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Computer powers on, but does not boot

Last answer on Nov 6, 2009 8:28:04 pm GMT whatthisdo, on Oct 1, 2008 12:32:41 am BST 
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Hello,

I've had my desktop computer for about one year now. It is an Acer Aspire E380. On Saturday afternoon, it was going a bit slow so I decided to restart it. However, once it turned off, it will no longer turn on and boot up.

The power button usually lights up, but now it does not. But, the decorative words "Aspire" at the bottom of the tower still lights up. The DVD drive still opens, and a few lights blink on start up as usual.

The screen is blank. All of the fans seem to go, except for one. It is the one in the center of the computer on top of a group of metal prongs. It spins upon power up but stops. The power supply fan runs, the other fan runs too.

I have made sure everything is plugged in, and tried plugging it into different outlets. I can't boot from a CD, the keyboard doesn't turn on and neither does the mouse.

As far as starting up goes, everything sounds normal. No beeps or clicks to hint at harddrive failure. Sometimes when I try to start it up nothing comes on but the center fan on the metal prongs (the one that would run for only a few seconds) goes on full blast until I turn it off.

If everything seems to be going, what is stopping it from booting up?

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1

xpcman, on Oct 6, 2008 2:49:33 am BST
  • +7

No easy solution to your problem. One would need hands on access to the computer. I could be the power supply the motherboard takes different voltages than the fans. The fans on proves nothing about the power supply.

If you can't swap out the power supply (my first option) thne Take it to a repair shop.

Reply to xpcman

132

Josh, on Mar 3, 2009 2:57:55 am GMT
  • +3

There's a downloadable manual with step-by-step to overcome computer cannot boot issue. It's handy, printable and it's free. http://forkus.com/docs/download/computer+cannot+boot

Hope this help.

Reply to Josh

232

admiralspark, on Apr 21, 2009 12:59:58 am BST
  • +3

Hello all,
I'm currently putting together a hack and slash pc to be used at my house for random entertainment (and teaching myself networking). Anyways, on to my problem:

I've assembled the PC as best I could, It is complete as follows:
Foxconn 400m01-g-6l motherboard
AMD Athlon 5th Gen processor (not sure of specific specs, but it came preinstalled with the MB)
Harddrive that I've checked and it works (by plugging into another computer...Windows may be corrupt?)
Floppy Disk Drive which isn't connected
CD Drives (2) that I'm positive aren't the root of the problem, from testing.
512 Kingston DDR(1?) memory
ATI graphics card
Power supply

Ok, here's the symptoms:
*On Power On*
-fans spin at regular speed, do not stop until I shut it off
-power light in front comes on, stays on, no flickering
-the other, red, light in front that flickers with activity (sorry, forgot the name) does not come on, but this is an older comp and it may be just out
-As I said earlier, HD works fine for access, windows possibly corrupt?
-when plugged into a screen, shows NOTHING on the screen (goes orange, but does not run self-diagnostic like it does when not plugged into anything)
*-----*tried plugging directly into MB and into Graphics Card, same result
-when speakers are plugged in, they click once when it starts up (like normal) but no windows theme plays afterwards

I'm thinking it's Windows' fault, but I'm hoping someone could find something else I'm missing?

I also did the bit with an eraser on the memory stick, didn't help.

I switched everything onto another motherboard and still had the same result, no image/no sounds. Like windows won't boot.

Reply to admiralspark

233

infusion, on Apr 21, 2009 7:20:01 am BST
  • +5

Hello friend..i had also the same problem some days back.u just unplug all the cable from cpu and hold the power button for 1 minute and again plug all the cables.if it won't work then swap the RAM into next slot and clean the dusts if any near the clips.i hope it will work....

Reply to infusion

234

admiralspark, on Apr 21, 2009 2:50:11 pm BST
  • +2

Tried both, no success. This morning I tried plugging things into the power but not into the MB.
Harddrive and both CD drives spun up and worked fine! But when attached to the MB none function.....what's going on?!?

Reply to admiralspark

339

gamerforlife, on Jul 22, 2009 7:22:26 pm BST
  • +1

Hum... sounds very complicated one thing to say i think ur MB issnt working with this computer u put together or wrong cables or could possibly be that ur MB is infested with virues and if not MB is mostlikly toast i recommend getting a new MB that accuatlly works.

hope this helps u.

Reply to gamerforlife

394

jake, on Sep 8, 2009 10:46:59 pm BST
  • +2

Hi everyone,

I have every symptoms as stated above except my pc boots and starts for not even a minute then black out but the power, fans and lights on the motherboard still on...what could be the problem; i have used erasor and also have bought a new RAM...but still doesn't work..

help pls...

Jake

Reply to jake

376

btupper, on Aug 31, 2009 9:36:14 pm BST
  • +2

Hey, I just had the same problem with my aspire. Just wondering how you fixed it or what the problem was

Reply to btupper

378

jc_lamb, on Sep 1, 2009 6:08:28 pm BST
  • +1

My motherboard is fried have to replace it. But it is cheaper then what i payed for the computer cpu though

Reply to jc_lamb

2

DJ AKSHAY, on Dec 22, 2008 4:13:23 am GMT
  • +52

NOTE: Before making any attempt to remove or replace any part inside the casing, ensure that the power is off.

Well, the first thing that might be causing this is your memory card (RAM). Try to remove it and place it in another memory slot on the motherboard.

To be sure if your motherboard is still in good working condition, remove the memory card and power on the PC.

You should hear continuous beep sounds.

If you hear this then your motherboard is fine.

If placing the memory card in another slot does not work then the problem lies with the memory card itself. You will need to replace it.

It could also be that some faulting PCI cards are causing this error.

Try to remove your PCI cards. Normally a faulting PCI modem causes this type of error. Remove it and then power on the pc.

The processor cannot be faulty but still if you want to check it, remove the CPU Cooler fan. Then turn on the PC.

Place your finger on the processor for 2 seconds. You should find the processor heating up. Then turn it off immediately. If this works then your processor is good.
Remember not to leave it ON for more than 5 secs.

Reply to DJ AKSHAY

5

COOL DJ, on Jan 1, 2009 12:19:11 pm GMT
  • +15

I HAD THE SAME PROBLEM.IT IS SOLVED NOW THANKS TO YOU ..I WILL NEVER FORGET YOUR TIMELY HELP.
(TO DJ AKSHAY)

Reply to COOL DJ

68

issy15, on Feb 8, 2009 1:25:53 am GMT
  • +38

You said you had the same problem and it is fixed now. What did you do?

Reply to issy15

185

buju, on Mar 17, 2009 12:44:08 pm GMT
  • +1

My computer powers on but the there is no light in front of the cpu can u help me solved this problem.
pls help my compueter is dying. i have swap the power supply but still not fuction.

byee

Reply to buju

6

Rem, on Jan 8, 2009 10:16:53 am GMT

Hi,
i was just wondering if i could ask a question.

I have the same problem, i removed the memory (RAM) and turned on the computer and it started beeping quickly and repeatadly till i turned if off. I read somewhere that these beeps tell you whats wrong. Do you know what this cold mean?

Reply to Rem

7

DJ AKSHAY, on Jan 14, 2009 4:44:49 am GMT
  • +12

Well, you are right dear. These continuous beep sounds indicate the absence of memory card in the motherboard.

If you read my last post, you'll see that this is part of my explanation to test if your motherboard and processor are both in good working condition.

Perhaps you are having static problem with the memory card. Well, here is how to proceed:
You'll need an eraser, i guess you know what this is. The one which students use. LOL.

Yes, in fact you'll need the eraser to remove the static energy found on your memory card. You'll have to rub the eraser on the gold plated part of the memory card (on both sides). That is the part which come into contact with the internal pins in the memory slot on the motherboard.

Well, it's not magic. This is how it is done. Then place it back into the memory slot. It should work.

If this also does not work then you need to purchase another memory card because if the above fails then you know this one is faulty.

Reply to DJ AKSHAY

39

Noble_Yorik, on Jan 23, 2009 8:00:42 pm GMT
  • +2

DJ AKSHAY,

I generally don't reply on forums after I go to them to investigate whichever tech crisis I find myself in. Instead I take
it for granted that the great ether of the internet will provide, as though it was assumed on my part that I was entitled an answer. But it would appear that I now have to let slip that convent illusion as I push aside the veil and thank you, as the person, for supplying me with the answer to my problem.

My back-up PC, which I keep for XP reasons, worked fine when last I left it, however when I came back to it today the mouse, keyboard, and monitor were not working (no external input/output devices) and that the tower kept beeping on power up. I thought that it had to be the power supply or that some malicious program was gobbing the memory on start-up. However, upon reading your very thorough breakdown of the possible avenues of component failure I realized it was probably the ram, and sure enough after I used an eraser on the gold tines of the ram the computer rebooted fine.

So in summation, thank you for your considered and considerate advise. Now if you will excuse my absence I must be off to attend an askewed veil.

Yours Truly,
Noble_Yorik

Reply to Noble_Yorik

81

joanne, on Feb 16, 2009 1:20:58 am GMT
  • +1

Dj akshay, you're so great!! my computer has had several issues like fuzzy video and static from audio devices for a few months now and just an hour ago it didn't boot until i saw this forum and read about the RAM and eraser! thank you so much

Reply to joanne

116

Ross, on Feb 24, 2009 4:24:07 pm GMT
  • +2

Hi,

I was hoping to fix a laptop (Acer Travelmate 4101WLMi) and I have read all your excellent advice and did the steps. This is what I'm getting:

-laptop is plugged in the mains, i press the power button diodes turn on as normally, the cpu fan spins for 5 seconds then stops, no beeps
-i can hear the hdd being checked and dvd drive spins and runs normally
-built-in display is damaged but on - the ccfl tube light is on, external monitor is not getting any signal
-battery doesn't seem to be charged although the charge indicator is on, the laptop wouldn't power on with battery only
-the CPU with the fan off is cold

What I've tried:
-removed HDD and DVD drive, PCI wireless module, the screen and RAM modules - still no beeps and same behaviour

Is the MB dead or shall i try replacing the CPU? Thanks.

Reply to Ross

117

DJ AKSHAY, on Feb 24, 2009 4:37:21 pm GMT
  • +1

If the Charge indicator is ON then the adaptor must be good. If it does not charge then either the battery is faulty or there is a problem with the motherboard. If the system does not power on properly, you will not get any display.

But if the battery is faulty, when you plug the adaptor, it must power up. Try testing the volt output on the adaptor pin which connects into the laptop with the help of a voltmeter. This is to verify if the adaptor is giving proper voltage. Check adaptor output specification on the adaptor itself then inform me. Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

119

Ross, on Feb 25, 2009 5:32:14 pm GMT

Thanks,
The adaptor is definitely fine, it works great on other acer laptop. I've done CMOS reset several times by holding the power button for 30 seconds, no difference. The MoBo looks physically intact and I've tested RAMs on the other laptop. The only life I'm getting from the system is literally the initial CPU fan spin, HDD and DVD spin up and light indicators stay on. After a while the integrated ATI X600 chipset is getting warm...

Reply to Ross

404

reese83, on Sep 20, 2009 12:17:05 am BST

Try holding down the f10 key at boot

Reply to reese83

405

slayres, on Sep 20, 2009 5:39:21 pm BST
  • +2

Holding down f10 did not work. Still had to hold down ctrl and alt. I guess it's time to my computer tech.

Thanks anyway.

Reply to slayres

274

lomax69i, on Jun 1, 2009 7:40:34 pm BST
  • +1

Hey DJ AKSHAY.
I'm going out of my mind here, 3 days ago, I restarted my PC and had all the wonderful symptoms of the other people in this forum, i researched all the hassles and the first thing I did was change the Power Suppy (ATX 450watte) as I read that a weak voltage link could be the culprit... No luck - exactlty the same problem. I have changed my RAM, taken out all non essential PCI cards including PCI E's, taken the RAM out altogether (no post beeps occuring), Unplugged HDD's and changed them around... Nothing.

Eventually, I went out and bought a new ASUS P5 main board AND a new CPU (2.2 Dual Core Intel), and was 100% sure this would work and happy to have more power anyway... Popped everything together with a new power supply and again, the same results - HDD light comes on and stays solid, all fans work, same old story. Again, I took out the RAM, changed the RAM, took out all non essential cards, tried the onboard VGA instead of the PCI E, nothing

I'm begginning to think that I am PC jinxed. Please throw some of your astute brain cells my way and see if you could shed some light here? Would really appreciate it.
Cheers,
Craig

Reply to lomax69i

275

DJ AKSHAY, on Jun 2, 2009 8:32:38 am BST
  • +1

Have you used a new memory card?

By the way, the new P5 Motherboard and Dual Core CPU, when you connect it with the power supply without the memory card. Does it give the continuous beep sounds? Remember to connect an internal speaker to be able to hear the beep sounds.

If you have purchased new parts, they cannot be faulty...

When you turn on the system with the memory card in, and after pushing the power button, if the system is working, you'll be able to turn on and off the CAPS & Num LOCK Key. Just turn the keys on and off and if the lights go ON and OFF then your system is working. You might be having a problem either with the monitor or with the graphics card.

Inform me about the results... Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

301

justine0409, on Jun 30, 2009 2:23:53 am BST

Ive tried to pres the casp lock..
there is no light..
it's suppose to light right???

Reply to justine0409

361

gerad, on Aug 8, 2009 3:24:35 am BST
  • +2

I also have this same problem...

Just yesterday I turn the PC on, screen is black for a few seconds to a minute, then it starts.

But I go to the bathroom and when I come back it's restarted! It got stuck on the very first screen. I even wait for 5 minutes and it's still on that screen. I press F2 to go to the BIOS settings but nothing. It just froze. So I hit reset and the PC still powers up, lights blink and all, but no boot up. Not even the initial screen anymore. No usual beep, nothing. I wait and wait. Nothing. I press the CAPS and Num Lock keys and no light from my keyboard; could that be a motherboard problem?

Help would be appreciated. I got a lot of files that need backing up, lol.

Thanks!

Reply to gerad

416

juanfixespcs, on Oct 13, 2009 12:21:14 pm BST

Reformat the harddrive and reinstall windows. If this dosn't work try listening to the hard drive and see if it's making strange noises. if so you need to replace the hard drive.

Reply to juanfixespcs

379

GeeZee, on Sep 4, 2009 3:08:07 am BST

Hi Dj AKSHAY

I am having a similar problem, however none of these things tend to work. i reassembled my pc, and it runs fine but send nothing to my monitor. It doesnt say check signal, unless i unplugg it.

help?
Thanks.

Reply to GeeZee

422

kshaun78, on Oct 20, 2009 5:50:17 am BST

Dude I jst wanna say thanx. A lot was skeptical that the eraser thing would work but your the man I really need my pc for school and can't afford a new one at the moment,thanx a bundle also if you can help me with this ? My pc is a dell dimension 3100 and I have to cut it on by taking the sleeve off of it internally is there anyway to make it start like a normal pc from the actual power button

Reply to kshaun78

349

zyon1989, on Jul 30, 2009 3:37:17 pm BST
  • +1

Hey

Have you solved your problem, I got exactly the same problem on my Acer Aspire laptop.

I press the power button, see my power light coming up, I hear everything starting: fans, cd-drive,.... but after a few seconds everything stops working and my screen stays black.

When I press my power button, my pc stops immediately, I don't have to press it for like 5 seconds.


It all started when I was surfing the internet, my screen went red-black for a few seconds and eventually staid black. Couldn't do/see anything. So I pressed the power button to shut it down, restarted everything went fine till I was logged in, then the screen goes black again. Restart one time more, I reach the bios and the it goes black again.

From that moment, my PC wont start anymore, not even a flashing screen, nor a beep.

Reply to zyon1989

350

DJ AKSHAY, on Jul 30, 2009 4:45:01 pm BST

Hi, I read about your problem...
It seems to me that you have had a virus attack.
Take your windows CD and reinstall everything, remember to format the hard disk completely.
Say thanks to your favorite DJ...

Reply to DJ AKSHAY

352

zyon1989, on Jul 30, 2009 5:09:05 pm BST

Thanks for the quick reply.

Even I hear my drive runnig in the start up, the boot CD wont run, I tried my Vista boot CD already and a linux USB drive.

Reply to zyon1989

176

Lost1, on Mar 16, 2009 2:36:56 am GMT

Thanks mate,

ur a god send!!

I was in panic but the eraser on the ram works a charm!

Reply to Lost1

186

An eraser!!!!!! HAHAHAHAHAHHA, on Mar 18, 2009 1:42:17 am GMT

My god you are a genius. after two hours going in circles with HP support another 2 hours searching the web. I mean, bios was frozen at startup, no moniter, drives, no usb nothing, and then the eraser. If you live in FL I owe you a beer.

Reply to An eraser!!!!!! HAHAHAHAHAHHA

190

DJ AKSHAY, on Mar 18, 2009 1:44:55 pm GMT
  • +2

Hahaahahh, great, a beer!!!

What does FL stand for?

I live in Mauritius. It's such a nice country. Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

195

An eraser!!!!!! HAHAHAHAHAHHA, on Mar 20, 2009 3:31:26 am GMT

Florida, USA. Other side of the world from the land of the Dodo I'm afraid. Unfortunately, i'm still stuck. I had the same problem (no usb, monitor etc.). At first I powered down, bled power and it would get to the "Sorry, windows did not shut down...Safemode...last known...and the countdown" page but no matter if i let it rundown or picked an option it would lock up. Then after a few tries it went back to no monitor, no USB Etc. I Unplugged everything, even the hard drive, battery reset etc. Pulled memory, beeped ok. The Eraser trick got everything to fire up, but it still hung at the countdown page. I downloaded a Memory Test Image, but it locked up each time during the test. now here is where it gets interesting. I'm running a hp Media, XP with an ASUS PTGD-LA Mobo. everything is stock, no mods. Came with 2, 512 memory. Has 4 slots. I went and bought a new 1 gig memory for it (has four slots and can take 4 gigs total). Put in just the new memory Boom! the Computer worked like new, everything great. That was yesterday evening. This morning, it was just the fans running full speed, and when i tried to restart, it hangs at the countdown page. Two things: 1. can something be killing the memory? I really believe that if I buy another memory, I can get it to work long enough to pull off my info. 2. Also the Two Jumpers to clear out Bios...My board has just pins, no jumpers at all. Thanks - JSR

Reply to An eraser!!!!!! HAHAHAHAHAHHA

200

DJ AKSHAY, on Mar 23, 2009 8:27:02 am GMT
  • +2

Hi bro, whats up?
Well, the problem with your system hanging / restarting is all about defective memory card.
It can also be that the Windows is corrupt (some files missing), it might be that you have a bad sector in the hard disk and windows is not being able to access its files.

I would recommend you backup your important data by taking the hard disk to another PC and connecting it externally by connecting it via an IDE/USB cable or an external enclosure. If you don't have another PC to do this then you can always ask for help from a friend or relative. Hahaha.

After backup, perform a FULL FORMAT with the hard disk. Then re-install Windows. If still you get this hanging error then the memory card needs to be changed. I believe you have got a new memory card so I understand that this cannot be faulty. Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

223

An eraser!!!!!! HAHAHAHAHAHHA, on Apr 12, 2009 4:38:41 am BST

DJ, Just a note to follow up. Problem finally solved. In the end it was a bad moterboard. I don't know why it started working then stopped, but after trying Bios Battery, Cmos reset, processor test, two different new memory cards, and another processor (which is way faster than my old one :) ), Process of elimination and Ebay, I got a new mobo. when I got the old one out and could inspect it, at least 3 capacitors ( i think they are little brown cylinders) were blown and leaking. So it was giving me different problems: sometimes I could get into bios setup, sometimes just fans, sometimes no fans, sometimes windows would hang at the startup screen etc. now everything is working fine. hopefully this helps someone else. since my machine is older, the mobo only cost $60, less than it would be to have someone try and re-solder them, and who knows what else is wrong with it. Thank you again for taking the time to help so many people. (lurkers included).

Reply to An eraser!!!!!! HAHAHAHAHAHHA

228

ca, on Apr 17, 2009 2:44:51 pm BST
  • +3

What if my computer doesnt beep at all when it always beeps on startup. the tower will turn on and the mouse will turn on but my keyboard wont turn on and the monitor wont recieve a signal ive taken out ram and started up but not a single beep was herd whats wrong with it?

Reply to ca

343

Shaik.GP, on Jul 26, 2009 9:55:44 am BST

Hey CA....

I also jst got new ram and psu, but my comp does not make that beep at startup nore does the keyboard and cd drive light come on or work. plz help people????

Reply to Shaik.GP

355

Dara, on Aug 5, 2009 4:21:55 pm BST
  • +1

DJ, you're the best!

4 months ago, I was switching the graphic cards on my PC. After a few switches, the computer suddenly wouldn't boot up as many described here. Power was on, HD was running, but screen had no signal. I switched back to the original graphic card but the result was the same. I though I had fried my graphic card slot or even the motherboard. It was devastating.

A few days ago, I thought I would give it another try before buying another computer at Christmas (yes, I have to wait until Christmas :o ) and search on the Internet for the symptoms and I found you! I was laughing at the eraser on memory idea when you mentioned it, but then I saw others fixing their similar problems with it. I was astounded and would give it a try. And voila, my dead computer came back to live!

I read the rest of the posts and know that you are really the best. You helped so many others.

Thanks a ton for helping me, too.
Best wishes!

Reply to Dara

356

DJ AKSHAY, on Aug 6, 2009 4:20:03 am BST

You're welcome my dear, I am here to help everyone.
But due to work, I only get time at night to help you people out.
Cheers...
Say thanks to your favorite DJ...

Reply to DJ AKSHAY

358

maestro, on Aug 7, 2009 4:13:37 am BST

I have a weird situation here. i was burning a cd with Nero, it stuck @ 5% and my computer was stucking... so i hit the restart button and from that, nothing come on the screen. tried all sort of things. RESET CMOS, REMOVING MEMORY, UNPLUGGING ALL DEVICES, REMOVING CMOS BATTERY, TRIED POWER SUPPLY IN ANOTHER SYSTEM AND IT WORKED, TRIED ANOTHER MEMORY, but nothing happened.
the boot and reset light just stays on when i turn on the system, no picture, no sound...WHAT COULD BE THE PROBLEM. HELP ME PLEASE

Reply to maestro

409

tusri, on Oct 1, 2009 10:09:35 am BST

Dear DJ AKSHAY,

I am facing the same problem .My machine started freezing on desktop screen during the day but night is fine. After powering it off i swapped the memory but wount boot to post screen but HDD and cdrom power up
(same case as Nickname: CRM senario).

I will try eraser trick .I suspect since i hadnot unplugged VGA monitor cable that caused the static electricity as using pc100 (128MB) still wount boot.

Tower Specifications:

Fujistu siemens tower P3 800MHZ tower.
2 ram pc133 : 128MB
: 256MB
doesnot produce any beep with OR without memory .
Dip switches.
motherboard : fujistu siemens.

Can u get fujistu siemens motherboard manual they have no online manual

Reply to tusri

421

tusri, on Oct 19, 2009 7:11:54 am BST

Hallo ALL ,

Thanks for your replies.I had given 2 different technician to check on the motherboard and they could not identify the problem.I took up the problem in search for a solution.

The 800MHZ cerelon processor ) had been damaged ,The motherboard (used for a 1yr 6 months) (second hand) works with 1000MHZ (UPGRADE) but wont accept another 800mhz processor (strange) .

The only error received is "cpu patch is not installed" but i changed on bios not to halt on error".

CAUSE :

THE CPU POWER SUPPLY FAN (ALSO COOLS THE PROCESSOR) HAD FAILED THUS CAUSING PROCESSOR TO OVERHEAT .
I have added processor fan and replaced faulty power supply fan .NOW AM UP AND RUNNING .


Hope this will help someone else .

Reply to tusri

357

willnseguintx, on Aug 7, 2009 12:31:40 am BST

Hey - I'm having a similar problem with a dell dimension 8110. It shut down one day and all of a sudden wouldnt power back up. I've replaced power supply, mobo, and processor. It powers back on now and hdd spins up but no video at all, no beep, no POST, it just sits there and makes a "dial tonish" sounding noise from the onboard pc spkr. there are 4 lights on the back A, B, C, & D -All are green except "B" and have looked and looked. Found manuals on this mobo but no description as to what it could be - also tried other RAM and no effect. PAWEEEEESE HEEEEWWWWWLLLPP MEE!!!!

Reply to willnseguintx

369

Alexis, on Aug 18, 2009 11:38:10 am BST

Hello,

Thank you It works when I used the eraser my computer runs perfectly again

Thanks,

Alexis Ferandos

Reply to Alexis

374

CMR, on Aug 25, 2009 11:17:46 am BST

I just wanted to say that I did the eraser trick and it worked for me! I just couldn't believe it, but it solved all my problems.

My computer would power on, then power off on its own just a few seconds later then power on again. Then,nothing else. I mean, the HDD's seemed to work, the CD/DVD worked, but I got no picture on the monitor and no sound (beep). I switched my video card with one from another desktop and it didn't change anything. I checked all the connections and I checked for dust, but nothing worked. In the end, I tried the eraser not really beliving it would make the computer work, but I didn't have much to lose and THANK GOD I DID IT!!!

I'm still a bit sceptical about the eraser removing static electricity. I think it might be just that the gold plated part of the memory stick was too dirty and cleaning it did the trick. Maybe it is the static electricity, but anyway, I don't really as long as my computer works fine.

Reply to CMR

400

zame, on Sep 13, 2009 3:34:04 pm BST

Thank u DJ Akshay Sir,

My computer had died down and just wont start. It just beeped continuously.
By going throgh ur suggestion of eraser trick on memory card , it started functioning well.

U have saved me from a lot of hardships.

Thanks for the same.

Reply to zame

403

slayres, on Sep 18, 2009 6:42:12 pm BST

I had the same problem, and held down the ctrl and alt keys at the same time, while the beeping was going on, and it booted right up. I did this on two occasions. Am I destined for a crash soon?

Reply to slayres

430

minimal, on Oct 31, 2009 1:40:57 am GMT

Unbelievable. DJ Akshay or more appropriately Lord Akshay. I am a press the button and the pc powers up and works perfectly kind of gal, so I'm certainly not one to go digging around inside of my pc. Out of curiousity I google "no signal screen message . . ." to find questions and comments that match the problems I am having. I read about your eraser cure and figure what do I have to lose? I followed your instructions about taking an eraser to the 'mother' and voila! I bow to you Lord Akshay ;-) Thank you.

Reply to minimal

9

sruman, on Jan 15, 2009 10:29:35 am GMT
  • +2

Ok, I have the same problem. I have a P5N MB. Unit powers on, no boot up. If I remove the memory cards, I should hear the beeps. If not, I have a MB problem, correct? If it does, I should replace the memory cards and then remove the video card and try again. At this point, am I waiting for beep again? This unit is only a few months old and was shipped to me from a friend. I have a feeling its the MB, as I've read some not so great reviews on the P5N MB's. Is there any way I can determine if it is definitely the MB, or did a wire come loose during shipping? Just a thought.

Thanks in advance for your help.

Reply to sruman

10

DJ AKSHAY, on Jan 15, 2009 12:42:58 pm GMT
  • +2

Are you having this problem since you received the motherboard?

The processor you are using, did you receive it along with your motherboard?

Do you hear the continuous beep sound when you remove the memory card, if not then the problem lies either with the motherboard or with the processor.

Give me the motherboard's model and everything which is written on your Processor.

Give me feedback on the above for me to be able to help you further but don't worry, I have seen all kinds of problems in my life. By the way I am a specialist for ASUS Motherboard in Mauritius.

Reviews are there to tell you what faults this motherboard might have during use.

Reply to DJ AKSHAY

14

sruman, on Jan 15, 2009 10:08:28 pm GMT

Okay. Took out the memory sticks and no beeps. So, we're on to the next step. So, the way that I understand it, is the the motherboard or processor is the issue. Are there any other test to do, or things to look for that may have come "undone" during transit? I hope so, I really like that computer, but again, the more I read about the P5N T Deluxe, the more I'm not liking it.

The system info is:
Intel Core 2 Quad Q6600 Processor
Asus P5N-T Deluxe 780 SLI motherboard
2 x 2GB Kingston RAM
BFG 8800GTS OC 320MB Video Card (2 x DVI) w/aftermarket cooler
Arctic Cooling Accelero Xtreme Heatsink and Fans (3).

Reply to sruman

16

DJ AKSHAY, on Jan 16, 2009 9:38:21 am GMT
  • +1

On your motherboard, there are 4 pins from your power supply which connect in there. The colour which you will see is a pair of 2 yellow and 2 black wires next to each other. You should have 12 volts while checking with a voltmeter. The yellow is for +ve and the black wire for -ve. Check if this is working because this is the source power which gives display on your motherboard.

Have you performed the processor test?

Does it heat up when you remove the fan and press the power switch on your casing.

Perform these tests and inform me about the results.

Reply to DJ AKSHAY

22

sruman, on Jan 18, 2009 9:11:18 pm GMT

I did the other test, CPU warmed up.
There is not a 4 pin hook up from the power supply to the MB. Not sure what to tell you.
There is a 6 pin hookup to directly to the video card from the power supply, but that it. Is there anything else worth testing, or should I write off the MB at this point?

Thanks in advance.

Reply to sruman

25

DJ AKSHAY, on Jan 20, 2009 7:19:57 am GMT

Send me your e-mail address and I'll send you the motherboard's picture with the pin connector location highlighted on it.

Reply to DJ AKSHAY

44

sruman, on Jan 24, 2009 11:51:43 pm GMT

Here is my email address.

matt.goodling@gmail.com

Reply to sruman

272

princess2500, on May 19, 2009 6:54:32 pm BST

I'm having the same issue as the last person, I have nowhere to plug in the 4-pin black and yellow wires into the motherboard. The computer's fans turn on, the power light comes on but there is no activity happening. Then after about 2 secs it beeps, 2 secs later it beeps again and keeps doing this until I turn it off. I have an emachine that I'm fixing up for my dad. The computer model number is H2341. I know the hard drive is working because I just took it out of another computer and it was working fine. Please help me. My email address is princess2500@hotmail.com

Reply to princess2500

393

Shana, on Sep 8, 2009 8:51:47 pm BST

We need HELP, in a bad way. We rely on our computer for homeschooling our 4 children, and it won't boot up! We bought a dell XPS 630i only about 6 months ago, but of course it only has a 3 months warranty, and they will not help us at all.

One day we suddenly got a BSOD. Nothing would work. In the BIOS, it didn't even recognize the main hard drive, like it wasn't there. HOWEVER, I install Ubuntu on that drive and it boots up fine. We just would prefer Vista because a lot of the programs we have don't run on Linux, plus it couldn't find the wireless card in Linux, and so on. I attached the main SATA cable to the other hard drive in an attempt to get VISTA installed on that drive. Still blue screen. I pulled the old drive's connections completely (although it's still in the system atm), and guess what? It starts up without a BSOD, and tries to load Vista from the disk, but now it says it needs drivers, which we cannot find at all on any of the disks dell gave us. And we even manually tried to place drivers on. Nothing, no luck.
And I suspect the old hard drive is fine, because Ubuntu worked on it.
We can't figure out which motherboard the computer uses. Dell won't tell us (this is the last time we EVER buy from Dell).
We're at a loss. Can you help?

Reply to Shana

418

Oz, on Oct 15, 2009 4:12:34 pm BST

Hi im havein a problem and i hope u can atleast xplain to me i have a old AMD sempron 3000+ 2gb ram ddr asrock K8N4-E mobo geforce 8600 pci-e and i have a problem that started to show rescently till a week ago my pc was runin fine but after a week when i tried turning it on all powered up but monitor was black i tried trick with eraser tried removein all piece by piece but i didnt hear anny beeps from pc i even exchanged power suply nothing and i was wonderin could my mobo have died on me cose latter i tried removein proc and it looked ok no broken pins nothing so can u tell me pls if u by chance know is then my mobo faulty thx in advance

Reply to Oz

33

tinker, on Jan 22, 2009 1:14:56 pm GMT

I have an old Gateway computer (2001) with a similar problem. I hit the power on button. It goes through bootup sequence, looks like its going to boot up properly since everything lights up and disk drives work. The only problem is the cpu fan is not working and it does not boot up. After multiple attempts, some times 20 or more, it finally goes back to normal where the cpu fan starts working and the boot up sequence is completed. At that point it works fine for a week, day or an hour before it freezes up. Then sometimes it boots right up and sometimes it doesn't. Sometimes the power on light comes on amber not green.

Reply to tinker

35

DJ AKSHAY, on Jan 22, 2009 4:25:38 pm GMT
  • +2

You need to replace the CPU fan my dear or else you can say Good Bye to yr computer.

The Temperature sensor for your processor is preventing damage to your Processor because the fan are not being able to cool it down properly. Without the fan, the temp can hit above 100 degrees Celsius in less than 5 sec and you know what can be the result of such high temp.

When you replace the fan,you'll find your PC working just the way it was before...

Reply to DJ AKSHAY

40

tinker, on Jan 23, 2009 9:35:02 pm GMT

Thank you. What you said makes a lot of sense. I guess I can buy any P4 compatible cpu fan. I tried your MB test and removed the memory modules and I did get a beep so I guess that means the MB is good.

I also noticed when the machine freezes up that the fan is spinning like normal and the machine does not shut itself off. The only other thing I notice is that the power supply does not sound even it seems to fluctuate from a steady hum to where it sounds like its reving up and dieing back. Do you think the power supply might also be bad?

Reply to tinker

41

DJ AKSHAY, on Jan 24, 2009 6:40:22 am GMT
  • +2

Yes, you can buy any P4 compatible cooler fan for your motherboard.

Well, if you are sure that it's the fan of power supply that is making this fluctuating sound then its high time you change the power supply also because power supply fan need to run at a steady speed. Apart from high powered power supplies which have a knob to regulate the fan's speed but still the fan itself cannot decide to change its speed by itself.

Reply to DJ AKSHAY

63

Fran, on Feb 6, 2009 7:34:41 pm GMT

I also have a very old gateway computer 1999-2000 almost the same problem with the power button. Once you press the on button nothing happens, so I keep turning on and off but no dice. On top of that a message appears on the monitor to check all cable connections. I'll do that but nothing then once your about to give up on turning on the computer one last try it will eventually turn on but takes a while to boot up. Can you help me

Reply to Fran

52

hisluckygem, on Jan 30, 2009 9:05:59 pm GMT
  • +1

I have the same problem. I think it didn't shut down all the way last night. It does the preliminary & quickly gives the option for the F12 or F2 options but it doesn't work if you try, it just goes to the blank screen. I have a flashing cursor but it won't allow you to type & does not move. When I try to shut down my computer it's as if it's going to sleep or simply restarting, never completely shutting down. However, it will if I hold the power button in long enough (It's really pretty long comparatively speaking) I unplugged from the wall it to see if that would work but even yet sometimes it still goes back to the cursor & black screen & doesn't even seem to start the boot up process.

I had this same problem about a year ago & I took it in. The tech said there was nothing really wrong with it, it was just overloaded & from then on it booted up & has worked just fine. Cost me $75 for that. I ran a registry cleaner last night & when it was finished I went through the steps to shut it down but I left before the process had completed. This morning the CPU was frozen & when I restarted it, this is where I am at.

Not to backtrack, last time right before this happened my CD Rom & DVD-RW drives stopped working. I want to clean it of all my pics & short home movie clips but it's really not that low on memory, and now I can't get it to recognize a cd or dvd to write to in the drive. I don't think is shouldn't be doing this with 38 percent memory free. Now, my laptop, that's another story. Every time I remove something it seems as if I lose memory, I never have extra space as I figured I would.

Sorry it's so long, I'm having multiple issues here I guess. Please help me with these without losing everything on my CPU. I REALLY can't afford the $75 right now.

-Thanks-

Reply to hisluckygem

53

DJ AKSHAY, on Jan 31, 2009 7:12:36 am GMT
  • +4

Concerning your PC, you need to disconnect the cables on your hard disk.
Then power on the PC, you should get a message as follows:

Insert Boot Device and Press any key... (something like this)

If you see this, Press CTRL+ALT+DEL keys to restart your PC and press the F2 function key repeatedly to enter The motherboard's BIOS.

Under the Main menu, you should see the names of your CD-ROM and DVD-RW Drives. This means that BIOS detects the two O.D.D. and possible some corrupt files in Windows operating system are causing this error.

Turn off your PC.

Re-connect your Hard Disk by connecting back the cables and power on the PC. Press F2 again repeatedly to enter BIOS. Now you should be able to see the Hard Disk name also under the Main Menu.

Go under Boot Settings/ (for some models you need to go to Advanced Options to find Boot Settings)
Make sure that the first boot device is your H.D.D.

Press F10 to save changes and exit, press Y for YES.

Give me feedback if everything is working as mentioned above so that i can tell you the next steps to follow... Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

77

doitonline, on Feb 12, 2009 10:50:48 am GMT

Thank you Dj, I decided to chek if everything is working properly ie, motherboard test and CPU, i removed the RAM and powered on the laprop, i did not hear any beeps, i know how them bips sounds like so i was sure there is no beep... Does that mean that my Motherboard is Dead>??? if yes what is the best option.
The laptop is Acer Aspire 3500, with serial number LXAXE0C00870501F642534, AMDSampron 1.8MHtz. It was formerly Vista but for some reasons the owner did not like it and Installed XP in it, it worked fine for more than six months. Now its not booting up any CP, i tried the BIOS settings to read DVD RW first and saved the settings, powered on the laptop but same thing happened. it restarts again and again.. Any help?

Reply to doitonline

84

DJ AKSHAY, on Feb 16, 2009 7:26:13 am GMT
  • +2

If you are getting access to the BIOS then the motherboard is good. You should verify the hard disk by connecting it EXTERNALLY via an enclosure to another PC or laptop. I believe if the hard disk is good, you should re-install the Windows. Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

78

cpoluk, on Feb 13, 2009 8:59:15 pm GMT

Reading what you said about finding out if the processor is good. I have a computer that won't give me any video I tried getting a new motherboard, but still isn't helping. If I take off the heatsink + fan and turn the computer on for about 5 seconds then feel the processor it is still cold to the touch. This means the cpu is bad?

Reply to cpoluk

83

DJ AKSHAY, on Feb 16, 2009 7:23:21 am GMT
  • +4

Does the CPU fan turn? If yes, then your processor is faulty.

But we should keep in mind if the motherboard is same generation as the one you had. Does it support the processor that you have? If not it will not heat up even if the motherboard and processor both are good. Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

85

sothankful, on Feb 16, 2009 7:31:33 pm GMT

Thank you DJ Ash! I almost threw the white flag up with my hp pc because it was having the same problem. Before taking it in to a professional and spending some $$$ I decided to attempt to fix it myself one more time taking your advice with the RAM. To my surprise it worked! Thanks! You're the best!

Reply to sothankful

86

DJ AKSHAY, on Feb 17, 2009 6:08:24 am GMT

Good, By the way, my name is DJ AKSHAY and not DJ ASH. LOL. Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

89

wadd, on Feb 19, 2009 5:19:03 pm GMT

I am hoping you can help me. I have been reading some of your info on this site and have been impressed with your knowledge. I have a acer e380. Its 2 years old and has been fine until recently. I went to log off and it died. What happens now is when I put power to it the fans run slowly and you can open the cd drive. After I play with the power switch for awhile it comes on with the fans full speed and power still to the cd drive but it can't be opened. Nothing on the monitor, keyboard or mouse. I don't hear the startup beep. Connections all look good. I have removed the ram and reseated same result. I remove the ram and startup still same results no beep of any kind. I am not sure where to go from here. By reading some of your info on thois site I am thinking motherboard, p/s or cpu.
What is your opinion and advise what to do next. Thanks for your help.
Wayne

Reply to wadd

92

DJ AKSHAY, on Feb 20, 2009 4:20:53 am GMT
  • +1

Make the Processor test, remove the CPU fan and power up your system, you should feel the processor heating. Note this test should not be carried out for a period of more than 5 seconds or it may damage the CPU.

The power supply is good or else the fans would not turn, your CD Drive would not open and no Power LEDs would light up.

Try swapping the memory to another slot.

Reset the BIOS, don't forget to remove the power cord while performing the reset. Try disconnecting the CD ROM Drive and Hard Disk after the reset then power on and see the result if there is any change.

If still you do not hear a beep then I would suspect a motherboard failure. Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

97

wadd, on Feb 20, 2009 1:47:41 pm GMT
  • +1

How do you reset the bios? Where is this located? Thanks for you assistance.
Wayne

Reply to wadd

335

kamleshdj, on Jul 18, 2009 5:44:04 pm BST

Hey akshay,wats up??look i really nid ur help..i'm frm mauritius too.i am having the problem too also...pc boots,bu no signal on screen,no beep sounds,checked everythings..but notfing seems to work @ all.plz if u can contact mi on my email add:kamleshdj@hotmail.com thxs in advance

Reply to kamleshdj

336

DJ AKSHAY, on Jul 21, 2009 6:33:07 pm BST

I 've added you to my contact list, just send me an instant message when you're online. Say thanks to your favorite DJ...

Reply to DJ AKSHAY

115

REE, on Feb 24, 2009 5:27:23 am GMT

Computer powers on, but does not boot

Reply to REE

123

LindaB, on Mar 1, 2009 9:50:24 pm GMT

I was wanting to upgrade the memory on my old gateway ev700. Opened it up and it has 2 slots of 128 ( 256 total). I took them out and tried to put in a 512 and a 256 but found they were NOT the right ones. Only had 1 notch in the gold pins instead of 2 notches like the old 128 had. Took them out and put the old 128's back. Power it on and now now monitor, mouse or keyboard. Opened it back up after reading your comment and cleaned with eraser. Still no beeps after powering on. So I took out the 128's and left them out turned it on and ONLY 2 beeps sounded and then nothing.
Cleaned the 128's again put them back in and powered on again and still no monitor. Since it only had 2 beeps is that a bad sign? The unit was working fine right before I decided to upgrade the memory ( was running very slow). Should I buy new memory or does the 2 beeps mean something bigger to repair?

Reply to LindaB

124

DJ AKSHAY, on Mar 2, 2009 2:45:45 pm GMT
  • +1

The 2 beeps are in relation to the graphics card. Try to reset the BIOS then try again.
I believe you have a separate vga card, not onboard otherwise you would not hear the 2 beeps.
Remove the VGA card and clean with the eraser and place back in position properly.
I hope you did not turn on the system when you placed the memory card with only 1 notch. The fact is that you've purchased a DDR Memory instead of SD-RAM. Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

131

LindaB, on Mar 3, 2009 2:06:08 am GMT

I am not experienced so I am not sure of your reply. The beep occurs when the cards are out. That is all. I took the 2 memory sticks out( is that what you mean by VGA cards?) cleaned both sides on the copper pins with an eraser. Put them back in and no monitor shows, just the test screen that says it is working properly. No mouse and no keyboard. The 2 memory cards I put back in are the 2 original ones! I MAY have tried to put in one of the DDR's but they did not fit so it was removed. Would that have caused a problem???

Thanks
Linda B

Reply to LindaB

133

DJ AKSHAY, on Mar 3, 2009 6:37:46 am GMT
  • +1

As long as you did not power on the system with the DDR Memory which did not fit in the slot, your system is still in good condition. Try to check if in the attempt to try inserting the memory in the slot, you did not damage a PIN in the slot itself. It can be that the pins are shorting each another and this is causing the system not to boot up even with the original memory cards. By VGA, I meant to say the Graphics card. Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

193

babis_sc, on Mar 19, 2009 12:47:16 pm GMT
  • +1

Hi DJ AKSHAY,

I have the same problem with the other guys only with a small variation. I had also my computer not giving any sign of post or booting even though the fans, power supply etc were running. I assumed that the motherboard crashed so I decided to buy a brand new motherboard for which I had also to buy a new graphics card and new DDR2 RAM as the new motherborad did not support the old ones.

Despite of all these I continue to have the same problem meaning that I installed everything in the new motherboard but I got the same: the fans were on, the power leds were on but no beeps and no post. I did all the tests mentioned in the forum including the heating test of the CPU and the fan test for the power supply and everyting seems to work properly.

The only incompatibility I may imagine is that my old power supply has an ATX 20-pin power cord to the motherboard whereas the new motherboard has an ATX 24-pin connector. The manufacturer's guide mentions that the 20pin cord may be used to the 24pin connector of the motherboard without any problem but I' m starting to doudt about this.

The motherboard is an MSI 945GCM478 (socket 478) with a P4 3.2 Ghz hyperthreading CPU.

Do you have any suggestions? Do I have to get a new 24pin power supply? Did any one else have the same problem? I appreciate all the help I may get.

Reply to babis_sc

199

DJ AKSHAY, on Mar 23, 2009 8:19:58 am GMT
  • +1

Hello friend,
Sorry for late reply. Well, what I can say is that it can be that the other motherboard was faulty. After having purchased a new motherboard and putting everything up, it did not work. Perhaps the new motherboard does not support this processor. I mean in the new motherboard manual you will notice a range of compatible processor frequencies that are supported by the motherboard. Try to see if it supports this capacity of processor that you have got. Otherwise I don't see any reason why your system should not work. Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

194

Nik, on Mar 19, 2009 10:13:45 pm GMT

I owe you a beer, it was all dirty ram, thank you so much!
Best advice I have ever read online.

Reply to Nik

197

natalia1117, on Mar 22, 2009 5:48:17 pm GMT

I was having the same issues, blank monitor, light comes on, fan on, no beeps and i read this post. well i tried the suggestion to remove the memory cards, when i restarted the computer still no beeping. so what iunderstand from your post is that i have a bad motherboard, is that correct?

Reply to natalia1117

201

DJ AKSHAY, on Mar 23, 2009 8:29:28 am GMT
  • +1

Do you have an internal speaker connected to the motherboard. Otherwise you will not hear any beep even if there is another problem.

2nd thing, have you performed the CPU HEAT TEST?

What was the result?

Only then we can determine the problem and the resulting solution...

Ok dear? Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

220

seekeroftruth, on Apr 9, 2009 4:25:59 am BST

I've had a similar problem with this new computer, and two to three times with my older computer. what causes it?

Thanks in advance

Reply to seekeroftruth

229

Goyza, on Apr 17, 2009 5:01:46 pm BST

Clean it? Realised that my computer does not work I tried the answer's advice to find out which are faulty... During taking it apart I also clean it... But I can't find any fault. and having a last check before taking away for service repair. Hey presto! So you could only need to clean it if it getting dusty inside.

Reply to Goyza

231

Agk, on Apr 18, 2009 1:53:32 pm BST

Hi


Thanks.. DJ Akshay...

ur solution Helped me tooo.. :)

my faulty pci modem was the traitor.. :)

Reply to Agk

241

JohnWayne, on Apr 26, 2009 12:55:53 am BST

I Have a HP Pavillion A1600n that has a Asus A8MZN-LA Mobo with an AMD X2 3800. I tried everything you posted and I haven't pinpointed the problem yet. Everytime I plug the system or power it on, the green power light comes on in front and both the system and CPU fan run on high and nothing is displayed on the moniter. I hold down the power button to shut it down, and when I turn it back on the process stays the same., I have power going to the CD drive, mouse and keyboard. I didn't hear any beeps after I stripped it down and took out the memory cards, I tried using a new one in a different slot with no luck.

Do you have any other suggestion before I go out and buy a new mobo?

I would greatly appreciate any recommendations.



Thank you.

Reply to JohnWayne

244

DJ AKSHAY, on Apr 27, 2009 4:02:02 pm BST

Well dear, I suspect a motherboard failure. Only a motherboard having a corrupt BIOS does like what you have just explained.
1 solution would be sending it back to ASUS to repair it and they will send it back to you after the repairs which I believe will not cost you much.
It's up to you now to decide about what you'll do, repairing it or just buy another one. Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

251

k.stalker, on May 4, 2009 10:22:03 am BST

Hi dj bin a while old mobo done bought a new 1 but to get the ram workin i had to put it into the right set of slots just wonderin wat u think it cud b i 've 12 months warrenty also i was wanderin if it was possible to replace a damaged 775 socket on an asus p5kc

Reply to k.stalker

330

DJ AKSHAY, on Jul 17, 2009 4:42:43 am BST

For this, you will need to send the motherboard to ASUS where they will change the socket. I believe this will not cost you much. Normally under these circumstances we send them for repair. Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

267

Sharad, on May 15, 2009 3:11:32 pm BST

Hey akshay thanks a lot man . just removing the RAM and placing it again did the trick :) GR8!

Reply to Sharad

270

Black Swift, on May 17, 2009 12:30:55 pm BST

Hey Akshay !!

I have a Asus A8NVM CSM motherboard, AMD Athlon 3500+ x64 porcessor and 1 GB DDR RAM.
When I switch on my system, the power light is on, the fan starts running and even the hard disk. But the system does not boot. It does not even gives a beep sound and nothing is displayed on the monitor. If I leave the system in the same condition for 5-7 minutes, then press the restart button, the system boots. I checked the power supply by connecting another one to my system but it did not help. I also took out the RAM and placed it in another slot and I even took out CMOS battery and placed it again, but all of no use. Please help me with the issue.

Reply to Black Swift

328

DJ AKSHAY, on Jul 17, 2009 4:26:23 am BST

Normally you should use the eraser on the memory card because most of the time it's due to static energy presence or due to humidity.

If this does not work then I suspect the motherboard is faulty. Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

271

IRV, on May 18, 2009 5:38:41 pm BST

Thank you... I know nothing about motherboards and I fix my CPU by myself following your advice with the eraser.... Thnaks!!!

Reply to IRV

298

miamisnoopy305, on Jun 29, 2009 8:03:31 am BST

Thank you sooooo much. Your advice helped me fix my computer. Thanks again.

Reply to miamisnoopy305

307

A.C., on Jul 4, 2009 3:20:46 am BST

Hey dj I tried all of those steps and I still have my problem do you have any other suggestions beside getting a repair.

Reply to A.C.

312

Dmt, on Jul 9, 2009 1:43:16 pm BST

What if i leave it on for more than 5 seconds? because im having the same problem (amd athlon xp 3000 +)
please email me on at dmt_94_666@hotmail.com thanks.

Reply to Dmt

313

Dmt94666, on Jul 9, 2009 2:14:33 pm BST

Hi i removed my memory and theres no beeping sounds also i had a look at my processor and it has some chips on it / tiny damage and all the other checks you mentioned but still nothing help please?

Reply to Dmt94666

327

pd, on Jul 16, 2009 3:16:01 pm BST

Thanks. i had my computer off for almost a month. i tried your steps and got it working. very thankful to you

Reply to pd

341

Arash, on Jul 26, 2009 7:52:01 am BST

Hi Ashkay,

HOwru mate
I need ur help
Actually i started my PC today morning and it said "Power saving off".
After that there is no light on CPU.
A light is glowing alright on monitor and it says check CPU
I checked with my wire connections and even tried with a new power supply wire to cpu but things r nt working for me.Sumtimes the green light on CPU glows for a second nd than disappears
Can u pls help....

Thanks
Arash

Reply to Arash

372

chris mccall, on Aug 21, 2009 8:31:47 pm BST

Hi There I so hope you can help me.

few days ago switched on laptop (fujitsu-siemens amilo li 2727) night after installing digi camera.

what I got was the BSOD!!!

in the end I have formatted the drive & installed vista again.

problem now is I cannot boot up in normal mode or safe mode. or at all.

when I boot up I get the microsoft (MS) page with the timer. little gold bars move to other end of the timer then I get a reboot. If I disable the EXEXUTE-DISABLE BIT CAPABILITY I get the gold bars to come & go ten times then my mouse pointer appears for 2-3 seconds later it crashes out. back to the start.

I can access the hard drive if I use a vista restore disk, then run repair (which it says its a hareware problem cant repair this problem).
I then select the command prompt, type notepad into the cmd line then select file then open, I can do all sorts from here delete, copy, move ect. (this makes me think the HD is fine).

I can also run a disk called german police boot cd which loads fine & I get into the desktop only its XP pro on it. this makes me think the memory is fine as the CD loads onto memory fine.

but problem still works afterwards

tests I have done:-

removed the RAM - got no beeps but the screen wont start.
cleaned the terminals - still nothing
tried the touch test on the processor - get HOT!!! ouch!
CD drive runs fine
removed the CMOS battery
power is fine
screen is fine
fan runs fine
keyboard works fine
changes the BIOS setting switched off USB legacy & wireless

nothing plugged in to any sockets

I did see the thing about the CMOS reset but im not too sure what exactly im looking for.

as you can see I think Im nearly out of options but Im not giving up & paying a techi YET!!!!


PLEASE help me im at the end of things to try!!!!

Reply to chris mccall

423

Subham, on Oct 20, 2009 6:50:41 am BST

Hi Akshay,

I found all your repeated response on this forum.Thats really helpful.Thanks for all this.I have similar problem with my PC.As you advised,I tried to start my PC by removing RAM ,sometimes I got beep sound but also sometimes I didn't get any beep sound then my CPU fan was also stopped.Thats why I found that sometimes my PC running successfully and sometimes its tottaly in stoped condition only green light in front of CPU is glowing.Can you please help me out from that problem.Even I replaced my SMPS and RAM then also I found same response.Sometimes it starts successfully then automatically takes restart and sometimes its doesn't give any response.Plz Plz help me out...............

Thanks,
Subham

Reply to Subham

427

LUCKY, on Oct 25, 2009 7:09:04 pm GMT

I packed away my desktop while i brought it in tha other day and let it set cuzs of the cold to warm it up while now all it does when i turn it on is beep is there something more wrong with it.

Reply to LUCKY

3

arnold, on Dec 26, 2008 3:35:18 am GMT

My computer is not booting up..the power is on.no power on mouse, and also in keyboard...the motherboard is also working fine..what should i do..please help to save my machine..

Reply to arnold

4

Meatbag, on Dec 27, 2008 4:49:26 am GMT

I just got new RAM for my Compaq pc, The Ram is not working and when i turn the pc on with the new cards in, i got the exact thing you explained. I was able to put the old ones in and it works again but that sounds like the problem. The cards are very static sensitive so you have to ground the pc casing before you touch them, but maybe your card(s) became loose. If someone knows what they're doing this can be easily checked. Good luck

Reply to Meatbag

8

DJ AKSHAY, on Jan 14, 2009 4:55:58 am GMT
  • +2

The problem that you are getting with the new RAM is that your motherboard does not support the frequency of the new memory cards you have purchased.

Check the frequency mentioned on your memory card with that supported by the motherboard (Or with the old ones' frequency).

You'll find the supported frequencies of memory cards for your motherboard in the motherboard's manual or on the it's website.

Reply to DJ AKSHAY

12

Sonic, on Jan 15, 2009 3:22:01 pm GMT

So if I take out my ram cards, then turn on my computer I should hear some beeps? I have been having the same problems as above. Even with the ram cards out, I turn on my computer an no beeps at all. Does this mean I need a new motherboard? I did recently upgrade my power supply from 350 to 500 and at the same time got a new video card. Everything worked great for a couple days and now this related problem. Thank you for your time.

Reply to Sonic

13

DJ AKSHAY, on Jan 15, 2009 3:36:07 pm GMT
  • +3

Have you performed the processor test as mentioned above?

If the processor is good then you need to replace your motherboard with a new one.

One more thing which you can do, there's a jumper to reset CMOS / BIOS settings. You'll find it usually near the CMOS Battery. Turn off the pc.

The jumper covers only 2 pins at a time on a total of 3 pins. NOTE ITS ORIGINAL POSITION BECAUSE YOU WILL HAVE TO PUT IT BACK THE SAME WAY IT WAS ORIGINALLY. change its position to cover the middle and the pin at the other end which was not covered. REMOVE your power cord. then press your power switch on the CPU 2 to 3 times...

Then replug the power cord and ensure that you have placed your memory card and vga card properly for normal use.

If this works then no need to change the motherboard, cheer up dude...

Reply to DJ AKSHAY

428

chairator, on Oct 29, 2009 7:52:19 am GMT

Hi,

I have a problem with my computer as well. Last night everything was fine, but this morning when I switched it on, it just woudln`t boot. It shows a message " Windows failed to start. A recent change in the hardware or the software is causing the problem". However, I haven`t made any changes in the hardware nor the software. Then it tells me to reinstall the windows, I put the CD in, but no reaction. When I press Enter it takes me to another screen and it tells me that my register is missing or corrupted. I really cannot understand how this happened when it`s been working fine. What can I do about it? Can you please help me?
Thanks

Reply to chairator

162

Jemah, on Mar 12, 2009 3:02:45 pm GMT

HEY DJ
I just a horrible problem. I decided to reformat my pc. And after Install all my drivers I restart my pc and the monitor is not working. I have a m2n sli deluxe asus motherboard. I tried removing the batter and doing the jumpers to clear the bios but nothing worked. Everything works fine the mouse and keyboard all get power but my monitor doesnt. I think it might be because when i installed my drivers i didnt restart them individually, and just loaded them all up then restarted. Also I only hear one beep when it starts up. Is there any way I can fix this? Kind of hard because I cant do anything without seeing anything on the monitor. PLEASE HELP ME THX!

Reply to Jemah

163

DJ AKSHAY, on Mar 12, 2009 4:24:18 pm GMT
  • +2

Hi dear, you are having a problem with the graphics card which I believe is not integrated on the motherboard...

Try removing it and remove static energy on the gold plated part which goes in the slot.

Otherwise if this does not work then you need to change the graphics card.
Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

206

DSQUARED, on Mar 24, 2009 10:45:35 am GMT

When you push the power button, all the lights come on, some stay on, and the hard drive powers up, but there are no post beeps and the screen never does anything.

I thought the power supply might be bad, so I bought a new one. Didnt fix it.
I thought the hard drive might be bad. I bought a brand new one. Nothing.

Any and all suggestions would be greatly appreciated.

THANK YOU!!!

Reply to DSQUARED

15

Axedroid, on Jan 16, 2009 12:21:01 am GMT

Wow, im in luck cuz i read most of these post and i found some very usefull info, but still i must ask, i need some help.
imy computer turns on but does not boot up...its blank. the monitor does not detect anything and i have already taken out the whole computer and re assemble them and i have also use a eraser on the mem, check the temp of the processor and im still vex on what the prob can be.....at the moment im going to buy a new processor and i still wnat to know what the prob could be....is it the motherboard or the processor, also i dont understand the jumper test....sorry...im sorry again for bringing up any conversation that has already been said....thx

Reply to Axedroid

17

DJ AKSHAY, on Jan 16, 2009 9:56:30 am GMT
  • +2

Does the processor hat up when you remove the fan?

If yes then your processor is good, the fault lies with the motherboard...

The Jumper is used to reset your motherboard to factory settings.

Sometimes your system will not boot if you overclocked the system to work faster. Improper settings will cause your system not to boot up to prevent damage to your components. That is why you should move the jumper as i explained above.

Reply to DJ AKSHAY

18

SweetErica, on Jan 17, 2009 3:27:34 am GMT

I had the same problem with my son's computer tonight, which is what led me here. It powered on and I could see the fans spin, could hear the hard drive and CD drive start, the CPU was heating up... but would not boot. No beeping when I removed the memory, so I figured the MB was shot, but tried the jumper reset you mentioned anyway. After doing the jumper reset, the computer does nothing except indicate that it is getting power (by the lighting the button up). No fans, no hard drive noises, nothing. Why is this-- did I fry the MB if it wasn't already?

Reply to SweetErica

20

DJ AKSHAY, on Jan 18, 2009 7:41:42 am GMT
  • +6

Have you put back the jumper in its original position. The fact that it is not turning on is that you have not put the jumper back in its place. Because when the jumper is in RESET position it will not let you turn it on, that is, there will be no activity on the system.

Put it back in its original position. Another important thing to keep in mind is to check if you have connected the internal speaker with the motherboard, without this our test performed will be rendered useless. Please keep this thing in mind while undergoing these tests. Thank you.

Reply to DJ AKSHAY

21

Clyde, on Jan 18, 2009 4:47:08 pm GMT

I'm having a very similar problem and just want confirmation before going out to the store and buying a new motherboard. I was playing a computer game last night and then the computer just shut off. I thought my power got cut, but then was able to start it up again, only this time it didn't boot. I pulled out all the ram immediately and tried booting it again, no beeps, no nothing. after that i realized "maybe i don't have an internal speaker". So i looked at my LED readout and it said "--" which i assume means everything is okay...which leads me to assume i have a dead mobo. any help would be much appreciated.

Thanks,
Chris

Reply to Clyde

23

James, on Jan 19, 2009 11:55:05 am GMT
  • +1

Before going out and buying a new mobo, test your power supply. A lot of problems that could look like RAM, motherboard, or cpu are afften PSU. Either go buy a new PSU or have yours tested at a shop if you can't do so your self.

Reply to James

24

DJ AKSHAY, on Jan 20, 2009 6:57:54 am GMT
  • +2

To check if your Power Supply is good, follow the following step:

Remove the big connector which comes from the power supply and connects on your motherboard,
usually 20pins for earlier model motherboard and 24pins for newer versions of motherboard.

Take a small wire and short the green wire with any black-colored one.

If the fan of your power supply work then you will have to undergo other tests which i've already posted in this thread above.

Reply to DJ AKSHAY

27

Illude04, on Jan 21, 2009 6:57:14 pm GMT

I am currently having the same issues described above and I've read most, if not all, the suggestions here.

This is what I'm experiencing

The first few attempts to boot my pc, the power led lit up, then the pc quickly powered down...no longer than 2-3 seconds after powering up.

Then the power led stopped lighting up, the CPU fan runs and I can feel cool air coming from my Power Supply. I replaced RAM, tried swapping their positions, made sure they were clean and secure. I unplugged connections to my DVD drive and tried to power up again, recieving the exact same result...the CPU turns on and runs but there are no other reactions by the mother board or any components otherwise apart from the DVD drive which will eject so I'm assuming power is getting to it.

My keyboard and mouse are not lighting up so I'm assuming there's no power going to them. There are no beeps on the mobo and it sounds like the HDD attempts to boot up but fails shortly after.

I performed the CPU heat test but couldn't determin if it was getting hot.

At this point I'm out of ideas, please help

Reply to Illude04

28

k.stalker, on Jan 21, 2009 11:13:56 pm GMT

Sorry to bother you but i have done all the tests mentioned but when i set the jumper to reset the cmos but it wont power up with the jumper in that position

Reply to k.stalker

32

DJ AKSHAY, on Jan 22, 2009 12:31:41 pm GMT
  • +2

Read post NO. 20 which is up here in this thread, you'll understand why it is not turning on.

Reply to DJ AKSHAY

36

k.stalker, on Jan 22, 2009 9:47:34 pm GMT

Thanks for taking the time to reply i checked out the manual asus p5kc which tells you that it will not power on with jumper in reset position which is different from my asus p5n-e which you have to turn on while the jumper is in reset position again thanks for your time and sorry for bothering you

Reply to k.stalker

37

DJ AKSHAY, on Jan 23, 2009 7:26:24 am GMT
  • +2

I love helping people my dear stalker. So you must not worry about me being bothered because I am not.

By the way, you should remove the power cord when you put the jumper in reset position. Otherwise the motherboard CMOS will never reset. Remove the power cord and press the power switch 2 - 3 times. Then place the jumper back in its original position, and connect back the power cord. Press the Power Switch to switch on the PC. This is the one and only way to perform the reset.

Reply to DJ AKSHAY

402

CVN, on Sep 18, 2009 4:01:23 pm BST

I was working on my desktop when suddenly some way lines appeared and the computer frooze. All attempts to get it working was unsuccessful. I then shut it down by holding the power button for a while. When I restarted it, the computer wont boot. The lights first showed as if it was going to boot, the fans were running, but the power indicator light turned red with a beeping sound that continued to beep continuously for about one minute accompanied with the light blinking. After about one minute, the beeping stopped but the red light kept blinking. And the computer wont boot. Please help me. I need to do some urgent work and all the work are in the computer.

Thank you in advance

CN

Reply to CVN

410

kwch, on Oct 2, 2009 9:13:09 pm BST

I have the same probem.
Have you resoved yours?
My Laptop Acer Aspire 4810TG

Reply to kwch

19

SHABANALPHA, on Jan 17, 2009 9:05:52 am GMT

Hey guys am an it eng who would like to share idears with all people all over the cont-net so who ever want to solve ,share new tech i invite you wormly but i dont deal in forge

Reply to SHABANALPHA

45

hoss colla, on Jan 25, 2009 5:47:40 am GMT

D.J. thanks a zillion for your expertise advice concerning cpu powers on,but does not boot . my cpu was bogging down and running slow ,so i decided to speed it up,but instead of speeding up it quit working.i read your forum and found your answers very helpful in how to reset the cpu to factory specs,after i reset it it came back up and working again.good job ,partner!

Reply to hoss colla

224

flame, on Apr 14, 2009 9:04:33 am BST

Hi...bro i hv also same problem.i hv compaq presrio.cpu normally starts but there is noting displaying on monitor.i removed both the RAM but strangely after switching the cpu the beep sound doesn't come.i thought it was the mobo faulty.then,i interchange the two RAM and left the cpu.then i took it to the service center but u can't believe it after starting the cpu the monitor normally shows everything.i was little ashamed there but feeling lucky.

Reply to flame

225

DJ AKSHAY, on Apr 16, 2009 5:33:00 pm BST
  • +2

Haha, you should at least try every attempt you can when troubleshooting...
I bet the service center did not charge you anything because everything was working fine... Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

31

wayne, on Jan 22, 2009 9:53:10 am GMT
  • +2

I just wanted to say a million thankyou's for all the info here , my computer is running now after i had similar issues and flashed the bios / cpu as suggested by our very smart friend
THANKYOU

Reply to wayne

34

wires and plugs, on Jan 22, 2009 1:27:34 pm GMT

Try replacing your bios battery it's about the size of a quarter 3.0v battery

Reply to wires and plugs

38

Alagappan, on Jan 23, 2009 5:40:26 pm GMT

Hello guys,

I have a old comp running XP. After booting up it passes the bios gets struck there in the next screen.
I replaced the RAM in another slot same result. Cut off the power to cd rom just the HDD same result.
Tried with another HDD no luck.
So in the BIOS i changed to be more verbulous and booted it. Its trying to find c:
Tried replacing the cables, another working HDD, tried using live cds nothing
thing is that it detects everyting at bios and nothing in the next screen

Any other suggestions
Regards,
Alagappan

Reply to Alagappan

42

DJ AKSHAY, on Jan 24, 2009 6:50:21 am GMT
  • +3

Reset the BIOS of your motherboard by following my instructions already posted above.

After changing the hard disk with a new one, you should notice this message:

INSERT BOOT DEVICE...

Did you replace with a new one or another old one?

If its old, it will still be stuck in that step because if there is a windows having different drivers than those of your motherboard, it will never load the windows.

Reply to DJ AKSHAY

46

Martin, on Jan 27, 2009 7:30:35 pm GMT

Hi there

I am experiencing something similar with my three years old computer. It suddenly stopped working (its a dell dimension 4700). When I press the prower-on button the normally green light just flashes orange. Just after pressing the the power-on button the fans turns a few turns and then stops. I have tested shortcutting the green pin with one of the black pins and then nothing at all happens, not even the fans turns the slightest. Removing the RAM changees nothing (no beeping sounds) and using the rubber to remove the static electricity does not help either.

What might be wrong here? I first thought it might the the power supply, but the fans actually turns a little bit before stopping... I have not changed the CMOS battery yet, but will do so tomorrow. Could it be the motherboard or is the power supply still more likely??

Any help appreciated.

/Martin

Reply to Martin

47

DJ AKSHAY, on Jan 28, 2009 7:33:34 am GMT
  • +4

You need to repair the power supply my dear. When shorting the 2 wires green and black, the fan of the power supply should keep turning because the power supply should remain ON as long as you short the 2 wires.

Reply to DJ AKSHAY

49

Martin, on Jan 28, 2009 1:22:10 pm GMT

Thank you for the fast respones.

By repair, do you really mean repair? If so could you point me towards some information on how to repair the power supply. I am just gonna order a new one if it is tricky (and dangerous) to fix it myself.

Once again thank you for the help.

Reply to Martin

50

DJ AKSHAY, on Jan 28, 2009 2:11:29 pm GMT
  • +2

Well, if you can get another identical power supply easily, then you should buy one and replace the defective one.

Here in Mauritius, there are so many representatives of DELL but none of them can supply us with spare parts such as power supply because these are PURE Power Supply and not ordinary type, that is they last much longer than the ordinary ones.

Repairing must be done by qualified technicians or repair centers. I would prefer that you buy a new one rather than repairing it.

Reply to DJ AKSHAY

54

Popinjay, on Feb 1, 2009 1:16:14 am GMT

Hi, I tried your advice. Took out the RAM, no beeping. Did the processor test. did not get warm. I have a gigabyte WP45-UD3P motherboard, the phase leds are on during boot up but do not turn off. The power leds on the mobo do not light up. Clearly it is a processor problem but is it also a mobo problem?

Reply to Popinjay

55

DJ AKSHAY, on Feb 1, 2009 4:06:40 am GMT
  • +3

Make the power supply test as stated in my posts above. It could be that your power supply is defective, are the CPU fans and any other fan turning? Do you hear your hard disk spinning sound? Are your CD ROM drive working (Press the eject button). Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

56

noodles, on Feb 4, 2009 5:01:00 pm GMT

Hello, DJ, thank you very much for all your advice above. I am having similiar problems. The image on the monitor suddenly froze up, keyboard failed but there were still orange lights it. I then switched the computer off by pressing the restart button on the front. The monitor screen now had no image (complete black) and the light at the front has turned from green to orange; now no lights on the keyboard. Both fans inside the computers were working and running quietly. I couldn't hear any spinning noise inside the Hard Drive. I have preformed the motherboard test and there were no beeps, I have also done the processor test, it wouldn't heat up. I have rubbed the RAM card with eraser but it didn't help either. When I pressed the adjust button on the front of the monitor, it says ' In Power Safe Mode. Press computer power button or any key on keyboard or move mouse'. I 've tried those but nothing happened. Please help.

Reply to noodles

57

noodles, on Feb 4, 2009 5:22:00 pm GMT

Sorry DJ, forgot to mention, the computer had been running extra slowly for the last three days before it crashed.

Reply to noodles

60

DJ AKSHAY, on Feb 5, 2009 2:49:25 pm GMT
  • +2

Have you tried to reset the BIOS settings using the jumper reset settings. See my posts above.

Is your internal speaker working?

Not to discourage you dear, I suspect a processor failure. Because if your processor does not heat up then I am very sure that the fault lies with the processor and given that your system was slowing down.

Normally even if a motherboard is faulty, the processor should heat up but if the processor itself is not good then you will get no beep sound, I believe that your motherboard is still good. Say Thanks to your favorite DJ...

Reply to DJ AKSHAY

318

badladdad, on Jul 10, 2009 1:00:05 pm BST
  • +1

My mother in law has a gate way and she was waiting on a game to load and the computer got stuck so i pushed the power button and would not turn off so i unplugged it waited and then plugged it back in and as soon as i plug it in the fans come on but i dont hear hard drive and the cdrom wont open i even unplugged the power switch wire from mobo still the fan s come on when plugged back in no monitor nothing but fans running please help thanks badladdad

Reply to badladdad

58

Alagappan, on Feb 4, 2009 6:41:23 pm GMT

Yeah i resetted the bios. still the same result.
Even when i try with another HDD i still get the same message
Insert boot device.

Regards,
Alagappan

Reply to Alagappan

62

DJ AKSHAY, on Feb 5, 2009 2:57:30 pm GMT
  • +2