| 18 gtmethod3, on Aug 1, 2009 7:22:10 pm BSTSame computer, used to have the same problem.
It's a heating issue. If you haven't noticed yet, the LX6810 comes stock with 2 fans, a CPU fan and a power supply fan. In other words, there are no case fans. There are spots to have a 120 mm case fan put in on the rear of the case (exhaust) and a 80mm case fan on the front of the case (for air intake). I'm guessing Gateway wanted to save a few bucks by not including case fans.
I recently upgraded my LX6810 with a graphics card, sound card, new power supply, and a few other things. With all this, I also installed a 120 mm fan on the back and 80 mm fan on the front. I have not had any heating issues since, and I am running very hardware intensive programs.
Simple solution: Buy the two fans and install them yourself for 15-30 bucks depending on how fancy of fans you want. Be sure to get the right connections to power the fans (either throught the motherboard or directly the power supply).
A few notes:
1. When hooking one or both fans to the motherboard header "SYS FAN", it appears that there is no speed control or enough voltage being supplied to the fans. They run about half speed all the time. It does, however, show the speed of the fan in the BIOS and Speedfan.
2. I just upgraded to the latest BIOS update Gateway came out with. The only change I have noticed is the CPU fan runs at a constant 3250 RPM, instead of 1400 RPM. It appears to me that Gateway was getting enough returns because of heat issues that their simple fix was to up the CPU fan speed. This has disappointed me greatly because I enjoyed the quietness of the machine. Now it is a constant howl.
The interesting thing is, the CPU temp isn't the problem, I believe. The CPU runs very cool; the cold air intake helps a lot. It is the rest of the components that are overheating. Feel the heatsink right below the processor after using it for some time. It will be burning hot. The higher speed of the CPU fan will pull in more air to the case, but not very efficiently at all.
3. I can't seem to find a way to change the speed of any of the fans. Not through BIOS or Speedfan. I think either the motherboard doesn't support it or Gateway's BIOS is preventing this (most likely the correct answer).
If anyone has any info regarding the BIOS or controlling fan speed in this computer, I would be greatly interested. I would even go back to the old BIOS with the low fan speed instead of this useless howling I have now.
I am contemplating getting rid of the motherboard and installing a new one completely because I am sick of dealing with Gateway. I spent a hour with their tech support, and they are CLUELESS. What a waste of time. I was very happy with this product until these issues came up. It is still a great computer for the $$. The case is actually very nice. It provides great cable management, good airflow (when installed correctly with right fans) and cool expansion bays.
If anyone has any questions regarding all of this, please feel free to ask. I will be more than happy to help. Reply to gtmethod3 | 22 John, on Aug 25, 2009 10:31:16 pm BSTHi, I'm not sure, but I do not think that it's the fan. If you go into you stats window, right after you boot up, you can see your fan, all of your voltages, and your temperatures. All of mine are ok, and not even near the shut down temp. Yet the unit still shuts down at will. You could be right, but I don't know. Take a look at your status window, and see what you think. Reply to John |
| 23 Rod, on Sep 5, 2009 1:17:19 am BSTDon't take the brown acid. I mean, don't install that BIOS thing from Gateway. I'm sorry if you did.
What to do:
1. Grab a can of that spray air/duster stuff, open the panels on your computer and start spraying all of the dust off the intake fan, power supply fan, heat sinks (you know, those metal grids around the fans, motherboard and power supplies), and every card in the tower. Then do it again.
2. Optional: Buy a 120 mm fan (mine was $14.99 at Fry's Electronics; Silenx Ixtrema 120) and install it at the back of the tower (blowing air out of the tower). Use the 4-pin power supply cord to power it (the 3-pin on the motherboard did have enough juice to power it). These dopes at Gateway could have done this for pennies on the dollar but they are dopes.
3. Download free "Speedfan" application and monitor your computer's temperatures for a few days.
4. Keep you computer in the most dust free environment and use the air cans every three months or so (depending on dust level).
My Gateway from Best Buy (yes, the 8 GB RAM, 640 GB hard drive, Quad Core) has gone from a shut down machine and is as good as new since I did those things.
Avoid the BIOS update and don't bother call Gateway/India for support. Waste of time.
Good luck. Reply to Rod | 24 Scott, on Sep 7, 2009 4:11:54 am BSTHi,
Thanks for the info. Just bought a 6810, and I like it a lot, but it does get a bit warm. Went out and bought a 120mm fan:
http://www.thermaltakeusa.com/Product.aspx?C=1164&ID=1724
The connectors are 4 pin, but regardless, I can only see square four pin connectors coming off the power supply - where/how did you connect your fans?? Mine does have what I believe is a rpm monitor wire and it appears there's a spot for that on the mobo...any help would be appreciated.
Thanks! Reply to Scott | 25 Rod, on Sep 9, 2009 10:56:26 pm BSTThe 4-pin connector is wrapped with a bunch of cords off the power supply. There are multiple connectors dangling at the center of the 6810X (?) case and look for the one just hanging there with four pins. This connector has a white housing and for round peg-like holes. My case fan came with a 3-pin to 4-pin adaptor that worked in a snap.
Good luck to you. Reply to Rod |
|
| 27 ken, on Sep 23, 2009 7:03:39 am BSTWhere does the 4pin power supply cord go? i see no place for it. email me back please.
this goes to all that installed any case fan for this computer, how do you connect the power supply? i was going to buy some cheap fans off of ebay for less than $5. but dont see where the 3pin is, and where to connect the cord is at. please help. Reply to ken | 30 Rod, on Sep 28, 2009 11:45:58 pm BSTThe case fan I originally purchased, the 14dba Ixtrema 120 mm, had a freely hanging thermostat wire with node that began to shut down the fan all the time. I took it back to the store and purchased the 11 dba Intrema 120 mm fan. This fan has no thermostat node and will run quietly AND continuously. That is what this Gateway case needs. I'll keep you posted if this fan does the trick. Reply to Rod |
|
|
|