Hello,
i can't open my docx word document.i'm running office 2003 and i'm clickin all my word documents and getting the same response "the file is not available"! this is happenin with all my saved documents. their format is docx.
Help!
thanks

Issue:

When trying to open Word Documents with MS Office 2007 installed in Windows Vista, it returns the error message “The file <file name> is not available”

Discussion :

This issue occurs when there is a AVG 2008 Installed on the system. It is assumed that it is an issue with AVG’s Engine conflicting with Word 2007

Solution :

• Uninstall AVG 2008 from the system
• Reboot the system

Reference Website : http://answers.yahoo.com/question/index?qid=20080903014217AAVP4pU

Hey people

I managed to fix this issue - it was because my default program was set to Microsoft Works Word Processor instead of Microsoft Word.

All you have to do is change your default program (assuming you are using Vista these are the steps required)..

Go to Start > Programs > Default Programs and select ' Associate a file type or protocol with a program'

Let the screen load all the extensions then scrol down to find the .doc extension then check it is set to use Microsoft Word - if it isn't select the 'Change Program' button at the top and change it to use MS Word instead and that should resolve the problem

If not go to the MS website and download MS Office SP1 and see if that makes a difference.

Good luck!

Thanks my friend. This really ease the pressure. Thanks once again. Keep up the good work.

I'm using word 2007 and my documents now have a docx extention, consequently it's creating some problems. How can I covert to doc, extention and where do I locate these files

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ok here is my advice to you. remove office 2007 install 2003 then install 2007 dont choose upgrade choose onother option so you will use both office and they wont cnflic

Hello Guys!

Well I've tried everything I see here. I still have the same problem. The thing is that it only occurs on my computer but If I transfer to the file into my brothers computer the file works and I am able to open it without any problem. I've uninstalled 07 lots of times and installed again and nothing seems to work for me :(

Any ideas of what could be wrong?

I've finally solved this problem combining many ideas and editing registry.



*** PREAMBLE ***

When i double clicked and xlsx or xls file, excel opens but the file doesn't. Instead, i receive a message from excel that says file can't be located.

my pc conf is:
- vista home premium,
- office 2007 2p1
- and a lot of extra software like mcafee and acrobat...

I mixed idea of two previous solution and discussion on the web that talk about editing registry (to add quotes) and DDE conflicts with an idea of my own.

Original ideas didn't work on my pc like expected. I've wondered I had some kind on DDE conflict, so I disabled DDE through registry editing and voal�! it works! =D



*** SOLUTION ***

1.- find subkey of file that doesn't open using double click:

1.1- find extension you have conflict in HKEY_CLASSES_ROOT\ (ie: HKEY_CLASSES_ROOT\.xlxs) and then read data of (Default) value (ie: Excel.Sheet.12)

1.2.- find that value again in HKEY_CLASSES_ROOT\ (ie: HKEY_CLASSES_ROOT\Excel.Sheet.12) and look inside subkey shell\open (ie: HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\open)

NOTE: if you need, check http://www.justanswer.com/questions/1u4sk-vista-excel-2007-c­annot-open for more on this


2.- disable DDE through:

2.1- rename original ddeexcec key to ddeexec.bk (ie: original HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\open\ddeexec gets named HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\open\ddeexec.bk)

WARNING: in next step (2.2) be sure to do not rename command key; command key and command value are not the same things (keys are like folders and values mostly like files inside folders)

2.2- first, look inside comman subkey (ie: HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\open\command), then rename command value to command.bk (ie: HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\open\command\command gets named HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\open\command\command.­bk)


3.- be sure correct non DDE command is set as data of (Default) value in command subkey:

3.1 Verify data of (Default) value match this pattern: "...excel.exe" "%1" /e (ie: the value which data was verified is: HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\open\command\(Default))

3. 2 If data verified do not match, then edit it in order to match the pattern. (ie: data of HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\open\command\(Default) was setted to: "C:\Program Files\Microsoft Office\Office12\EXCEL.EXE" "%1" /e)



I hope to help.
Regards,
Sergio.
sergio28julio@gmail.com

I suddently had this same problem. I could open docs on my PC but not on my laptop and they are both set up nearly identically. I had made a docx that would open in hotmail on my PC but not on my laptop and both are running Office 2007. I tried saving my docx file (which it had saved to by default) as at 97-2003 version but my laptop still refused to open it although it would open in my PC no problems using hotmail. In the end, I ended up opening my document on my PC, cutting the text, pasting it into a new document, and finally saving it as a 97-2003 word version. Then I emailed it to my hotmail and tried to open it. Voila, it would open! So something about the docx disagreed with my laptop...not necessarily hotmail itself as I had no problem opening the same doc on my PC. So if in dobut, try cutting the text, pasting it into a new doc and saving ti as an older version...it worked for me.