchase that software as well.
Or it won't remove anything.
Another scam.

17

banthem,, on Dec 17, 2008 12:43:20 pm GMT

Ban this user

16

banthem,, on Dec 17, 2008 12:42:50 pm GMT

Ban these fuckign idiots promoting shit on this forum that does not fix it. ban the on sight.

20

virusexperts, on Dec 17, 2008 3:01:04 pm GMT

How to remove newfolder.exe or regsvr.exe or autorun.inf virus?

1. Cut The Supply Line

1. Search for autorun.inf file. It is a read only file so you will have to change it to normal by right clicking the file , selecting the properties and un-check the read only option
2. Open the file in notepad and delete everything and save the file.
3. Now change the file status back to read only mode so that the virus could not get access again.
4. Autorun INF: cutting the supply line
5. Click start->run and type msconfig and click ok
6. Go to startup tab look for regsvr and uncheck the option click OK.
7. Click on Exit without Restart, cause there are still few things we need to do before we can restart the PC.
8. Now go to control panel -> scheduled tasks, and delete the At1 task listed their.


check more about it at http://www.virusexperts.blogspot.com/ (videos are also available)

23

katie, on Dec 31, 2008 9:28:46 am GMT

Here, this was happening to me when earlier today, this is the only that actually worked!
(i used the first one)

download Malwarebytes' Anti-Malware, save it to your desktop.

http://www.besttechie.net/tools/mbam-setup.exe

or

http://www.majorgeeks.com/Malwarebyt...are_d5756.html

Make sure you are connected to the Internet.
Double-click on Download_mbam-setup.exe to install the application.
When the installation begins, follow the prompts and do not make any changes to default settings.
When installation has finished, make sure you leave both of these checked:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware
Then click Finish. MBAM will automatically start and you will be asked to update the program
before performing a scan. If an update is found, the program will automatically update itself.
Press the OK button to close that box and continue.

On the Scanner tab:
Make sure the "Perform Quick Scan" option is selected. Then click on the Scan button.
The next screen will ask you to select the drives to scan. Leave all the drives selected
and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the
top. It may take some time to complete so please be patient. When the scan is finished, a message
box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process. Back at the main Scanner
screen, click on the Show Results button to see a list of any malware that was found. Make sure
that everything is checked, and click Remove Selected. When removal is completed, a log report
will open in Notepad and you may be prompted to restart your computer. (see Note below) The log
is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.
Failure to reboot will prevent MBAM from removing all the malware.

25

ed, on Jan 4, 2009 11:27:14 am GMT

Thanks Katie for the info had the same problem and your solution worked for me to Thanks again

27

jabba, on Jan 6, 2009 1:39:15 am GMT

Is the anti malware free

29

Me, on Jan 10, 2009 7:23:11 pm GMT

Thanks Katie, I had the same problem and your suggestion worked great. It not only found this problem but 289 others as well. I couldn't find these problems on my pc with McAfee or other spyware programs. Thanks very much :)

32

hayleyb, on Jan 11, 2009 6:33:13 pm GMT

Thanks katie i have had a pop up security alert on my pc for about 4 days and its been driving me mad but your solution worked exactly as you said and it didnt cost a penny many thanks hayley

33

anna, on Jan 12, 2009 5:35:50 am GMT

Just wanted to thank Katie for the great advise on how to get rid of the security alerts. Tried the first link and it worked wonders. It was driving me crazy, I'm so glad its gone. Thanks again.

35

Jman, on Jan 16, 2009 11:24:37 pm GMT

Katie i have the same problem as the people you replyed to but everytime i try to run either of the downloads like 12 windows appear and it wont let me download anything. It will not let me do a system restore or even run spy bot. Can you please help me.

39

hertz2bu, on Feb 9, 2009 8:16:30 pm GMT

Thanks Katie

42

remy, on Feb 16, 2009 8:34:38 pm GMT

Thanks, Katie. Your solution found not only the problem I was trying to get rid of, but 22 others, as well, that Norton never caught.

43

dba, on Feb 26, 2009 1:08:40 pm GMT

Hi...im having this problem...n i follow katie's method n the problem is still there..i tried the ctrl+al+del but i cnt find ~Temp..i dunno wat to do..any1 cn help??tanx

44

Julia, on Mar 5, 2009 11:40:00 pm GMT

Thank you! I was going craxy and finally this worked for me.

24

Gabe, on Jan 1, 2009 8:32:38 pm GMT
  • +1

Why not try system restore if you have Vista?

26

nerdo, on Jan 4, 2009 8:48:29 pm GMT

Ok well all these people are promoting scam spyware junk i kno how to get rid of the security problem popup all you have to do it download the the item when it pops up and then delete it straight from your computer your computer will tell you that there is a risk you could lose data lose but i hav got the pop up 5 times now because unknown sites and have sucsessfully deleted it each and everytime with no loses if you dont trust me then its simple dont do it but if you have any questions dont hesitate to ask because i know its annoying as hell it got on my last nerve each time

28

alif, on Jan 7, 2009 6:50:55 am GMT

Plz sir give me detail about my computer sysytem security protect pc registration key if you have easilly understand me then plz replay me answer

30

kk, on Jan 11, 2009 7:02:26 am GMT

But what do I do if I can't even get to the internet? I just continue to get "You have a security problem"

31

nick, on Jan 11, 2009 6:32:11 pm GMT

I tried Katies links and the first one worked for me.

34

mick, on Jan 15, 2009 1:29:53 am GMT

You can call Microsoft for free and they will remove it. Go to their website. I have had them do this twice for "windows antivrus 2008" and 2009.

36

stew, on Jan 19, 2009 2:33:37 pm GMT

Hi people just a few words i recently found that virus on my computer and it was quite simple to rid of all u need to do is ctrl+Alt+Del go to processors and theres a processor call ~TEMP thats the main son of a b*** that pops up constantly once u have deleted that scan ur computer and any files should be found and destroyed

37

bignastyGS, on Feb 1, 2009 1:33:11 pm GMT

Katie..You are the bestest....1st one worked for me as well...Thank You your highness....lol

40

Mikey, on Feb 10, 2009 2:24:04 am GMT
  • +6

So I was pretty worried to download katies Options considering it was my open stance on downloading that gave me the Security System problem to begin with. So I tried the prior comment about going to Ctrl+Alt+Del and going to the Processes tab. There I found a long list of things things and systems I know very little about. I took my time looked around and realized there was one "process" that created a spike in CPU usage when the Pop-up was "shaken" when i used the arrow to drag the window around the page. The Image Name was just a bunch of numbers and maybe some letters followed buy .exe as all the Processes are. It had my name or Computer name as the User Name. I took time to see if it was truly the problem and took a deep breath and selected the End Process button. At that moment both the pop-up and the logo on the computer disappeared.

My best advice is to be careful and take your time with finding the solution. i do not know if Katies idea actually worked because I didn't have to use it. But it seemed like it had positive responses.

53

Lakerfan, on Apr 21, 2009 1:21:13 am BST

OK I have this same problem - the "You have a security issue" popup every couple of minutes. I cannot get rid of it because it has disabled every virus scan that I have (Norton Internet Security, Anti-Malware, Spybot, SuperAntiSpyware, NVT Malware Removal Tool, Adware-Micro AntiVirus 2009 Remover). I click on any of these and the program will not start. I have tried to uninstall and reinstall the programs, but no change. I upgraded to Internet explore 8, but no change. I also cannot restore my system to an earlier date. I do not know what else to try and my IT guys at work don't know either. Can anyone help?