Search : in
By :

No Internet connection after XP SP3 Update

Last answer on Sep 23, 2009 2:52:26 am BST rg786, on Oct 7, 2008 1:04:22 pm BST 
 Report this message to moderators

Hello,
i am generally a pc freak so i am a bit shocked that i am stuck for once
basically i mess around with msconfig alot but when i install xp sp3 i cannot connect to the internet unless i'm on safe mode like now!
please help

Configuration: Windows XP SP3
Internet Explorer 7.0
Mozilla Firefox 3.0
4GB DDR3 RAM
500GB MAXTOR HDD
1GB nVidea 8500GT gfx card
Gigabyte tech - nvidea n650sli motherboard
intel core 2 quad 2.4GHZ processor
realtek hd audio 7.1 sound card

Best answers for « No Internet connection after XP SP3 Update » in :
Download Windows XP SP3 Show Download Windows XP SP3 Windows XP SP3 has a special installation package for IT professionals that is available through the official link of Microsoft http://www.microsoft.com/... Step 1: Click on the "Download" button on the page and...
Loss of Internet connection - Generic Host Process Error Show[Loss of Internet connection] Generic Host Process Error Method 1: Install an update Method 2: Disable the DNS Client service On Windows XP Service Pack 2 or later, it may happen that you lose your Internet connection (after being...
No Windows Update with Windows XP SP3 ShowAfter installing Windows XP Service Pack 3, Windows Update won't work. Windows XP Service Pack 3 installs a new version of Windows Update, but it forgets to register it. try the following: Log on as an administrator, and run cmd.exe, and...
Installing Internet Explorer 7 on XP SP3 ShowInstalling Internet Explorer 7 on XP SP3 Internet Explorer 7 is not compatible with service pack 3 is already installed. You should however install SP3 after installing IE7. This is a tip showing you how to install IE7 if SP3 is...
Download Windows XP SP3 Service Pack ShowThe service pack 3 of Windows XP (XP SP3) is a major update for Windows XP which has more than 1000 corrective softwares with numerous corrections for security problems as well as some supplementary features. The new features of the Service Pack...
Sharing an Internet connection in Windows XP ShowAdvantages If you have a local area network (two or more computers connected in a network) with one computer connected to the Internet (via a modem, using a cable, etc.), it may be useful to make the Internet accessible to the other computers on...
Sharing an Internet connection ShowAdvantages If you have a local area network (two or more computers connected in a network) with one computer connected to the Internet (via a modem, using a cable, etc.), it may be useful to make the connection accessible to the other computers on...

1

xpcman, on Oct 8, 2008 12:01:54 am BST
  • +6

Did you try to delete the network controller? (I assume your using broadband) and then re-detect new hardware?

You could also enter "ipconfig /renew" in your "run" tab from the START menu - this has been known to reinitialize things.

You might also look for an updated driver for the network controller. download and install it.

looks like SP3 deleted something it shouldn't have.

I think SP3 can be backed- out using Windows Uninstall. that might be your final option

Reply to xpcman

2

Coopa, on Oct 8, 2008 12:40:08 am BST

I have the exact same problem as the first poster.
How would I delete the network controller? And also, what is window's uninstall? Do I need a windows disk? I wasn't given a recovery disc or anything upon purchasing my computer, which honestly sucks, if that's what you mean.

I'd really appreciate some help. Everytime I go to shut down the computer, btw, it says that it has some updates to install, which is a load of crap.

Reply to Coopa

3

guest, on Oct 13, 2008 5:56:22 pm BST
Reply to guest

4

novice, on Oct 19, 2008 1:16:36 pm BST
  • +1

You may have solved the problem by now but I had the same. I was able to uninstall sp3 (reverts back to previous in my case sp2) by using the uninstall executable created when installing sp3 (in c:\windows)

Reply to novice

5

DC, on Oct 30, 2008 12:31:31 pm GMT
  • +6

Use Control Panel, add/delere software function to remove SP3.

Reply to DC

6

MikeS, on Dec 24, 2008 4:56:21 pm GMT
  • +9

I had similar problem but finally figured it out.

My issue was with Windows Zero Configuration Service after install of SP3. Just had to restart the service manually from control panel and BOOM, internet works. This particular problem happens mostly on wireless network adapters (mine is a d-link DWA-110 adapter).

Other services you should restart = DHCP! This was the root cause of the problem due to a conflict with Zero Configuration i think. Freakin MS, can't even get their own modules working properly together....sigh.

Reply to MikeS

7

mindbender, on Dec 30, 2008 8:13:31 pm GMT
  • +4

I too have lost wireless capability, there are some great sounding suggestions on here but I have no idea of how to execute the changes. Please give some detail of how to those.

Reply to mindbender

8

GeorgeSA, on Jan 14, 2009 8:52:57 am GMT

I also had the problem of no internet connection after a SP3 install. Fortunately the uninstall option worked and fixed the problem. I think I will not install SP3 again. My advice is not to install SP3. I am seriously looking to find another alternative to MS operating system as it seems that MS is realy loosing it. The screwed up with Vista, now they are screwing up XP also.

Reply to GeorgeSA

13

JasonSA, on Feb 18, 2009 10:34:33 am GMT
  • +12

Have you tried

Properties of My network places
Right clicking on Local Network Connection, select properties
Select Internet Protocol (TCP/IP) Properties
Under General TAB select Use the following DNS server addresses
Enter the preferred DNS server : 10.0.0.2 (would be for the telkom router)

That should work for XP SP3

Reply to JasonSA

9

Wireless Hotspot, on Jan 17, 2009 9:14:39 am GMT

Hi U all.

TRY THIS, IT SEEMS TO WORK FOR ME!

I am using a telkom mega105wr adsl router and have heard that there are issues with SP3 and these routers.

My Solution 1: Start - Connect to - Show all connections - Create a new connection - Next - Connect to the internet, next - Setup my connection manually, next - broadband pppoe option, next - isp name, next - adsl username & password, next - finish.
This will give your internet connection back.

My Solution 2: Contact your service provider to give you primary and secondary dns settings. These settings changes from service providers and the area you live in.

Both worked 100% for me, but the latter seems to be the best since you don't need to connect each time you want to go on the net.

Martin

Reply to Wireless Hotspot

10

Khem, on Feb 17, 2009 12:25:15 am GMT
  • +1

I work on Vista, had the internet connection problem after windows update.
I found out that it is caused by "Cumulative Security Update for Internet Explorer 7 for Windows Vista (KB961260)".
Unintall this update, and my IE and other internet programs is back to work again.

Reply to Khem

11

tristan2037, on Feb 17, 2009 3:14:46 am GMT
  • +1

Hi there,

I have the same windows specs as you do and using the same DWA-110. I found a quick and easy way of getting online with the device.

Background: I installed the software via the CD which included D-link connection management software. I could connect to my router but could not get online. I tried all the tricks under the sun relating to firewall setting, fixed IP´s, turn off virus protection etc...

What i ended up doing is uninstalling the d-link software entirely. I went onto the D-Link website and downloaded the driver for DWA-110. (DWA-110-Drivers_ V1.30.zip) - For XP. Put it on my desktop and unzipped the folder.

I plugged in the DWA-110 device straight into a USB socket and let windows ask me to search for new hardware drivers. I then pointed the setup to look at the new driver on the desktop and clicked next.

I now have excellent connection with the internet. It seems that the D-Link software can´t get along with XP SP3.

Nice and easy.



Thanks


Tristan - Syd, Australia

Reply to tristan2037

12

tristan2037, on Feb 17, 2009 3:17:50 am GMT

UPDATE:

Sorry, pasted reply in wrong forum.

Thanks

Tristan

Reply to tristan2037

14

cca4usc, on Feb 18, 2009 3:13:30 pm GMT
  • +1

I had the same problem as Khem with Microsoft "Cumulative Update for Internet Explorer 7 for Windows XP ( KB961260)". Downloaded the update and couldn't get on the internet. I restored my computer to an earlier date and had no problems. If someone knows how to download this update without losing internet, please share. This is a security update and probably should be downloaded.

Reply to cca4usc

15

Tirachel, on Feb 19, 2009 5:26:42 pm GMT

Hi there,

I don't know if this will work for you, but this worked for me. I tried all the options above on my Telkom mega105wr router. I went to network connections, right clicked on Local Area Connection, clicked on status, clicked on support tab, clicked repair. I was able to connect to the internet after that.

Hope this helps!

Tirachel - Cape Town, SA

Reply to Tirachel

16

Martin Seraphim, on Feb 19, 2009 5:34:59 pm GMT
  • +4

I am also using this telkom router 105wr with xp service pack 3.

The best solution I found was to use the following dns settings only if telkom is your service provider.
primary dns: 196.25.255.34
secondary dns: 196.25.255.3

You still get an automatic ip from the router, but use these as dns settings.

Reply to Martin Seraphim

17

Hanno, on Mar 3, 2009 1:25:29 pm GMT
Reply to Hanno

20

james, on Apr 8, 2009 6:12:56 pm BST

Thanks alot sir it really helped me, i honestly think guys like you should be working for microsoft not the asses working there at present. anyways cheers

Reply to james

21

Amkie, on Apr 9, 2009 6:29:29 pm BST

Thank yo very much. It worked for me as well.

Reply to Amkie

18

Meggles, on Mar 5, 2009 4:26:36 am GMT
  • +2

I also had this problem, couldn't figure out how to do it - though most of the advice above seemed very helpful. My problem wasn't my wireless as much as it was my local connection.

I finally reverted to SP2 and everything seems to be working again.

how icky is that to upgrade to SP3 and not have an internet connection ...

Reply to Meggles

19

venjho, on Mar 7, 2009 1:33:21 pm GMT

Got the same problem with my sp3 update and I found a really easy solution.
Just manually input your DNS address in your TCP/IP propterties.
If you do not have that info then just call your service provider to get your DNS address.
I have tried this and it works.

Reply to venjho

22

navejas, on Apr 14, 2009 4:17:57 am BST

Thanks for all the help, but I think his original intent of the guy who posted was (because I also have the same exact problem) with the new service pack 3 update the icon for wireless internet is not even provided and the only thing you see is local area connection. With this problem I also noticed that my sound devices weren't working as well. Please somebody help so I won't have to call microsoft's horrible customer service.

also an fyi: this is my 3rd time reinstalling SP3. The other two times my friend (no longer available) used to come in and fix the problem with a breeze.

If this also helps: I'm thinking the sound and internet device are physically hooked up but just not installed, this is because when i click my wifi button and sound buttons nothing happens or glow like usual.

Reply to navejas

23

vv, on Apr 14, 2009 5:17:58 am BST

You should try online virus scan,it's free!!!
http://www.virus520.com/scan/

Reply to vv

24

Timothy, on May 3, 2009 9:26:58 am BST

OK, My internet connection did not work after upgrading to SP3, although Outlook and MSN Messenger did, weird, anyways, I've unistalled XPSP3, by going to C:\WINDOWS\$NtServicePackUninstall$ and clicking on the spuninst.exe, yet to see what it does to my computer, lol.

Reply to Timothy

25

Paul56, on May 11, 2009 4:07:15 am BST
  • +2

I reinstalled IE7, that did the trick for me.


Here is the Microsoft solution:

http://www.microsoft.com/...

Reply to Paul56

26

ROSIEO, on May 14, 2009 2:52:53 am BST
  • +1

I too installed Service Pack 3 downloaded from PC Authority, as I chickened out of the Complicated Microsoft one, over service Pack 2 with Internet Explorer 6, only because I need to Install Net Framework2 to run several Utilities. I couldnt connect to the Internet with my laptop at the Internet Cafe after, to do a connected download, and then had to do heaps or research only to find out that there were a lot of people in the same boat. This is how I solved my problem.
Dont just go to the Internet Explorer Menu TOOLS Internet Options Connection LAN settings Aitomatically detect settings to select this checkbox because there is more:
Go to My Netwok Places, right click Properties or Open Network Connections on the Toolbar. Both get you to the LAN or High Speed Internet settings, right click Properties, General. Scroll down and select Internet Protocol . Select the Properties Box, above the description below. On the General tab, Clear both the Use the following IP and DNS server address boxes , by selecting both Obtain an address Automaticaly. Select the Alternate Configuration tab, deleselect the User configured
and select Automatic private IP address . Go back to General Tab and Select the Advanced settings below.
On IP Settings tab, IP addresses, check if the DHCP shows as enabled, and Default Gateways Automatic metric box is ticked. On the WINS tab, enable Net BIOS to Default settings. OK all boxes to confirn and exit. There are lots of other settings and some of these above may already be enabled. No need to it in exactly this order but it is easier to follow. Sorry I couldnt attach pictures.
It is easy to overlook these simple settings as I did. If this doesnt help you it may help many others.

Reply to ROSIEO

27

Coot, on May 19, 2009 3:31:12 pm BST
  • +4

Just had this same error and resolved it by resetting TCP/IP. Go to, Start, Run, type cmd and click OK.

Now type:

netsh int ip reset c:\resetlog.txt

Reboot and hopefully this will fix it for you.

Reply to Coot

28

Coot, on May 19, 2009 3:39:47 pm BST
  • +1

OK, please ignore that, after a reboot it was back to not working. Sorry. :(

Reply to Coot

36

JPM1873, on Aug 27, 2009 6:22:40 pm BST

Hi cheers mate my internet didn't work after installing sp3 i thought it was my router after doing what you said i was back up in no time just like the ronseal ad it does what it said on the tin cheers again.

Reply to JPM1873

29

JP, on May 23, 2009 10:42:19 pm BST
  • +2

Download latest driver from http://www.dlink.com.au/... and ready !

Reply to JP

30

Paul56, on Jun 8, 2009 5:54:10 am BST
  • +1

After trying all of the above suggestions, and not able to remove SP3 I reinstalled (repaired) using my original XP disc and now all connections are back to normal.

Reply to Paul56

31

Joe, on Jun 14, 2009 2:08:04 am BST
  • +2

I have installed XP SP3 and IE or Firefox will not connect to the Internet. Able to ping. Have updated the NIC drivers, nothing. Have removed and re-installed NIC and nothing. Restarted Zero Configuration and DHCP client, nothing. Have manually defined DNS and still nothing. Windows firewall is disabled, still nothing. I know that if I uninstall SP3, everything will be working. When I run the IE Diagnostic, I see error 12029. HELP!!!!

Reply to Joe