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Attachment in email wont open

Last answer on Sep 10, 2009 11:01:09 pm BST availlity, on Sep 12, 2008 9:36:43 am BST 
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Hello,

I have actually a Microsoft office 2007 on my machine and whenever I send a document by email to a friend he cannot read the mail it says that unsupported format.

I have tried almost everything but still cant find something. Even change my email address but still nothing.

Anyone can give me a clue?

Configuration: Windows XP
Internet Explorer 7.0

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1

inteloutside, on Sep 12, 2008 12:28:03 pm BST
  • +4

That isn’t the error of your email address but rather your error and all you have to do is to save the document in office 2000-2003 format and your friend will be able to get the document. Surely your friend must have office 2003 installed on his machine. Hope it solves your problem.

Reply to inteloutside

2

jolly, on Nov 6, 2008 5:15:00 pm GMT
  • +10

I have a similar problem, in that some recipients can open attachments like .wav files, and others cannot. I send or forward emails via Outlook. I have checked restricitions, firewalls, network filters, etc., but cannot find a reason for this glitch . In addition, the people that cannot open attachments from me, CAN open them from other senders.

Yikes!!!

Reply to jolly

3

rick, on Jun 9, 2009 2:27:16 am BST
  • +2

Similar problem when sending homework to school i just changed it to rich document

Reply to rick

4

 luci, on Sep 10, 2009 11:01:09 pm BST
  • +1

How to add attchment pictures in internet explorer e-mails

Reply to luci