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Search result redirecting to another site

Last answer on Nov 17, 2009 5:13:53 pm GMT gunshot, on Sep 15, 2008 3:42:27 am BST 
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Hello,
I am really frustrted.Can someone plz help? I got infected with the Antivirus XP 2008 today. I removed it. But now having a problem. When i search using google and i try to click on a search result i am not able to open it.instead it is redirected to another site. How can it be fixed? Any help will be much appreciated.

Thanx.

Configuration: Windows XP
Internet Explorer 7.0

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1

needhelp2k8, on Sep 15, 2008 10:17:30 am BST
  • +2

Hey there,

there is perhaps some log files of the malware on your computer which needs to be cleaned. here is a link where you will get a very good antispyware which is also free :

www.superantispyware.com

Reply to needhelp2k8

2

Abhi, on Nov 21, 2008 6:33:12 pm GMT
  • +1

Were you able to solve the problem .... I have same issue

Reply to Abhi

3

saf, on Nov 22, 2008 10:49:15 pm GMT
  • +3

No, i dont think so, i have the same problem, i used super anti.... and it didnt work, i dont know wat to do..

Reply to saf

4

ABhi, on Nov 23, 2008 3:06:06 pm GMT
  • +7

Hi I was able to solve the problem after 5 hours of gruelling work . I used SuperAntiSpyware and Malware bites. to remove the Malware. if you need more help google for go.google.com malware and loads of information would come up. Incidentally the Malware will not allow you to install any of the software so you will have to rename the files and then try to install. Start with Super Anti Spyware

Enjoy
Abhi

Reply to ABhi

15

KS, on Dec 8, 2008 4:26:43 pm GMT
  • +1

Thanks to the link for malwarebytes. I was having this same problem and at a loss how to get this off my computer. It worked great!

Reply to KS

51

gribbin, on Feb 24, 2009 11:24:56 am GMT

Hi saf, im having the same problems but on Windows Vista. I cant show hidden files they way you descibe any info would be great.

Reply to gribbin

5

Rick, on Nov 30, 2008 5:12:07 pm GMT
  • +1

Having the same exact problem. My search engine's are messed up and my computer is overall acting strange. I can't download the Malware either, or delete the partial downloads from my computer.

Reply to Rick

6

saf, on Nov 30, 2008 6:41:10 pm GMT
  • +2

Go to control panel, administrative tools, computer management, click on show hidden devices under view, then scroll down to non plug and play drivers, then disable 'tdssserv.sys' restart computer , problem shud be solved, well it did for me, email me to say if it worked . thanks

Reply to saf

7

Rick, on Nov 30, 2008 6:54:06 pm GMT
  • +1

Saf, i went to control panel, administrative tools, and then computer management. but, i don't have a "show hidden devices" under view. any ideas about why and how to get around this?

Reply to Rick

8

Rick, on Nov 30, 2008 6:58:36 pm GMT

Well i clicked on device manager and found show hidden devices there, but i don't have that particular device you said to get rid of.

Reply to Rick

9

Rick, on Nov 30, 2008 9:41:48 pm GMT
  • +2

Well I ended up getting it to work and the problem seems to be reloved. Thanks for your help saf. I did find that device (I just had to expand the folders to find it). I then was able to download Malwarebutes' Anti-Malware which I couldn't before. Running that helped get rid of the virus. Thanks again!

Reply to Rick

12

saf, on Dec 1, 2008 10:35:12 pm GMT

No probs, sorry i didnt email u, i dont check my mail a lot.

Reply to saf

55

ash, on Mar 15, 2009 9:14:12 pm GMT

Hi Saf,

I am still having finding the admin. tool under control panel. I have windows vista. I did the steps listed under the comments section, most of them.

Trouble I am having is I am trying to log on my yahoo mail and its just not showing up. It's saying mail can't load. Below is the message I am getting:

Ooops. Yahoo! Mail can't load
Loading Yahoo! Mail failed due to a client side error

You might try going into your firewall settings, and disabling "Ad blocking". If that doesn't work, please contact customer care.

Try clearing your browser cache
Try clearing your browser cookies
Taking too long? More info
If you received an ActiveX warning, please enable ActiveX
Check your email in Yahoo! Mail Classic
Switch back to Yahoo! Mail Classic
by opting out of Yahoo! Mail
Click here to try again

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I don't know what to do, please please ADVICE!!

Reply to ash

63

jhee, on May 4, 2009 9:26:04 pm BST

Hi, saf...
I cannot open my e-mail.. everytime i open it, here is the result. Pls. help me,pls...pls...


Ooops. Yahoo! Mail can't load
Loading Yahoo! Mail failed due to a client side error

You might try going into your firewall settings, and disabling "Ad blocking". If that doesn't work, please contact customer care.

Try clearing your browser cache
Try clearing your browser cookies
Taking too long? More info
If you received an ActiveX warning, please enable ActiveX
Check your email in Yahoo! Mail Classic
Switch back to Yahoo! Mail Classic
by opting out of Yahoo! Mail
Click here to try again

What should i do?

Reply to jhee

16

tim, on Dec 10, 2008 6:07:50 am GMT

Hey rick i couldnt find the 'view hidden devices' option either, where is it?

Reply to tim

10

mlc, on Dec 1, 2008 8:28:19 pm GMT
  • +1

Saf , i had same problem , googled and read your advice , in 20 minutes it was fixed , thanks , anyone with this problem should listen to this guy ,mlc

Reply to mlc

13

saf, on Dec 1, 2008 10:36:33 pm GMT

Lol ty!!!, i have the same problem ike for 3 weeks, in a way thats good coz i didnt go over my bandwidth limit :P

Reply to saf

11

cc, on Dec 1, 2008 9:15:05 pm GMT
  • +1

Thanks Saf! I've had this problem for a week plus and have had help trying to find a solution! THanks!

The only difference on mine was the name of the driver to disable. I disabled two.... ' catchme ' and ' sge_dnqdms '.

Reply to cc

14

saf, on Dec 1, 2008 10:37:19 pm GMT

YAY i feel like a hero

Reply to saf

17

tim, on Dec 10, 2008 6:14:42 am GMT

Hey saf i have the re-directing problem as well and i have followed your steps up to disabling the driver, but do not have any of the ones posted here in the non plug and play devices list. Do you have any suggestions as to what i am looking for to disable?

Reply to tim

18

VG, on Dec 10, 2008 2:31:18 pm GMT
  • +1

HI,
Neithe i found the drivers you mentioned nor the Malware you mentioned is working to install on my PC. Any suggestions please?

Thanks
VG

Reply to VG

19

VG, on Dec 10, 2008 2:56:38 pm GMT

Hi Saf, I finally could find the driver u mentioned and disabled. Now it works . Thanka man!!!

Reply to VG

20

saf, on Dec 10, 2008 3:27:57 pm GMT
  • +1

Sorry i didnt reply i dont check my emails a lot!

Reply to saf

26

:), on Dec 23, 2008 7:29:51 am GMT

Hey Saf,

Thanks it worked!! You are a real "Hero"

Reply to :)

68

jamkc08, on Jul 28, 2009 5:48:38 am BST

Hi Saf!

I hope you can help me too.... I also have the redirecting problem... I tried to install SuperAntiSpyware and Malwarebytes but both are not running on my other computer... I tried to install both software to this computer and it worked perfectly fine. I can't even install SuperAntiSpyware even after renaming the file... it will start the installation setup then brings me to BSOD... Stop 0000008E.

IE's will just pop-up like crazy... I can't open any other website unless I manually type the web address... PLEASE HELP... I don't want to resort reformatting my computer...


Thanks!
Jam

Reply to jamkc08

34

Guy Who needs help, on Jan 8, 2009 4:54:57 am GMT

Hey saf... under the Non-Plug n play the thing u said to disable is not there, theres only two things that start with a 't' and none are the thing u mentioned... the thing i need help with is that i try to go to "nexon.net" and everytime it redirects to a porn site and i really dont want that to happen.... i need this to go away.... saf, or anyone else, can you please IM or Email me at heelflip5s5@hotmail.com???

Reply to Guy Who needs help

37

Nexon Player, on Jan 14, 2009 9:12:57 pm GMT

Hey sup dude umm the thing of nexon did u solved it?
if u did PLz help me
if u didnt we are in the same situation
im stuck with ur same problem when i try to go on to nexon.net it redirects me to alloverlexy.com that sucks haha if u didnt solved it plz send me a message i though i was the only one with this problem

Reply to Nexon Player

56

XxnautoXD, on Mar 19, 2009 3:51:31 am GMT

Yo i got the same problem
Can you Help me PLz

Reply to XxnautoXD

54

sk8gundy, on Mar 7, 2009 2:53:43 pm GMT

I wa able to look at non-plug and play drivers, but can't find that file your'e talking about... should it be listed under the Device Manager?

Reply to sk8gundy

61

saad, on Apr 11, 2009 4:12:58 pm BST

Hey saf can u help how to find show hidden devices i cant find it.

Reply to saad

65

tine, on Jun 9, 2009 1:28:14 am BST

Your the best!

Reply to tine

67

gddmn it, on Jun 17, 2009 4:28:27 am BST
  • +1

Ok. so i went to admin tools, and went to comp manegment. well, under view there was no option to show hidden files. went back to the control panel. turned hidden files on. well, then i noticed that on comp manegment there is no non-plug and play driver. btw, i have a windows 2000 Xp operating on a Dell.

Reply to gddmn it

72

 ek, on Nov 17, 2009 5:13:53 pm GMT

I did as you said, however I don't hav the 'tdssserv.sys' under non plug and play drivers.
Please direct me.
Thanks.

Reply to ek

28

G-man213, on Dec 27, 2008 1:56:58 pm GMT

Nick I just have to say your help was great. I was ready to give up on my computer you are the man!

Reply to G-man213

21

salimouf, on Dec 20, 2008 2:02:47 am GMT

Please please helpe me! VG i hope you could tell me where did u finally find the drive saf was talking about cuz i can't find it...and saf please help me! i got to non-plug and play drives but i don't have the drive u were talking about!!

Reply to salimouf

25

saf, on Dec 22, 2008 1:44:39 pm GMT

Go to control panel, administrative tools, computer management, click on show hidden devices under view, then scroll down to non plug and play drivers, then disable 'tdssserv.sys' restart computer , problem shud be solved, well it did for me, email me to say if it worked . thanks

Reply to saf

29

artness98, on Dec 28, 2008 4:46:25 am GMT
  • +1

I tried to find the NON PLUG AND PLAY drivers following your instructions but I dont even have the view hidden drives on the view tab. What else can I do to solve this problem? Please help.

Reply to artness98

30

Payam, on Dec 29, 2008 3:46:50 am GMT

What saf suggested works indeed. To bring on the Non Plug and Play items do the following:

Click Start --> Right click on My Computer --> Click Manage --> Click on Device Manager on the left panel --> Under View menu, click on Show hidden devices, you will see a bunch of Non-plug and play drivers appear --> scroll down to find TDSSserv.sys --> Right click on it and Disable --> You should be done

If you still have problems, install the free version of avast antivirus and let is scan your computer, that should fix the prob.

Reply to Payam

33

boobie, on Jan 4, 2009 11:30:57 pm GMT

I have to say that payam's explanation on how to do this is the best... saf had the right intentions, but just like everyone else who knows a lot about computers, he skipped over some very important details on the step-by-step process. You gotta remember that some of us are, and always will be idiots when it comes to the inner workings of a PC.

Reply to boobie

45

lou thesz, on Jan 31, 2009 9:30:10 pm GMT
  • +1

Hi Payam. I have the same re-direction problem. The other problem is I don't appear to have a ''View Menu'' anywhere having opened everything to find it and cannot see a 'Show hidden Devices''. Is the 'Spicy Lemon' a good option?
Cheers, John.

Reply to lou thesz

47

demo, on Feb 11, 2009 8:58:57 pm GMT

Hi,

I do not have TDSSserv.sys in the below mentioned location.

Could you suggest me how i can find it ?

Click Start --> Right click on My Computer --> Click Manage --> Click on Device Manager on the left panel --> Under View menu, click on Show hidden devices, you will see a bunch of Non-plug and play drivers appear --> scroll down to find TDSSserv.sys --> Right click on it and Disable --> You should be done

Demo

Reply to demo

31

LIPC, on Dec 29, 2008 6:16:55 pm GMT

Saf that worked great, good job bro.

Reply to LIPC

32

Mark, on Jan 1, 2009 9:19:34 pm GMT

Thanks for all your postings on this problem! My daughter had the same problem on her computer, and although we purchased an anti-virus software product, it wouldn't load, install or register online properly. After disabling the tdssserv plug and play part (we had to do this in Safe Mode), we were finally able to access, install and run the software from malwarebytes.org. Thank goodness for great people like you who are willing to take your time to solve these problems and to collaborate with others! We are now able to defragment her disk drive, and hopefully clean up any remaining problems! Happy New Year!

Reply to Mark

62

reaper, on Apr 14, 2009 7:08:16 pm BST

I hve the same problem but i couldnt find the thing to disable

Reply to reaper

22

rekeren, on Dec 20, 2008 3:57:29 am GMT

Hello Gunshot
I have the same problem.
I get redirected only when I search on Google.
How did you solve it?
Any help is appreciated.

Reply to rekeren

23

Rubanek, on Dec 22, 2008 3:46:55 am GMT

Using Malwarebytes worked for me. My situation was slightly different in that all search engine searches would return a proper "sounding" title, but the URL actually pointed to a site other than what it link said. So for a Google search, it would return a page that looked very much like google but there were differences. Google has sponsored links at the top and down the right side of the page, but with the rootkit running there were no sponsored links and there was a lot of white space on the page.

Malwarebytes found a Rootkit.Agent on C:\Windows\System32\sysaudio.sys. After removing it, all of my searches returned to normal function.

Reply to Rubanek

24

comgeek, on Dec 22, 2008 3:50:10 am GMT
  • +1

You have Antivirus 2009 Virus.

Antivirus xp 2008 is a clone/duplicate of antivirus 2009.

What is Antivirus 2009?
Antivirus 2009 is an unwanted program, from the authors of Antivirus 2008 . These applications have resembling interface and "features". After stealth installation, Antivirus 2009 will show tonns of fake spyware\adware detection messages and offers to remove reported threats (after you purchase commercial version). But in real Antivirus 2009 is not a spyware cleaner, it's just an imitation of spyware remover. Antivirus 2009 can also slow your computer and cause system errors and crashes. Remove Antivirus 2009 using manual removal instructions.heres how to remove antivirus fake program
http://remove-fake-antivirus2009.flesh9.com

Reply to comgeek

27

Xmen fan, on Dec 24, 2008 1:16:48 am GMT

Thanx for the suggestion to the malware bytes removal app. It found the file that you mentioned(audio.sys) and it removed it. I also used the antispyware one and it found other stuff but didnt help with the problem. I hate these damn spyware crap.

Thanx bro.

Reply to Xmen fan

38

ryanasd, on Jan 14, 2009 11:54:04 pm GMT

It think this is probally spyware but i'm not 100% sure but if you do get avast and it will remove it

Reply to ryanasd

40

Chris, on Jan 17, 2009 6:40:57 pm GMT

Saf, I love U! hahahahaa! after wasting a lot of time to solve the problem, I finally found this site. And your advice worked. Thank you soooo much. May the force be with you man. take care

Reply to Chris

42

saf, on Jan 19, 2009 4:39:49 pm GMT

LOL TY

Reply to saf

48

goldie17, on Feb 21, 2009 10:31:48 pm GMT

Hey saf and everyone,

Sounds like alot of you had great success with this troubleshoot. I would lov to do this but under my NON PLUG AND PLAY Drivers the driver recommended does not exist. Under drives starting with T I have TCP/IP Protocol and
TDTCP.

Anyone know if there is another one I should be looking for since I don't have the TSSS one?

Reply to goldie17

53

LCB2, on Mar 2, 2009 1:58:32 pm GMT

I too tried looking for that tsss name but I don't have it. I do have a number of suspicious looking ones on the hidden files non plug and play list. Anyone here know which one to get rid of? I have the windowsclick and occasionally toseeka redirect bugs.

Reply to LCB2

41

Rob, on Jan 19, 2009 4:12:01 pm GMT

Download and use this: You can use it one time for free.
Is solves the problem.



http://www.virusalert.nl/?c=spicylemon

Reply to Rob

52

goldie17, on Feb 24, 2009 5:32:31 pm GMT

Sounds like alot of you had great success with this troubleshoot. I would lov to do this but under my NON PLUG AND PLAY Drivers the driver recommended does not exist. Under drives starting with T I have TCP/IP Protocol and
TDTCP.


I posted this a few days back and appreciate the responses. Thus far I have had little success. Malwarebytes did indeed detect a problem and clear it out temporarily, but upon reboot everything was just as bad.

Avast did the same.

Spicylemon was a temp solution as well.

I am hesitant to use combo for the same reason I don't want to use Hijack This, as I fear I could do more harm then good.

The bug I have will not allow me to download updates for any of my anti-spy/malware, is still redirecting my google links to other sites, is creating boot problems for me in startup (Have to go in with Safe Mode) and now when I am typing something automatically will jump the cursor to another part of the text.

Any other thoughts? Thanks in advance.

Reply to goldie17

43

mal, on Jan 23, 2009 1:31:56 am GMT

Hi all....thankyou for the help...I downloaded malwarebytes...and it fixed the problem straight away...thankyou all so much..your the best!

Reply to mal

44

Rastaman, on Jan 27, 2009 5:27:56 am GMT

Malwarebytes' Anti-Malware as a suggested solution solved my pain in the @$$ problem. Time is money. This free solution could not have been found at a better time.
Here is the long list of problems I had prior to finding the solution above:
Problems in Windows XP system restore, it did not fix or clean the registry. I Could not update lavasoft ad-aware, as it did not find the problem, even after a full scan. AVG anti-virus and Avast! anti-virus would not execute the updates or identify the problem. Frustrated, I even set up my home page to the microsoft windows update only to be redirected to google. With the Malwarebytes' Anti-Malware program I invested 5 minutes of my time. The reward could not be matched by any other program. Thank You. May the good Karma you have spread today come back to reward you for this kind act.

Reply to Rastaman

46

karyn, on Feb 11, 2009 1:43:03 pm GMT

Hi,

I had the same problem 1 month ago and did what you suggest (disable 'tdssserv.sys) It worked but 2 days ago my problem happened again and the tdssserv.sys is already disable.
I tried to restore my computer and to defragment my disk but those actions don't work either. So I tried to download
Malwarebytes' Anti-Malware but because of my computer troubleshooting the downloading doesn't work properly so I downloaded it on another computer and tried to put it on mine but again doesn't work! I don't know what to do! Please, help me!!!!

Reply to karyn

49

mike, on Feb 21, 2009 11:29:22 pm GMT

Combofix will get this but you may have to rename it to get it to run, as the $%$% heads that made the malwear have it set to try and stop combofix

just google for combofix from trendmicro make sure you download it from trend
if it will not run (you click on it and nothing happens) rename it to something random.exe and try again
it takes about 30 min and a couple reboots for it to clean it out (well at least it took that long on my old POS pc)

this is a nasty one 4 sure

Reply to mike

50

lauren, on Feb 23, 2009 5:05:52 pm GMT
  • +10

I had the same problem...
i already had symantac on my computer, but it didn't recognize the virus, so i downloaded avast (the free edition) and ran a full scan. It found two pieces of malware and took care of them. I then went into my document and settings and deleted all of my cookies. I then went into firefox,tools then options and deleted all private data and also unchecked "accept third-party cookies."

This whole process took about 30 minutes (because the full scan takes so long) and my problem is completely gone.
good luck!

Reply to lauren

60

fee, on Apr 8, 2009 9:47:40 pm BST
  • +1

Can you tell me what the name of the malware you found was? i seem to have the same problem and thought i could just uninstall and reinstall the browsers but am stuck now with IE that never stays open.

Reply to fee

57

sarah, on Mar 30, 2009 4:44:39 am BST
  • +2

I'm currently experiencing this problem. I'm being redirected in IE and Firefox and I cannot download updates for AVG or Windows. I've looked under the non-plug and play drivers which has been mentioned above and whatever I have is not "TDSSserv.sys"

I did download Malwarebytes and was excited when it found and removed 15 items, except...nothing has changed. I've downloaded HiJackThis, but this program is obviously not for beginners like me. I've read through some other forums where people are helping direct others through removing the malware with use of their HiJackThis logfile, but there are so many steps and programs to download along the way it is completely overwhelming and intimidating.

If anyone has any suggestions on what I should try next, or any updates on any of the names I could look for under hidden devices, it would be greatly appreciated!

Reply to sarah

58

gators, on Apr 1, 2009 3:01:56 am BST
  • +2

Sarah,

I have had the same problems. All I did was use the system restore on my computer and picked a date 3-4 days before I started noticing all of the redirects. Now it works fine. Hopes this helps.

Reply to gators

59

jk, on Apr 5, 2009 8:04:36 pm BST

Saf disabling 'tdssserv.sys' worked thanks

Reply to jk

64

robertguero, on Jun 3, 2009 3:48:25 pm BST

If your having the issues described then this is the EASY fix. Make sure you look at symptoms as there are different problems out there.

How to fix Google search results redirect redirected

I am using Windows XP and Mozilla Firebird as browser with NoScript add-on<<<the add-on just helped me with issue till I got fix.

Also affects all users names on computer.


IF you are being redirected to random ad sites then this is the fix that I got after 3 days. Have tried AdWare, S&D, MalWareBytes, SmitFraudFix, 7770Finder, ESET NOD32, CCleaner and a few other scrubs and probably a few I cant remember.

HijackThis did nothing and showed nothing as you can see from ppls post above. NOT to say its not good cause in the past it has worked. Just thik for one this is to new and two its in the registry.

Symptoms: Do a Google search in an actual browser window, NOT THE TOOL BAR %&*$. I would get the results I was looking for with the correct URLs under each result. Like searched Microsoft and it would come up with addresses from microsoft like: www.microsoft.com/ - 76k or www.microsoft.com/DOWNLOADS/en/default.aspx - 44k -

BUT when clicking a link I would usually get the page that it said the first time but when going back to the search results the next link would be some ad site with usually no WWW at the beginning. And this would last about 4 clicks. That is, by going to stupid ad site then back to results 4x then finally getting the page it was suppose to show.

Reason I am giving you whole speal is because there are alot of so similar ones out there.

Heres the fix. Wish I could give thanks to where I found it but cant find page now. Can remember the guy found it on his own and his last words are something like "kick the computer, format the drive, tell landlady she aint gettin money" or something like that .

Never mind found it with what I said above about his quote in Google that now works correctly. Maybe it did not fix his and thats the reason he said it. But it gave me the direction to fix it, after days of trying everything. [url="http://emptees.com/posts/14105-f-ing-gogoogle-redirection-malware-problem-resolved"]http://emptees.com/posts/14105-f-ing-gogoo...roblem-resolved/url

So DLed the TR software [url="http://www.simplysup.com/"]http://www.simplysup.com//url it came up with this registry key with the Kungs...thing.

IF YOU SCREW UP AND MESS SOMETHING UP IN THE REGISTRY YOU CAN HOSE THE WHOLE COMPUTER. SO IF YOU DONT UNDERSTAND OR KNOW WHAT YOU ARE DOING GET SOMEONE THAT DOES.

Heres the key it came up with:
HKEY_CURRENT_USER\Software\Microsoft\Search Assistant\ACMru\5603

And the values that were bad:
kungsfaswwqlmq.sys and tdssserv.sys

Now two different ways to do this, you can either delete the key or just he values. "Delete the key. To prevent keeping a history altogether, right click ACMru/Permissions/Deny all users and groups listed." This is from another website: [url="http://www.kellys-korner-xp.com/xp_tweak_bookmarks.htm"]http://www.kellys-korner-xp.com/xp_tweak_bookmarks.htm/url AND even has a script to do above for you: [url="http://www.kellys-korner-xp.com/ClearRecent.Exe"]http://www.kellys-korner-xp.com/ClearRecent.Exe/url

I really hope this helps. Honestly could not find this anywhere. I guess its something new.

Reply to robertguero