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SONY VIAO Laptop Keyboard Issue

Last answer on Aug 21, 2009 6:56:59 am BST PaulG, on Sep 17, 2008 9:40:56 pm BST 
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Hello,
I have a Sony VIAO Laptop model VGN-FZ150E running VISTA SP1... Last week, my key board started to malfunction... Some keys dont work. the only keys that work are qeyuiop[]g;znm,123467890-=!@#$^&*()_+ .

I have tried seeting the shift and Ctrl recommendation as well as setting language and locatio to US. I am currently using a USB attached keyboard... Any other thoughts.

Configuration: Windows Vista
Internet Explorer 7.0

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2

George, on Feb 5, 2009 12:02:49 am GMT
  • +5

I'm having the same problem with my Vaio keyboard that you listed in September - did you ever find a solution? Thanks very much.

   
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3

George, on Feb 5, 2009 12:04:30 am GMT

I.m having the same problem with my Vaio keyboard that you had in September. Did you ever find a solution? Any info would be appreciated. Thanks very much.

   
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4

jesse, on Mar 12, 2009 4:07:52 pm GMT

Got the same vaio vgn fs550 problem....keys r, y, u, and the ctrl suddenly wont work....if you have solutions for this..very gladly appreciate it

   
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george, on Mar 12, 2009 9:12:02 pm GMT

I found out the problem - it is a bad keyboard that apparently is common in Vaio's . You can buy a replacement SONY keyboard from a bunch of sites on-line for about $70 max and then I took it to a local computer repair shop to have it installed. You might be able to do it yuorself. In the meantime, you can plug in a USB keyboard and use that. Hope this helps.

   
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5

jesse, on Mar 19, 2009 5:33:56 pm GMT

Thanks. but is it a factory defect? how does it happen?...im very much confused...its the first time ive encountered such problem. how come it happened to some keys, not all? is it beacuse of wear and tear?

   
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6

 Sig, on Aug 21, 2009 6:56:59 am BST

My daughters laptop keyboard was not working as keys started to drop out (not work) intermittently.

I called Sony Canada about the situation. I went through 6 operators without any solution.

I was offered to have it fixed for 300- 500 dollars. Then I found MTC in Ontario and ordered a keyboard cheaper than Sony. Yes it is original parts.

So I get the keyboard from MTC. I ask Sony for a service manual. Seems Sony thinks these manuals are some kind of top secret document.

I find the right manual on a Russian web site and download it from Rapidshare.


Heres where it gets good. I dismantle the laptop and the quick connector for the keyboard is not locked in place.


That's right NOT LOCKED DOWN. The keyboard connector cable just jell out of the non locked Jack.

No wonder the keyboard was having intermittent problems. How was it suppose to work (wireless or something, sarcasm).

So I'm out 70.00 bucks for Sony's manufactures defect.

You owe me 70.00 dollars Sony plus my time.

Not impressed at all. I will be dam sure to tell all how Sony Canada treats there customers.



Sig

   
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