Hi,
I've used my Linksys WRT54G wireless router with Charter cable internet for a few years. Small problems here and there but nothing a reboot/power cycle cannot solve. However since yesterday, all of a sudden I can no longer get online with the router. I can get online just fine if I connect the cable modem directly to my computer, but not through a router. The "internet" light on the router just kept blinking semi-rapidly. I've tried resetting the modem and the router numerous times but to no avail. And I didn't change any settings at all since it's been working fine for me for the past few years.
Can anyone help me? Or is it time to get a new router?
I am running Vista with Charter Cable, Motorola SB5101 cable modem (1 month old). Any help is appreciated, thanks!
Configuration: Windows Vista Internet Explorer 7.0
Hi thanks for the reply. I have tried to release and renew but it's still acting the same. Worst yet, I wasn't able to use internet for an entire day no matter what I did. The technicap support asked me to do the same thing (release renew etc) and to no avail. She said for some reason the modem isn't giving me the correct IP address, and she asked me to shut down the modem for an entire night and see if it fixes itself.
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This is a CHARTER problem. I have the SAME linksys with Charter and suddenly, last night, for no reason... Poof! I get piss poor performance through the Linksys but full-speed directly connected. Charter made a change and they're not fessing up to it.
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I had the same problem after switching from dsl to cable. I thought the change had something to do with it, but the router worked fine initially (about 5 minutes) then stopped, internet light blinking or fluttering. After many phone calls and attempts to re-configure/reset the router, I broke down and got a new one WRT110 figuring the old one was fried somehow. The new one works fine, but I haven't done anything more with the old one and am still wondering if it's really bad. |
I figured it out, here you go all....
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I just called Charter with this issue. They maintain this issue is with Linksys. Here's what they say: With dynamic IP renewal every 24 hours Charter provides new IP addresses that are out of the acceptable range that Liksys likes. This results in the super-fast internet light blink. The tech said the remedy is to use the Charter power down cycle (not the Linksys one). Here's the steps:
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Reply to AMC
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It was great reading through this -- I've been so angry and it is good to know I'm not alone. I am a verizon DSL (fuijitsu modem) user who experienced exactly the same problems. Worked find for years, then suddenly yesterday, no comms between router and modem and no internet access. I could go straight from computer (WinXP) to router and no problem but put the Linksys in the loop and nothing. Hours later with multiple contacts to verizon and linksys talking with reps from halfway around the world -- but I did talk to a southern accented Ralph on one connection--it was a joy to talk to a "Ralph" but anyway -- did all the resets, releases, cloning, new router, and nothing. Got frustrated, left everything alone and went to bed. As of this morning, 12 hours later, it's working again. My guess is the ip address was locked up but frankly I don't know. I have to go back and redo all of my security settings and will advise on anything I find. |
Yeah there's something fishy going on. Same thing happened to me only with Netgear router. They had me unplug the coax and power twice. They told me my router was resetting the modem's IP. I've never heard of such a thing. Then they tried upselling me their router/ modem combo. I got pissed and hung up. Then I resetted the modem myself, followed by my Netgear router. Bam, works just fine now. I think they are finding a way to block the signal and upsell their router. God I wish I could talk to one of these A holes in person, their full of crap. |
I had the same issue with Charter some time back my older WRT54G stopped collecting and address from the Cable modem. I could not get it to hook back up so I bought a Belkin and everything was good except for the nearly daily disconnect which would sometimes require a power cycle on the modem and/or router. Yesterday it just would not come back and I could not connect even straight from my laptop to the cable modem. Calls to Charter had me doing all the normal stuff they make you do which got me back to where the computer would connect directly but the router would not get an address. All while the girl on the phone asserted a bunch of stuff about networking that I know not to be true.
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I am suddenly having a problem with WRT54GC & Comcast, I have a backup router and had the same problem, following: The router would stop functioning at all, no DHCP, but only when the modem was hooked up. I figured out it was the 'MAC Address Clone', I disabled it but now the router works but the modem won't get an IP address. Like I said, this happens on two physical routers with the same config, so something has happened that makes the router stop working when cloning the MAC address.
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I'm an espiring computer tech. and to my knowledge it is a simply tweak of the settings on the router site. instructions are below:
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Here are the comprehensive steps that I took to make my situation work using a combination of the above. I tried other variations (power cycling and MAC address cloning individually did not work for me).
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