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Not reading cd

linksys27, on Saturday 27 September 2008 à 10:04:43

Hey there,
Just bought a new dell studio 1535 yesterday. Put a dvd in the reader and everything was fine till I put a cd in the drive it started working fine and suddently stopped reading cd and ejected it at once and will do the same thing with every cd I put in there now. Can anyone tell me what should I do please?

Configuration: Windows XP
Internet Explorer 7.0

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xpcman, on Monday 6 October 2008 à 03:20:51

Call Dell - looks like you got a bad drive

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Nic, on Monday 27 October 2008 à 01:41:15

I bought the same PC and got the same problem, it's not even 2 month old and dvd/cd rom drive doesn't read any more and just stopped working. Had Dell online support check it out with no success all they said was that the optical drive was working fine. Useless. It's under warranty and I'm getting a new one I know the drive is bad.

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nobleone, on Wednesday 29 October 2008 à 22:10:14

i have the same problem, insert cd, then nothing

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