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Outlook 2007 is not sending mails !!

Last answer on Oct 20, 2009 3:53:40 pm BST medo, on Oct 11, 2008 2:42:16 pm BST 
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Hello,

Dear Sir,

Have a nice day.

I migrate my data from one PC to another the old one was with XP windows as well Outlook 2003 while the new one is VISTA with Outlook 2007.Im receiving messages normally but not able to send any, is there any changes in account settings that I should change?

We checked our servers and I put the same settings on many other computers and it works normally putting in consideration that the PCs we tried are all having WINDOWS XP and OUTLOOK 2007.

Is the problem from WINDOWS VISTA?

Note: All the copies we are using are GENUIN

Thank you very much for your support & looking forward to hear from you soon.

Configuration: Windows Vista
Internet Explorer 7.0

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1

ibistech, on Nov 10, 2008 1:12:52 am GMT
  • +6

I had the same problem and it ended up being a DNS issue. Once I created an a-record in DNS it started working.

   
Reply to ibistech

2

scott H, on Nov 10, 2008 7:54:54 pm GMT
  • +12

Having this same issue, how do you add a record in DNS?

   
Reply to scott H

3

Md. Abdul Jalil, on Nov 28, 2008 11:11:12 am GMT

Dear Sir,
I have outlook 2007 configured in pc and my operating system is vista. At the begining it was working good. I tried to create rules and after that I am receiving the mails from other servers but I can not send the mail to otheres. Whenever I send mail from my outlook, this mail goes to my own inbox folder. So, I am facing a problem for sending mail. Will you suggest me how I can solve this problem.
Thanks

Md. Abdul Jalil

   
Reply to Md. Abdul Jalil

4

CSamuel, on Jan 9, 2009 5:10:24 pm GMT
  • +4

Go to Tools
- Account Settings
- Double click on required email displayed
- Click more settings - Select Outgoing server
- Check My out going server requires authentication and select Log on to incoming server before sending email.
- Click Ok

This should solve the problem.

   
Reply to CSamuel

5

Vahid, on Feb 2, 2009 5:03:38 pm GMT
  • +1

HI,
I did what you said but, i got bellow respond:
Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 2/2/2009 9:23 PM

The following recipient(s) cannot be reached:

'vahidkarimi01@hotmail.com' on 2/2/2009 9:24 PM
554 Cannot send message


RGDS,
Vahid

   
Reply to Vahid

6

nshankar, on Feb 26, 2009 12:28:15 pm GMT
  • +4

U need to reconfigure our outlook 2007.

   
Reply to nshankar

7

Dave, on May 2, 2009 10:38:06 am BST
  • +1

Howdy,
I know this is a tad old, but future searchers may still run into this.

I had this issue, and here's what my problem was.

I use Trend PC-cilling Internet Security, and my personal firewall settings had about 30 entries for MS Outlook as an outbound exception.
They all had the same exact settings.
I deleted all but one of those firewall exceptions, doubled checked the remaining one had the proper setup, and immediately I was able to properly send & receive.

I'm still researching how all those exceptions got in there (that type of thing makes me buku suspicious I may have caught a bug... ), but that solved the problem.

I did not have to reconfigure Outlook, nor did I have to set up any DNS entries - but this may not be everyones case.

I suggest checking firewall settings for whatever software you personally use.
It's been my experience many times in the past that firewall settings can be improperly setup or corrupted somehow, and is often the culprit behind connectivity issues.

Hope this helps someone, have a great day!

Dave

   
Reply to Dave

10

 dm, on Oct 20, 2009 3:53:40 pm BST

Dave's solution just made my Outlook 2007 email work again with his advice on checking the personal firewall settings in the anti-virus software on my machine. Sure enough, there was a "deny" instead of an "allow" as the newest Microsoft Outlook permission status in the "Exceptions" tab of my firewall software (which also happens to be Trend Micro PC - cillin Internet Security). Don't know how it got there, and there were also several repeats of other rules for Outlook as well. I deleted the "deny" and the extra "allow" settings, and all is now well. I was initially looking at other possible reasons as to why I couldn't receive or send email suddenly, including a recent mail server upgrade that happened where I have my email/website hosted, and also the latest download of VISTA Service Pack 2. Both of these happened within a day of my email being messed up. But, they weren't responsible.

Trend Micro PC-cillin updates its software regularly, and did so just before I lost access -- I suspect this was the cause of the email failure. So you are right to advise people to check their firewall settings and the exceptions to see if there is anything wrong. For anyone needing step by step instrux, here's what you do:

1. Open the control panel of Trend Micro PC - cillin
2. In the Summary screen, click on Configure
3. In the Protection Summary, click on Personal Firewall
4. Check the various Profile Names by clicking on them, and then the Exceptions tab
5. As Dave noted, look for repeats for the same software, and check the Action column to see if it says Deny or Allow -- when I deleted the "Deny" rule, I was then able to set up my email accounts once again and receive/send mail

   
Reply to dm

8

David, on Jun 29, 2009 12:49:12 am BST
  • +1

Hey guys, this worked for me!
If you use Outlook 2007 as an email client to check your email, you'll need to update the settings.

To update the settings on Outlook 2007, do the following:

1. Open Outlook 2007.
2. Click on the Tools menu.
3. Click on Account Settings.
4. Select your AT&T email account and click the Change button.
5. Change the following settings:
* Incoming mail server: Change your current settings to pop.att.yahoo.com
* Outgoing mail server (SMTP): Change your current settings to smtp.att.yahoo.com
* User Name: If you don't already have your complete email address entered here, do so now.
6. Click the More Settings button.
7. Click on the Outgoing Server tab.
8. Change the following settings:
* Check the box My outgoing server (SMTP) requires authentication.
* Select Use same settings as my incoming mail server.
9. Click the Advanced tab.
10. Change the following settings:
* Check the box This server requires an encrypted connection (SSL) under Incoming server (POP3).
* Select SSL from the Use the following type of encrypted connection dropdown menu under Outgoing server (SMTP).
* Incoming server (POP3): Change your current settings to 995.
* Outgoing server (SMTP): Change your current settings to 465.
11. Click OK.
12. Click Next.
13. Click Finish.

   
Reply to David

9

Danman, on Aug 23, 2009 3:50:03 am BST

Thanks man. ive been sitting here trying to figure this out for hours. Your my hero lmao.

   
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