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Unable to Send emails from Outlook

Last answer on Oct 30, 2009 9:26:36 am GMT Rosa, on Oct 5, 2008 8:21:53 am BST 
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Hello,
I have a friend who is suddenly unable to send emails. Can receive, however.
Error Message is "unknown error" Ox800CCC81.
Help would be most appreciated

Configuration: Windows XP
Internet Explorer 7.0

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1

Ciscoparty, on Oct 5, 2008 11:57:41 am BST

Hey there,

there must surely be some problems with his incoming mail server and its better to contact the person who managers your mail server

   
Reply to Ciscoparty

10

ballu, on Jan 20, 2009 1:47:55 pm GMT
  • +1

Are you mad

   
Reply to ballu

2

MM, on Dec 26, 2008 6:50:27 pm GMT
  • +4

That answer is bull

   
Reply to MM

3

albionanc, on Jan 6, 2009 7:09:39 pm GMT
  • +1

Help
I have tried everthing I have hadVerizon My server Check my mail setup 4 times I have been to HP for help I have been to micrsoft still can not send mail evertime says mail can not be sent error has occured

   
Reply to albionanc

4

Caroline, on Jan 7, 2009 6:37:22 am GMT
  • +1

Hi, Did you ever get an answer to your problem? I have the same one now. Thanks.

   
Reply to Caroline

5

albionanc, on Jan 8, 2009 6:19:28 pm GMT

Did not receive any answers. Im still trying differant thigs I thnk I need to uninstall outlook express and reinstall but don,t want to loose all my stuff if you get any help let me know!

   
Reply to albionanc

6

Caroline, on Jan 8, 2009 6:29:53 pm GMT

Hi Rosa, I have discovered I can send emails, even though it says they are not going through, so for the moment I am sending a blind copy to myself so I have a record of the email. I have been working with my email provider. They claim it is the antivirus software that I am using that is causing the problem. I do not think this is true in my situation, but it may be worth looking into. Will let me know if I discover anything!

   
Reply to Caroline

7

JP, on Jan 18, 2009 3:19:46 pm GMT

It sounds as if your profile is corrupt. I would back up all your outlook settings and messages delete the profile and restore all your information. It is actually quite easy to do. Here is a link for it.

http://support.microsoft.com/kb/270670

Just follow the instructions and you should have no issues.

   
Reply to JP

8

Caroline, on Jan 19, 2009 6:34:59 am GMT
  • +5

Dear JP,
You are he best! Thank you so much for taking the time to help. I have been going crazy with this problem since Jan. 6th and have spent hours on the net trying to fix it. Thanks to you, it is now fixed. I set up a new identity, imported my address book and messages into the new identity, and I am off and running again. I cannot thank you enough. You are truly my hero!
Best, Caroline

   
Reply to Caroline

9

am, on Jan 19, 2009 5:38:47 pm GMT
  • +5

Hi, I saw that you helped Caroline, I was wondering if you can help me.
I just bought a new laptop that has windows vista premium on it.
I am trying to access my WORK email through my work website.
I can do everything just fine, except for when I open a new eamil or try to respond I can't type in the body of the email.
All I see is a little box with a red X in it in the top left hand corner.
Can you help me. I have been trying to resolve this since December.

Thank you! am

   
Reply to am

11

JL, on Jan 20, 2009 3:24:22 pm GMT
  • +18

I have the same problem with windows vista as AM... the little red x in the message body box when I try to use my work email...it works on any other conputer, just not with vista... any help would be greatly appreciated!
JL

   
Reply to JL

21

moe, on Mar 16, 2009 5:47:13 pm GMT
  • +5

I have this probl.
did you resolve
can you help
thanks

   
Reply to moe

22

Jen, on Mar 18, 2009 11:42:00 pm GMT
  • +1

Did you ever receive a reply to your message... I''m having the same problem. my outlook works on xp but not on vista...

   
Reply to Jen

12

aa, on Jan 26, 2009 5:33:19 pm GMT
  • +5

Hi JP,

I'm having the exact same problem as "am" - i.e. not able to type in the body of an e-mail, I just see that little red x. Do you know how to resolve this? I am also using Windows Vista Premium. On my previous computer I was running XP and had no issues.

Thanks!

AA

   
Reply to aa

13

Dennis, on Feb 15, 2009 6:29:14 pm GMT
  • +1

I am sympathetic. My e-mail address is blocked by a page saying that Apache is working on your cPanel and WHM Server. This is my business site and I don't know who can help. So far g-mail has been terrific, but not having a person to help is scary

   
Reply to Dennis

27

AK, on May 25, 2009 3:59:25 pm BST
  • +1

Hi Everyone,

We've come across the same problem here. The problem isn't fixable from your personal computer but requires a patch to be installed by the administrator of your Outlook Web Access (OWA) server to which you connect when you access your e-mail. There's a description of the problem and how to fix it here:

http://blogs.msdn.com/...

Try contacting your administrator and pass along this webpage to them.

Good luck!

AK

   
Reply to AK

14

darwin, on Feb 16, 2009 3:41:35 pm GMT
  • +49

Unable to Send emails from Outlook please help me

   
Reply to darwin

30

vab, on Aug 10, 2009 8:13:52 pm BST
  • +3

I have a new computer with VISTA software. I cannot send emails but can receive.
Please help.

   
Reply to vab

34

nick, on Oct 29, 2009 1:35:26 pm GMT
  • +1

I have recently set up a new computer and it wont let me send or receive emails thru outlook express, can you help

   
Reply to nick

15

rossdavid, on Feb 16, 2009 4:07:11 pm GMT
  • +2

Check your account settings and your incoming mail server and check from mail provider if ever there is any servers issues!

   
Reply to rossdavid

16

Ummad, on Feb 24, 2009 4:50:56 pm GMT
  • +1

For vista people your exchange server needs patched so you can type your emails in OWA.

   
Reply to Ummad

18

Strike, on Feb 25, 2009 6:36:38 pm GMT
   
Reply to Strike

19

klmsystems, on Mar 2, 2009 3:52:01 am GMT
  • +1

Inherintly, the problem is that Microsoft doesn't trust users. I have come accross many times when Outlook won't send an email, but another client will work fine (such as Thunderbird). This means that it's not a security filter on the network, but Microsoft thinking we don't know when to be safe. I've sometimes reloaded outlook and then it works, or I have to completely wipe out all saved network types so that windows will netect a "new" network, and then you should not choose public, or close (where public is the default). Sadly, without this setting, your PC leaks private information like crazy.

Years ago we learned to call this Microsoft "LookOut" not Outlook

   
Reply to klmsystems

20

cglasco, on Mar 12, 2009 9:03:19 pm GMT
  • +3

Try this and see if this works for your problem. Go to the control panel open up windows firewall (even if it is truned off) go to the advanced tab then click on restore defaults. It took me a long time to figure this out. I was having the same problem and it fixed mine hope it works for you as well.

   
Reply to cglasco

23

Wendy, on Mar 20, 2009 4:03:12 am GMT
  • +3

This is what I did to fix the problem, opened microsoft outlook- clicked "TOOLS" then, OPTIONS under options clicked on TAB "Mailsetup" then click----half way down "Send and Receive button, opens and click on Edit button, click on button" Accounts properties", new window shows "Internet E-mail settings"--- click tab on top " OUTGOING SERVER", then I put the dot in the one on the bottom the reads "Log on to incoming mail server before sending mail" clicked okay, okay, close, close, okay, sent myself an email. And my problem was fixed, I have been looking now for a week, and I figured it out myself. Try it I hope you too will have your problem fixed! Now if only I could fix the rest of my problems!! Good Luck Wendy

   
Reply to Wendy

29

Angela, on Aug 4, 2009 10:09:00 pm BST

Thank you, Wendy!!!

I have been without my e-mail send option for two weeks with no hope. I called my internet service provider and, although they tried to help, they did not know either.

After you trying your fix, I am back in business!!!!

Thank you!
Angela

   
Reply to Angela

31

Chedexie, on Aug 31, 2009 2:08:47 pm BST

Thank you!
You are the bomb!

   
Reply to Chedexie

24

brainy Hare, on Apr 7, 2009 9:42:30 am BST
  • +1

Hi everybody, saw a lot of guys looking for the answer to the problem..emails are being recieved and sent fine from outlook using gmail account and then sending fails..
well, check your account settings again..due to some softwareinstallation your outgoing port is changed to 127.0.0.1 change it back to smtp.gmail.com ports remain same 995 and 465 with ssl
Happy emailing

   
Reply to brainy Hare

25

Nischal, on May 12, 2009 12:03:41 pm BST

Hi Rosa,

We had this similar issue, but it was resolved by the GlobalOutlook Team. GlobalOutlook has variety of services such as Hosted Exchange, SharePoint and Hosted Mobile Email services. They have made our life’s Easy, Now when we are on leave or out of office we can access Push Mail on Win Mobile and Blackberry’s. They also provide option to forward your mails to some other users when you are going on leave. So this option has a mail in your mailbox and other mailbox also… Just get in touch with them and know more in details…. (www.globaloutlook.com)

Thanks,
Nischal

   
Reply to Nischal

26

Nischal, on May 14, 2009 1:29:17 pm BST

Hey,

Would suggest you to go for Hosted Exchange (www.globaloutlook.com). You get variety of services with the most advanced technologies on pay per month Model. You can have pick and choose on different services like SharePoint, Exchange, Different pricing plans, Mobile Access with Windows mobile, Black berry... and a lot Just got to (www.globaloutlook.com) for further details

Thanks,
Nischal

   
Reply to Nischal

28

SOLUTION!, on Jun 18, 2009 5:09:46 pm BST
  • +1

I had this problem and it drove me crazy... this will fix everything.... read on

http://theofficecubicle.com/...

   
Reply to SOLUTION!

32

armysoldier74b, on Oct 6, 2009 8:53:02 am BST

I work at a helpdesk and some users have reported that they are unable to send messages but receive them.

When sending a test message they get the message

Unable to Send this item.

I have searched and searched for an answer to this question and nothing. But I have the solution

Goto Tools>Options and then goto Mail Format and change from Rich Text to HTML

Press Apply and then OK

Go back to Tools>Options and change the Mail Format from HTML to Rich Text and hit Apply and OK

Happy Sending

   
Reply to armysoldier74b

33

ab, on Oct 16, 2009 2:27:25 am BST

I faced this problem where some users reported this problem. Tried many things. Then I downloaded free version of avira and ran a scan on the users machine. After cleaning the viruses the user was able send emails.
I am testing it out on other machines too.

   
Reply to ab

35

 ROUSOK, on Oct 30, 2009 9:26:36 am GMT

I was facing the same problem and didnt manage to find a good solution.
so i changed to thunderbird and everything is working fine.

   
Reply to ROUSOK
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