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Not reading cd

Last answer on Aug 24, 2009 8:25:09 am BST linksys27, on Sep 27, 2008 10:04:43 am BST 
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Hey there,
Just bought a new dell studio 1535 yesterday. Put a dvd in the reader and everything was fine till I put a cd in the drive it started working fine and suddently stopped reading cd and ejected it at once and will do the same thing with every cd I put in there now. Can anyone tell me what should I do please?

Configuration: Windows XP
Internet Explorer 7.0

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2

xpcman, on Oct 6, 2008 3:20:51 am BST
  • +2

Call Dell - looks like you got a bad drive

   
Reply to xpcman

3

Nic, on Oct 27, 2008 1:41:15 am GMT
  • +1

I bought the same PC and got the same problem, it's not even 2 month old and dvd/cd rom drive doesn't read any more and just stopped working. Had Dell online support check it out with no success all they said was that the optical drive was working fine. Useless. It's under warranty and I'm getting a new one I know the drive is bad.

   
Reply to Nic

4

nobleone, on Oct 29, 2008 10:10:14 pm GMT
  • +10

I have the same problem, insert cd, then nothing

   
Reply to nobleone

5

ss, on Dec 18, 2008 6:42:28 pm GMT

I have the same problem..dell even replaced the dvd drive still the problem persists n moreover it ejects a few times wen the laptop is switched on.. dunno wat these uys r upto!! :(

   
Reply to ss

6

i'maPC, on Jan 1, 2009 10:01:41 pm GMT
  • +2

I have a toshiba and sometimes it reads the disk and other times it doesn't..

   
Reply to i'maPC

7

Nitin, on Feb 17, 2009 8:05:30 pm GMT
  • +10

Hi Friends,
The solution is
Download Nero Drive Speed
and set the drive speed to silent or minimum speed,
because new DVD drives run the cd at their MAX speed (52x) but if the cd was written in low speed then it mismatch and you see all the time drive was just making noice but did not open the contain of the CD.

   
Reply to Nitin

8

sooty, on Mar 6, 2009 12:04:39 pm GMT
  • +1

Hey ive jus tryed downloading Nero drive but it keeps telling me no CD ROM drives found when i try to start it

   
Reply to sooty

9

keo, on Apr 6, 2009 9:54:47 pm BST
  • +1

Any update on this ? I have this problem and its p1$$ing me off

   
Reply to keo

10

Daniel75, on Apr 11, 2009 11:33:35 am BST
  • +7

Im having the same problem that Nero cannot find the drive even though it is visible in the device manager with updated drivers etc. I tried deleting and reinstalling it, but still no luck.

   
Reply to Daniel75

11

 Falcon Tech Support, on Aug 24, 2009 8:25:09 am BST
  • +1

Well if your cd/dvd rom still doesn't work, you must buy a new one.
The lens maybe damage due to over useage or too much burning.

   
Reply to Falcon Tech Support
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